Amazon India Complaints & Reviews

I had ordered a game player console (Order ref[protected] thru amazon by advance payment but received a piece of old cloth instead of game player console.

I had ordered this for my kid as a gift for his achievements in his school exams and he was eagerly waiting to receive this but i have been cheated by amazon by not delivering the ordered product to me.

When i made the complaint, they have simply said they will investigate about it and give a feedback within 7 days time.

They don't really value customers concerns. I need justice and my rights to be protected.

The delivery agent from amazon forced me too pay him money and dint give the replacement order but took my original package. He was even trying to pull the package when i was taking to the customer service. Because the agent had forcefully taken my money i had asked the same agent to deliver my product but this time he behaved worse. Amazon just robbed me sending a thief in my house who was misbehaving. Amazon is responsible for who they hire. I need my money back.
Both bill details - [protected]
[protected]

I ordered an item on april 11th from amazon... But it is damaged item recieved on 18th of april.. I processed the return request on 19th of april.. But they picked the item on 25th of april... Now itself the amazon not refunded the amount.. They are cheating the customers..

The chat with the customer executive is listed below
I understand that you want a copy of the chat transcript.

Here's a copy of the...

I ordered huawei p20 pro phone that costs around 65000 and my mother received it as i was in office and she did not checked it.
After that today when i opened the package and found out that a fake iphone x has been sent to me and as this is a big amount customer service is not helping. Please help they have my money and i only have is a 2000rs phone

Irder id[protected]
Return approved on[protected]
Returned on[protected] by speed post
Kindly return the money / add to my amazon pay account

Speed post
Ref no. En26548268in

Mail. [protected]@gmail.com

My mail is not registered...& unable to do it so...

Very cumbersome return process

Lost trust with your company

Even after several requests you didn't resolve the issue

My mail. [protected]@ gmailcom
Con.[protected]

Amazon company had refunded my money... They had initiated my amount in my account which is 1570 /-... Bt in my account amount is not showing... Company (Amazon) said that in my account refunded amount is stuck or hidden... Amazon said that i must contact my s. B. P... And they will look upon it... They also gave me refund reference no. (439886)... Please look upon my case... I need my refund as soon as possible

Respect Sir/Madam,

This is bring to your kind notice that recently i had purchased "Prodot Laserjet Dry Ink Toner Powder for HP and Canon Black (120 gm)" from Amazon vide order no.[protected] dated 21/11/2017 for an amount of Rs 215/- and upon receipt of the product i was shocked to see that the Maximum Retail Price for the said product is fixed at just Rs 135/- inclusive of All Taxes, therefore in that way the company...

Vide order no[protected] & invoice no scca-44427, i have procured one redmi note 4 mobile from amozon website but unfortunately, the mobile was out of order within three months from the date of procurement. I have shown this mobile local redmi service center to rectify the problem but they couldnot rectify the same.
Pl do something for this mobile & suggest what to do.

Regards
Monoj gogoi
E mail : [protected]@oilindia.in

I requested for return with return i'd dsrhpzptrrma no person come to recive the product no proper communication also so plz do it quickly very disappointed with amazon team what kind of service ur providing guys not even single person is carrying abt my product can't able to send through post also send any person to pick my product or else i will go further for this

I purchased an amazon basics product on 30th of april 2018. The eta for delivery was 4th to 6th may i. E 4 days to deliver one iphone charging cable. Today is 9th of may and i still have not received my product. I have made complaints on facebook page, they told me to fill a form or chat with the executive, but whats the point, all they say we are trying to get it done and i still don't have the product. My charging cable broke and i ordered from amazon just to get the best delivery, because flipkart and snapdeal usually take more time. But seriously this is the worst experience ever. I never expected this from amazon.

P. S : i am an amazon prime member.

31 march i ordered for lifestyle-you™ universal bike holder 360 degree which was successfully returned on april 11 th and refund for amount 299 has been successfully initiated on[protected] from amazon side but till now[protected] amount don't reflect in my account. When i contacted amazon customer care they provide me a refund reference number which is attached. Please help me to create charge dispute form.

Order date

19-apr-2018

Order #

[protected]

Order total

5, 490.00 (1 item)

Order summary

Items:

4, 652.54

Postage & packing:

0.00

Total before tax:

4, 652.54

Tax:

837.46

Total:

5, 490.00

Order total:
5, 490.00

I had contacted the amazon and seller to cancel the order within 24hrs... But they declined to do so. I had no other option but to refuse the order at delivery. After that seller had initiated refund process. To my shock
The seller green soul had initiated a partial refund of 4320 stating the deduction of shipping charges as 1200on enquiry. On contacting the customer care of amazon they also washed hands saying they are helpless and they will provide me with some 500 gift card. This is very illegal and injustice as you can see in the order details that postage and package was completely free and how can they charge shipment fees kindly look into matter and provide me complete refund as early as possible

On 7 Jan 2017, I loaded rs1000 towards Amazon's account.Same day my mobile was recharged for RS.330.Balance became RS.670.Meanwhile you added gift voucher for 50, because you delivered a item beyond target date.Like that 720 should be in my credit.But not shown in my account.Many times I brought in to your notice, not solved.I want this money back.

Amazon is cheating people of India now a days. Selling pathetic product without cross verifying. Displaying lavish picture of product when we receive it then it's worst quality. I have successfully returned Order #
[protected] and Order #[protected] but no refund so far. They have not refunded my money yet. Please help.

I had made online payment for mi band rs 1299 on 29 april and on same day i cancelled it within 5 mins because i fill wrong address by mistake. But still today i. E on 8 may i haven't get my refund of red 1299 and they are saying they already on 29 april initiated the refund but still it was not reflecting in my account resolve my query as soon as possible.

My account was put on hold just because they send me damaged product and I asked for refund. I am facing huge problem for this reason and not able to buy anything and even delete my account and now they are not replying my emails.my email id is ankit.[protected]@gmail.com
Please unhold my account.
And do not trouble any genuine consumer to hide your failure.

Dear sir

I have purchase flirt nx women jeans skinnny jeans size 44 dt 31.03.2018 order
No#[protected], but sixe is so high i have return this item, another new order for flirt nx women jeans skinnny jeans size 40 but size is high & return to amazon. But still i have not return refund amount rs.1250/-

Regards

Haresh potdar
[protected]

I m order an product moto g5s plus, first I got an damaged product (cracked), than I returned the product and the replacement take 15 days to delivered . And the product I got again had battery problem ( take 6 hour for full charged ) and my all expenses for accessories for that phone got wastes . So I don't want that product

From: h v s moorthy, bangalore tel: [protected]
Dear sir,
I have to reluctantly report that during the last 4 days, i received messages and calls regarding delivery of my order #[protected], but so far no body came to my address to deliver the item. It seems that the people who make calls and send messages from your department have no value for the time factor. Just because i ordered some item on line, should i wait daily like a beggar at my door step?. This is rediculous and now i wish to write that i don't need the item. Also in future neither i buy things from amazon nor i recommend for my patients and friends. Please cancell my order.

Thanks,

H v s moorthy

Order no[protected] for one plus 5 mobile was placed on 22 Jun 2017, which carries INR 1, 500/- cash back with in Three months of order.
now almost 10 months passed i have not yet received the cash back. i had visited customer care of Amazon three times and the executive have assured for cash back with in next 2 -3 days but still i haven't received the money.
there is no tracking system for customer complaints.