Amazon India Complaints & Reviews

Dear sir/ madam,

I saw employee requirement advertisement in olx. I applied supervisor post and i was sent soft copy of resume, photo, i'd proof, educational and experience documents, on 28th may 2018. I got a confirmation letter and one resource processing form amazon jobs from message and mail. I filled that form and replied that ([protected]@hramazoncare.com) mail. One person called you deposit rs. 1550 for uniform.

I don't pay the money
I dont weather it's original or not.

My mail id :[protected]@gmail.com
[protected]

I had ordered for puma shoes costing 1200/- from amazon which was big in size. Had requested for exchange when it had reached the warehouse on 8th it was mentioned by the rep of amazon that it will 3 business days for amount to be refunded. I was waiting kept on calling them after 3 working days they had mentioned it will take some more time. On 15th on chat helpline rep mentioned thar product they have received is faulty so refund cannot be initiated. Immediately i called another rep sorry for inconvinece we are refunding the amount by 22nd you get the money back. She was not able to see anything that they have received faulty product. Today on 23rd when i called to ask regarding refund he is saying that product is faulty refund cannot be send. I said alright when i have send you the incorrect stuff please return me the same or send me the pic. As per them thry donot have that stuff with them so they cannot send me back that faulty shoes. Amazon now wants to make money by stealing money of the customers. This is heights from this kind of the company to do this kind unprofessional. They are theives who are sitting over there.

Dear sir,
My name is deep rai email id is [protected]@gmail.com which is registered with amazon. My amazon account is locked from 22 days. Reason is that my friend placed a order on amazon, by mistake he filled wrong credit card number. When he realised that he cancelled the order immediately. (He didn’t tell me about this until i confronted him)
When i tried to buy something for myself, my order automatically got cancelled and later i see my account is locked with my money ie 7, 999 rupees stuck in amazon pay balance. I tried to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card filled was wrong and i’m not even aware of that. I also try to fax my own debit card details but fax no. Which they given says transmission error and fax not sent, i told these things to customer care but they are not helping me. Also ive again mailed with all details that happen with me but they are not responding. I’ve wrote and waited almost every day for almost 22 days now. Frustration level is on the peak. It’s more like stealing my money and not even returning. They are not helping me, please help me sir 😓

I had received a damaged product, and returned it to the seller already..., since then, i'm waiting for my refund money, and yet nothing is happening no calls, no emails about my refund money! Long back, i was told by one of the customer representatives that i'm going to receive the money check soon, being prime member and of course being a frequent buyer of the amazon i think i should have this much of privilege to be updated regarding my query for which i'm concerned!

I had purchased a product date of 13 may 2018, name is "philips beard trimmer cordless and corded for man qt4011/15" quantity of two number
With paid rs. 1800/- i paid payment by punjab national bank (Pnb) debit card. My product automatically canceled by seller. But i did not get refund my money. I talked with amazon costumer care, but they said that your refund done but i did not receive
Pnb customer care person said that we did not any transaction with us
My order number is.[protected]
Refund reference number is.- 894713

I order bitterlime palazzo order no:[protected]
Rs 699

I return 4 may
I hv bought another palazzo from amazon i also return two palzzo at same time same date
Pickeup successful but after 3 hr msg in my mobile that return request cancel of product bitterlime

Amazon agen was pickup my product then they send me msg like that
I called customer care 4-5 time but they said wait we will check
But no one help me
Its their agent fault and they said me please wait if your product deliver in out warehouse then refund ho jayega

Till 20 days no refund in my account

Order id: 2865759
Placed on: may 11, 2018

I ordered a phillips trimmer model no. Bt 7206/15 from amazon, but i received the nova trimmer model no. Nhc-9011 which is far less quality product than what i had ordered. It was a very bad experience and i am very disappointed with this kind of service from such a reputed firm. From the customer's feedback and complaints, i got to know that this thing happened with other customers as well. I had filed the complaint against this, but even after repeated emails and phone calls, i did not get the replacement done.

Pathetic delivery.. The delivery did not even came to the destination and marked as product rejected by me. I tried calling him 10 times, his number was coming switch off and amazon is now refusing to deliver it again, they are like you need to order the product again, the product is now no more at discount and even my funds are blocked they took 7 # days to deliver the product and now more 7 days to refund the same, well the product i ordered was for exchange, i did a factory reset of mine exchange device and was waiting like an # and that shady guy updated as rejected by me. I called customer care for 10 times and they are the same we cannot help you out and just saying sorry for the same thing, they are not even having the number of the delivery boy or the transportation services.

Dear sir/ madam,

I saw employee requirement advertisement in olx. I applied supervisor post and i was sent soft copy of resume, photo, i'd proof, educational and experience documents, on 28th may 2018. I got a confirmation letter and one resource processing form amazon jobs from message and mail. I filled that form and replied that ([protected]@hramazoncare.com) mail. One person called you deposit rs. 1550 for uniform.

I don't pay the money
I dont weather it's original or not.

My mail id :[protected]@gmail.com
[protected]

I have requested for return of a product i ordered on amazon. The product i received was defective as its led display isn't working properly.

I requested for return, pick-up was arranged twice from 02 different addresses; however, without event attempting the pick-up, the aligned courier partner updated fake remarks and rescheduled pick-up twice.

Myself sunny raina r/o ep 118 lowermast garh pirmitha jammu j&k has ordered a panasonic er-207-wk-44b men's beard and hair trimmer which cost rs 999 from amazon on 11:17 pm on 17th of may online. I recieved a confirmation message that the product will be delivered on 24th of may. I received the product on 21st of may and paid payment to the delivery boy of delhivery courier. When i opened the parcel i found a cheap trimmer of nova comany worth rs 150 - 200. But i had paid rs 999 for panasonic er-207-wk-44b men's beard and hair trimmer to the company. My order id was 2924778.
The parcel was printed with that it containspanasonic er-207-wk-44b men's beard and hair trimmer but inside it was a cheap chinese trimmer of nova company. The awb no. Of the parcel was[protected]. Kindly do the necessary action the fraud my no. Is [protected], [protected]

Dear Sir,

I order symphony diet 22I cooler on 24.04.2018 and the cooler arrived Hyderabad on 28.04.2018 thru courier GATI services at branch patancheru. my home(hafezpet, miyapur) is 10 kms from patancheru, But I got my cooler on 04.05.201. I am started using my cooler but after 10 days I got bad and dirty smell so, I call to amazon but amazon told me to complaint to symphony. So I locked complaint to symphony and after 2 days symphony service person came and open cooler for cleaning. After open cooler I absorbed some damage in cooler inside and ask to symphony person but he told me, it is not damage. So I spoke to symphony Hyderabad service head Mr.trimuthy ([protected]), he told me that it come like that only done at manufacturing. So I mail to amazon person and I got reply from amazon that amazon return window for item expired on 13 may 2018 and we won’t be able to accept the item back. so many times rise the complaint not responding properly.

I am attached all related documents and photos and video

Sir
I am the loyal customer of amazon who believes that amazon gives best services and its prime aim is customer satisfaction.

But recent incidences changed my views about amazon, not only it frustrated me by sending wrong products many times but also had a bad experience talking with one of your executive from customer relation 'mr satish' who denied what i was asking for that is also fine but the main concern is he told me that he cannot assure me that in future it will not happen and these are his words 'can't stop reoccuring in future'

If world renowned company amazon's employee says this words what does it mean? If i order something from amazon and wrong item is delivered amazon is not responsible. Great!!! Its not good for its reputation, he gave me the wrong information also at first said that my case was escalated on 4th may but actually on 2nd may and gave me some rubish reasons for it.

Wrong products sent were

Order no[protected] on 29 th april
Sent me different brand jeans

Order no[protected] on 15 th april
Sent me different, used and altered jeans

Order no[protected] on 24 th march
Sent me different size

I hope that amzon will look into this matter
And do the needful

I purchased a smart watch (3499) from amazon.in on 23 march 2018. But i got not the item that i ordered. So i returned that item using return label instructions in the site amazon.in. But i dont got my refund cash that it almost took 1 month. The order#[protected]. I need my cash or want the the correct item that i ordered. I submit the neccesary images as well as the invoice. So please refund me.

Hi,
We have severe problem with street dogs in our area. Every day these dogs chase people nearby and attack them.
Many people have suffered becuase of these dogs. Please take immediate action.
We have even called your office regarding this issue 1 month back and yet this is not resolved.

I am from area near rto office kondapur hp gas chaitanya agency.
There are many dogs near my appartment attacking ppl and chasing...
Plz resolve this issue... Asap.

Dear sir,
I placed two orders online from amazone india for two books and paid through net banking and debit card. The books sold by asia - pacific holdings pvt. Ltd. The details of the orders are given below. I haven't receive the two books till now.

Date of order order no. Name of products amount mode of paym

10/07/17 d[protected] super power student rs.89/- paid online

06/05/[protected]-9734748 the wonderful name of jesusrs.449/ paid online

I fervently, request you to send the books as earliest as possible.

Yours co-operation is highly solicited.

Thanking you,

Thomas mitra

Hello,
I ordered a Buffalo jeans from amazon. when the delivered me, the product was different. they send me a normal trouser in a big wrap packet. That kind of hell business done by amazon. Such a big beggar company. I would suggest everyone please do not order in Amazon. They stole peoples money in wrong way. BS amazon.worst experience

I have ordered a mobile from amazon india moto g5s on exchange of moto e3 power during the recent sale on amazon india on 15th may and it cost me 5310 after exchange of the moto e 3 power and it was to be delivered on 17 th of may as i am a prime customer of amazon and once ordered it reached to gurgaon on 16th of may but on 17th it havent been delivered and when called to customer care they said there was some issue with delivery team and it will be delivered on 19th of may but on 19th they cancel my order and when asked on customer care they told that the social media team had canceled the order and money will be returned back to me in the account but when i again tried to ordered the exchange price of the mobile moto e 3 power has been decreased by 1200 rupees which was 3972 rupees during the sale but now it had been 2793 rupees. And there was no cash back offer on the product. Pls help me in the same and pls help me to resolve the issue.

Sir mene redmi 5 ka mobile order kiya tha amazon pe 1 mahine phle order kiya tha order id #[protected] us din meri wife ka birthday tha to mene gift wrapup packing ne product mangwaya tha or jb mujhe wo product mila to wo pura pack tha kisi ko nhi pta ki usme kya tha jb mene meri wife ko gift diya to usne open krke dekha to ek micromax ka tuta phone mila jo bina batery ka tha iski complaint jb mene amazon se ki to unhone mere product ko lejane ke liye carier boy ko pahuchaya but us boy ne mera product lene ko mna kr diya or esa har bar hua jab bhi ko mera product lene aata to use mna kr deta ki apka product hum nhi lejaynge phir mene amazon se contact krta rha wo pickup bnwate rhe mera but ek bhi din unka carrier boy mera product leke nhi gya or ek din mujhe unki carier team se phone aaya or mujhse kha gya ki mujhe sahi product mila h or open box mila h mene usase kha ki mene product gift packing me mangawaya tha to usne kha nhi apko open box mila jabki ye possible hi nhi ki mujhe gift packing bd bhi open box mile but mujhe dhamki dene lage ki hum cyber crime se h app milo face to face bt karenge but us din ke bad se mujhe koi milne ka phone bhi nhi aya fir mene amazon se shikayat ki to unhone saf mna kr diya mujhe refund ya replacment dene me mene pucha q to wo khte ki hamari transportation team confirmed ke chuki h ki mujhe carect product mila h or undamged h bina box ke khole kese confirm kr skta h ki andar konsa product h jabki wo box meri wife ne khola tha sir ye saf saf na insafi h sir bewkoof banaya ja rha mujhe kuch bhi bol ke mera pesa dene se inkar kr rhe h

Sir please meri help karo is dhokebaj company se mujge pese dilwayo please unke pass ek bhi those saboot nhi h meri bt ko jhutha sabit krne ka or policy ke anusar unko mera pesa ya mera product mujhe dedena chaiye but wo nhi de rhe h

Mujhe insaaf chaiye please

Respected sir
I am chandra shekhar jha (Customer id:[protected]
Mob. No-[protected] my mobile moto g5s pluse is missing so if possible & it has insurance please conform me. So that i can make insurance complaint for other mobile i have all ready police fir copy.
Sir please see seriously for my mobile which is missing.
(Customer id:[protected]
Mobile imei no - [protected]
[protected]
Purchase date-25/01/2018
Order no[protected]
Amount-14999/-