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Amazon India Complaints & Reviews

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Last updated May 10, 2024
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Amazon India reviews & complaints page 590

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A
ashuproz
from Raipur, Chhattisgarh
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refund by amazon

Website:www.amazon.in

I was a regular customer of amazon. But, with a recent purchase, which was an awful experience, i was not refunded my money, seems amazon lacks money and bluff people and cheat them, not only they did not give my money, they don't even care about us. Below are the purchase details.

Order no:[protected]"of"broadstar cherry leather full sleeve casual jacket for women"of"order total: rs.1, 349.00/

The authorization...
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Address:781007
Website:www.amazon.in

I have purchased a Philips Trimmer Model "Philips BT5200/15 Pro Skin Advanced Trimmer" for Rs.1500/- with ORDER #[protected]. The Order was Placed on 16 February 2018. The product was to be delivered to me on/by 24.02.2018-26.02.2018. Suddenly on 22.02.2018 they have sent me a message saying that “Your ordered for Philips BT5200/15 Pro Skin Advance Trimmer is cancelled.” I have not cancelled the order. But when I called up the...
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S
Sumanth Murali
from Korampallam, Tamil Nadu
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about the refund of money

Address:Mysore, Karnataka, 570004

The amount has been initiated from the Amazon India but the amount has not been refunded by bank. It's been more that 2 weeks . Still the amount has not been refunded.It was initiated 2 weeks ago and I am confirmed with the reference number[protected]. Every time I am trying to contact customer care service but not even once the call is picked . please solve this as early as possible. Thanking you Sumanth...
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A
Ankur Gupta5786
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for defective item

Address:Chandigarh, Punjab, 160036

Dear sir,

Dear sir,

I am one of the loyal customer of amazon india. My past relationship with amazon was very good untill i ordered my last item. I ordered moto G5S Plus from amazon and got delivered on 19th feb 2018 with exchange of my previous mobile. But unfortunately that mobile was defected and i noticed the same to amazon customer service center on 20th. As per the policy, Amazon need to perform technician...
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J
Jagadish. m.k
from Bengaluru, Karnataka
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regarding job and refund of money from amazon

Actually i got mail that you are selected for Amazon company as a supervisor at mysore location and they called me and told me that deposit the security amount of 1850rs at the name of vikash sharma at bank of baroda and then they ask me that deposit the amount for police verification 2000rs and courier charges twice i paid 800+3150 and ICICI Bank account opening charges and medical claim charges 5100+5500 now they asking once again 3150rs...
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M
mitkadeep
from Haldia, West Bengal
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return of amount

Address:Rayagada, Odisha, 765001
Website:Amazon

Even after 3 or 4 month i did not get my refund.
This type of service is not expected from your firm.
As directed by you i had couriered the packet myself but still i am still waiting for my amount. I am sorry to say that if no positive reaction is done from your side i will be compelled to go to consumer court.
Order no[protected]...
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A
ansh1612
from Noida, Uttar Pradesh
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false promises about a product

Address:New Delhi, Delhi, 110091
Website:www.amazon.in

Well i saw a product named seagate backup plus slim 2tb portable external hard drive & mobile device backup (Black) for the price 3000 indian rupees.in addition to this amazon stated that if we payed using amazon pay balance it will provide us cashback of rs.50. So i ordered the product using amazon pay balance. The order no.[protected] was accepted and confirmed. But after 6-7 hours they cancelled my order and refunded my money...
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Address:25271

30.39 was taken out of my checking account under the title "loc: amzn.com/billwa. I did not authorize this and i want the money back now!
How would you like for me to turn you over to the attorney general?
Crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook crook, crook, crook, crook, crook. Crook, crook....
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D
disha1234
from New Delhi, Delhi
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colorbar full cover makeup stick, fresh ivory, spf30 , 9g

Address:New Delhi, Delhi, 110015

This is to inform you that i have received a defected product (Colorbar full cover makeup stick, fresh ivory, spf30, 9g) which i have ordered on 21st february 2018. The stick is smudged and damaged from inside. I have been a regular customer of amazon, did not expect this kind of service from you. Being a reputed shopping site, you have highly disappointed me.

Makeup is essential for every girl. We save money to buy, and this...
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A
Abrar Ahmed S. Penwalla
from Mumbai, Maharashtra
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why cod facility not given to me

Address:Mumbai City, Maharashtra, 400005

I am amazon customer before it started it office in india. V stay in posh locality in mumbai having pin code 40005, previously all my deliveries use to come on cod n honoured by me suddenly now i find when i try to place order on offers which allows cod it refuses n suggest me make online payment. U will be surprise to note that my last order worth rs6455/ odd was refused n my brother booked it for me on cod payable by me at 400005.
Abrar...
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A
anup2018
from Delhi, Delhi
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regarding login problem with my amazon account

Address:Begusarai, Bihar, 851117

Respected sir,
The details of my account given here under,
Email id - [protected]@rediffmail.com
Phone number - [protected]

Name - anup kumar jana,
Address - qr no - cf / 136, barauni refinery township (Iocl), begusarai,
Pin -851117, bihar.

Problem : - i gorgot my amazon account password. My rediffmail id is not in use now. So i requested several times to amazon customer...
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S
Shilpisri
from Delhi, Delhi
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refund not made since 1 month

Address:226025

Dear sir greeting!!

I am writing to you at last because i have lost the hope and trust in amazon.

I had ordered a vertical garden worth rs. 6800/- which i received it around on 24th january but returned at once and it was picked up just the next day. I opted for the refund to be in the amazon pay balance.. But since that day til date, i haven't received it. Though i have made end no. Of calls and everytime i...
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C
Cmh
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amazon prime

Good morning, in november, 2017, i ordered
Amazon prime. I signed up for the free 30-day period. After ordering a few items for christmas, i found out my husband, stephen, already has amazon prime. I therefore, cancelled my amazon prime before the 3o-day free trial period. I then saw a charge of $11.94 on my credit card statement. I was hopeing this was a mistake and would be credited on my february 2018 statement. I have not been...
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S
Syed Tameem Ahmed
from Mumbai, Maharashtra
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coolpad cool 1 mobile

Address:Ranga Reddy, Andhra Pradesh, 500049

I had purchased coolpad cool 1 mobile in august 2017 during a 10% cashback offer on using sbi with the refund amount to be credited within 3 months (Nov 2017).

When the amount wasn't credited in november, i started following up with amazon customer care over mail. Inspite of repeated mails, providing screenshots of purchase using sbi netbanking, sbi account statements for the months of august 2017 & november 2017 nothing has...
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S
Saneesh Saneesh
from Kunnamangalam, Kerala
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they are not giving refund 5 days over my pickup is already done

Website:www.amazon.in

I got an a damaged phone from amazon and they are give me replacement but that phone also some issues thats verified from there technical team. On 19th moring they are already done my pic up but in this moment they are not initiated my refund my product already reached a fulfilled center but they are applying delaying policy and hold my money with them...
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A
Arjun S. Kumar
from Idukki, Kerala
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apple iphone 6 32gb

Hello sir/ma'am,
I purchased a "apple iphone 7 32gb" from my amazon in may, 2017. But somehow i lost invoice of my device and also lost my amazon account details. So i can't recover that invoice.
I have some details of product which can help you to find my invoice.

Apple iphone 7 (Black, 32gb)

Cost - 43999 /-
Imei - [protected]
Order id:[protected]
Invoice number...
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A
aryadava
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund balance

Hello,
I requested for refund after cancelled order no.[protected] to amazon. Amazon representative said that they have refunded amount on 1st feburary 2018. But i didn't get yet in my bank account. I went to bank directlyand they checked my account details but this refund has never been processed. So how can i get my amount. Amazon also mentioned me reference number[protected] of transaction and i asked to my bank for...
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G
Gauravg1
from Kanpur, Uttar Pradesh
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dell vostro 14 3468

Address:Kanpur, Uttar Pradesh, 208017

I had bought this laptop ₹29489 but i am totally unsatisfied by the amazon. They fraud me they don't provide me full specification of the product and this product not aplicable for me.
And when i contact them and request for refund they accepted the request and after some they refused to help me.
I am totally depressed please any body help me i am a student hardly earned money for laptop and then i bought but got cheated....
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L
Lilypushpam
from Ariyalur, Tamil Nadu
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bad items delivered

Address:Tiruvannamalai, Tamil Nadu
Website:Amazon customer service

I ordered handbag. Today i received the handbag from amazon seller service. I was shocked to see the handbag. It was not the ordered handbag. The handbag which was received is very cheap looking and it was not the ordered one. It is very different from the ordered one. I am very much disappointed. I wondered why amazon is doing like this. I need reply. I am dr. Lily pushpam working in government service. I didn't expect this from amazon....
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U
usman.Khalid
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replacement for one missing item

I have purchasenirlon aluminium cookware set, 7-pieces, blue (Fgd_1234578) it was order 11 feb and delivered on 15 feb. One item was missing and as i have send gift for marriage of my brother daughter. Packing was very bad and damage but product was good and acceptable.
I request for replacement on 15 feb but still no action and they remove my request for replacement. I have request again today 22 feb...
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