Amazon India Complaints & Reviews

I have ordered watch through amazon order i’d :[protected] yesterday evening i have received the courier and today when i have open the parcel watch glass found broken condition.
You are requested to replace the same and send me another watch.
I shall be thankful to you for this.
Regards
Kishori lal
Marico limited
Plot no 8
Industrial area lodhimajra
Manpura
Nalagarh, himachal pradesh 174101
[protected]

I am very sorry to say that i had paid rs.30179 for a mobile oneplus 5t on 28 th april and it was cancelled after few minutes and my request for cancellation also accepted. I had been ensured by amazon the amount would reflected in my account 3 to 5 business days but no amount has been credited yet.in this regard, i have contacted many times to customer care & bank whose debit card was used but problem is as it is. After this incident my trust on amazon was broken and i expect to you please maintain your credit in market.

I placed 2 orders, 1 delivered on time. The second was estimated to receive on 7th may18, which till 12th may18 has not delivered. On 7th may i got an sms stating that delivery will be done today.in evening i called the number given on sms and the person said that he will come on 8th may18. He never came on 8th and i didn't receive any call. Then i got another sms and i called that on 9th may18, now this person says that he doesn't have my parcel with him. Then i connected with amazon on chat on 11th may18. This agent said that the product will be delivered by 11th end of the day, nothing arrived. On 12th i have done 6 chats, 1st one said it will come before 1 pm. I pm i called they said as soon as possible. Then i connected with other agents, all were sending those apology template. One agent said that i will personally do a follow-up and keep you posted every hour, which didn't happen. At the end around 5 pm, i got another sms stating that delivery will not be done and product returned to seller. None of them took responsibility, none of them called. It was total waste of time and effort.

I had ordered online a product from amazon india and the delivery address was vikhroli east in mumbai. I have a prime membership and while ordering amazon india had assured me on its website that it will get delivered by 11th may 2018. The courier person from amazon transportation services called me that your parcel has arrived and come to pick it up. But he was calling me from vikhroli west. The delivery person did know that he is at the wrong address and he was calling me on the west side to receive the parcel. I denied him saying that the address is vikhroli east and why are you calling me on the west. He said then he will return the package and deliver it tomorrow. But i denied to that too saying that i had paid extra to get delivery on 11th may 2018. After this he just cut the call. And gave feedback to amazon that he was not able to contact me. I lodged a complaint with amazon india customer care and they assured me that the parcel would be delivered at the right address on 11th may itself. But i didn't receive it on 11th may.

I have ordered for brandsoon men wwe cotton t-shirt but received another Item today it's drastic experience Amazon has given to me. I need my original ordered item immediately.
How can I accept another product instead of my original ordered product.
I need my actual purchase item immediately or else I will lodge complain and go to consumer court

There, a lot of fake sellers are messing with customers on Amazon India website, they show very attractive prices of items and after purchasing they never ships the product, the name of seller keeps on changing every day, and the same seller does not show again. Amazon is not taking any steps, talking to their customer care, they say we don't know.

A refund has been made by amazon on 4th of may regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i nees to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Dear sir,
I ordered shoes from amazon india today was its delivery date, but now i got a message that my order cancelled and returning to the seller, what the hell is happening here, i ever preferred amazon for online shopping, but this time i m totally unsatisfied with this happening,

I wanna my order at this time, any how..

Shushant roy
+91-[protected]
[protected]@gmail.com

I would like to complaint on amazom.in as they are fraud the do not not give product inside the packaging and simply told us that product was inside the packaging so we can't help for the same. I have placed and order for Samsung galaxy C7 pro at the time of delivery i received the parcel and gave cash to courier boy after half n hour i unpackes the packaging and i saw that there is nothing expect card board box. and bill of mobile phone. During delivery packaging well and good in condition. and that was had earned money after working 1 month and i got the salary and i placed an order and they simply denied to help me in this. That was my first order with amazon. Pathetic Experience i ever had in my life. They simply denied to help. as well as they denied to take my review on there portal. I want my my mobile phone anyhow.

I have ordered de fabulous shampoo from amazon on may 2nd and they have promised to deliver before may 7th. The delivery person contacted me on may 6th but i was unavailable and hence i asked him to deliver on the next day. Then there was no attempt to deliver. I called customer care and they all provided with the wrong updates especially yogita from level-2 team. Being a prime member is of no use as amazon don't treat it seriously.

I bought a clear trip local gift card which is worth about of 2000 inr for 1500 inr (After discount) on 04.10.2017 and the order id is '[protected]'.

When i tried to use that gift card within the validity period (I. E, before 02.04.2018) it has thrown me error as 'gift card not valid'. Then i called so many times to clear trip customer care, but there was no proper response from them.

Then i contacted with amazon customer care with all the details and informed how clear trip not responded to my issue.. I received a response from the team as 'upon checking, i see that the clear trip customer service will reply to the resolution within 2 business days so i'm positive that you will be able to redeem the gift card soon'.

It is been almost 40 days, now they are saying gift card validity is over so we can't do anything on this.

If the gift card is not redeemable it is completely mistaken by the clear trip team as they issued a wrong code which can't be used any more.

It is completely cheating by amazon and clear trip by issuing the wrong gift cards to the esteemed customers to mint the money.

I hope this forum team could help me on this respected issue.

I have ordered a new centre table in amazon and they delivered a refurbished product i. E. They fixed an additional wooden piece to hide a broken area. When i tried to replace the product, they didn't provide a pick-up option and expected me to pay for the courier.. This is completely unfair after delivering a broken product and this was the 3rd bad experience with amazon in a month.

I had order and payment by credit card for a cedo round edge 2.5 d tempered glass screen protector on 03.05.2018. Then i was cancelled it in same day. But still today 10.05.2018 i haven't get my refund. The company mail me that refunde amount reflect in my account on 09.05.2018. But i haven't get it. Plz solve my request as soon as possible. My refund reference number is[protected]

I have place two order #[protected] and order #[protected] on 26 april 2018 for subscribing for the month of may and june. I haven't received any calls from amazon for the delivery of product but suddenly i see the status as undelivered and product returned.
I have called to the customer care and they asked me to place a new order.

I will suggest amazon to rectify their delivery process and make sure they delivered products. Contact the customer if see his available rather than returning the product.

I have paid fee for prime membership and they need to refund back my fee for failed services.

I had order for a case of phone in order number[protected] on 14.04.18. I had received the product which is wrong on 10.05.18 much beyond the delivery due date. Now, the product is incompatible. Amazon is not allowing me the return the product stating that the return window is closed on 06.05.18. This is surprising and needs attention for proper customer satisfaction and ease of transaction.

I had ordered a game player console (Order ref[protected] thru amazon by advance payment but received a piece of old cloth instead of game player console.

I had ordered this for my kid as a gift for his achievements in his school exams and he was eagerly waiting to receive this but i have been cheated by amazon by not delivering the ordered product to me.

When i made the complaint, they have simply said they will investigate about it and give a feedback within 7 days time.

They don't really value customers concerns. I need justice and my rights to be protected.

The delivery agent from amazon forced me too pay him money and dint give the replacement order but took my original package. He was even trying to pull the package when i was taking to the customer service. Because the agent had forcefully taken my money i had asked the same agent to deliver my product but this time he behaved worse. Amazon just robbed me sending a thief in my house who was misbehaving. Amazon is responsible for who they hire. I need my money back.
Both bill details - [protected]
[protected]

I ordered an item on april 11th from amazon... But it is damaged item recieved on 18th of april.. I processed the return request on 19th of april.. But they picked the item on 25th of april... Now itself the amazon not refunded the amount.. They are cheating the customers..

The chat with the customer executive is listed below
I understand that you want a copy of the chat transcript.

Here's a copy of the...

I ordered huawei p20 pro phone that costs around 65000 and my mother received it as i was in office and she did not checked it.
After that today when i opened the package and found out that a fake iphone x has been sent to me and as this is a big amount customer service is not helping. Please help they have my money and i only have is a 2000rs phone

Irder id[protected]
Return approved on[protected]
Returned on[protected] by speed post
Kindly return the money / add to my amazon pay account

Speed post
Ref no. En26548268in

Mail. [protected]@gmail.com

My mail is not registered...& unable to do it so...

Very cumbersome return process

Lost trust with your company

Even after several requests you didn't resolve the issue

My mail. [protected]@ gmailcom
Con.[protected]