Amazon India Complaints & Reviews

Amazon company had refunded my money... They had initiated my amount in my account which is 1570 /-... Bt in my account amount is not showing... Company (Amazon) said that in my account refunded amount is stuck or hidden... Amazon said that i must contact my s. B. P... And they will look upon it... They also gave me refund reference no. (439886)... Please look upon my case... I need my refund as soon as possible

Respect Sir/Madam,

This is bring to your kind notice that recently i had purchased "Prodot Laserjet Dry Ink Toner Powder for HP and Canon Black (120 gm)" from Amazon vide order no.[protected] dated 21/11/2017 for an amount of Rs 215/- and upon receipt of the product i was shocked to see that the Maximum Retail Price for the said product is fixed at just Rs 135/- inclusive of All Taxes, therefore in that way the company...

Vide order no[protected] & invoice no scca-44427, i have procured one redmi note 4 mobile from amozon website but unfortunately, the mobile was out of order within three months from the date of procurement. I have shown this mobile local redmi service center to rectify the problem but they couldnot rectify the same.
Pl do something for this mobile & suggest what to do.

Regards
Monoj gogoi
E mail : [protected]@oilindia.in

I requested for return with return i'd dsrhpzptrrma no person come to recive the product no proper communication also so plz do it quickly very disappointed with amazon team what kind of service ur providing guys not even single person is carrying abt my product can't able to send through post also send any person to pick my product or else i will go further for this

I purchased an amazon basics product on 30th of april 2018. The eta for delivery was 4th to 6th may i. E 4 days to deliver one iphone charging cable. Today is 9th of may and i still have not received my product. I have made complaints on facebook page, they told me to fill a form or chat with the executive, but whats the point, all they say we are trying to get it done and i still don't have the product. My charging cable broke and i ordered from amazon just to get the best delivery, because flipkart and snapdeal usually take more time. But seriously this is the worst experience ever. I never expected this from amazon.

P. S : i am an amazon prime member.

31 march i ordered for lifestyle-you™ universal bike holder 360 degree which was successfully returned on april 11 th and refund for amount 299 has been successfully initiated on[protected] from amazon side but till now[protected] amount don't reflect in my account. When i contacted amazon customer care they provide me a refund reference number which is attached. Please help me to create charge dispute form.

Order date

19-apr-2018

Order #

[protected]

Order total

5, 490.00 (1 item)

Order summary

Items:

4, 652.54

Postage & packing:

0.00

Total before tax:

4, 652.54

Tax:

837.46

Total:

5, 490.00

Order total:
5, 490.00

I had contacted the amazon and seller to cancel the order within 24hrs... But they declined to do so. I had no other option but to refuse the order at delivery. After that seller had initiated refund process. To my shock
The seller green soul had initiated a partial refund of 4320 stating the deduction of shipping charges as 1200on enquiry. On contacting the customer care of amazon they also washed hands saying they are helpless and they will provide me with some 500 gift card. This is very illegal and injustice as you can see in the order details that postage and package was completely free and how can they charge shipment fees kindly look into matter and provide me complete refund as early as possible

On 7 Jan 2017, I loaded rs1000 towards Amazon's account.Same day my mobile was recharged for RS.330.Balance became RS.670.Meanwhile you added gift voucher for 50, because you delivered a item beyond target date.Like that 720 should be in my credit.But not shown in my account.Many times I brought in to your notice, not solved.I want this money back.

Amazon is cheating people of India now a days. Selling pathetic product without cross verifying. Displaying lavish picture of product when we receive it then it's worst quality. I have successfully returned Order #
[protected] and Order #[protected] but no refund so far. They have not refunded my money yet. Please help.

I had made online payment for mi band rs 1299 on 29 april and on same day i cancelled it within 5 mins because i fill wrong address by mistake. But still today i. E on 8 may i haven't get my refund of red 1299 and they are saying they already on 29 april initiated the refund but still it was not reflecting in my account resolve my query as soon as possible.

My account was put on hold just because they send me damaged product and I asked for refund. I am facing huge problem for this reason and not able to buy anything and even delete my account and now they are not replying my emails.my email id is ankit.[protected]@gmail.com
Please unhold my account.
And do not trouble any genuine consumer to hide your failure.

Dear sir

I have purchase flirt nx women jeans skinnny jeans size 44 dt 31.03.2018 order
No#[protected], but sixe is so high i have return this item, another new order for flirt nx women jeans skinnny jeans size 40 but size is high & return to amazon. But still i have not return refund amount rs.1250/-

Regards

Haresh potdar
[protected]

I m order an product moto g5s plus, first I got an damaged product (cracked), than I returned the product and the replacement take 15 days to delivered . And the product I got again had battery problem ( take 6 hour for full charged ) and my all expenses for accessories for that phone got wastes . So I don't want that product

From: h v s moorthy, bangalore tel: [protected]
Dear sir,
I have to reluctantly report that during the last 4 days, i received messages and calls regarding delivery of my order #[protected], but so far no body came to my address to deliver the item. It seems that the people who make calls and send messages from your department have no value for the time factor. Just because i ordered some item on line, should i wait daily like a beggar at my door step?. This is rediculous and now i wish to write that i don't need the item. Also in future neither i buy things from amazon nor i recommend for my patients and friends. Please cancell my order.

Thanks,

H v s moorthy

Order no[protected] for one plus 5 mobile was placed on 22 Jun 2017, which carries INR 1, 500/- cash back with in Three months of order.
now almost 10 months passed i have not yet received the cash back. i had visited customer care of Amazon three times and the executive have assured for cash back with in next 2 -3 days but still i haven't received the money.
there is no tracking system for customer complaints.

Complaint with fungus apricot kernel
Product name:static foods.
We got above mentioned products on 6th of may 2018 received by 7 pm. We we try, but is not condition to eat it. It is having fungus on it. When i tried to return to amazon, it is mentioned., it is non returnable product. Still i have sent complaint email to amazon and inform all thing which mentioned above.

I bought a tricycle on 19 january 2018 as an advance birthday gift for my baby on his first birthday, but didn’t assembled it because he was very small and was not ready to ride it. Now he is ready for it so i assembled it on 22 april 2018 and after assembling hundreds of parts i came to know that 2 essential parts are missing, one is centre red button which fixes baby supporting handle so that baby may not fell, and second part is a white rod attached to canopy. So i reported issue to amazon india team on 23 april 2018. Now amazon team is saying that we have 10 days return/ replacement policy for such issues, you contact seller, seller is saying that we have strict qc policy under which we have submitted all parts to amazon team, and as per him the parts got missed during transit. So basically no one is taking responsibility. And i didn’t reported in 10 days because i didn’t knew that 2 parts are missing because i didn’t assembled it because my baby was not ready for it at that time. I am attaching the photos of the tricycle ammembled by me with missing parts.

Wrost service by amazon india ☠

Order #[protected]

I have been a loyal customer to amazon when it comes to online shopping. It a sorry state that my current experience has given me the most hell of a experience to trust amazon anymore.

This is with reference to my recent order for amozo ultra thin shock proof back cover case for apple iphone 6 (Black) sold by: your accessories store return window closed on 10-apr-2018 rs-499.00 ordered on 08th april 2018 with complete advance payment.

The delivery date was 10th april 2018

.
Based on my past bitter experience, i proactively called amazon customer care and i was told to wait till day end of 13th april 2018. I waited whole day and called amazon helpline again on 13th april 2108 and i was informed that the product is in coimbatore and will not be delivered by given date. They said again please wait till 16th april 2018. Okk … i had but

I informed clearly that this is a gift pack for someone and cannot wait anymore. I was informed that amazon has made escalation to the courier team and i was asked to wait till 13th april 2018 for delivering the product. I called help line again on 13th april 2018 and to my gift it was still in coimbatore and asked me to wait till 14th april 2018. I don’t what escalation they have made with courier team. My question is why due to your internal issues or disagreement with courier people i should suffer and block my money.

It was really frustrating with the kind of answer that their representative give when i call them to get update, i was told number of times that they will arrange a call back with their manager and that never happened...

I was finally told that if the order didn't get deliver even after 16th april 2018, i have an option to refund my money and asked me to by from alternate sources. Because of amazon incapability i have lost all my time and patience and became a big joker since i missed to gift this product as this is a gift product.

Is this what you call ethics, integrity and trust you have developed. I am sure many customers are facing such issue and you will loose soon.

This is shameless service by amazon india then again i ordered this product..
Order #[protected]

Back case for vivo v9 - wow imagine all angle protection "360 degree" ultra-slim light weight rubberised matte hard case back cover for vivo v9 - pitch sold by: imaginedesign product question? Ask seller return eligible through 11-may-2018 rs-515.00, when i get my package he charged 615 means overall 100 rs extra.. This is not about money and rs 100 /- extra i which paid.. This is about amazon service… they are talking on tv adds …

Sir,. Myself yadukrishnan j, i have ordered an item (Function generator from ohm technologies order no:[protected] from amazon on 22 april 2017 and after two days they sent me an email stating that order is cancelled and refund is initiated, still no refund is credited to my account. I have also called bank customer care and said the return reference number told by amazon. What should i do sir?. My return reference number is 490422

I have wrongly send 1 courier on 2.5.2016 to amazon seller service pvt. Ltd, sy no 38/2 &39, soukya road, kachrkanahalli, hoskote taluk, bangalore-560 067. To this adress. After a continous folloup i am not getting any reply from amazon regarding return of product or refund. Please help in this matter. I have called to amazon 100 a times but after 2 years of span their 1 week, 24 hours, 48 hours time given to me to resolve complaint is not yet completed. They are making me fool that wait for that much time sop and so but result is zero.