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Amazon India Complaints & Reviews

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Last updated Mar 26, 2024
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Amazon India reviews & complaints page 63

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M
manuuana
from Chennai, Tamil Nadu
Aug 19, 2022
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Fraudulent service

My order #[protected] delivery dated 19/8/2022 has not delivered but delivered message sent to my registered mobile number [protected]
The courier guy has called me on my registered mobile number and said that he could not deliver my order on 18/8/2022 and then immediately after his call, i got message that "order delivered" and now the call is not being connected
No one has delivered my order and i have never concent...
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A
Ashit87
Aug 19, 2022
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Water purifier delivery issue

I have purchased Havells water purifier on 9th Aug 2022 ( Order Id:[protected] & it was supposed to be delivered on dtd: 16th Aug 2022. But till now it has not been delivered to me. I am continually taking follow-up with the customer service team & given various complaints, but no one gives a proper answer.

The same problem occurred on my previous order ( Order id:[protected] on dtd: 31st July 2022 & it...
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Atharva12345@
from Pune, Maharashtra
Aug 19, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
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I'm complaining about the fake job

I received a call in which it was told to me that you are selected for supervisor post in pune, as I had already applied through naukri.com I thought this job is real so I give the interview through call and after giving the interview I got mail that I got selected in Amazon and I have to pay 1500 rs for courier I paid the amount through google pay. The next day they said to me that I have pay for Mediclaim and account opening 5000rs so I...
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O
oic1729
Aug 19, 2022
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Product missing in the packing

Address:Rohit Arrawatia, S/o Sri Sunil Kumar Arrawatia, Ward No. 16, Near Chungi Chowki, Chirawa 333026 Rajasthan

I have ordered 4 products (order id[protected]) on 8th Aug'22 and 2 of them (1-Crucial BX500 SSD, 1-Woodland Shoe) were suppose to be delivered in one box however when i received the product, it was only woodland shoe box and there was no SSD inside the shoe box. And also Woodland shoe box contain 1 invoice which shows SSD and shoe are in it.

I have raised this concern with Amazon and they investigated it and said...
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S
sourav2348
Aug 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order 40269105324708327 not reschedule to 21-Aug-2022

I have been called by delivery agent from chennai regarding Samsung 23 inch curved monitor with order[protected] which was planned for delivery on 17-Aug-2022. I am currently out of station and will return on 21-Aug-2022. I have tried to explain the same delivery agent. But delivery agent says me that he will try 3 attempt and return the product. I told him that I will be back on 21-Aug-2022. He tells me to contact the Amazon customer...
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A
AR animation
Aug 19, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
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Missing product apple 20 w adapter

Address:India

I was ordering apple 20 w adapter
On 10th aug 2022 thats paid order. And product delivered on 11 aug 2022, 9:30 pm,
After at home I’m open a Packaing apple product box has no sealed and product is missing
Then I’m complaining about missing product on Amazon then say waiting for 18 aug for refund and today 19 aug 2022 they says we don’t give you refund or return....
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Address:Ravet Pune

Hi, I'm Pooja, i am Amazon regular customer from past 7 yrs and almost completed 400 orders.
This time I have ordered Redmi K50i 5G (Quick Silver, 6GB RAM, 128GB Storage) mobile to gift for someone on 10 aug 2022 and expected delivery was on 15th aug 2022. But it got late though that parcel was with nearest hub from me delivery agent updated wrong status that he is not able to connect me.i waited for almost 4 days now still i am waiting...
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G
Gani Boy
from Hyderabad, Telangana
Aug 18, 2022
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Issue regarding refund of product from Amazon India.

I ordered an item called "Dr. Smith's Two Seater Foldable Sofa cum Bed" on Amazon India. The seller is "Direct From Factory". and the product is "Fulfilled by Amazon". When the item arrived sometime around July last week, we decided that the product is not up to the mark. The reason is the material was not adequate. So I applied for a return since I can not afford to lose Rs. 5, 999/- on an item that is not up to the mark. The first pickup...
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C
cooldeepdas
from Bengaluru, Karnataka
Aug 18, 2022
Aug 24, 2022
This thread was updated on Aug 24, 2022
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Cash back not received on amazon

Hi Team,
I have placed an order for amazon prime membereship with orderID "[protected]".
On that order, I am supposed to received a cash back of Rs 250 rupees as amazonpay rewards, but has not received yet.
Trying to connect with amazon customer care for couple of weeks, but no solution from their end. They have created 2 tickets, but no luck
Amazon is harrasing it's customers now a days.

Attching...
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Address:Delhi

I have ordered samsung mobile with above number on 5th and got it on 7th Aug 2022.
On 7th and on another day (I dont remember the date and do not have any proof of that ) I applied for return of the item on your portal.

On 13th Aug 2022 I again applied for return and exercised call back option. I got a call from [protected] at 10.35. am
The automatic voice spoke that the item will be returned and that I will...
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D
drcreep
Aug 18, 2022
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No grievance officer or appellate authority

I had a problem with an order which i tried to resolve with customer care they were fooling me around and when i asked them for email or contact details of grievance officer or appellate authority they never provide.Turns out there is none.U cant get in touch with even a single amazon person and same people change name and talk to you by different person or different team...
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A
agr.jayesh
Aug 18, 2022
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Denying to give refund even after acceptance

I ordered a siwi charger from amazon which was found defective so i returned it.Refund amount was received by cheque.When the cheque is deposited in bank to clear, cheque couldnt be get clear and amazon executives answering that cheque was cleared...
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abhay dhir
from Chandigarh, Chandigarh
Aug 18, 2022
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Defective product scheduled for return is not being picked up

Order date

10-Aug-2022

Order #

[protected]

I purchased a lenovo all in one desktop from Amazon. However as the product was defective and the online lenovo team reinstalled the windows via remote access but the issue remained unresolved. So Amazon replaced the product. However the replaced product had the same defect. So then Amazon accepted to return the product and scheduled...
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V
vishnurktym
from Kottayam, Kerala
Aug 18, 2022
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Undelivered Order showing as delivered

I have ordered a memory card for Rs.579 on 01/08/2022 and Item has to be delivered on 09/08/2022 and message also received saying that item is out for delivery but still I haven't received the item or refund amount. Details of order given below
Order date 01-Aug-2022
Order #[protected]
Order total 579.00 (1 item)
Tracking ID:[protected]...
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C
chini002
Aug 18, 2022
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Not get any refund

I return a product to amazon but didnot get the refund since 20 days of the return pickup and even I am not able to talk to customer care to talk about the refund...
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Anushikha03
from Delhi, Delhi
Aug 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not picked up and not giving refund

Website:www.amazon.in

I ordered Samsung 192 L 3 star inverter Direct cool single door refrigerator of Rs. 15, 480 on 31 July 2022. I requested for return next day. It's been 15 days, pickup boy is not picking up the product and also not answering my calls. Customer service representative always ask me to wait for next 72 hours. Till now they have initiated 5 returns and still asking me wait for next 72 hours. Initially customer service representatives said that...
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K
kartikushwaha93
Aug 17, 2022
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Wrong product received

Dear sir, i orderd a laptop on amzon. product name was " hp 288 g8 laptop 3k9u1pa" on 5 auguest 2022 and i recive the product 16 auguest 2022 but the product i recive was different and i was a recive a scrap laptop, the box was dell company and charger and manuals also missing. please help me as soon as possible.
my order id was "[protected]"
and product amount 26500/- rupees
Name: kartik kushwaha
mobile...
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D
dsharma20
from mathura, Uttar Pradesh
Aug 17, 2022
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Missing Product ( Mobile Charger )

Address:House no.240/175 , near Pathak cyber cafe , Mathura, Uttar pradesh ,281001

Dear sir,
My self yogesh Upadhyay, I am informing to you that I have raised order of smart phone ( Model - IQOO Z6) on 14th Aug 2022 . Today I have received my order but I have found that mobile charger missing during unboxing .
I am not expecting this type of delivery from reputed brand, Kindly return my product & replaced with new order as early as possible .

Order number[protected]
Order...
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M
MansiGrewal
from New Delhi, Delhi
Aug 17, 2022
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Delivered less amount, charged for more

The seller delivered 22 pens whereas I prepaid for 25 pens. Fraud company....
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D
Drmegha_smile
Aug 17, 2022
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Wrong product delivered, no refund

Wrong product with W BRAND kurta was delivered. On returning the same immediately by uploading pics of received product, product was taje by amazon bu no refund till date. And on top of that pathetic customer care specialist team claiming correct order was sent. Fooling and looting customers
Absolute fraud...
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