Amazon India Complaints & Reviews

Worst service.. I booked a product and got confirmation mail and also the money was deducted from my account.. After some while i get a mail saying that my product is cancelled by seller.. When i talked to customer service they said they are least bothered of what happened.. Worst class service. @ amazon india amazon waste of money and time.. Amazon has all fake seller.. Please dont buy products from amazon.. Worst worst horrible experience..!!!

Amazon india — ariel matic front load detergent washing powder 2kg

1 review
Sudhakar15978 on apr 3, 2018
Submit a complaint
Sudhakar dubey
Mobile [protected]
Sdubey. [protected]@gmail.com
Amazon order id-[protected]-689710
Order date 22 march 2018
Return date 25 march 2018
Amount rs 340.15

I ordered aricl matic front lodad detergent washing power 2kg this product on 22 march and return it on 25 march
But amozon not refund my money.
I called to customers care on 26 march, 30 march 03 april and ask about refund my mony they said me your money refund in under 24 hours.
But till today amazon not refund my money.

Ariel matic front load detergent washing powder 2kg

My order no.[protected]

I ordered tp-link tl-wn725n 150mbps wireless n nano usb adapter (Black) along with this dove invigorating ritual body lotion. However knowing after ordering that the tp-link is too costly i decided to cancel the order of total cost rs.563 (For both). However got sms from amazon that they are refunding me only rs.234. Why so much loot. Is it the way to make unethically profit? I have purchased many items from amazon earlier and now never ever i will make any purchase through amazon and will not prefer amazon to any of my friends or relatives and i will make sure to enlighten people about this. Also when i tried to contact your people through[protected] nobody picks the call and also trying all options provided in it finally trying all options call get disconnected and no email id of amazon provided.

Surely will expose this until i get my full money back.

Order id[protected]
date 10 july 2017
Name - Sudhakar dubey
mobile No- [protected]/[protected]
i purchase samsung on 8 mobile on 10 july useing hdfc credit card, that time on amazon start 15% cashback using HDFC bank Credit card payement.
amazon said cashback creadited in after 3 month
but till today amazon not creadit my cashback .
i call to costmore care every month but they said me every time your cashback credit in next 15 days. but after 9 month i not received cashback .

This is the second time in one month that i ordered for a product and delivery was delayed. Me being an amazon prime customer, i hence asked for my prime membership to be cancelled with a 100% refund since amazon was not able to fulfill its promise. I was advised that it cannot be done as i have used prime services a couple of times and i should refer to the terms and conditions of the prime service.
I would like to know if these terms and conditions apply to amazon or not. Are they not supposed to deliver on what is promised. My consignment was supposed to be delivered two days back under "guaranteed delivery" and i am waiting for the delivery still

I have ordered "vegetable choper piegon make - 2 nos" online through amazon india. The items was sold by: cloudtail india private limited
No. 1/b, indospace logistics park, puduvoyal, durainallur village, ponneri taluk, thiruvalluvar, tamil nadu, 601206

The order number:[protected], the invoice number: maa[protected], order date: 01.03.2018 invoice details: tn-maa[protected]
Invoice date: 01.03.2018

Out of 2 nos. Delivered, 1 no. Is not working. The product is covered under warranty. I have tired contacting amazon india but it is not going through and it is not materialising.

So be careful before ordering in amazon

On 27th march 2018 i bought a smartphone from amazon using hdfc credit card through no cost emi option but after paying the amount i found out that the product selected was wrong hence i cancelled it right that second. I got message and mail from amazon regarding refund and they said that the refund will be processed and reflected in my bank account but still there is no sign regarding this. Refund reference number for the transaction is [protected] and i already show this thing to bank but still same situation. Help me as soon as possible plz its a request from my side. Mahabharathi

Sir,
A refund of Rs.2124 was successfully processed on[protected] to my account by Amazon and it was supposed to be reflected in my account 26/03/2018.
But I still have not received the refund.
I have called the SBI customer service but no action have been taken.
I have confirmed with Amazon and they have successfully processed the refund.
Kindly follow the path back to Amazon payment process to locate the refund.
The authorized code (Refund Reference Number) for the transaction is 559136.

SENCHA

Order i'd 2475115, transaction i'd[protected] ordered on 31/3/2018 for 32 gb strontium class10uhs1 memory card at rs 399/, but today delivery logistics delivers a blank packet contains no memory sd card only a blank card holder broken sandisk, on 03/04/2018 with a cod cost 399/. Totally hopeless immediate return a refund my money, courier boy given ph no [protected]/[protected] both no fake, none hold calls, i just want not to be cheated with blank card holder with no memory card, wrong product please return it at earliest and refund my money, as there is no memory card.

I ordered rrimin bathroom shower curtain liner hook rings (12pieces) and delivered good product with plastic boxes. Again i ordered same product. But company delivered hooks with inferior product without even plastic box through a private courier company (Professional couriers). They are cheating customers. Most of the indian sellers are not honest. They well spoil amazon's goodwill. Advise them. Most of the sellers do not cancell an order even though they have no stock. We, online customers are worried becsuse we are paying delivery charges also. I think in this case they are delivering another company's product...

...

...
...
...
..

Sudhakar dubey
Mobile [protected]
Sdubey. [protected]@gmail.com
Amazon order id-[protected]-689710
Order date 22 march 2018
Return date 25 march 2018
Amount rs 340.15

I ordered aricl matic front lodad detergent washing power 2kg this product on 22 march and return it on 25 march
But amozon not refund my money.
I called to customers care on 26 march, 30 march 03 april and ask about refund my mony they said me your money refund in under 24 hours.
But till today amazon not refund my money.

Got a message from the hdfc back credit card saying "amazonprime membership has raised a debit request for rs.854 on 3rd april'2018: 1:26 am on your hdfc bank credit card ending xxxx towards card validation". Similar purchase has happened before also and is visible under international transactions in my credit card statement.. I am totally baffled and unaware of both these instances. I never subscribed for anything

I contacted the amazon.in curstoermer service firstly they told me contact amazon.com service. So again contacted.com service over chat they spent some time and asked me all the details, finally they told me its not related to our service contact amazon.in.

The issue that i want to escalate is about return of one of the items in the order[protected]) due to very bad quality of the product.

The student chair has a writing pad of very cheap plastic which cannot be used for the intended purpose. The order was placed on 19th mar and i got the product on 30th mar.

The seller contacted me today and says that he wants to be courier him to accept return otherwise he is not ready to accept the return. He was casual easy and said, if i have an issue, i should sort it out with amazon customer service.

Desr Sir,

I bought micromax canvas xpressG Q413(Anniversary Edition) on[protected]. Now i have Issue with phone and i visit nearest Micromax Service centre.

When I give phone to service provider then they said there is some problem with software update. and they connect my phone with system and update software.

Phone was working properly for some times but after some time issue are come again.

When i Visit micromax service centre this time they said this is not original phone this is duplicate phone so please go from where you buy this phone.

I was calling amazon same day and they said if micromax denied to give you service then please get denied latter from there and come with us.

I again doing complaint to Micromax in Written on there site.then they call me for that but didnt give me resolution.

and yesterday i go again in same service centre with Invoice on with C sticker attached.and executive said -please give me time till Tomorrow noon and after tomorrow you will call Me on No.[protected].

When i calling on above no then he give me replied that till now he did not get any response from company.and when company give response to him he will coll me on my number.

I want to draw your attention that my problem is still there(Unresolved)

I have issue that my phones battery is in warranty till tomorrow. tomorrow is last day and micromax not giving answer to me nor issue denied latter to me.

and if Micromax said me on day after tomorrow that they will not responsible to give me service and then i go to amazon can they help me or not

Reason for asking question is as i said my warranty is going to be expired on tomorrow.

Hiren Vyas
[protected]
[protected]
[protected]

I had purchase a product " Imported & new ipad pro 360 degree rotation keyboard case silver color cover" and received the product on 20 February, 2018. The product I received was a damaged product. So i file a return request of the product. When i cal customer care so they said that your return is in process and i have to wait for 2 business days, after the 2 business days i again cal n they respond the same. I had cal so many times but the customer care has repond d same behaviour. After some days whn i cal again they said that i have to return the product by myself and there is no pickup of item.
I told them as i am residing 20 km apart from the city and as my family is not residing wid me so I won't be able to return by myself. But the company insist me to return the product by myself as the product is purchased from the third party seller and and told me that they will refund the courier amount too. As per their directions, i return the product through blue dart on 28 march, 2018 but i did not receive any mail from the amazon as well as from the seller. The cost of the product is Rs. 12, 689 and the courier amount is Rs. 765.
Sir, it is almost one and a half month and i have not received my refund amount. Now when i m calling to customer care, they were saying that they did not find my product. What kind of behaviour is this from such a reputed online site. Is amazon is highly irresponsible towards its customer? Are we customers are fool?
Sir, as Amazon is a very renowned online shopping site and I am a regular customer of online sites from last 5 to 6 years but I never face such problems from other websites and if any problem arises then the customer care resolved my problem as soon as possible. I am very disappointed from your site as there is no customer goodwill of your company. I had purchase so many things from amazon but if this is the attitude of your company then i would never suggests any of the customer to purchase items from this UNTRUSTWORTHY online shopping site called AMAZON. Because I think you people first gain the trust of the customer and then broke our trust. My more than Rs. 13000 amount is in trouble n amazon dont even bother about it.

It is therefore, a humble request to you to kindly take an appropriate action to resolve my problem as soon as possible and oblige.

--
Thanks and Regards!

Anshika Sharma
Assistant Professor
School of Business Management
IFTM University
Moradabad
Mobile: +91-[protected]

This is in regard to order no.[protected], for 3 books. I received a message in the morning from amazon that the order will be delivered today. Around early afternnon i suddenly got a message from amazon saying that "item marked as rejected by you" wherein i haven't cancelled the order nor have i met the delivery person, nor has the delivery person visited the delivery address.
The company is saying i should have received the call when the delivery person called to which my question is that is the customer expected to leave all the work and keep sitting with phone in hand because if we miss the call from the delivery person, my oredr will get rejected.
Now amazon has informed me that the courier can not be re-delivered and the complaint is closed.

Hi i m suman i ordered a jbl portable speaker from amazon app. Delivery person gave my box. I want to gift this item to other person so i didn't open that time but i opened my packet home i got that was empty. This is my first order on amazon my issue not resolved till now. I had chated on amazon. No body doesn't want llisten my issue. I want my cash refund otherwise i will go to consumer court & write on social media also. Ye company kaise ladies ko ullu bnati hai

Hello sir,
I have purchase oppo f5 youth from online shopping sites amazon.in
That order package delivered me on 1 march 2018, and when i open delivery box mobile phone is not available inside the box only some accessories here, mobile is missing.
And when i have contact to customer care
They asked to wait for 5business days and whdn i contact again after 5 days. There excutive asked to wait for 72 hours more, without including sturday - sunday.
Lastly i have asked after 10 days waiting amazon won't able to provide any solutions regarding my concern

So please sir personally i request you please help me and investigate own your level based. Please help me.

Shambu suman.

I have attached all details of issues regarding the order.

Date: sunday, april 1, 2018
Subject: missing product of amazon.in order #[protected]
Oppo f5 youth

Email - [protected]@gmail.com
Mob - [protected]

I was purchased a gionee a1 at feb month today i go to the gionee store. They told me it's a second hand product your all number is not connected. I tried lots of time but not connected plz contact me and help me else you give me such a number that number is contactable.
(Thanks for visiting gionee care. Your handset will be repair on chargeable basis approx estimated amount is 295.00 all taxes are extra as applicable.)
My complaint number via gionee complaint no gc[protected].

Hi,
I ordered a coaster from the seller yellow weaves using amazon website. The order id was

Order #
[protected]

Since the design was different from what was shown on the website, i returned it. Replacement was not available for this seller.
We ordered this again with order id[protected]. However, the design is wrong again. Attached is the product we received for the second order.
The original design is this:
https://www.amazon.in/dp/B06ZYGV3Q2/ref=cfb_at_prodpg

We have already returned this product twice. Please replace this product for us. It is tiring to order it again and again.

Regards,
Bhavya