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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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S
Suiz
from Jamshedpur, Jharkhand
Mar 23, 2018
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Address: East Singhbhum, Jharkhand, 831001
Website: amazon.in

Item bought is trekking shoes and on very first use on the day of trekking sole of both shoes came off... Completely fake wildcraft product and it left me with no shoes while in middle of himalayas, so i got it stitched for temporary use as in the mountains it was only option available... I hope amazon never play with customers trust like this next time next time and it was horrible experience.
Sold by - gayathri traders, bengaluru
Order no[protected]
Delivery date - feb 28
Invoice no - in-442
I want full refund for the same.
Amazon India customer support has been notified about the posted complaint.
Mar 23, 2018
Updated by Suiz
We have ordered total 4 pair of same shoes from same seller..And all 4 persons has lodged the same complaint (sole came off).
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    M
    Muklesur Rahaman
    from Nagpur, Maharashtra
    Mar 22, 2018
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    Address: Chandrapur, Maharashtra, 442401

    I have declare that no purchase order place to ecom amazon, but rs. 30999/- deducted from my punjab national bank account (Transaction id[protected] on dated : 09/03/2018, between 19.10 to 19.40.

    Already i complain this matter to [protected]@amazon.in, but no action taken by your concern.

    Therefore, i request you to kindly take necessary action in this matter and help to refund my amount.

    Thanks & regards

    Muklesur rahaman
    Amazon India customer support has been notified about the posted complaint.
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      A
      anoojk30
      from Colachel, Tamil Nadu
      Mar 22, 2018
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      Website: www.amazon.in

      Amazon prime deducted rs.7250.77 from my credit card for prime membership which i was not used only i had purchased a mobile from amazon using my credit card during that time they have stored my credit card details and done fraudulent transaction without my concern.

      Amazon is cheating customers its against it law without my concern how they recovered the amount from my credit card if its not refunded i will file case in consumer court for cheating me.

      I was not used any prime membership offers from amazon.

      My mobile number is follows:+91-[protected]

      Please settle the issue urgently
      Amazon India customer support has been notified about the posted complaint.
      Mar 22, 2018
      Updated by anoojk30
      There is no contact number available to contact Amazon to report but response is not there from them
      I have booked RedMi dark grey 4GB RAM and 64 GB internal memory phone
      Before booking I checked the Accessories of this product In which headphone also mentioned in the description
      When I received this product head phone is missing
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        C
        Chinmay Vyas
        from Delhi, Delhi
        Mar 22, 2018
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        Address: New Delhi, Delhi, 110018

        I ordered these headphones and received an empty box, and amazon refuses to replace or refund my order. They said they will investigate and their investigation says that there were headphones in the package, but all i received was an aux cable and a manual with a broken seal on the box. And now when i asked them what should i do, they said you're on your own now
        Amazon India customer support has been notified about the posted complaint.
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          M
          Maruti Kalambhat
          from Pune, Maharashtra
          Mar 22, 2018
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          Address: 411033

          On 20 mar 2018 i had recharge 50rs my mobile from site amazon. At that time amazon was offering 50% cashback on recharge. The term & condition of that offer told me that cashback will be credited in my account upto 21st mar, 2018 but till today i haven't received cash back in my amazon wallet account. My order id was[protected]. Please take actions towards amazon as many customers like me are harrassed because of this.
          Amazon India customer support has been notified about the posted complaint.
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            R
            Ram Dayal Meena
            from Delhi, Delhi
            Mar 22, 2018
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            Address: Jaipur, Rajasthan, 302017

            I ordered for (Tp-link tl-wr841n 300mbps wireless-n router in order no:[protected] but its switch is not suitable for telephone line so returned back on 18.02.2018 against return item via ref tracking #[protected]Copy enclosed) and request for refund the same. After that a cheque was received of rs. 999 on 27.02.2018 in favor of r. D, meena. But my name is an account holder as ram dayal meena. So bank denied to give the payment and accepted the cheque. Whenever i sent a mail for cs-reply customer care with enclosed cancelled cheque (Copy enclosed). I requested to transfer rs. 999 in my sbi account. Because account number and ifsc code has already been sent to amazon when i returned the item. But it is very sad that the payment of rs. 999 is not received till date.

            You're therefore, requested to kindly necessary action and transfer the amount of rs.999 in my account at the earliest.
            Encls: as above. (2)
            Regards,

            Ram dayal meena (R. D. Meena)
            Mob. No [protected]
            Amazon India customer support has been notified about the posted complaint.
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              R
              Rusun
              from Mumbai, Maharashtra
              Mar 21, 2018
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              Address: Mumbai City, Maharashtra, 400049

              We do a monthly subscription of various items for example i am giving one order number[protected]with amazon and the payment of the items goes through amazon pay all the payment for the monthly subscription was paid in advance through amazon pay and the courier person comes to my place and ask the money for the same i said for what i have to make the payment he said i don't know but the payment has to be made or else i will take the good spark are on the same time call amazon customer care and told them dangerous incident the miss behaviour of the courier person was also noted with them for which i have received and apologize letter from them today again i called them for the same when will i receive my good they do not have any reply and they want to cover their period people and not the customer from where we are i want a reply from them why this things are happening when they cannot control or they cannot put educated people for the courier services it means it's. The name of the company and people sitting on the head don't want these things to happen to spoil the company's name where is the hole in this kindly check and reply
              Amazon India customer support has been notified about the posted complaint.
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                S
                sunil abhik
                from Noida, Uttar Pradesh
                Mar 21, 2018
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                Address: 203001

                I purchased motorola g5s plus mobile and given address to noida sector 135 address and after 2 days i got message like product is returning to seller as it damage on the way. I requested for replacement and again after 2 days i got same message and 1 person came to collect mobile from me which the have not delivered to me first time. This time again i called and requested for replacement again as the said refund will be initiated by 27 of march 2018. But they said this time they can not initiate for replacement.

                My amazon.in order #[protected]

                Now the question is while product is dispatched from gurgaon why product is getting damage in bulandshahr up while delevery address is from noida.

                Why i should wait to get refund till october first week.

                Will be very happy if some can help me on this.
                Amazon India customer support has been notified about the posted complaint.
                Mar 15, 2018
                Bhukya Kumar's response
                iam happy
                I cancelled a product immediately after my order submission after 10 days also I am unable to got the refund amount .pls provide my refund amount .my transaction txn # [protected] .i f I lost money I will loss trust on amazon
                Iam happy with this field
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                  K
                  Ketan Pitroda
                  from Aurangabad, Maharashtra
                  Mar 21, 2018
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                  Address: Kheda, Gujarat, 387002
                  Website: amazon

                  Dear sir,
                  I am complaining about fraud transaction done by unknown using my fathers sbi debit card details over phone call..

                  The snap of passbook indicating fraud transactions is attached herewith for your reference.

                  We have also registered request to block debit card and it has been blocked now.

                  Kindly initiate refund of money to my father's bank account as per following details.

                  Debit card : sbi debit card 5596 0100 xxxx 9214.
                  Name : kantilal mohanlal pitroda
                  Bank account number :[protected]
                  Ifsc code : sbin0000431
                  Bank : stat bank of india
                  Branch : nadiad

                  Please find below details of transaction happen in amazon.

                  Time : 20th marth 2018 20:03:18 ist
                  Transaction reference number : sbipg lu[protected]amazon
                  Amount rs : 9760

                  Thanks,
                  Ketan pitroda.
                  Email :[protected]@gmail.com
                  Amazon India customer support has been notified about the posted complaint.
                  Mar 21, 2018
                  Updated by Ketan Pitroda
                  Sir,
                  Please cancel all transactions from mentioned debit card and refund amount.
                  Thanks,
                  Ketan.
                  My doughter srishty was purchased hand gloves, his order no is[protected]. but product is not up to the mark . so return back and amount return back. but after giving so many reminder no body is come for lifting the product. so look into the matter and resolve the issue.

                  regards.

                  D.B SINGH
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                    A
                    Alishaajay
                    from Mumbai, Maharashtra
                    Mar 21, 2018
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                    Address: Mumbai City, Maharashtra, 400042
                    Website: amazon.in

                    Just purchased bajaj 17l 1701 mt microwave from amazon.
                    1. They have mentioned fake description that we can cook & bake food in it.
                    2. We cant cook and bake we can just heat up.
                    3. No return goods option available.
                    4. Amazon customer support no one is ready to revert.
                    Please dont purchanse any products from amazon even my iphone they delivered was fake so plz dnt waste your money and time
                    Amazon India customer support has been notified about the posted complaint.
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                      G
                      gulfb
                      from Satna, Madhya Pradesh
                      Mar 20, 2018
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                      Address: 485001
                      Website: amazon

                      My self neha mishra . actually i get empty parcel of hp laptop computer. price of laptop is 27490rs. i have compliant same day to amazon customer care regarding this concern that i got empty parcel but they can, t help me.actually in laptop box inside 2 water bottle inside. so please help me. i have also send a amazon company legal notice. i have enclose all detail that is bill copy and legal notice. please read it and help me for getting me record. my contact number is [protected]. i have also send a legal notice to amanzon. but they not reply my notice. i have also enclose a legal notice copy. please see it and please help me. i have send a legal notice. they also block my amazon account.
                      Amazon India customer support has been notified about the posted complaint.
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                        E
                        ECantu
                        Mar 20, 2018
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                        Website: AMZN.COM/BILLWA

                        Amazon has put three charges on my visa without my authorization. I am very upset, i did not authorize these fee, i was not told or notified of them. The three charges add up to $55.79. There is no contact phone number on my statement to call them. I didn't even sign up for their membership, nor do i want it. Something needs to be done to stop any company to 'just' bill you.
                        I have had a recurring charge on my credit card and have no idea what it is for. Please give me the details.
                        fith4th's reply, Aug 7, 2018
                        there has been a recurring charge on my credit card, iThe "creditor" in my bank statement syas only Amazon Digital services. There are no details as to what the charge is for.
                        Authorized payments for the last 5 months of $ 14.00 totaling $ 70.00 which I would like refunded. the dates are 6418 $14.00 7418 $14. 8218 $14.00 9 4 18 $14.00 10218 $14.00 11 218 $14.00 would like a reply as soon as possible and discontinue of my account as of 11318 in a timely manner. thank you
                        Amzn.com/billWA, I notice a charge on 9/18/18 of $5.89 & again on 10/18/18, I did order some things on 9/18/18 from Amozon, but don't know what this charge is for.
                        I have a charge on my bank account saying recurring payment. amzn.com/billWA7366. not sure what this is? Please get in touch with me on my email address or you can call me at [protected]. Thank you for your prompt attention in this matter.
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                          U
                          Upanyasak aur vidhyarhi
                          from Pandavapura, Karnataka
                          Mar 20, 2018
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                          I ordered Libero open diapers 160 count on 1 March 2018. As per the rules they have to deliver it to me within 15 March 2018. When i asked customer care, they behave in irresponsible manner. Amazon India is cheating me. When asked further, they say it will be delivered on 20 March 2018. Amazon India is a fraud company it seems. I want my order.
                          Amazon India customer support has been notified about the posted complaint.
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                            R
                            Ruupa Kumari
                            from Pune, Maharashtra
                            Mar 19, 2018
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                            I had placed a return request on amazon for order#[protected]. It was scheduled to be picked up on 14-mar-2018. Pickup tracking id is [protected]. Bluedart courier executive picked up the wrong order ie my jabong order that was kept at my pg's reception. The jabong order picked up was under the original jabong packaging. Still it was picked up bluedart courier who was suppposed to pick up amazon return order. Was the package itself not an indication that it is a jabong order and not an amazon order? Please note that i was not available at the time of pickup since i was at my office. So i had kept both, the amazon and jabong return parcels together under their original packaging at my pg's reception. When i tracked the blue dart courier via the waybill number printed on reverse pickup slip i found that the picked up item has been shipped to amazon. When i talked to amazon customer care and informed them about the issue they told that since it has been shipped back to the seller, there is no way i can get my jabong order back. They told they will refund me the amazon order cost, but there is no possibility of getting my jabong order back. Please note that my jabong courier that incorrectly got picked up consisted of a women top where as the expected pick up for amazon order was a catwalk sandal. My question is, being such a reputed online store worldwide, don't amazon or the seller (Catwalk) perform a basic quality check at their end the moment they receive any return order? How could they accept any return without doing a basic quality check whether they received the right item?

                            Please note that i do have the reverse pickup slip of bluedart with me that i can share with amazon team once they acknowledge my issue and ask for the same. Kindly help me in getting my jabong order back as soon as possible.
                            Amazon India customer support has been notified about the posted complaint.
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                              R
                              R.G. Kaimal
                              from Delhi, Delhi
                              Mar 19, 2018
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                              Address: 560082

                              On 19/03/2018 i received a phone call from your delivery person that there was a packet for me and that i should go to a specified spot to meet him and take delivery of it. I went there and waited for over 30 minutes without a sign of him.
                              I called him twice and he assured me that he would be with me in 5 minutes. This 5 minutes turned to over 30 minutes. (Maybe your delivery people are not too familiar with numbers!).
                              And just when i was giving up hope and returning to my office the rambo turned up. When i pulled him up for keeping me waiting he turned very aggressive and rude.
                              So i told him that he could take the item back since it was a cod transaction.
                              This is unacceptable and henceforth i will think twice before ordering anything with amazon.

                              Order id:[protected]
                              [protected]
                              Tracking id:[protected]
                              Amazon India customer support has been notified about the posted complaint.
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                                R
                                Rats0110
                                from Delhi, Delhi
                                Mar 19, 2018
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                                Address: Kolkata, West Bengal, 700025
                                Website: www.amazon.in

                                I had made transaction through my hdfc debit card on c. O. D option on 6th feb'18 and the refund has been made to uco bank account which "does not belongs to me". Tthe refund was made on 10th feb'18 of amount rs. 505.67 and another was made on 17th feb'18 of amount 1122.33 along with the reference number given by amazon to me "hsbcn[protected]" against my payment made on 6th feb'18 of amount - rs. 1628.00. I would like to request you to please make the refund on my following hdfc bank account as earliest.

                                Hdfc bank account - [protected].
                                Amazon India customer support has been notified about the posted complaint.
                                Dear sir, i was book a phone on amazon at 12th march order was successfully ordered but after 5 days it automatic cancelled is that fair i dont want anything i want my order back..
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                                  K
                                  karthikramya
                                  Mar 19, 2018
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                                  Address: 642001

                                  Order #[protected], order date: 6 march 2018

                                  Received date : 10 march 2018

                                  I received vga camera, this camera not 16mp, it is just 2mp camera only,

                                  In 4k mode it recording vga quality. So i returned this product.

                                  But till to date not receive money. I want my money to bank. I already updated my bank account details.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Product not received yesterday[protected], but website showing item delivered.
                                  please check and revert.

                                  Regards
                                  Baljit Kumar Daroch
                                  Shri mata vaishno devi Narayana Hospital
                                  Village- Kakryal, Tensil - Katra, JAMMU & KASHMIR 182320
                                  India
                                  Phone: [protected]
                                  I bought camera this month. I use my camera only with my water proof pouch. When i used in the rain takes lot of photo. Now its not working but its indication light is on and display is not working. I have lot of photos in the camera.
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                                    Srilaks3
                                    from Dharapuram, Tamil Nadu
                                    Mar 19, 2018
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                                    Address: Mysore, Karnataka, 570028
                                    Website: Amazon india

                                    Hello i place a order for women's kurta which cost around 7995rs and i recived a duplicate products which was not a new products and was not matching the picture in the website so i return the product but amazon ppl telling is that i havvnt send the same product so there what to do still my refund not let initiated
                                    And i recived a mail as below
                                    Hello,

                                    Thanks for writing to us.

                                    We cannot issue a refund for item, biba women's anarkali salwar suit (Skd5150_red_36) from your order #[protected] until we receive the correct item. We are happy to accept the return of the correct item at your earliest convenience.

                                    We will likely not respond to further emails about this issue.

                                    Regards,

                                    Account specialist
                                    Amazon.in
                                    So i can't get the refund nor the dress so what to do pleaee resolve the issue
                                    Amazon India customer support has been notified about the posted complaint.
                                    Mar 12, 2018
                                    Annemazzucchibonn's response
                                    These amounts appeared on my bill for January 30 and February 28.
                                    Please block this from happening in the future. I have not spent anything or purchased anything since Christmas and have cancelled my Amazon Prime Account.
                                    I have been billed for two months on my credit card for Amazon Digital Svcs. I have not purchased anything. Although the amount is not much, $3.99, I don't know why this is appearing on my Visa bill. Please remove charges.
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                                      R&G
                                      from Delhi, Delhi
                                      Mar 19, 2018
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                                      Address: New Delhi, Delhi, 110095

                                      I had ordered for a amazon basics wired keyboard for which i had to pay rs 569. On 4 th march 2018 above item was delivered to me and deliver boy asked for 669 which i paid but i realised later he took 100 rs extra from me so on same day i complaint to amazon n they promised me that i will get my money back but now its more then 14 days are over to complaining nothing happened.
                                      Amazon India customer support has been notified about the posted complaint.
                                      This time not delivery this product (annie 7 - in - 1 Educational rechargeable solar E kit, multi color), pls return my amount
                                      I cancelleed by order so please let me know when i will be refund my money i did the payment from Axix bank credit card

                                      ORDER NO[protected]

                                      MY NO-[protected]
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                                        Ar Malik
                                        from Dehra Dun, Uttarakhand
                                        Mar 18, 2018
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                                        Address: 282006
                                        Website: amazon.in

                                        My name is arman my issue is i m ordering mi band hrx edition on 14february 2018 debited with my canarabank rupay card my money debited rs 1280.50 and now date is 18 march 2018 but still not got my money in my account i m. Called the amazon saying for charge dispute on canara bank i m going the bank but m not helped by the bank bank saying your money is not refund from amazon bank saying not having pending refund on your account my account number is[protected] my mobile number [protected] plzz help me to get my money nobady help me to getting my money back plzz take action to get my money back
                                        Amazon India customer support has been notified about the posted complaint.
                                        Firstly amazon delivered product which was Honor 7x smartphone which was defective its mic and speakers were not working and secondly the replacement phone amazon send me was not delivered on time and they provided me wrong phone number of delivery man on my Amazon account. Very upsetting.
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