Amazon India Complaints & Reviews

I ordered awg (All weather mens gear) t shirt pack of 3 of size (M) but size was too short for me so i replaced it with (Xl) size but i didn’t get it, so i called customer care twice. But got only assurance of problem being solved, then again i called customer care and asked to cancle the order and refund of it. Order no -408-[protected]. Now i am trying to call from my account to customer care, i am getting a bad respone that they are...

Order no.[protected].
Had purchased mobile phone from amazon by making online payment.
Date of order 23 dec 2017.
On saturday dec 30, the status was changed to delivered but the product was not handed over to us.
We have to repeatedly follow up with amazon for updates. Now they claim to have begun an internal investigation to get this resolved. Not sure if they are taking any action at all.
Please...

After reviewing few products, i ordered bajaj 1500-watt immersion heater from amazon india.
Box was perfect, packing was good. But, one of the main part (Clip) to hold the rod along side the water bucket was broken. So, basically this item can't be used at all. So, i didn't even tried using it. And, the moment i placed the order, i got a call from their representative, and i was like wow - what a customer service. But i have a feeling...

I have ordered motog5s plus on 24 september through hdfc debit card and amazon says to give me the 10% cash back before 25 december which i have not received in my account. I have also receive a message from amazon on october that my 10% cash bach will be recieve before 25th but nothing like that had happened. Kindly give me my cash back, as for reference my order i'd is :amazon.in order number:[protected]... Thank you....

I bought smart watch invoice no.in-2870 order no.[protected] dt. 22.09.2017 this watch is not working at all battery also spoiled it is still in warranty period. I was given contact no to communicate for product complaint. If no action taken by amazon i will go to conumer cell and file a complain for the same. If not response from them with raise notice from the court....

I have not ordered certain items but i am receiving notification that some items are dispatched.

I am trying to call customer care number to inform about the same but their ivr so tedious and difficult that i am not able to communicate the same to amazon about the same.

I am afraid if somebody have mischievously ordered some items with my details...

Sir postman not delivered my product last week who kisiko bhi nhi dekar jatha Jo bhi Saman aatha, uske Pas me lag dhag Jo bhi Aadhar card aathe usko dhi nhi phuchta he sir please help me, ye mere hi nhi h problem that problem ssbhi ki h San presaan he sir ye aur bolta he mere ki si ka bhi dar nhi lagtha he sir please help...

Sir,
Yesterday i have got an sand disk 64gb memory card for rs 700 from seller jk enterprise and order that item. After some hour i have seen that my order has been cancelled and my money has been refunded to my account. When i contact amazon they only apologize for inconvenience. But this is cheating. If they can not sell this is truly unfair with me. I want that item on that price when i had paid before. Please resolve my problem....

Seller not provide invoice in redmi y1 lite box, in my amazon account invoice show mobile imei number wrong, wtf trying to connect customer care but they asking wait only for 24 hours every day since 45 days, its my last warning to amazon care check my request and solve it fastly order id #[protected],
Amazon also not send invoice in box and in my account invoice showing imei number of anthor mobile which i placed eariler,...

Worst service experience.. When you order one day delivery. But if you ask to change delivery address then recommendation is cancel the order. Fair. Representative says refund will be processed within 24 hours and then reorder, ok fine. But now spin, on email rule is only when they receive back the package, refund will be processed. And now delivery back is not their priority. So package in courier can reach any time by 5th jan 2018. Double...

This is regarding my order no:[protected] product name "nokia 6 (Matte black, 32gb)" which is a replacement product.
I am facing network issue in my replacement phone, so i raise my concern and they were ready to refund it, they have scheduled 3 pick up but imei number is not matching because they have my old nokia 6 imei number so i contacted customer care they told they are sorry for that and they will schedule another...

On 23rd december 2017, my xiomi redmi note 3 mobile handset has been stolen in bus. I purchased it from amazon.in. So i generated the invoice from my orders to get the imei no, so that i can lodge a complaint against my lost handset, but the invoice, generated from amazon orders was not having the imei no printed over there. And the box of the phone was not also found at my place, even i visited mi store where i had visited in the month of...

I have ordered one plus 5 limited addition mobile from amazon it got delivered on19th dec 17 everything in the box was intact only mobile was not there i have complained that to amazon they send me an mail stating we will investigate and it will get completed by 27th dec but still no resolution from them again i have send the chaser now they are saying investigation will be completed by 4th jan 2018 the price of the mobile is 39k this is...

Maine ek pendrive 32 gb sandisk compony ki amazone se order ki thi 28 dec 2017 ko lrkin aaj 29 dec ko mera order bina koi reason ke cancel kar diya gaya. Fir jab maine kuch der pehle amazone ko call kiya to kaha gaya ki seller ke pass stock nahi tha.
Main ye amazone se poochna chahta hu ki ye mere saath same case 2nd time hai isse pehle bhi mera order aise hi calcel kiya tha or aaj bhi same issue

Agar seller ke pass...

I purchased one morphy richard room heater which cost me 3645 inr on 9th december from amazon.in, i paid through my debit card but i cancelled the product on the way and my order id[protected] and i got the cancellation message. They told me that the refund is iniated on 16th dec and will credited to your bank account on 21th dec but till date no refund is credited they told me call bank customer care. I called them and they told...

I have ordered adidas superstar unisex white sneaker - (Uk 4.5) pair on 14 dec 2017 and till now i've not receive my product... But in my account tracking showing of the product was dispatched on my address on 20th dec 2017... I was expected to get the delivery on 26th december but i have not got any delivery from amazon... I've already made payment on 14th dec 2017 on the time of order... I am waiting for revert for my product to deliver...

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 3799 rupees was successfully processed on 4th december 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer...

Sir,
I bought a timex intelligent quartz chronograph black dial watch - t2n699 on 24tg sept 2017. The piece i received on 28th sept 2017 was a defected piece so i returned the product immediately the next day.

The return was scheduled on 29th sept 2017 from the pick up point the qubix, blueridge sez with id[protected].
The item was sold by timex world garuda mall (Bangalore).
It is now that i noted...

I puchased aurochem anaboom anti hair... Fall spray. Lakme eye liner, lakme radiance complexion compact, jewels oxidized silver dangle... I cancelled and i called customer care and told to cancel hair gel also because its got delivered... They told they will cancel and refund.. I didn't got my money back.. Please do need full... Your customer care is not useful and you peoples are not responding user compalints and not giving refund.....

I ordered moto g5 s plus through amazon in exchange offer. I gave my old samsung note 5 in exchange. But the delivery person after delivering my order came back to my home after 2 hours saying that you gave wrong phone and forcefully took my new phone from my sister. He gave no documents also. Used abusive language to my sister. When i contacted customer care they said they will investigate. Since last 8 days they are investigating. I have...