Amazon India Complaints & Reviews

Worst service i have ever heard, they all sending expiry goods to customers, if we raise the complaint and asking, they dont care about our problems and they talking about useless policies, even customer care team dont slove the problems even leadership ship team is worst, i called the customer care, they are rude and mr shiva and zain in bangalore amazon customer team is worst, they only need money, they dont care about customers and its problems, please dont buy products in amazon, even night shift customer care service is hell, there is no manager and leadership team not available in hyd amazon office... I am requesting to amazon head office, please slove my problem, my products near to expiry, because my products is albout skin and care.
Order number:[protected]
Order date:30.03.2018

My order #[protected]. Placed on 3rd april 2018 and paid 995/-{895/- product price+ 100/- shipping cost}. I ordered ensure vanilla 1kg which arrived on 4th march 2018. When i opened the package the pack which holds the contents already leaked and formed like dry sand. I even tried to mix it up with milk to drink but it wasn't mixing just staying like sand. So i requested amazon to replace or refund with the snapshots of the product through mail. After 7 hours i got reply from amazon team that "we apologies for the inconvenience caused and it was not meant intentionally, we take it as feedback and we make sure this kind of incident never happen in future" but they didn't raised replacement/ refund. So asked amazon again that just refund me since its non-returnable product it can't be returned. But they denied it and said it was manufacturing defect and we can't help you with refund or replacement. I tried to reasoned with them but they didn't listened to me. Please help with this issue.

Registered email in amazon: [protected]@gmail.com
Order id:[protected]

Had ordered a piece of intex mini keyboard listed at amazon india. Please see this link - amazon.in/intex-mini-curve-usb-keyboard/dp/b00goyto1w

It has more than 16 resellers for the product which are all "just launched" and each of these resellers have only 1 piece in stock! A seller normally keeps lots of pieces of a product. And the product price ranges from rs. 400 to rs. 1800

Confused, i contacted amazon customer care and asked them how can all these resellers be "just launched" and it seemed to me that these are not new sellers. I asked them to tell me a suitable seller which was not fake and would deliver the product but they did not give any information.

Then, i bought this product from quantum technologies. Amazingly, after 2 days that seller calls me to cancel the product!! If product is not available, should it not reflect immediately? As far as i remember, i had brought product from this seller before also and this was not a new seller.

I had talk with their supervisor explaining all this and that this seemed that old sellers are posing as "just launched" sellers to artificially increase price of product. And all this is due to possible corruption in amazon team. But he just gave round round replies that they took feedback for this. And refused to tell me which sellers had their addresses verified.

When, after few days nothing happened and i was still not given any information on which seller is true and which is fake, i talked to their operation manager, who gave similar round round replies. And still, the fake sellers are listed.

I would appeal to the amazon quality control department to look into this matter and rectify this and inform me which sellers are verified and help me to ensure that product is delivered to me.

However, if amazon does not want to do anything, please be aware of this corruption in amazon

I purchased pure-it marvella ro water purifier from amazon india website on 23rd april 2017.in the month of feb 2018, my ro water purifier developed some problem with the water pump. I contacted pureit for service. The local service center informed me that the purchase date of this product is entered as 01/04/2016 and hence they can not give warranty on the product. I showed them the invoice of the product which i received while purchasing but still they informed me that since this is a system entry, so they cant help. I contacted amazon regarding this issue, amazon asked me to contact the seller. Then i contacted seller regarding the issue, the seller asked me contact pure-it. Then i again contacted pure-it, they again asked me to contact amazon. Now, it has become a cycle.

I feel i have been cheated by the amazon, they sold me product on 23rd april 2017, but system entry of pure-it shows the purchase date as 01/04/2016.
Hence i am writing this complaint.

I ordered 8GB laptop RAM (make: Crucial) to upgrade my laptop memory and got 512MB old used desktop RAM. Looks like someone in the supply chain (Amazon warehouse) / the retailer (ANANDIT INFOTECH INDIA PRIVATE LIMITED ) have cut opened the RAM packaging and replaced the new RAM with old RAM but courier packaging is intact.

Order Number:
ORDER #[protected]
Date of order: 3rd Feb 2018.
Date of delivery: 6th Feb 2018.
Crucial CT102464BF160B 8GB 1600MHz DDR3L 204-Pin Laptop Memory
Sold by: A1Price A1Products

Seller had return window of only 10 days. Because of busy office schedule, I opened it after 1 month. Now Amazon doesn't support tried writing email but no use. Retailer says its Amazon's issue and not his.

I am losing trust on Amazon.
It is my hard earned 5000/- rupees please try to understand. and take proper action. Don't give my money but atleast investigate the issue about who the culprit is.

I have seen many people write bad/similar reviews about that reseller.

I have placed prepaid order for biscuits (Order number[protected] on amazon.in website on 30.03.18. Amounting to rs 700 but the order was undelivered to me as i was not at home. As a rule the refund should have been issued to me for the amount i have already paid, but they closed my account and disallowed me to contact them for refund. Kindly help me in getting my money back.

I wish abuse to online company which did the fraud with me, i booked a boat rockerz 400 bluetooth headphone carbon black, but amazon sent a local poor quality worst head phone with lead, which is cost hardly 200 rs. While i paid 900 rs.
It's not good i will take support of social sites and i will share this on facebook what's app, twitter, instagram and in the last i will go to consumer form for that, otherwise return my money
Customer name is munderpati s kori order id no. [protected]
Address shiv shankar nagar deonar farm road behind tata institute chembur east
Mumbai.

Worst service.. I booked a product and got confirmation mail and also the money was deducted from my account.. After some while i get a mail saying that my product is cancelled by seller.. When i talked to customer service they said they are least bothered of what happened.. Worst class service. @ amazon india amazon waste of money and time.. Amazon has all fake seller.. Please dont buy products from amazon.. Worst worst horrible experience..!!!

Amazon india — ariel matic front load detergent washing powder 2kg

1 review
Sudhakar15978 on apr 3, 2018
Submit a complaint
Sudhakar dubey
Mobile [protected]
Sdubey. [protected]@gmail.com
Amazon order id-[protected]-689710
Order date 22 march 2018
Return date 25 march 2018
Amount rs 340.15

I ordered aricl matic front lodad detergent washing power 2kg this product on 22 march and return it on 25 march
But amozon not refund my money.
I called to customers care on 26 march, 30 march 03 april and ask about refund my mony they said me your money refund in under 24 hours.
But till today amazon not refund my money.

Ariel matic front load detergent washing powder 2kg

My order no.[protected]

I ordered tp-link tl-wn725n 150mbps wireless n nano usb adapter (Black) along with this dove invigorating ritual body lotion. However knowing after ordering that the tp-link is too costly i decided to cancel the order of total cost rs.563 (For both). However got sms from amazon that they are refunding me only rs.234. Why so much loot. Is it the way to make unethically profit? I have purchased many items from amazon earlier and now never ever i will make any purchase through amazon and will not prefer amazon to any of my friends or relatives and i will make sure to enlighten people about this. Also when i tried to contact your people through[protected] nobody picks the call and also trying all options provided in it finally trying all options call get disconnected and no email id of amazon provided.

Surely will expose this until i get my full money back.

Order id[protected]
date 10 july 2017
Name - Sudhakar dubey
mobile No- [protected]/[protected]
i purchase samsung on 8 mobile on 10 july useing hdfc credit card, that time on amazon start 15% cashback using HDFC bank Credit card payement.
amazon said cashback creadited in after 3 month
but till today amazon not creadit my cashback .
i call to costmore care every month but they said me every time your cashback credit in next 15 days. but after 9 month i not received cashback .

This is the second time in one month that i ordered for a product and delivery was delayed. Me being an amazon prime customer, i hence asked for my prime membership to be cancelled with a 100% refund since amazon was not able to fulfill its promise. I was advised that it cannot be done as i have used prime services a couple of times and i should refer to the terms and conditions of the prime service.
I would like to know if these terms and conditions apply to amazon or not. Are they not supposed to deliver on what is promised. My consignment was supposed to be delivered two days back under "guaranteed delivery" and i am waiting for the delivery still

I have ordered "vegetable choper piegon make - 2 nos" online through amazon india. The items was sold by: cloudtail india private limited
No. 1/b, indospace logistics park, puduvoyal, durainallur village, ponneri taluk, thiruvalluvar, tamil nadu, 601206

The order number:[protected], the invoice number: maa[protected], order date: 01.03.2018 invoice details: tn-maa[protected]
Invoice date: 01.03.2018

Out of 2 nos. Delivered, 1 no. Is not working. The product is covered under warranty. I have tired contacting amazon india but it is not going through and it is not materialising.

So be careful before ordering in amazon

On 27th march 2018 i bought a smartphone from amazon using hdfc credit card through no cost emi option but after paying the amount i found out that the product selected was wrong hence i cancelled it right that second. I got message and mail from amazon regarding refund and they said that the refund will be processed and reflected in my bank account but still there is no sign regarding this. Refund reference number for the transaction is [protected] and i already show this thing to bank but still same situation. Help me as soon as possible plz its a request from my side. Mahabharathi

Sir,
A refund of Rs.2124 was successfully processed on[protected] to my account by Amazon and it was supposed to be reflected in my account 26/03/2018.
But I still have not received the refund.
I have called the SBI customer service but no action have been taken.
I have confirmed with Amazon and they have successfully processed the refund.
Kindly follow the path back to Amazon payment process to locate the refund.
The authorized code (Refund Reference Number) for the transaction is 559136.

SENCHA

Order i'd 2475115, transaction i'd[protected] ordered on 31/3/2018 for 32 gb strontium class10uhs1 memory card at rs 399/, but today delivery logistics delivers a blank packet contains no memory sd card only a blank card holder broken sandisk, on 03/04/2018 with a cod cost 399/. Totally hopeless immediate return a refund my money, courier boy given ph no [protected]/[protected] both no fake, none hold calls, i just want not to be cheated with blank card holder with no memory card, wrong product please return it at earliest and refund my money, as there is no memory card.

I ordered rrimin bathroom shower curtain liner hook rings (12pieces) and delivered good product with plastic boxes. Again i ordered same product. But company delivered hooks with inferior product without even plastic box through a private courier company (Professional couriers). They are cheating customers. Most of the indian sellers are not honest. They well spoil amazon's goodwill. Advise them. Most of the sellers do not cancell an order even though they have no stock. We, online customers are worried becsuse we are paying delivery charges also. I think in this case they are delivering another company's product...

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Sudhakar dubey
Mobile [protected]
Sdubey. [protected]@gmail.com
Amazon order id-[protected]-689710
Order date 22 march 2018
Return date 25 march 2018
Amount rs 340.15

I ordered aricl matic front lodad detergent washing power 2kg this product on 22 march and return it on 25 march
But amozon not refund my money.
I called to customers care on 26 march, 30 march 03 april and ask about refund my mony they said me your money refund in under 24 hours.
But till today amazon not refund my money.

Got a message from the hdfc back credit card saying "amazonprime membership has raised a debit request for rs.854 on 3rd april'2018: 1:26 am on your hdfc bank credit card ending xxxx towards card validation". Similar purchase has happened before also and is visible under international transactions in my credit card statement.. I am totally baffled and unaware of both these instances. I never subscribed for anything

I contacted the amazon.in curstoermer service firstly they told me contact amazon.com service. So again contacted.com service over chat they spent some time and asked me all the details, finally they told me its not related to our service contact amazon.in.

The issue that i want to escalate is about return of one of the items in the order[protected]) due to very bad quality of the product.

The student chair has a writing pad of very cheap plastic which cannot be used for the intended purpose. The order was placed on 19th mar and i got the product on 30th mar.

The seller contacted me today and says that he wants to be courier him to accept return otherwise he is not ready to accept the return. He was casual easy and said, if i have an issue, i should sort it out with amazon customer service.