Amazon India Complaints & Reviews

Name - vikram kumar
[protected]@gmail.com
Mobile - [protected]
I don't know why amazon locked my account after purchasing some products from this site. I have only one account which is very important for me because i have already ordered something thing am i am unable to see about the product.
So i want that amazon unblock my block my account
Please help me.

I was a regular customer of amazon. But, with a recent purchase, which was an awful experience, i was not refunded my money, seems amazon lacks money and bluff people and cheat them, not only they did not give my money, they don't even care about us. Below are the purchase details.

Order no:[protected]"of"broadstar cherry leather full sleeve casual jacket for women"of"order total: rs.1, 349.00/

The authorization code (Refund reference number) for the transaction is 154179.

I have purchased a Philips Trimmer Model "Philips BT5200/15 Pro Skin Advanced Trimmer" for Rs.1500/- with ORDER #[protected]. The Order was Placed on 16 February 2018. The product was to be delivered to me on/by 24.02.2018-26.02.2018. Suddenly on 22.02.2018 they have sent me a message saying that “Your ordered for Philips BT5200/15 Pro Skin Advance Trimmer is cancelled.” I have not cancelled the order. But when I called up the customer care support of amazon-India for asking about the same matter, they ignored and said that it was cancelled as they could not ship it in time by 19.02.2018.
There was no such terms and condition on the buying page or in the order summary page mentioning that my order would get cancelled if they are unable to dispatch the product in time. Now I want the product to be delivered as promised by Amazon which they had advertised in their website on 16.02.2018 and promised to deliver it by 26.02.2018.
Kindly help me out in this matter.

Rajiv Das
Email – rajivdas.[protected]@gmail.com

The amount has been initiated from the Amazon India but the amount has not been refunded by bank. It's been more that 2 weeks . Still the amount has not been refunded.It was initiated 2 weeks ago and I am confirmed with the reference number[protected]. Every time I am trying to contact customer care service but not even once the call is picked . please solve this as early as possible. Thanking you Sumanth

Dear sir,

Dear sir,

I am one of the loyal customer of amazon india. My past relationship with amazon was very good untill i ordered my last item. I ordered moto G5S Plus from amazon and got delivered on 19th feb 2018 with exchange of my previous mobile. But unfortunately that mobile was defected and i noticed the same to amazon customer service center on 20th. As per the policy, Amazon need to perform technician visit to check the defect which took almost a week in my case and as i had given my previous mobile on exchange, i didn't have any handset to perform my professional and personal work, so i brought another handset meanwhile.

Now, as amazon technician approved that my mobile is faulty, i want the refund for the same. However, customer service person has been forcing me for the replacement of the device .

I can not receive another handset now as i have already brought another handset as i could not hamper my work for one week. Please understand my situation. I belong to middle class family and money matter a lot to me. I trust amazon policy and customer centric approach that's why i took such step of buying new handset by keeping hope of refund for defected peice i received .

Please look into this matter. I need a refund of my defected handset instead of replacement.

Details

Name :- Ankur Gupta
Order id :[protected]
Mobile :- [protected]

I wrote here with very much expectations and hoping a lot from amazon.

Thanks and regards,

Actually i got mail that you are selected for Amazon company as a supervisor at mysore location and they called me and told me that deposit the security amount of 1850rs at the name of vikash sharma at bank of baroda and then they ask me that deposit the amount for police verification 2000rs and courier charges twice i paid 800+3150 and ICICI Bank account opening charges and medical claim charges 5100+5500 now they asking once again 3150rs for account opening but i didn't pay this amount... totally i deposited 18400 rs please help me refund this amount please

Even after 3 or 4 month i did not get my refund.
This type of service is not expected from your firm.
As directed by you i had couriered the packet myself but still i am still waiting for my amount. I am sorry to say that if no positive reaction is done from your side i will be compelled to go to consumer court.
Order no[protected]

Well i saw a product named seagate backup plus slim 2tb portable external hard drive & mobile device backup (Black) for the price 3000 indian rupees.in addition to this amazon stated that if we payed using amazon pay balance it will provide us cashback of rs.50. So i ordered the product using amazon pay balance. The order no.[protected] was accepted and confirmed. But after 6-7 hours they cancelled my order and refunded my money to amazon pay. They tricked us just to add money to amazon pay and after the product was cancelled the prices of the similar products were elevated. So i want that amazon provide me the same product in the same price as it offered me before.

30.39 was taken out of my checking account under the title "loc: amzn.com/billwa. I did not authorize this and i want the money back now!
How would you like for me to turn you over to the attorney general?
Crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook crook, crook, crook, crook, crook. Crook, crook.

This is to inform you that i have received a defected product (Colorbar full cover makeup stick, fresh ivory, spf30, 9g) which i have ordered on 21st february 2018. The stick is smudged and damaged from inside. I have been a regular customer of amazon, did not expect this kind of service from you. Being a reputed shopping site, you have highly disappointed me.

Makeup is essential for every girl. We save money to buy, and this is disappointing when we get damaged product in return.

Kindly either return this item or send a new fresh one asap. There is a reason why we trust this site and buy only from you.

Regards,
Disha kharkwal
[protected] (Registered number)

I am amazon customer before it started it office in india. V stay in posh locality in mumbai having pin code 40005, previously all my deliveries use to come on cod n honoured by me suddenly now i find when i try to place order on offers which allows cod it refuses n suggest me make online payment. U will be surprise to note that my last order worth rs6455/ odd was refused n my brother booked it for me on cod payable by me at 400005.
Abrar ahmed s penwalla
12/b, shangrilla, opp colaba post office
Mumbai 400005
Cell [protected] / land-line[protected]

Respected sir,
The details of my account given here under,
Email id - [protected]@rediffmail.com
Phone number - [protected]

Name - anup kumar jana,
Address - qr no - cf / 136, barauni refinery township (Iocl), begusarai,
Pin -851117, bihar.

Problem : - i gorgot my amazon account password. My rediffmail id is not in use now. So i requested several times to amazon customer care service to send otp to my registered mobile number which is given in my profile.
Since 17.02.2018, i have contacted them but the problem is still unsolved.
So i request you to solve my problem and help me to open my account with my mobile number as given in my profile.
I hope my problem will be solved very soon under your supervision.
With regards,
Anup kumar jana
Contact numbers [protected]

Dear sir greeting!!

I am writing to you at last because i have lost the hope and trust in amazon.

I had ordered a vertical garden worth rs. 6800/- which i received it around on 24th january but returned at once and it was picked up just the next day. I opted for the refund to be in the amazon pay balance.. But since that day til date, i haven't received it. Though i have made end no. Of calls and everytime i get assurance that i wil receive it within 24hrs to 48hrs and also received the msg that's 12 days back that my cheque has been processed and i wil get it in 3 days.. Few days back too they again messaged they wil send the cheque and had given the last date of 20th february 2018. Still no refund been processed.

For your reference i am mentioning the details under which i had made the order :

Name - ajay kumar
Contact - [protected]

I am also attaching the screen shot of the order. Kindly find it.

Please help as soon as possible.

Thank you.

Good morning, in november, 2017, i ordered
Amazon prime. I signed up for the free 30-day period. After ordering a few items for christmas, i found out my husband, stephen, already has amazon prime. I therefore, cancelled my amazon prime before the 3o-day free trial period. I then saw a charge of $11.94 on my credit card statement. I was hopeing this was a mistake and would be credited on my february 2018 statement. I have not been credited and i should not have been charged for the free 30 - day trial. I cannot locate any number on any amazon websites to call for customer service, therefore, i need your help! Thank you, catherine hubbard

I had purchased coolpad cool 1 mobile in august 2017 during a 10% cashback offer on using sbi with the refund amount to be credited within 3 months (Nov 2017).

When the amount wasn't credited in november, i started following up with amazon customer care over mail. Inspite of repeated mails, providing screenshots of purchase using sbi netbanking, sbi account statements for the months of august 2017 & november 2017 nothing has happened so far.

The customer care has stopped responding to my mails or calls to customer care number (Not sure if they blocked my mobile number) and no longer reply which is pathetic service.

Ecommerce retailers like amazon are playing it as they like as there are no strict rules in this space from government of india, to cut their teeth and behave properly with online customers.

They need to keep the promises to the customers, otherwise will soon be out of business.

I got an a damaged phone from amazon and they are give me replacement but that phone also some issues thats verified from there technical team. On 19th moring they are already done my pic up but in this moment they are not initiated my refund my product already reached a fulfilled center but they are applying delaying policy and hold my money with them

Hello sir/ma'am,
I purchased a "apple iphone 7 32gb" from my amazon in may, 2017. But somehow i lost invoice of my device and also lost my amazon account details. So i can't recover that invoice.
I have some details of product which can help you to find my invoice.

Apple iphone 7 (Black, 32gb)

Cost - 43999 /-
Imei - [protected]
Order id:[protected]
Invoice number - ka-blr[protected]

Billing address :-
Arjun s kumar
Classic 5 choice park
Elamakkara
Cheranallur, kerala - 682026

Sold by:
Cloudtail india private limited
Anjaneya infrastructure project no.38 & 39
Soukya road, kacherakanahalli
Hoskote taluka, bangalore rural district
Bangalore - 560067
Karnataka, india

I hope using above information, you will send me invoice on my email address ([protected]@yahoo.com).
Thank you.

Hello,
I requested for refund after cancelled order no.[protected] to amazon. Amazon representative said that they have refunded amount on 1st feburary 2018. But i didn't get yet in my bank account. I went to bank directlyand they checked my account details but this refund has never been processed. So how can i get my amount. Amazon also mentioned me reference number[protected] of transaction and i asked to my bank for it but there is no such transaction in my account.. This is the first bad experience for too long refund time with amazon. Hope i will get my amount as soon as possible.
Thank you.

I had bought this laptop ₹29489 but i am totally unsatisfied by the amazon. They fraud me they don't provide me full specification of the product and this product not aplicable for me.
And when i contact them and request for refund they accepted the request and after some they refused to help me.
I am totally depressed please any body help me i am a student hardly earned money for laptop and then i bought but got cheated. Please any body help me otherwise i will...

I ordered handbag. Today i received the handbag from amazon seller service. I was shocked to see the handbag. It was not the ordered handbag. The handbag which was received is very cheap looking and it was not the ordered one. It is very different from the ordered one. I am very much disappointed. I wondered why amazon is doing like this. I need reply. I am dr. Lily pushpam working in government service. I didn't expect this from amazon. Kindly look into this and rectify the problem with handbag. Please don't make people to get disappointed. I wondered something has happened in the middle. Kindly do the needful.