Amazon India Complaints & Reviews

Hi team,

I have ordered 2 (Pink & purple) party wear lehanga choli but i received only one (Pink) could you please send the another lehanga too which i have ordered. I paid 746 (Including shipping) for both lehngas... Kindly confirm me to send the another product again... Or shall i'll return the products... If you have any other query kindly revert me...

Order no[protected]

Regards,
Aggy joseph

Sir mene amazon side per 19 feb2018 ko ek steam iron purchased kiya tha jiski kimaat 1595/- hai jo amazon ko 5march tak delivary karna tha jo abhi tak nhi hue isliye mene ye product market se purchased karna pada so plz mene amazon ko jo payment diya +difrence ka amount totel 1595/- mujhe mere acount me dene ka kasty kre my contect number [protected] satish vishwakarma

Hello sir maine redmi ka ph purchase kiya per usme problem thi maine return k liye request ki to unhone kha technician bhejege vo approve krega to return ho jayega aaj visit ho gyi technician ne approve kr diya hanging problem aur battery problem hai maine cc per call kiya to bol rhe hai replacement hogi maine request ki k mujhe dubara ye ph nhi chahiye to vo bol rhe h aisi koi policy nhi hai jbki main unki policy pd chuki hu return ho jata hai sir meri problem nhi samjh rhe mujhe mere paise vapis chahiye plz mujhe mobil nhi chahiye

Hi guys there are few people those who says they will place us in amazon hyderabad and for which they demand 1lakh to 1.5 lakhs and in which few hr's also involved so what i suggest or request you all guys are not to believe in them coz no company has back door... I have few contacts also but i want to disclose the info only to the concern team or higher authority persons only see if you really want to save anyone's live please respond to this...

Hi,
I have ordered iphone 8 from amazon. Product got delivered to my address as on 22nd feb 2018. When i opened the package i got to know box contain is apple iphone 5s. Immediately i contacted amazon customer care. They were taken my request and after a long 15 days they reverted that photographs which i sent to them was clicked from iphone 8. As i was out of town second day one of friend mayuresh send the photogrphs to me via whatsapp and i have forworded that to customer care.
Now they wants the imei number with photograph from which cliked the picture. I have sent that too but they are reverting that its was from iphone 6s gray and not iphone 8.
They are playing with me and i really wanted to take this further and wanted you to give the proper resolution on this.

Dear concern
I am manish awasthi & address in c-120 new ashok nagar delhi 110096,

We have order in amazon & order no.[protected], & we have received product damage & empty box only & complaint to amazon customer care and say i have investigation 3-5 working days but we have totally surprise nonworking day say result and say successfully delivered.

Chorbazari ki bhi had hoti hai amazon ne to customers ko lootane ka aur customers ko fasane ka pura praband kar rakha h.
Amazon me paheli baar order karane per courier boy ne fake information dekar status update kar total.
Second order me empty box diya jiska refund kar diya.

Per is baar to courier boy n pahale card s payment to le liya aur product nahi diya jab courier boy ko bulaya gaya tab usane product diya.
Tabhi samaj gaya ki is baar amazon n customers se rupaya bhi le liya aur product bhi nahi diya.

Esi chorbazri to kahi bhi nahi dekhi gayi jabki courier boy ne jo box diya tha use dekhkar lag raha tha ki es box ko khola gaya ho.

Esi chorbazri to pahali baar dekhi ki customer ko product bhi na diya jay aur customer ka rupaya bhi leliya.

This is roopesh, registered as roopesh bhardwaj on amazon.in and this is my final notice to amazon for grievance before going to district consumer court.

I have sent back this product i.e. JBL Flip 4 Portable Wireless Speaker with Powerful Bass & Mic (Black) with MRP of ₹ 7, 385.00 twice to amazon for replacement first and then return at last, marking the cause as quality inadequate. I handed over the exact same product which i received to amazon pick-up agents on 25/02/2018 and then on 27/02/2018 with ORDER ID #[protected] and[protected] respectively.

On 28/02/2018 i received an email from amazon saying that the item i returned on 27/02/2018 with Pickup Tracking ID:[protected] is "old and different" and asked me to return the correct item back. I wrote amazon back the same day justifying myself that i guarantee i had returned the exact same product which i received and asked them to investigate their transport team.
On 01/03/2018 they ignored all my email content and replied back with same asking me to return the original product but this time they said "both" products arent correct that means the product i returned on 25/02/2018 isn't correct too. Now amazon isn't making my refund of ₹ 7, 385.00. But on 1st march 2018 i got an email from amazon saying my replacement is successfull and they have received the original product back(product i returned first time for replacement). No information for the second replaced product was received and they still think both are incorrect.

I am a honest customer of amazon from a very long time and i won't tolerate this kind of behavior. Without even investigation how can amazon accuse it's customer of fraud. I know i have returned the exact same product both of the times which i received. Surely someone from amazon staff switched the products after picking them up from me. That is my hard earned money and i wont let it go down the drain.

They contacted me after i sent them this above email and said that they will investigate on 1st march 2018, today i.e. 8th march 2018 they said they wont be able to give my refund as it is only my fault and no further help will be provided my amazon anymore regarging this issue.

I REPEAT I HAVE RETURNED THE EXACT SAME PRODUCTS WHICH I GOT FROM AMAZON AS THEY WERE. AND I EXPECT MY REFUND BACK.

I m vedparkash rai.my contact no is [protected] .i booked watch on amazon[protected]. the delivery date is given by amazon[protected]. Today is 8 march.now till I have not received my order.amazon team not contact me . today I have many times call in amazon customer care and tell them problem .but amazon team not taken any action for this .

Dear sir, madam, please refer order number:
[protected] invoice no scja-311 order date 25.12.2017 delivery date 29.12.2017. Product description : mr. Shot instant running water heater, auto reset | b0148dwk2k (Sv-01-rar) hsn:8516
Sold to me by yes we associates have been interacting with mr. Shridharan of this co. Mob no.[protected].
After speaking with rep of above co faulty water heater sent back once to above mentioned co address. Thereafter product replaced but same found again faulty and giving cold water and with the request of co's rep mr. Shridharan, video of the same sent to him.
I have conveyed him that i have lost my faith in product and asked for full refund including 1999 + courier charges 84 (Sent earlier once) = total 2167/-
But co rep says they will not refund 2167 /- i have asked amazon customer support but hey refused to deal with me and asked to deal directly with seller.

Please intervene and give me justice ask seller pay back full refund with courier charges spent both the times.

I was purchase blackberry passport (32gb) to amazon online shopping company in date of 28-02-18. And i have found some problem in blackberry phone (Likes - phone heated, not perform properly look like old phone). So i was send return request in date of 01-03-18. And till now my product not pick up by amazon. So i was very worried.
Detail of consumer
Name - pradeep kumar
Add - 3001, b-block, green residency, behind kusum bihar
Bariatu, ranchi pin code -834009
Mob no - [protected]

I had purchased this item on 13th january 2018. The product has been said to be delivered to me on 18th january 2018 whereas i made an online cash delivery for the same but did not recieve the product. I have been complaining about it since then. No refund has been made neither are they providing me the address of the courier service. Please resolve.

I had placed an order for Acu-Chek Active test strips 50 Nos. pack on the 1st of March 2018 and paid Rs.778/= through credit card. The order has not been effected till date. My registered mobile is [protected] and registered email id is [protected]@hotmail.com. Please let me know the status.
Padmanabhan

My delivery guys who was suppose to deliver the parcel spoke to me rudely in abusive language. My order no. Is[protected] and denied to deliver the parcel on time and asked me to come and collect the package from a different location and when i tried to register a complaint on there customer service the representative was not ready to file it saying this is an internal inquiry we cannot give you the complaint number.. I am a prime member with amazon. Since being a prime member i am facing these issues then a normal customer will go crazy after looking at there ordeal.

I HAVE ORDERED FOR Wonderford Voyager Legend Bluetooth Headset with Mic Talk & Music Anti Radiation Voice Control Compatible With All Smartphones (Assorted Colour) NOB type Mic. But, They have sent a new wrong item of head sets. I have returned that item on[protected] to their representative Mr. Rahman - [protected], but I did not get any refund. I requested to resend my ordered item again. But they cancelled my item and not refunded my money back. Please look into the matter and see that I receive my ordered Wonderford Voyager Legend Bluetooth with NOB type mic only. without any further payment.

I have ordered for wonderford voyager legend bluetooth headset with mic talk & music anti radiation voice control compatible with all smartphones (Assorted colour) nob type mic. But, they have sent a new wrong item of head sets. I requested to resend my ordered item again. But they cancelled my item and not refunded my money back. Please look into the matter and see that i receive my ordered wonderford voyager legend bluetooth with nob type mic only.

Thanking you.

Worst ever service by amazon, i placed the order for iphone 8 plus and i made the payment through my credit card, now here the thing is that they deliver me the soap instead of mobile phone, they have cheated me, i want my money back, please take strict action again this worst amazon. If this thing doesnt get resolve then i have to further step going legal

I ordered horizontal racold 25l geyser but delivery was done for a different geyser. I was asked by amazon to send it back to seller by paying courier charges and seller will reimburse me for the courier charges. Amazon team also confirmed me that if seller does not give, amazon will give me that amount back. Amount is inr 4360. Its been more than a month of this incident and i am always told by amazon team that i will get refund of courier charges in 48 hours. But there has been many 48 hours. I called amazon team again now and after more than an hour of call, they still give different versions. Someone says i will get refund in 48 hours. Someone says i will get refund in 3-5 working days. No body gives any written confirmation. Am i fool to trust amazon?

I purchased Harpa Dark Florals A Line Dress worth rs. 960/- from amazon.in on 4 Feb., 2018. After delivery I returned the product on 10 Feb, 2018. according to their policy they had to return the amount in my amazon pay balance within 2 to 4 working days. But they didn't refund. After having so many calls they said to return the said amount but they didn't refund. Last when I talked to their customer Care Executive he said to return the said amount till 6 march 2018. But I found that my amount didn't Credit in My pay balance.

Date :- 10 Feb, 2018
order number:[protected]

सर
मैने ऐमज़ॉन से एक कैमरा आर्डर किया जिस की प्राइस 4900 रु है।इसके साथ जब मैने आर्डर किया तब 16GB मेमोरी कार्ड फ्री शो किया पर डिलीवर 8 GB ही किया कंप्लेन करने पर इन्होंने प्रोडक्ट रिप्लेस कर के 16GB कार्ड देने की बात कही पर दोबारा इन्होंने 8GB कार्ड ही भेजा। श्री मांन जी वापस शिकायत करने पर ये पैसे लौटने की बात कर रहे है पर मुजे 16GB कार्ड ही चाहिए।
आर्डर ID[protected]
आयुष काबरा
contact [protected]

In past 6 months i have ordered quite a few products from amazon.
First order mop everything was good and going good so far.
Second order hindware heater, here's were problem started, did not receive the installation​ items had to contact many a times to get those missing parts as it was clearly mentioned in the product description and i had also confirmed with amazon and seller before placing the order.
Third order inalsa food processor ordered first time and there was a part missing i requested to just send the missing part as was really in need to use the product but i was told not possible had to return the product and wait for refund which took around 3 weeks, then after consulting and confirming several times with amazon i again ordered same product on a higher price than earlier again received a broken handle of the main jar, this is so inconvenient.
And everytime when i contact amazon they just we cannot do anything as it's a seller product what's happening this is not the right service, should i just keep on ordering and refunding just because my huge amount is stuck in amazon pay???