Amazon India Complaints & Reviews

Dear sir, mam
I order my product on 8-feb and 12-feb is the delivery date on that day i received delivery conformation message but i have order not received any product. I already complaint for this misshappining with me on 12-feb.
Amazon company says that you have been reported multiple times on your account. As item defective etc. Amazon company very well knows that product can not received by me but he refuse to give my money.
This is really fraud by custumer
And that is your a to z guarantee policy (Fake policy)
And i also filled fir but police said he can't help in this matter than who help me.
This is the serious matter for me i don't know how to take this in funny???
Please help to give my money back that i already paid to amazon company.??

I ordered philips beard trimmer of rupees 900 on 13 feb 2018 through cod. I received this order on 16th feb. But instead of philips trimmer they send me cheap quality nova trimmer. I call their customers support team they told me they will give me my refund. But today when i check my amazon account i found that this order is cancelled. So where is my order and where is refund??

I have been charged rupees 6900 for a prime membership from my fathers credit card. This happend in july 2017 i tried reporting it many times. Since having multiple accounts in amazon i am unable to figure out from which account it has been deducted. I can provide you the details of the card can you please check and refund my money since i havent used the membership at all. It would be great favour i[censored] can help me out through this and give my money back.

Hi

All details attached

Am Received msg from www.amzonjobs.online

For delivery Boy Job after they sent for security Deposit Account details Rs.4450 ( but we paid Rs.4500 om 15/02/2018
After they confirmed Cash Recived and your Appointment Letter Visiting card is under process im 2 days
Am sent Bank Receipt to Below I'd
[protected]@amazon jobs.online

they are replied in 1 more Number also
Ph - [protected]

After 2 days on 18/02/2018 at 7.23 they sent Msg again PVC charges Rs. 120

After no response from them

Plz don't do like this Fake Jobs ..

DON'T BELIVE

I have purchased a samsung galaxy note 8 mobile through amazon india on sep 20, 2016. I have pre-ordered the mobile. As a part of pre-order samsung collaborated with hdfc bank and offered rs 4000 inr as cashback if one purchases the mobile from sep 15th 2017 to dec 31st 2017.

I have purchased the mobile on sep 19th 2017 and i am eligible for cashback of inr 4000 and it will be credited within purchase from 120 days. I have recieved 2000 inr cashback and i was shocked to see the partial amount and i have informed amazon multiple times requesting to look into the issue, its been 40 days and i haven't got any resolution to the issue

My name ravinder singh ordered car armrest from amazon on dated 10 nov 2017 and recieved the same without accessory on dated nov 29 and return it back dec 2017 attaching return reciept below. I talk to amazon many times though email but did not get any reply. I want you to please consider my complaint and refund of the product into my account.

Ravinder singh
[protected]

I had ordered online from amazon oppo original earphone which does not work well...in the earphone is the default... I want you to take it back... Plz

Oppo earphone's volume automatically gets high sound and sometimes the headset is not connected, and my phone is of oppo.

So please take back earphone and give me another one.

Order date: 4 feb 2018
Thank you

I bought an Captcha Sports Shuffle Real Aluminium Metal Body MP3 Audio
Music Player With TF Card Slot in amazon but it is not working .I called to amazon so many times about that problem they given captcha service number to me .when ever i called it is not connecting to that number .so, please provide a valid captcha service number .The address of the service is

For Shoppers Gallery:

Authorized Signatory
Order Number:[protected] Invoice Number: SDEE-109660
Order Date: 14.10.2017 Invoice Details: DL-SDEE[protected]
Invoice Date: 14.10.2017

1 Captcha Sports Shuffle Real Aluminium Metal Body MP3 Audio
Music Player With TF Card Slot (Color May Vary) | B0751GMTH6
( FBA_c-Ipod_Orange )

Sold By:
Shoppers Gallery
Plot no 28, Block A, Mohan Co-operative Industrial
Estate
New Delhi, Delhi, 110044

Billing Address:

Kumar Sarath Chandra
Prince hostel, Vellanur
CHENNAI, TAMIL NADU, 600062

PAN No: FOHPS9035B
GST Registration No: 07FOHPS9035B1ZR

Shipping Address:

Kumar Sarath Chandra
Kumar Sarath Chandra
Prince hostel, Vellanur
CHENNAI, TAMIL NADU, 600062
IN

Order Id:[protected]
Product :VITEK VT-3066 RW-I 36-Litre Tower Air Cooler With Remote for Medium Room (White)
Date of Order :[protected]

I have ordered a room cooler from Amazon. The product delivery was showing available on my pin code and my office where product to be delivered is situated in the heart of the city. From 9th to 14th every day I will get message saying its out for delivery from the near by city & evening they will change the status saying cant be delivered due to external factors. So, I complained to Amazon customer care about the same & they assured the delivery by 14th of February. That day evening I got the call from the courier office which is situated in another city 30Km away from our city. They said me that they will deliver the product by tomorrow as the product is big, they don't have vehicle to transport the same. But to my surprise, they changed the order status to 'delivered' on that day itself. After waiting for two more days, I called the courier office from where I got the call, they were telling that they will take further two more days to deliver the product. They were telling that they should have returned the product as it is big. They were talking like doing a favour to me at free of cost.

If Amazon don't have proper channel to deliver the product, why they are showing the product is available at this place?

My money is blocked idle & product is lying in a near by city for past one week. When I can receive the product?

If they can't deliver the product, please refund my money along with monetary compensation for the difficulties caused to me.'

Please ask Amazon to inform their courier partner ' Amazon Transportation Services ' that we are their customers and we are paying for your services. They are not doing a favour to us and its their duty.

Regards
Nithin. C

I have ordered a gift from amazon. It was expected to be delivered on 12th feb. It was a holiday in my office on 12th fad so i could not get the order on that date. As it was a gift order so i could not cancel it. This is a really irresponsible attitude of amazon delivery service. It was told to me that i will get my parcel on 13th but i haven't got it till now.

Order number[protected]
Tracking #:[protected]
Product - prestige potg 9 pc 800-watt oven toaster grill
Sold by: the online home store

Team amazon

Dear sirs,

Refer to the order no[protected] placed for maniram khakhra daadima combo offer on 10.2.18. The product has been supplied today i. E 15.2.18, but on checking it is found that the product supplied does not match the product offered on your site.

1. The offer was for 34 packs in five flavour (4 packs of ginger garlic corriander, 4 pack of fenugreeek, 10 pack of spicy, 8 pack of spicy fenugreek & 8 pack of cumin khakhras) but the supplided product contains (8 pack of chocolate, 6pack of vanila, 1 pack of garlic bread, 5 pack of lemon & spicy, 6 pack of black peeper spicy & 8 pack of spicy fenugreek spicy khakhras). It was really shocking.

2. The weight of each pack mentioned on site was 45gm (Total weight 1.5 kg), whereas the weight of the supplied pack is only 37.59gm with total weight of 1.28kg.

The product is nonreturnable

It is a clear cheating by the seller and was never expected from a trusted brand like amazon.

I am a regular online purchaser from your site and have to think twice before making any purchase.

I request you to look into the matter. This product is not at all accepted.

Kindly arrange return back and a refund the value back into my amazon pay balance at the earliest.

Meeta prakash

Im jay pandya from jamnagar i want to say that i ordered joyo storewell containers big (500, 750, 1000) and we recieved another containers we have returned it and i recieved the message on 19th january that we'll refund the amount of 1300 rs but we havent recieved any amount the amount hasnt been return yet

My order number is:[protected]

The product ibought recently was showing three items when i purchased it but on delivery i recieved only two. The product included salwarkurta but the dupatta was missing. When we got the product it was fully packed but the items were only two. Though at the time of purchase and even in the price card it was fully mentioned that the contents were three.

MY ACCOUNT VIKESH PAMNANI,
vikesh.[protected]@gmail.com
This is regarding my order red tape men`s running shoe (RSC0468) ordered on 31st jan and picked up for return on 3rd feb.
Since then i have not recieved any refund in my pay balance account. The customer care excecutive said that its STILL IN TRANSIT.??
ITs a SHAME for AMAZON co. which has earlier delivered shoes of wrong size and now the product is not able to reach UTTAR PRADESH FROM RAJ in 12DAYS??

AS per your policy which was told that if the refund has not been processed even after 10days of pick up, the amazon will initiate the refund itself.
IMAGES of order and pick up have been attached below.
VERY VERY DISAPPOINTED, EVEN BEING A PRIME CUSTOMER.

Sir maine online two shoes ki thi online mao apne atm card se payment ki that fir mai order cancelled kardi but mughe refund nhi mila hai amazonamazon wale kahre ki wo refund kardie hai but abi tak nhi please ap check kar me mera balance return karde i big request 1098 rupees hai amazon wale refund successful hone ka reference number nhi die hai[protected] please help me

The item was received yesterday in defective condition. Problems are as under :
(1) charging not possible. Not taking charge.
(2) usb not operable.
(3) manual volume adjustment wheel defunct.

The sticker on the item shows
Sco3 who[protected]

Amazon.in order no[protected] dated 11/02/2018.
Amazon invoice no scca-5449.
Invoice details wb-scca[protected] dated 11/02/2018
Supplier : k. D. Electronics.

Sir. I have ordered a "khodal trendz sarees for women latest design for party wear" that is a blue velvet saree from amazon.
Order number:[protected] order date: 10.02.2018
Invoice number: in-2288
Invoice details: gj[protected]
But got the wrong product in parcel. Please sir send the correct product as it is urgent otherwise please refund the money.

Pl look very soon as i gave additional charges for soon delivery but product was not delivered within time frame. Product delivery date was 13feb then i raised the complaint and one of contact center guy promise to me for 14feb delivery but we won't get any single call recevied. Today is 15feb waiting for solutions.

Pfa screen short for your reference.

Very very bad response frm your team. Called your team 4 times now. But you people are failed to serve me on time.
I feel regret to got your premium membership. I also add 55 thousand rupees. But now i have to cancel that stuff due to very very unprofessional behaviour from amazon team. And i also putting question mark on amazon team now for there primeul gautam membership and definately go to the consmer court for your all false promises

Thanks
Parul
[protected]
Order id:[protected]

I ordered on 7/2/2/18 n the order no. Is[protected]. And the delivery date was 13 feb. It's not delivered tried contacting seller as well as customer service but no one has any idea. However i paid the amount in advance. Since no resolution was given after several contact so i am filing a complaint to consumer court also and i need the compansation for that.