Amazon India Complaints & Reviews

My feed back regarding mu order is poor.
You have lost your loyal customer now. I have purchased more than 50k item from amazon. I was assured by your site that amounting 75 cash back will by received from your site if would pay via amazon pay.
But your customer care is saying on 2nd jan it cash back offer was not active.
I am realy harrased now....

Dear team,

I have placed honor 7x black mobile in amazon india, however product is not delivered to me, but amazon's website shows its already delivered directly to the customer. Amazon's customer care not able to track the product location.

Moreover they are trying to convince wait one week more for actual status for the same...

My case: i bought an office chair on amazon and found it to be not ergonomic at all unlike the seller claims. While buying i carefully checked for the return policy and found that the product is covered under amazon a-z guarantee claims. So i bought the chair with confidence thinking that i could return it if it is not going to be comfortable to sit in. The chair has a rather small seat and highly protruding lumbar support that makes me sit...

My order placed amount of ₹1528 and i got refund from amazon only ₹1427. This is cheating with me (Faithful customer) i don't know what was my mistake. All mistakes done by amazon's seller or their courier service. All mistakes belongs to amazon's seller or courier service. I'm not responsible for that mistakes. So, the conclusion is that i want my full amount to be refund. I am requesting for refund my full amount which was deducted...

I have ordered a home theater in amazon on[protected] and excepted delivery date is[protected]. Delivery got delayed and cancelled the order on[protected] eod. Now they are not refunding the amount. Saying silly reasons like vendor not initiating the refund etc... Please help me in this.

Order id :[protected]
Product name : philips mms3160b/94 3.1 channel multimedia speaker system...

I had ordered one gold bracelet. I got the better price in some other site so i returned the product and i have the photocopy of the returned receipt. The seller was joyalukkas. I received a reply from seller saying that i have not returned the product. Then i called amazon customer care. They asked me to file a case in a-z buyer guarantee case. I filed it. They had assured me it will be resolved in max of 2 weeks. Now it's more than 2 weeks...

I have ordered (Order no:[protected] a hand blender that was havells ghfhbaww040 400-watt blendmate with chopper (White) but i received havells power blend 600-watt chopper with blender (White). I decided not to replace the product and that's why i did not initiate the replacement. Now this product is damaged and i am unable to avail warranty on this product as i do not have the valid invoice for same.

I had sent...

Seller - cay enterprise a-404, 4th floor, abhishek complex,, near haripura bus stand, asarwa ahmedabad, gujarat, 380016 in

My name is aman sarda & recently from my uncle amazon account, i order gas stove for my masa ji & when the package is delivered the product is broken & i contact to amazon for return then they say follow this step and your request generated plus courier boy take product tomorrow but courier boy didn't take...

1) I can't install or delete any applications because mobile reboots when install or uninstall any application. It reboots min 10 times to install/uninstall any apps. The same issue for os update.

2) Some times auto rotation not works. Even I checked the mode to portrait and then to auto rotate again it is not working. After rebooting the mobile only it works.

Amazon cheated by giving defective product. I wan't...

I purchased 1 product from amazon 12th oct 17 and today is 4th jan 18, when i received that product it was wrong when i told to the company about my problem then they send me my replacement product on 7th december 17 and replacement product also damaged. Nd no 1 come 4 pick up and they don’t want to listen my problem always change statement an all....

Please back my refund 568 rs/- order placed
24 december 2017
Total
568.00
Ship to
Ajay kumar
Order #[protected]
Order details invoice
Indian designer bollywood collection branded women's embroidered cotton pink semi stitched patiala salwar suit by shree impex
Sold by: shree impx seller return policy.
Your return pick-up is scheduled for: wednesday, jan 3, 2018,...

Amazon india this is the first time i am using a social media platform to complain against any business or agency but my experience with amazon this time has been horrible to say the least.
I lost my phone and urgently placed an order for a new one plus 5t from amazon with an exchange offer for another phone. We carefully selected the delivery date of 3rd jan 2018 to ensure that we ourselves as well as the old phone was available...

Sir/madam,
Please find enclosed copy of forever consumer alert regarding sale of
Forever products on online shopping sites.

In this connection it may be stated that forever does not sell products
Through online websites nor it makes companies as distributors.

Please click the link for consumer alert (Copy enclosed):
http://s3.foreverliving.com/a1J0V00000JIP8VUAX%2F[protected]Consumer+Alert.pdf.....⇄

Placed the above mentioned order, nobody contacted me for the delivery and i got sms stating that you guys were unable to contact me for continuously 3 days. I didn't got any call.. There wasn't any network problem.
Point here is if you have my full address then why don't you deliver the product directly.
I called the customer service, had a word with vinod on the 3rd day, he said that order will be delivered that day. Also...

Hello, myself ranjeet kumar singh from kanpur, uttar pradesh. I had ordered reebok shoes which was returned by me and i asked amazon to refund money. They told me that my refund will come in amazon pay balance or my bank account attached to amazon. Now they raised cheque without asking me which mode will be comfortable for me. Its causing disturbance to my job routine. My order reference number is[protected]....

Hello sir,

Trust you are doing good!

I have purchased the airtel huawei e5573 wifi hotspot - unlocked on jan 16, 2017. The device bears the imei: [protected], s/n: 5ll7s16b02008591 having model number: e5573cs-609. The device is not working properly, we tried with different sim but the device is not recognizing the sims. I had contacted the huawei authorized dealer in bangalore but they told they will not...

Product was not delivered for 10 days inspite of having prime membership and later was told to cancel the order and take the refund. The loss occurred is 10, 000 and compensation being given is 100. Is this the way how amazxon operates in india. Double standards of services in india and services rendered abroad. Request support from the forum in resolving the matter...

Amazon has no info on their product page which says this is nonrefundable. We have no used it and informed that this was falsely delivered to our premises. We already have this.

Now, they are not refunding or returning for this product. I have purchased massager which is refundable. How would i know they have different policies for massager without adequate information.

I want to return this asap with full refund...

I had ordered crocs swiftwater wave men's shoe, i had return through self return option for wrong size but they had send me the same one, now i had asked customer about pick up they didn't provide the details promptly and they didn't respond me well due to time consumption only we are purchasing in online but for self return itself it take much time...

Hi
I have placed and purchased the below orders from amazon seller (Fullon) on 14th sep 2017.
Order id:[protected]
Qty : 5
Order id :[protected]
Qty: 3
Products led items are worked fine for 1 week from the date of purchase but after a week the led lights are not working properly i faced this problem continues so i just want to claim warranty of those 7 items. I contact the amazon...