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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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Amazon India reviews & complaints page 605

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N
Noumin Sagar
from Mumbai, Maharashtra
Feb 21, 2018
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Website: www.amazon.in

I placed an order on 16/02/2018 for an hp 803 ink cartridge for rs 660. The delivery date was between 20/02/2018 - 22/02/2018 but the order has not yet dispatched. When i first contacted amazon i was promised dispatch on the same day, 20/02/2018 but it didn't. The on the secon try 21/02/2018 i was told that the product was out of stock but will be delivered sometime soon. Amazon didn't gave me a fixed delivery but wanted to "assure" me that it will be delivered. I found out that the price was raised to rs.879 after i placed the order by the same seller. The product was available by the same seller at the higher price. Amazon wanted me to place the order at higher price.
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    A
    avinakade
    from Nagpur, Maharashtra
    Feb 21, 2018
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    I have purchased redmi y1 gold 32 gb which is having a very bad performance. I wants to return this product at any price. I am not satisfy with it's performance. The amazon product i purchased did not meet my expectations. The phone has many problems, battery backup is very poor, camera quality is very bad, photo have no option to make video call, when voice call is running mobile data doesn't be active.
    Amazon is taking this issue very irresponsibly. I requests thousand of times to amazon for help but they people are taking this as the jock.
    So please i requesting to please make my product return easily.
    If amezon take my order return i will be very thankful to amazon for this work & will advertise in my network about your helpfulness& will recommend them to do faith on amezon.
    Thanking you
    Amazon India customer support has been notified about the posted complaint.
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      S
      Salome jani
      from Kanyakumari, Tamil Nadu
      Feb 20, 2018
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      Address: 629193
      Website: www.amazon.in

      I have ordered 14 books and paid 3160 rs through net banking. I received 9 books last week with the bill stating 3160 rs purchase has been made. They have cheated us without giving remaining five books. Now i need the books or the amount has to be refunded to my account. Kindly help us to get back the product or the money as soon as possible. Thank you
      +2 photos
      Amazon India customer support has been notified about the posted complaint.
      Feb 20, 2018
      Updated by Salome jani
      Order ID_ 404_4509557_5181900
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        Ghanendrameshram
        from Mundi, Madhya Pradesh
        Feb 20, 2018
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        Address: Rajnandgaon, Chhattisgarh

        I have order 32 & 64gb otg pendrive on 19/01/2018 and recive the order 26 january. But amazone is cheated with me hi gives a 32gb & 32gb memory card and refound process is not showing my amazone account.25 day complete but my refound process is not showing in my account. Amazone is not refound my money. I have complane to amazone for fraud.
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          A
          Arindam Medda
          from Kolkata, West Bengal
          Feb 20, 2018
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          Address: Kolkata, West Bengal, 700016

          I have purchase one mobile from amazon (Honor view 10). Mobile cost is rs 29990.00 which has been supplied by
          Green mobiles having address
          No. 1/b, indo space logistics park, puduvoyal
          Durainallur village ponneri taluk,
          Thiruvalluvar, tamilnadu - 601206 india.
          And received samsung battery bank inside htc phone box. After my complaint amazon done investigation and proved that this saler cheated with me, so amazon give me return & refund. But when i send it through india post (Tracking id.: ew[protected]in, dated 16.02.18). Item didn't delivered it because address was also fraud.
          In this circumstances i didn't get refund my money (Rs. 29990.00) from amazon. And didn't buy anything from amazon because they have cheated with me. After proving the cheating, they didn't refund my money.
          I think, amazon should not do the business with green mobile as the above sales give defective material to the customer very easily. So, far my knowledge, they are giving defective material to every people to every corner of india.
          I think there business should be stopped immediately otherwise this type corruption will increased.
          My name : arindam medda
          Mail id. : [protected]@gmail.com
          Mob. No, : [protected]
          +5 photos
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            K
            kaushalsantosh
            from Bakloh, Punjab
            Feb 20, 2018
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            I booked an sandiskultra dual 32gb usb 3.0 otg on 10th february 2018 and on 11th feb 2018 i got the message in my message box of mobile that "delivered 11-feb-2018. Package was handed directly to the customer. Sighned by apoorv sharma cse 1st year room no.301". This is totally false and nothing was delivered to my son apoorv sharma. The signature as mentioned in the message box be verified.
            Amazon India customer support has been notified about the posted complaint.
            I haven't bought anything from you guys and keep getting charged. I have called my bank and they said to get in touch with you. I haven't gotten anything from you guys and hope that it doesn't happen again
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              M
              Mongla Shrestha
              from Kolkata, West Bengal
              Feb 19, 2018
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              Resolved

              Address: Bangalore, Karnataka, 560055
              Website: www.amazon.in

              I would like to inform, that today I was denied service at an Iball Service Center located at Central Avenue Kokata because the laptop which I bought through Amazon from Dealer named EXIGO IT INC, BANGALORE is not an authorized seller of Iball Company. So they won't provide me free service which I should get as my laptop is under warranty period. To repair the laptop, out of that I have to provide them 9k approx for repair and servicing.
              When I called Amazon, their executive told me that I have to send a service denial email from Iball Comapany mentioning that EXIGO IT INC is not an authorised dealer of iball and thats why I was denied service. From that very moment, I first requested the service center for the service denial letter, but they said they can't do that kindly contact customer care or log into the website www.iball.co.in. So I did that too, the executive on all said that they can't do that, I have to send an email requesting for service denial letter. I did that too, and still no reply from Iball. I want to raise one question how would can Amazon being a reputed Company allows unauthorised sellers in its portal??? Isn't a kind of cheating???
              I am attaching the picture of the invoice provided on purchase by amazon
              +1 photos
              Feb 20, 2018
              Complaint marked as Resolved 
              Amazon wasn't aware of the name change of the company and that's why all this happened
              Amazon India customer support has been notified about the posted complaint.
              The problem has been resolved
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                B
                BishuM
                from Gurgaon, Haryana
                Feb 19, 2018
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                Address: West Tripura, Tripura, 799003

                Sir/mam,
                I have order vox 4 sim tiuch dual camera mobile on 21st jan 2018, delivery on 29th jan 2018, but the touch is not working that's way i return the product on 30th jan 2018. But up to date i never got a single msg or call about refund or return. Your customer care number also not working i entered my phone number but they speak different phone number please solve this problem. Please refund my money as soon as possible. My mobile number is [protected] & [protected]

                Customer name :- dipanjan sarkar
                Traking no. :[protected]
                Return no :[protected]
                Amazon India customer support has been notified about the posted complaint.
                Amazon has closed my account without any reason.

                I had rs 333 Amazon Pay amount in that account.

                Also, i was expecting a refund for the returned order of rs 300.

                They have taken away my Rs 633 and i am not able to create any orders.

                Requested them to unblock my account, but recieved no reply.

                Please help
                I have an unknown charge on my debit card in the amount of $42.60 on feb 9th 2018. would like to know what it is. the charge on the bill statement is to: Amazon MKTPlace PMTS AMZN.com/billwa02709.i don"t recall doing any business with amazon on the date of charge on my card.
                Hello my account has been blocked and not logging in.
                My payment for 2300 rs also declined
                What i do.
                Please help me
                My order is returned but neither money reached me nor my account problems.
                They cheat with me.
                I try to contact with them but they refuse me.
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                  S
                  srivanuj88
                  from Pune, Maharashtra
                  Feb 19, 2018
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                  Website: www.amazon.in

                  I placed an order of samsung galaxy note 8 from amazon.in on 21st september 2017. As per the offer applicable at that time, i should be getting rs. 4000/- cashback. Attached is the screenshot of the offer.
                  But i have still not received my cashback and amazon.in's customer care people just do not respond with a valid clarification.
                  I have been fighting for it from past 3-4 months with no outcome.
                  Please help me file a formal legal complain to get my money back.
                  +1 photos
                  Amazon India customer support has been notified about the posted complaint.
                  I never received this ring. purchases 1/25. can not figure out how to trace it.
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                    R
                    rajesh166612
                    from Hyderabad, Telangana
                    Feb 19, 2018
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                    Address: Hyderabad, Andhra Pradesh
                    Website: Amazon.in

                    Unable to login my amazon.in account.
                    It's saying that login password is incorrect.
                    But it is correct password.
                    They mailed me to fax me some docs.
                    But why should i do so?
                    And i have ordered some items and paid the money.
                    But they didn't came to me and refund also didn't received.
                    What can i do now?
                    Please help me...
                    My user id of amazon.in is [protected]@outlook.com
                    Any information please mail me to [protected]@outlook.com
                    Amazon India customer support has been notified about the posted complaint.
                    We recharge our Jio number vide order no. Order#[protected] Ordered on 13 February 2018 with Rs.448 and payment on such recharge were also deducted. But till date i can't get recharge confirmation. Recharge number is [protected].
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                      S
                      Salome jani
                      from Kanyakumari, Tamil Nadu
                      Feb 18, 2018
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                      Address: Kanyakumari, Tamil Nadu, 629193
                      Website: Www.amazon.in

                      I ordered 4 set of books, each set contains five books. They have sent only 4 set of books. One full set of five books i dint receive yet. I ordered it last month but they have sent a bill stating rs.3260 order of purchase has been made. Amazon cheats us by not sending us the product. I don't know what happened to amazon. Such a big network and being so lethargic!!! And not satisfying customers instead trying to fool the customer???
                      +1 photos
                      Amazon India customer support has been notified about the posted complaint.
                      Feb 18, 2018
                      Updated by Salome jani
                      Order ID_ 404_4509557_5181900
                      I have ordered a phone called InFocus vision 3 for 7 thousand and order got cancelled at yet still I didn't get my money refunded. Please kindly help me for that to get my money back.
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                        D
                        deovi
                        from Ingraj Bazar, West Bengal
                        Feb 18, 2018
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                        We could not deliver whisper ultra clean xl ~&7 other items as we could not contact you on the phone. Re-attempt on next working day. http://amzn.in/8JOJhG

                        I couldn't receive any phone from your delivery person or refused to take the order, rather amazon will promise me to deliver very next day of the order dt 16.02.18 through your prime services.
                        Really it is so ridiculous & horrible.
                        Amazon India customer support has been notified about the posted complaint.
                        Feb 18, 2018
                        Updated by deovi
                        I can't understand how you people cancelled the order and make a note that "Your order for Whisper Ultra Clea.. & 4 items has been returned to the seller. Track: http://amzn.in/55BNx6F "
                        I contact to your delivery person in the phone no [protected] but the boy refused to deliver the order in my address, rather he is saying that" your address is not my area".
                        I am egar to accept the order and contact to customer care, the lady in customer care will promise me to deliver today 18.2.18. But nobody deliver today
                        On the other hand, it may pl be noted that i have placed an order in flipkart & snapdeal, they had not made any problem with delivery.
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                          A
                          Akki meena
                          from New Delhi, Delhi
                          Feb 18, 2018
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                          Address: Jaipur, Rajasthan, 302033
                          Website: www.amazon.in

                          Dear sir, mam
                          I order my product on 8-feb and 12-feb is the delivery date on that day i received delivery conformation message but i have order not received any product. I already complaint for this misshappining with me on 12-feb.
                          Amazon company says that you have been reported multiple times on your account. As item defective etc. Amazon company very well knows that product can not received by me but he refuse to give my money.
                          This is really fraud by custumer
                          And that is your a to z guarantee policy (Fake policy)
                          And i also filled fir but police said he can't help in this matter than who help me.
                          This is the serious matter for me i don't know how to take this in funny???
                          Please help to give my money back that i already paid to amazon company.??
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Subodh Daronde
                            from Delhi, Delhi
                            Feb 18, 2018
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                            I ordered philips beard trimmer of rupees 900 on 13 feb 2018 through cod. I received this order on 16th feb. But instead of philips trimmer they send me cheap quality nova trimmer. I call their customers support team they told me they will give me my refund. But today when i check my amazon account i found that this order is cancelled. So where is my order and where is refund??
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                              S
                              Subhan Sohail
                              from Hyderabad, Telangana
                              Feb 17, 2018
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                              Address: Ranga Reddy, Andhra Pradesh, 500019

                              I have been charged rupees 6900 for a prime membership from my fathers credit card. This happend in july 2017 i tried reporting it many times. Since having multiple accounts in amazon i am unable to figure out from which account it has been deducted. I can provide you the details of the card can you please check and refund my money since i havent used the membership at all. It would be great favour i[censored] can help me out through this and give my money back.
                              Amazon India customer support has been notified about the posted complaint.
                              The Customer Care of Amazon is pathetic. You will have no help from them to track it. Nor do the refund money...They are bloody swindlers...They edit orders and generated multiple orders out of my one order. And called it its system generated...Their system is designed wrongly in a way which favors them to fool ppl easily...
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                                M
                                MamathaDtdc
                                from Tiruvalla, Kerala
                                Feb 23, 2018
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                                Address: New Delhi, Delhi
                                Website: www.amazonjobs.online

                                Hi

                                All details attached

                                Am Received msg from www.amzonjobs.online

                                For delivery Boy Job after they sent for security Deposit Account details Rs.4450 ( but we paid Rs.4500 om 15/02/2018
                                After they confirmed Cash Recived and your Appointment Letter Visiting card is under process im 2 days
                                Am sent Bank Receipt to Below I'd
                                [protected]@amazon jobs.online

                                they are replied in 1 more Number also
                                Ph - [protected]

                                After 2 days on 18/02/2018 at 7.23 they sent Msg again PVC charges Rs. 120

                                After no response from them

                                Plz don't do like this Fake Jobs ..

                                DON'T BELIVE
                                +7 photos
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                                  A
                                  Ashok Allu
                                  from Pune, Maharashtra
                                  Feb 17, 2018
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                                  Address: Nagpur, Maharashtra, 440034
                                  Website: www.amazon.in

                                  I have purchased a samsung galaxy note 8 mobile through amazon india on sep 20, 2016. I have pre-ordered the mobile. As a part of pre-order samsung collaborated with hdfc bank and offered rs 4000 inr as cashback if one purchases the mobile from sep 15th 2017 to dec 31st 2017.

                                  I have purchased the mobile on sep 19th 2017 and i am eligible for cashback of inr 4000 and it will be credited within purchase from 120 days. I have recieved 2000 inr cashback and i was shocked to see the partial amount and i have informed amazon multiple times requesting to look into the issue, its been 40 days and i haven't got any resolution to the issue
                                  Amazon India customer support has been notified about the posted complaint.
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                                    Ravinder Singh42
                                    from Shimla, Himachal Pradesh
                                    Feb 17, 2018
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                                    My name ravinder singh ordered car armrest from amazon on dated 10 nov 2017 and recieved the same without accessory on dated nov 29 and return it back dec 2017 attaching return reciept below. I talk to amazon many times though email but did not get any reply. I want you to please consider my complaint and refund of the product into my account.

                                    Ravinder singh
                                    [protected]
                                    Amazon India customer support has been notified about the posted complaint.
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                                      nitu vishwakarma
                                      from Mumbai, Maharashtra
                                      Feb 16, 2018
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                                      Address: Mumbai City, Maharashtra, 400093

                                      I had ordered online from amazon oppo original earphone which does not work well...in the earphone is the default... I want you to take it back... Plz

                                      Oppo earphone's volume automatically gets high sound and sometimes the headset is not connected, and my phone is of oppo.

                                      So please take back earphone and give me another one.

                                      Order date: 4 feb 2018
                                      Thank you
                                      Amazon India customer support has been notified about the posted complaint.
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                                        S
                                        siva chaitanya prasad
                                        from Chennai, Tamil Nadu
                                        Feb 16, 2018
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                                        I bought an Captcha Sports Shuffle Real Aluminium Metal Body MP3 Audio
                                        Music Player With TF Card Slot in amazon but it is not working .I called to amazon so many times about that problem they given captcha service number to me .when ever i called it is not connecting to that number .so, please provide a valid captcha service number .The address of the service is

                                        For Shoppers Gallery:

                                        Authorized Signatory
                                        Order Number:[protected] Invoice Number: SDEE-109660
                                        Order Date: 14.10.2017 Invoice Details: DL-SDEE[protected]
                                        Invoice Date: 14.10.2017

                                        1 Captcha Sports Shuffle Real Aluminium Metal Body MP3 Audio
                                        Music Player With TF Card Slot (Color May Vary) | B0751GMTH6
                                        ( FBA_c-Ipod_Orange )

                                        Sold By:
                                        Shoppers Gallery
                                        Plot no 28, Block A, Mohan Co-operative Industrial
                                        Estate
                                        New Delhi, Delhi, 110044

                                        Billing Address:

                                        Kumar Sarath Chandra
                                        Prince hostel, Vellanur
                                        CHENNAI, TAMIL NADU, 600062

                                        PAN No: FOHPS9035B
                                        GST Registration No: 07FOHPS9035B1ZR

                                        Shipping Address:

                                        Kumar Sarath Chandra
                                        Kumar Sarath Chandra
                                        Prince hostel, Vellanur
                                        CHENNAI, TAMIL NADU, 600062
                                        IN
                                        Amazon India customer support has been notified about the posted complaint.
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