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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 600

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S
siddhant17
from Pune, Maharashtra
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not refunded my cash

Address:Nashik, Maharashtra, 422013

Respect sir,
I canceled my order on 28 dec 2017. N as amazon said it will take 2-3 business days for refund. But its gonna b almost a month. Refund is not done. Whenevr i call customer care of amozon. They always says that refund ia done on 2 jan 2018 but there is no any transactions. I even visited to bank many times but even they said that there is no transaction or refund from amazon. M just expecting to get my refund soon....
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D
deepak2535
from Delhi, Delhi
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product not delivered but showing delivered

Address:Panipat, Haryana, 132140

I have ordered 1 cherokee boys' shorts[protected]_beige_5 - 6 years) from amazon. Product not delivered but status showing delivered to customer.
I had complaint trice to amazon but neither product delivered nor my money refunded. I am attaching my order detail. This is order of rs 549/- only.
But they are frauding billions of people and earning crores of interest after that they refunding money. I need my product or refund...
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SWATI MALLIGESWARI
from Bengaluru, Karnataka
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delhivery complaint against tracking 5180807296125

Its a gift order made to mysore. Product name ulric de varenne (Voy perfume), it was ordered on 13th january 2018, and i received my sms on 18th january that your package is out for delivery.

But when i track my ordered it says it is undeliverable as customer refused the package, but no call was made to the customer.

Please look into the issue...
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R
Rani anshu
from Dimapur, Assam
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refund ke bad me

Address:Chatra, Jharkhand, 825401

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 10, 000 rupees was successfully processed on 30 november 2016 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer...
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H
Harshkbh41
from Solapur, Maharashtra
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order cancelled with customer involvement.

Website:www.amazon.in

How can u do the partiality with ur customers. You did cancelled my order (Order number[protected] and stating the reason that it was happened by mistake but other customers r receiving the same offer.. Then why did u cancelled my order???.
I want my order back with same applied offer on that. Attached r the proof that other customer has received the same offer without any problem then why should i do the suffer. Is this...
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S
Shekhu831
from Karnal, Haryana
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wrong product delivered to me

Address:Panchkula, Haryana, 134109
Website:Amazon.com

Hello sir 11th jan 2018 ko amazon india ki web site se iphone 8 order kiya with advance payment through credit card. 16th jan 2018 ko delivery boy order diya or chla gya jb amazon box open kiya to smartron k naam se phone nikla box se am shocked. Now today 4th day complete delivery day se daily amazon customer care se baat hoti hai regarding the wrong product but every time excuse dete aa rhe hai k kl pickup ho jayega or apko refund ho jayega...
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M
mandar7124
from Raver, Maharashtra
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product cancelled thought money was paid.

Address:Thane, Maharashtra, 401303
Website:www.amazon.in

I have irdered induction cooker from amazon on 18 jan for inr 70... They cancelled the order from thr side without asking me... Amd now they are saying we will not deliver the prodcut... Hey have given the reason as "pricing error"... As this error is there internal technical error... As a customer we are not aware abou this errors.. And if this error are not handked by them then they should stop doing business india... Other people got there...
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P
Poonam Rohit Garg
from Bengaluru, Karnataka
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order id 408-5590111-2113940

Address:Bangalore, Karnataka, 560076
Website:www.amazon.in

The delivery boy who came to deliver my order no.[protected] did not bring the card swipe machine. Hence, I agreed to pay by cash. But the delivery boy asked for extra cash. Since I refused to any any amount above the invoice amount, he took back the package. The delivery boy was extraordinarily rude too...
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P
Pratik Mahadik
from Mumbai, Maharashtra
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getting message of delivery before the actual delivery

Address:Thane, Maharashtra, 421201

Order id[protected]

I have received the actual delivery of the above mentioned order product at 3:00 pm on 19-jan-18. However i have received the delivery message before the actual delivery that is at 1:00 pm stating that product has been delivered to me and taken signature. Even the same was reflecting at the delivery status in the amazon site delivery status details
Kindly ask the delivery person to follow...
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A
Anchal Akela
from Delhi, Delhi
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refund for cancelled item not received

Hi. I ordered an item from Amazon.in (order no:[protected] from AMRIT TRADERS. The order was later cancelled on 27/12/2017 and the refund was initiated and Amazon.in sent due notification of the same, mentioning that the refund will be made to my bank account in 2-4 business days.

It has been more than 2 weeks and I have still not received the money back.

Please help sort this out.

Regards,...
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G
Goravsharma21
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water purifier missing parts was sent

Address:Hyderabad, Andhra Pradesh
Website:Amazon.in

I have purchased a water purifier from amazon india for my mother living in india as i lived in australia she can’t speak english and can’t contact costumer care
They sent her a water purifier missing parts and i’m sitting here trying to contact every single customer care no and all the branches no one is helping
I just hope that at least they can take that # product back or replace it
Quite...
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P
Pavan Chowdary
from Hyderabad, Telangana
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regarding returns and refund

Address:Hyderabad, Andhra Pradesh, 500038

Order #

[protected]

Ordered this products and not suitable size

I asked to return it
But they refused by saying so many rules

N not issued my refund.

I have been talked with multiple customer support people but no one responded yet.

As a customer i expected resolution but amazon is not ready to do it.

The way amazon deals...
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C
chiran kumar
from Chennai, Tamil Nadu
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order showing delivered on amazon but nothing delivered yet

Address:601203

I had made two prepaid orders on amazon app one each from my phone and my wife’s phone. The order status has been updated as delivered to me personally and signed by me on amazon app whereas nothing was delivered to me yet. Kindly note the combined worth of my orders is more than 8000 rupees. I have been trying to resolve the issue with amazon customer care but to no avail....
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H
Hrushikesh Nayak
from Veraval, Gujarat
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damage item delivery

Address:Ahmedabad, Gujarat

I have received a damaged item from amazon. The item is not eligible for return as per amazon policy. But how they do this, packed/deliver a damage piece to customer and tell this is not eligible for return?

The order id :[protected]
Samsung galaxy a5 2015 hd+flexible & crowd tempered glass screen protector scratch guard by drax®
Total price is rs.239.54 which was paid in advance using credit card.br...
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S
shubham199yadav
from Patna, Bihar
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insolence of amazon courier service

Address:Muzaffarpur, Bihar, 842003

Order no.[protected]
The delivery guy delivering aforementioned order refused to come to delivery address and had insolent behaviour on phone.
Delivery guy straight up rejected to come to the provided adress and was disrespectful to the customer.
Please inquire into matter further as this kind of behaviour from this big online shopping giant is unacceptable....
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S
Saneer Ahmed
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not credited

Website:Www.amazon.in

Dear sir/madam
I purchased lion dates(500g) afrom Amazon on 14 Jan 2018 but the product is too bad, Amazon executives assured they will refund immediately but till now money not refund, please take necessary actions and refund immediately.
Name : Ahamed saneer
Mob : [protected]
Order No:[protected]...
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A
Arivay Tiwari Anshu
from Gangtok, Sikkim
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I am complaining that not getting refund amount

Address:East Champaran, Bihar, 845412

I just placed an order on[protected] for honor 7x 4gb ram 64 gb rom order no. Is #[protected] and cancelled on[protected] after cancellation customer care executive told me now don't receive your item and just refuse that and we will refund you full ammount within 3-5 days. But when item came on 7-1-2018 amx i refused that but today it's 20 days but i didn't get my refund amount and whenever i call on customer care they say that we...
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A
anand9650
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

took my 500 rs & blocked my account

Website:www.amazon.in

Today, i've paid 500rs for amazon gift card on email id ana. Ndpr. Ak. As. H0.4.[protected]@gmail.com

Via debit card no. Ending with 41.

After sometime, i've got a mail that your account has been locked for reverification. My debit card has been charged 500rs. And i didn't receive gift card.

I did nothing wrong, kindly tell them to release my gift card as i'm a regular customer of amazon.

Please...
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Kasif Kashif
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback not received as amazon doing promise nowadays

Address:Etawah, Uttar Pradesh, 206001
Website:www.amazon.in

I placed prepaid orders more than 4 times on amazon india via amazon india app and made payments via amazon pay balance and amazon is promising to make ₹75 cashback on each order but i am still waiting for my amazon pay balance cashback into my amazon pay balance account. Regarding this issue i have made calls to amazon but it's representative unhelpful. Still my cashback isn't credited into my amazon pay balance account....
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Piyash Bhowmick
from Solapur, Maharashtra
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jbl bluetooth speaker

Address:New Delhi, Delhi, 110063

Purchased the speaker for nearly 12000 rupees and then received parcel with the seal broken and product most probably used. Contacted the custmer service asking for a refund and they said they their policy do not allow a refund. They said that they can only ridge which is unacceptable. The first time it was delivered in such condition so there is no guarantee that the second time it won't be in the same condition. Cannot risk 12000 rupees...
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