Amazon India Complaints & Reviews

Respect sir,
I canceled my order on 28 dec 2017. N as amazon said it will take 2-3 business days for refund. But its gonna b almost a month. Refund is not done. Whenevr i call customer care of amozon. They always says that refund ia done on 2 jan 2018 but there is no any transactions. I even visited to bank many times but even they said that there is no transaction or refund from amazon. M just expecting to get my refund soon.

I have ordered 1 cherokee boys' shorts[protected]_beige_5 - 6 years) from amazon. Product not delivered but status showing delivered to customer.
I had complaint trice to amazon but neither product delivered nor my money refunded. I am attaching my order detail. This is order of rs 549/- only.
But they are frauding billions of people and earning crores of interest after that they refunding money. I need my product or refund with interest.

Order placed: 9 january 2018
Amazon.in order number:[protected]

Its a gift order made to mysore. Product name ulric de varenne (Voy perfume), it was ordered on 13th january 2018, and i received my sms on 18th january that your package is out for delivery.

But when i track my ordered it says it is undeliverable as customer refused the package, but no call was made to the customer.

Please look into the issue

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 10, 000 rupees was successfully processed on 30 november 2016 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

My refund referance number [protected]
My account no is [protected]

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Anas p
Amazon.in contact no. [protected]

How can u do the partiality with ur customers. You did cancelled my order (Order number[protected] and stating the reason that it was happened by mistake but other customers r receiving the same offer.. Then why did u cancelled my order???.
I want my order back with same applied offer on that. Attached r the proof that other customer has received the same offer without any problem then why should i do the suffer. Is this ur policy to cheat the ppls or a good business tactic by launching the fraud deals nd offers and cancelled them later.

Regards
Harsh kumar
[protected]
[protected]@gmail.com

Hello sir 11th jan 2018 ko amazon india ki web site se iphone 8 order kiya with advance payment through credit card. 16th jan 2018 ko delivery boy order diya or chla gya jb amazon box open kiya to smartron k naam se phone nikla box se am shocked. Now today 4th day complete delivery day se daily amazon customer care se baat hoti hai regarding the wrong product but every time excuse dete aa rhe hai k kl pickup ho jayega or apko refund ho jayega but ab tk na pickup ho raha hai na koi refund i am so tried. Jb aisi situation ho to btao kya kiya ja skta hain kaha or complaint kare jakar pr jaldi jaldi se solutions mil skta hai.

I have irdered induction cooker from amazon on 18 jan for inr 70... They cancelled the order from thr side without asking me... Amd now they are saying we will not deliver the prodcut... Hey have given the reason as "pricing error"... As this error is there internal technical error... As a customer we are not aware abou this errors.. And if this error are not handked by them then they should stop doing business india... Other people got there product only i didnt get it.

The delivery boy who came to deliver my order no.[protected] did not bring the card swipe machine. Hence, I agreed to pay by cash. But the delivery boy asked for extra cash. Since I refused to any any amount above the invoice amount, he took back the package. The delivery boy was extraordinarily rude too

Order id[protected]

I have received the actual delivery of the above mentioned order product at 3:00 pm on 19-jan-18. However i have received the delivery message before the actual delivery that is at 1:00 pm stating that product has been delivered to me and taken signature. Even the same was reflecting at the delivery status in the amazon site delivery status details
Kindly ask the delivery person to follow the correct procedure.
As it creates a misunderstanding.

Hi. I ordered an item from Amazon.in (order no:[protected] from AMRIT TRADERS. The order was later cancelled on 27/12/2017 and the refund was initiated and Amazon.in sent due notification of the same, mentioning that the refund will be made to my bank account in 2-4 business days.

It has been more than 2 weeks and I have still not received the money back.

Please help sort this out.

Regards,

Anchal Akela

I have purchased a water purifier from amazon india for my mother living in india as i lived in australia she can’t speak english and can’t contact costumer care
They sent her a water purifier missing parts and i’m sitting here trying to contact every single customer care no and all the branches no one is helping
I just hope that at least they can take that # product back or replace it
Quite frustrated right now
Order no[protected]

Order #

[protected]

Ordered this products and not suitable size

I asked to return it
But they refused by saying so many rules

N not issued my refund.

I have been talked with multiple customer support people but no one responded yet.

As a customer i expected resolution but amazon is not ready to do it.

The way amazon deals with customer is not in the correct way.

Need help

I had made two prepaid orders on amazon app one each from my phone and my wife’s phone. The order status has been updated as delivered to me personally and signed by me on amazon app whereas nothing was delivered to me yet. Kindly note the combined worth of my orders is more than 8000 rupees. I have been trying to resolve the issue with amazon customer care but to no avail.

I have received a damaged item from amazon. The item is not eligible for return as per amazon policy. But how they do this, packed/deliver a damage piece to customer and tell this is not eligible for return?

The order id :[protected]
Samsung galaxy a5 2015 hd+flexible & crowd tempered glass screen protector scratch guard by drax®
Total price is rs.239.54 which was paid in advance using credit card.

I want to return it but no one from amazon is responding.

Order no.[protected]
The delivery guy delivering aforementioned order refused to come to delivery address and had insolent behaviour on phone.
Delivery guy straight up rejected to come to the provided adress and was disrespectful to the customer.
Please inquire into matter further as this kind of behaviour from this big online shopping giant is unacceptable.

Dear sir/madam
I purchased lion dates(500g) afrom Amazon on 14 Jan 2018 but the product is too bad, Amazon executives assured they will refund immediately but till now money not refund, please take necessary actions and refund immediately.
Name : Ahamed saneer
Mob : [protected]
Order No:[protected]

I just placed an order on[protected] for honor 7x 4gb ram 64 gb rom order no. Is #[protected] and cancelled on[protected] after cancellation customer care executive told me now don't receive your item and just refuse that and we will refund you full ammount within 3-5 days. But when item came on 7-1-2018 amx i refused that but today it's 20 days but i didn't get my refund amount and whenever i call on customer care they say that we will refund with in 3-5 days. Plz refund my amount

Today, i've paid 500rs for amazon gift card on email id ana. Ndpr. Ak. As. H0.4.[protected]@gmail.com

Via debit card no. Ending with 41.

After sometime, i've got a mail that your account has been locked for reverification. My debit card has been charged 500rs. And i didn't receive gift card.

I did nothing wrong, kindly tell them to release my gift card as i'm a regular customer of amazon.

Please unblock my account & unhold my order. So that i can continue.

I placed prepaid orders more than 4 times on amazon india via amazon india app and made payments via amazon pay balance and amazon is promising to make ₹75 cashback on each order but i am still waiting for my amazon pay balance cashback into my amazon pay balance account. Regarding this issue i have made calls to amazon but it's representative unhelpful. Still my cashback isn't credited into my amazon pay balance account.

Purchased the speaker for nearly 12000 rupees and then received parcel with the seal broken and product most probably used. Contacted the custmer service asking for a refund and they said they their policy do not allow a refund. They said that they can only ridge which is unacceptable. The first time it was delivered in such condition so there is no guarantee that the second time it won't be in the same condition. Cannot risk 12000 rupees