Amazon India Complaints & Reviews

Hello Team,
I ordered an Apple iPhone SE (Silver, 32GB)
Sold by: Appario Retail Private Ltd
Shipped: Jan 29, 2018
Received on Jan30th 2018
The phone doesn't perform like a new phone and intermittently hangs.
When I contacted Amazon, they asked me to get in touch with Apple store. Apple store would not assist me as I brought this from Third party amazon store. They tried to assist me to troubleshoot over the phone and concluded to get in touch with Amazon as the piece seems to be faulty.
When I contacted Saurav and Kanu, Amazon Customer care executives. They denied to even assist or understand the issue with the phone. When I asked them their Full name, I was told they are not bound to share it due to Amazon policy and they won't assist me.
I am now stuck with this phone and they want me to get a letter for denial of service from Apple.
I just want to return this phone as I fall under the eligibility to return this piece by 9th Feb but Amazon is bluntly not ready to provide any service.

PLEASE HELP!

Sir i have buy one wedding ghagra and choli from amazon of rs.704 including shipping charges. And they confirm me by mail and sms also that your product should be delivered on
27.01.2018 but till date my order not get me even mpney get deducted from my bank account. I have call and email them no of time but they giving me poor response to me. Day after tomorrow there is a marrage ceremony in my home and this is a choice of her. She will getting very nervous if this product not get to me. So please help me

सर मेरा नाम भूपेंदर सिंह वर्मा है
मेरा ओडर मिला नहीं है
मेरे फोन पर मैसेज भी आया हुआ है
ओडर बोये आया नहीं है आवर ओडर बोये
का मेज़ भी आया हुआ है पर बो आया नहीं है
मैंने फोन किया पर उशने का है आप का ओडर
कोई ओर लाएगा पर कई नहीं आया ना ही मेज़ आया
किर्पया मेरी मदद करे
ओडर बोये का का नंबर है
[protected] मेरा ओडर नंबर[protected]
मेरा फ़ोन नंबर [protected]

I am a prime member of Amazon. I have ordered three products. It was prepaid order. But when it reached my place, it was showing that it is undeliverable. When I contacted their customer representative they told me it was happened due to the mistake was done by courier partner and I'll be delivered by evening, I wait for two 2day but not deliver, now products are going to return without my permission, and customer care says, I need to order it again. The whole point is I am not getting the product at the same deal price. If I am ordering it again then I have to buy it at a higher price.
I want from Amazon to replace the same item at the same price.

I have booked a saree called,
J b fashion women's bhagalpuri blue and brown saree with blouse piece in amazon, its price comes around 499 rs. Along with shipping charge 50 rs. (449+50=499).

But only 404 rs is refunded to my amazon pay balance.

I want total amount to be credited to my account.
May i know why only 404 rs is refunded to me when it is mentioned by amazon that full amount will be refunded!

Order no:[protected]
Defective material: 3 door wardrobe (Forzza kent 3-door wardrobe (Wenge))

The product delivered on 9th jan 2018 and within 2 days after getting confirmation from amazon service person initiated the replacement of the product. Amazon customer care gave false commitment several times and still going on and no one came for the pickup or initiated the refund.

I brougt a caprese bag from amazon n returned it.. Neither they refunded the money nor they r giving back the product. I called customer care and they blocked my number. Its been almost 20 days and they r least bother to refund or return the product. They r so bad that they blocked my number. I asked them atleast to return the same damaged bag they t not doing that also. Please help me in this issue

Recenty i bought 2 products from amazon for which i have made payment already. For both the products i got a message stating my product got delivered. I am still in a shock. Amazon given the number of one of their so called amazon agent (Musaib shaikh) who's mobile is switched off. I have contacted amazon customer care so many times and they just replied as usual 'its because of technical glitch. You will get the product very soon. Sorry for the inconvenience.'
This is very pathetic. Now i am planning to lodge a police complaint against amazon.

Delivery boy of amazon from jayanagar branch bangalore making lewd comments on mobile after delivery of product from his mob no [protected]-necessary disciplinary action to be taken urgently by amazon
Shame on amazon
Need confirmation of action by tomorrow
Father of customer
[protected]

Dear Sir, Ref. Order ID:[protected] Dt 23/01/18. It is to inform you that the my new Espoir Analogue men's watch ESP12457 set received today 29/01/18 but sorry to say the product is defective it's looking an old watch and colour defective, so many scratches in this product . Please look into the matter as urgent basis and replace this product & send a new watch with silver colour as per my order. I already claimed for return this watch through Amazon (enclosed screen shot for your reference) . Regards, Tarun Debnath Mob: [protected]. Amazon Custome

Was trying to return my order because of its old product give me and damage product .but i am unable to provide the pick up address because there is no pick up from that pin code.so i tried for the self shipping process, but there is no space for providing the drop in address.i am fed up with this site ..Please resolve...

During great indian festival time jan 21 iam ordered one mobile phone and one case from amazon the same day i just canceled the back case. So i will contact the amazone live chat about refund he told me 12 to 24 hrs i will be credited and that foolish guy cancel my phone order also with out my permission and the refund still i dont get. I will contact them they told me just wait for jan 31 whats service they are provide with out my permission they are canceled my order and take my money from me its some kind off money looting they take 31000 rs from me and they are not giving any thing. So please help me to move against them in legally. And they are not sure when i get the refund always saying foolish excuses.

I ordered a diesel watch but I received a damage and proper different watch.
And when Amazon pickup boy visit my place for pickup he deny pickup and said you can do whatever you want I am not going to pickup this.
And he update that customer not willing to return the product but if I am not going to return so why I arrange a pickup for.
I want a strong action on that boy who is not retail customer in manner.

I had ordered a moto g5 phone from amazon during a sale on jan 24, 2017. This was the last day of the sale. The order was accepted and my amazon page showed that the delivery would be made on jan 30, 2017. However, my credit card was not debited. On jan 25, at 9.19 pm, i received an email from amazon that my order had been cancelled because i had already bought this item earlier during the sale and i was not allowed to order more than one. This, in fact, is a lie. My wife, and not i, had bought this item a couple of days earlier during the sale, from her account. How can they treat my and wife as one individual? Moreover, they informed me of this after confirming the order and delivery date, after the sale was over, and after the flipkart sale was also over. Otherwise, i would have bought the item from flipkart. This is a clear case of malpractice and cheating. My order no is[protected].

Product doesn't have moto logo screen guard paper and having scratched on screen. Charger also not properly tied. Someone has used it before reach me. This is 3rd time am getting issue with product in span of 1 month. Amazon customer team also not supporting us to get it returned and there is no path for return direct.

Order number:[protected]
Tracking id:[protected]

1) cadbury monster gems was not in the pantry box which was deliveredby cloudtail india pvt ltd, anjaneya infrastructure project no 38 and 39,
Soukya road
Kacherakanahalli, hoskote,
Bangalore
However it is there in the invoice.

Invoice no-blr[protected]
Invoice details-ka-blr[protected]
Invoice date[protected]

2) the item delivered were in torn packets and were spilt out:-
-ashirvad 5kg atta
-dosa rice
-oreo
3)

Dear sir/ mam,

Poor service from amazon in delivering me a product of lesser mrp at high price charged in invoice

I ordered a product 120g lotus herbal face wash and received 80g instead but charging me for 120g pack


Even after requesting for return they have not taken given me any resolution

Rgds. Soumik dey
Order no. [protected]-6391565
Registered mobile no. [protected]

Dear sir,
We have recently procured smartphone model no. Redmi4 through amazon and paid through card.
We were informed that we are eligible for 10% cashback against our purchase since payment made through card.
Details of our purchase is as under:
Order date

24-jan-2018

Order #[protected]

Order total

8, 499.00 (1 item)
Please arrange to send the eligible cashback amount at the earliest.
Thanking you,
Yours sincerely,
Cs raghunandan

I have ordered a bluetooth speaker with an order id:[protected]. It was prepaid order. But when it reached to my place, it was showing that it is undeliverable. When i contacted their customer representative they told me it was happened due to the mistake done by courier partner and i have to order it again. The whole point is that where is my mistake in not getting the product at same deal price. If i am ordering it again then i have to buy it at higher price.
I want from amazon to replace the same item at same price.

I have ordered a Moto G5 mobile through my friend's account as I have used his credit card and Amazon account for ordering and payment. Phone delivery was accepted by my wife. delivery man was in hurry and ran away quickly after getting the consignment signed. She was shocked after opening the box as it was carrying only charging adopter and battery. Mobile Phone and USB cable were missing ( dated 27th Jan 2018). Neither we found Amazon invoice inside.
invoice BLR5 - 155642 DATED 24.01.2018
Pls help to resolve this asap.

Regards
Sachin
[protected]