Amazon India Complaints & Reviews

Good morning, in november, 2017, i ordered
Amazon prime. I signed up for the free 30-day period. After ordering a few items for christmas, i found out my husband, stephen, already has amazon prime. I therefore, cancelled my amazon prime before the 3o-day free trial period. I then saw a charge of $11.94 on my credit card statement. I was hopeing this was a mistake and would be credited on my february 2018 statement. I have not been credited and i should not have been charged for the free 30 - day trial. I cannot locate any number on any amazon websites to call for customer service, therefore, i need your help! Thank you, catherine hubbard

I had purchased coolpad cool 1 mobile in august 2017 during a 10% cashback offer on using sbi with the refund amount to be credited within 3 months (Nov 2017).

When the amount wasn't credited in november, i started following up with amazon customer care over mail. Inspite of repeated mails, providing screenshots of purchase using sbi netbanking, sbi account statements for the months of august 2017 & november 2017 nothing has happened so far.

The customer care has stopped responding to my mails or calls to customer care number (Not sure if they blocked my mobile number) and no longer reply which is pathetic service.

Ecommerce retailers like amazon are playing it as they like as there are no strict rules in this space from government of india, to cut their teeth and behave properly with online customers.

They need to keep the promises to the customers, otherwise will soon be out of business.

I got an a damaged phone from amazon and they are give me replacement but that phone also some issues thats verified from there technical team. On 19th moring they are already done my pic up but in this moment they are not initiated my refund my product already reached a fulfilled center but they are applying delaying policy and hold my money with them

Hello sir/ma'am,
I purchased a "apple iphone 7 32gb" from my amazon in may, 2017. But somehow i lost invoice of my device and also lost my amazon account details. So i can't recover that invoice.
I have some details of product which can help you to find my invoice.

Apple iphone 7 (Black, 32gb)

Cost - 43999 /-
Imei - [protected]
Order id:[protected]
Invoice number - ka-blr[protected]

Billing address :-
Arjun s kumar
Classic 5 choice park
Elamakkara
Cheranallur, kerala - 682026

Sold by:
Cloudtail india private limited
Anjaneya infrastructure project no.38 & 39
Soukya road, kacherakanahalli
Hoskote taluka, bangalore rural district
Bangalore - 560067
Karnataka, india

I hope using above information, you will send me invoice on my email address ([protected]@yahoo.com).
Thank you.

Hello,
I requested for refund after cancelled order no.[protected] to amazon. Amazon representative said that they have refunded amount on 1st feburary 2018. But i didn't get yet in my bank account. I went to bank directlyand they checked my account details but this refund has never been processed. So how can i get my amount. Amazon also mentioned me reference number[protected] of transaction and i asked to my bank for it but there is no such transaction in my account.. This is the first bad experience for too long refund time with amazon. Hope i will get my amount as soon as possible.
Thank you.

I had bought this laptop ₹29489 but i am totally unsatisfied by the amazon. They fraud me they don't provide me full specification of the product and this product not aplicable for me.
And when i contact them and request for refund they accepted the request and after some they refused to help me.
I am totally depressed please any body help me i am a student hardly earned money for laptop and then i bought but got cheated. Please any body help me otherwise i will...

I ordered handbag. Today i received the handbag from amazon seller service. I was shocked to see the handbag. It was not the ordered handbag. The handbag which was received is very cheap looking and it was not the ordered one. It is very different from the ordered one. I am very much disappointed. I wondered why amazon is doing like this. I need reply. I am dr. Lily pushpam working in government service. I didn't expect this from amazon. Kindly look into this and rectify the problem with handbag. Please don't make people to get disappointed. I wondered something has happened in the middle. Kindly do the needful.

I have purchasenirlon aluminium cookware set, 7-pieces, blue (Fgd_1234578) it was order 11 feb and delivered on 15 feb. One item was missing and as i have send gift for marriage of my brother daughter. Packing was very bad and damage but product was good and acceptable.
I request for replacement on 15 feb but still no action and they remove my request for replacement. I have request again today 22 feb

I purchase one pair asian shoes to amazon. But shoes is not comfortable, so i return original asian shoes to amazon agent. Amazon agent picked up successfully asian shoes 15 feb. 2018. Amazon company sent sms message - picked up successfully original asian shoes pairs. But amazon no refund amount deposit in my amazon account within 5 days. We chat to customer care agent, he send message we received the incorrect item, when we receive your...

Helo sir,
I returned 3 products in amazon which i bought in dec 2017. But these items are not picked up by the courier service. Its 3 months passed still i dont assure by amzon 4 getting its solution. I contacted so many times to the customer care but there is no result. Now my call is not connnected with the customer care.

Kindly help to solve the problem early.

Its sad to see that after complaining about the product no one from amazon has bothered to contact and resolve the complain.

Order no:[protected]
Order date: 13 jan 2018
Product: tagg symphony x 150 in ear headphones

I had processed the return pickup request for this product but the pickup guy without checking the item picked up the wrong product as i was not available at that time so my sister unknowingly handed over the sony headset to him. I launched a complaint about the same and the customer service person ensured the product will be returned but i haven't received that product yet. Today i again called to check about the status, now another customer service person is telling me that we won't be able to return the product back.

Its shocking to see that:

1. How can amazon accept wrong product?

2. How come reverse pickup person/seller has not checked product?

I request you to look into the matter and help me out to get my product back or refund for my product.

Dear sir,
My name is Pardeep kumar email id is [protected]@GMAIL.COM which is registered with Amazon. My Amazon account is hold from 10_15 days. Reason is that i placed a order on Amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is hold . I try to contact customer care but they tell they can't help me only investigate team unhold my account.i told these things to customer care but they are not helping me. Please resolve my problem and refund my amount.registered my number [protected]. please.

Hi Team,

Its very frustrating and sad that women who come down for seeking jobs in amazon are treated so badly.

Today my cousin went down for her last round with Amazon for the position of Data Analyst.

The manager who was interviewing her was asking questions like do you drink n smoke and would you dance for me.

Well this is something which is not at all accepted. I am going to file an FIR against that manager.

I hope we get that name of that ###. I will make sure he is arrested and i will definitely go and address this on social media pages if something is not done ASAP.

Such behavior in workplaces is totally not accepted.

I want you people to acknowledge this email within two days or else i will raise a complaint against Amazon.

Thanks & Regards
Vivek

I am a Regular cum Faithful Customer of Amazon (www.amazon.in) I always place Orders on Amazon above Rs. 1300 and place prepaid via Amazon Pay Balance. But Amazon always avoiding me to give Cashback and make Silly excuses continuously. On 14 February 2018 I placed an Order[protected] worth Rupees 1538 approximate and prepaid via Amazon Pay Balance My Orders was delivered yesterday but now Amazon's Representatives are refusing to give Cashback and making Silly excuses continuously Sixth time. Amazon is avoiding me to give Cashback and it's Representatives are making Silly excuses continuously to avoid this issue. This issue is not first time even this is Sixth time that Amazon is avoiding me by making fool to its Regular cum Faithful Customer. I am requesting your helping website to help me and resolve this issue as soon as possible. Amazon is really going on fraud way and its Customers Representatives are always unhelpful. Now I need My Cashback. Please help me.

Dear amazon,
What actually happened when subscribe amazon prime service for 'fast delivery for your product' it is the one of the most trust-able online place in india.

I subscribe prime membership before 4 moth ago, i orders some regular stuff for daily used, every time of the delivery product delay in delivery when call customer support they said we are sorry sir for delay thanks for your feedback. We will delivery next time on estimated time.

In second last 'one of the most conversation with amazon customer support around '1' hours, 'this is ridicules for every indian customer who are purchasing / using amazon service'.

In the 21th century one man who is facing a lots daily problem in his life,

Why customer understand amazon prime delay issue,

I ordered my product (Prime customer eligible) date of[protected] for prime member's estimate delivery date :[protected]This is unbelievable 5-6 dusiness day for delivery for prime customer)

Wait i agreed but date of[protected] i received a massage from amazon : 'your order is out of delivery' but not deliver.

I still wait next again received a massage from amazon : 'your order is out for delivery'

I called amazon prime help support :- they said sir your delivery date extended its 19-21th feb.2018 for your product delivery.

Now today[protected] order#[protected] is returning to the seller after 8-9 day.

Amazon prime help support said :- place new order 'i am just smiling... After waiting a long time and a lot of conversation with 'amazon prime help support ' enf of result all of waste of time.

Now i am thinking why i'm subscribe amazon prime 999 service's.

Till date my complaint not resolved, and customer help support not write my complaint, they said 'we are only for support not for complaint writing here. We dont have any option here for complaint.

The benefits of prime member's screen shot

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Email replay from amazon prime help support:-

Inline images 5

Amazon notifications last notification 'on the way back'
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Amazon 'out of delivery massage (Same product) two times but item not delivered'.

Inline images 5

I placed an order on 16/02/2018 for an hp 803 ink cartridge for rs 660. The delivery date was between 20/02/2018 - 22/02/2018 but the order has not yet dispatched. When i first contacted amazon i was promised dispatch on the same day, 20/02/2018 but it didn't. The on the secon try 21/02/2018 i was told that the product was out of stock but will be delivered sometime soon. Amazon didn't gave me a fixed delivery but wanted to "assure" me that it will be delivered. I found out that the price was raised to rs.879 after i placed the order by the same seller. The product was available by the same seller at the higher price. Amazon wanted me to place the order at higher price.

I have purchased redmi y1 gold 32 gb which is having a very bad performance. I wants to return this product at any price. I am not satisfy with it's performance. The amazon product i purchased did not meet my expectations. The phone has many problems, battery backup is very poor, camera quality is very bad, photo have no option to make video call, when voice call is running mobile data doesn't be active.
Amazon is taking this issue very irresponsibly. I requests thousand of times to amazon for help but they people are taking this as the jock.
So please i requesting to please make my product return easily.
If amezon take my order return i will be very thankful to amazon for this work & will advertise in my network about your helpfulness& will recommend them to do faith on amezon.
Thanking you

I have ordered 14 books and paid 3160 rs through net banking. I received 9 books last week with the bill stating 3160 rs purchase has been made. They have cheated us without giving remaining five books. Now i need the books or the amount has to be refunded to my account. Kindly help us to get back the product or the money as soon as possible. Thank you

I have order 32 & 64gb otg pendrive on 19/01/2018 and recive the order 26 january. But amazone is cheated with me hi gives a 32gb & 32gb memory card and refound process is not showing my amazone account.25 day complete but my refound process is not showing in my account. Amazone is not refound my money. I have complane to amazone for fraud.

I have purchase one mobile from amazon (Honor view 10). Mobile cost is rs 29990.00 which has been supplied by
Green mobiles having address
No. 1/b, indo space logistics park, puduvoyal
Durainallur village ponneri taluk,
Thiruvalluvar, tamilnadu - 601206 india.
And received samsung battery bank inside htc phone box. After my complaint amazon done investigation and proved that this saler cheated with me, so amazon give me return & refund. But when i send it through india post (Tracking id.: ew[protected]in, dated 16.02.18). Item didn't delivered it because address was also fraud.
In this circumstances i didn't get refund my money (Rs. 29990.00) from amazon. And didn't buy anything from amazon because they have cheated with me. After proving the cheating, they didn't refund my money.
I think, amazon should not do the business with green mobile as the above sales give defective material to the customer very easily. So, far my knowledge, they are giving defective material to every people to every corner of india.
I think there business should be stopped immediately otherwise this type corruption will increased.
My name : arindam medda
Mail id. : [protected]@gmail.com
Mob. No, : [protected]