Amazon India Complaints & Reviews

Even after 3 or 4 month i did not get my refund.
This type of service is not expected from your firm.
As directed by you i had couriered the packet myself but still i am still waiting for my amount. I am sorry to say that if no positive reaction is done from your side i will be compelled to go to consumer court.
Order no[protected]

Well i saw a product named seagate backup plus slim 2tb portable external hard drive & mobile device backup (Black) for the price 3000 indian rupees.in addition to this amazon stated that if we payed using amazon pay balance it will provide us cashback of rs.50. So i ordered the product using amazon pay balance. The order no.[protected] was accepted and confirmed. But after 6-7 hours they cancelled my order and refunded my money to amazon pay. They tricked us just to add money to amazon pay and after the product was cancelled the prices of the similar products were elevated. So i want that amazon provide me the same product in the same price as it offered me before.

30.39 was taken out of my checking account under the title "loc: amzn.com/billwa. I did not authorize this and i want the money back now!
How would you like for me to turn you over to the attorney general?
Crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook, crook crook, crook, crook, crook, crook. Crook, crook.

This is to inform you that i have received a defected product (Colorbar full cover makeup stick, fresh ivory, spf30, 9g) which i have ordered on 21st february 2018. The stick is smudged and damaged from inside. I have been a regular customer of amazon, did not expect this kind of service from you. Being a reputed shopping site, you have highly disappointed me.

Makeup is essential for every girl. We save money to buy, and this is disappointing when we get damaged product in return.

Kindly either return this item or send a new fresh one asap. There is a reason why we trust this site and buy only from you.

Regards,
Disha kharkwal
[protected] (Registered number)

I am amazon customer before it started it office in india. V stay in posh locality in mumbai having pin code 40005, previously all my deliveries use to come on cod n honoured by me suddenly now i find when i try to place order on offers which allows cod it refuses n suggest me make online payment. U will be surprise to note that my last order worth rs6455/ odd was refused n my brother booked it for me on cod payable by me at 400005.
Abrar ahmed s penwalla
12/b, shangrilla, opp colaba post office
Mumbai 400005
Cell [protected] / land-line[protected]

Respected sir,
The details of my account given here under,
Email id - [protected]@rediffmail.com
Phone number - [protected]

Name - anup kumar jana,
Address - qr no - cf / 136, barauni refinery township (Iocl), begusarai,
Pin -851117, bihar.

Problem : - i gorgot my amazon account password. My rediffmail id is not in use now. So i requested several times to amazon customer care service to send otp to my registered mobile number which is given in my profile.
Since 17.02.2018, i have contacted them but the problem is still unsolved.
So i request you to solve my problem and help me to open my account with my mobile number as given in my profile.
I hope my problem will be solved very soon under your supervision.
With regards,
Anup kumar jana
Contact numbers [protected]

Dear sir greeting!!

I am writing to you at last because i have lost the hope and trust in amazon.

I had ordered a vertical garden worth rs. 6800/- which i received it around on 24th january but returned at once and it was picked up just the next day. I opted for the refund to be in the amazon pay balance.. But since that day til date, i haven't received it. Though i have made end no. Of calls and everytime i get assurance that i wil receive it within 24hrs to 48hrs and also received the msg that's 12 days back that my cheque has been processed and i wil get it in 3 days.. Few days back too they again messaged they wil send the cheque and had given the last date of 20th february 2018. Still no refund been processed.

For your reference i am mentioning the details under which i had made the order :

Name - ajay kumar
Contact - [protected]

I am also attaching the screen shot of the order. Kindly find it.

Please help as soon as possible.

Thank you.

Good morning, in november, 2017, i ordered
Amazon prime. I signed up for the free 30-day period. After ordering a few items for christmas, i found out my husband, stephen, already has amazon prime. I therefore, cancelled my amazon prime before the 3o-day free trial period. I then saw a charge of $11.94 on my credit card statement. I was hopeing this was a mistake and would be credited on my february 2018 statement. I have not been credited and i should not have been charged for the free 30 - day trial. I cannot locate any number on any amazon websites to call for customer service, therefore, i need your help! Thank you, catherine hubbard

I had purchased coolpad cool 1 mobile in august 2017 during a 10% cashback offer on using sbi with the refund amount to be credited within 3 months (Nov 2017).

When the amount wasn't credited in november, i started following up with amazon customer care over mail. Inspite of repeated mails, providing screenshots of purchase using sbi netbanking, sbi account statements for the months of august 2017 & november 2017 nothing has happened so far.

The customer care has stopped responding to my mails or calls to customer care number (Not sure if they blocked my mobile number) and no longer reply which is pathetic service.

Ecommerce retailers like amazon are playing it as they like as there are no strict rules in this space from government of india, to cut their teeth and behave properly with online customers.

They need to keep the promises to the customers, otherwise will soon be out of business.

I got an a damaged phone from amazon and they are give me replacement but that phone also some issues thats verified from there technical team. On 19th moring they are already done my pic up but in this moment they are not initiated my refund my product already reached a fulfilled center but they are applying delaying policy and hold my money with them

Hello sir/ma'am,
I purchased a "apple iphone 7 32gb" from my amazon in may, 2017. But somehow i lost invoice of my device and also lost my amazon account details. So i can't recover that invoice.
I have some details of product which can help you to find my invoice.

Apple iphone 7 (Black, 32gb)

Cost - 43999 /-
Imei - [protected]
Order id:[protected]
Invoice number - ka-blr[protected]

Billing address :-
Arjun s kumar
Classic 5 choice park
Elamakkara
Cheranallur, kerala - 682026

Sold by:
Cloudtail india private limited
Anjaneya infrastructure project no.38 & 39
Soukya road, kacherakanahalli
Hoskote taluka, bangalore rural district
Bangalore - 560067
Karnataka, india

I hope using above information, you will send me invoice on my email address ([protected]@yahoo.com).
Thank you.

Hello,
I requested for refund after cancelled order no.[protected] to amazon. Amazon representative said that they have refunded amount on 1st feburary 2018. But i didn't get yet in my bank account. I went to bank directlyand they checked my account details but this refund has never been processed. So how can i get my amount. Amazon also mentioned me reference number[protected] of transaction and i asked to my bank for it but there is no such transaction in my account.. This is the first bad experience for too long refund time with amazon. Hope i will get my amount as soon as possible.
Thank you.

I had bought this laptop ₹29489 but i am totally unsatisfied by the amazon. They fraud me they don't provide me full specification of the product and this product not aplicable for me.
And when i contact them and request for refund they accepted the request and after some they refused to help me.
I am totally depressed please any body help me i am a student hardly earned money for laptop and then i bought but got cheated. Please any body help me otherwise i will...

I ordered handbag. Today i received the handbag from amazon seller service. I was shocked to see the handbag. It was not the ordered handbag. The handbag which was received is very cheap looking and it was not the ordered one. It is very different from the ordered one. I am very much disappointed. I wondered why amazon is doing like this. I need reply. I am dr. Lily pushpam working in government service. I didn't expect this from amazon. Kindly look into this and rectify the problem with handbag. Please don't make people to get disappointed. I wondered something has happened in the middle. Kindly do the needful.

I have purchasenirlon aluminium cookware set, 7-pieces, blue (Fgd_1234578) it was order 11 feb and delivered on 15 feb. One item was missing and as i have send gift for marriage of my brother daughter. Packing was very bad and damage but product was good and acceptable.
I request for replacement on 15 feb but still no action and they remove my request for replacement. I have request again today 22 feb

I purchase one pair asian shoes to amazon. But shoes is not comfortable, so i return original asian shoes to amazon agent. Amazon agent picked up successfully asian shoes 15 feb. 2018. Amazon company sent sms message - picked up successfully original asian shoes pairs. But amazon no refund amount deposit in my amazon account within 5 days. We chat to customer care agent, he send message we received the incorrect item, when we receive your...

Helo sir,
I returned 3 products in amazon which i bought in dec 2017. But these items are not picked up by the courier service. Its 3 months passed still i dont assure by amzon 4 getting its solution. I contacted so many times to the customer care but there is no result. Now my call is not connnected with the customer care.

Kindly help to solve the problem early.

Its sad to see that after complaining about the product no one from amazon has bothered to contact and resolve the complain.

Order no:[protected]
Order date: 13 jan 2018
Product: tagg symphony x 150 in ear headphones

I had processed the return pickup request for this product but the pickup guy without checking the item picked up the wrong product as i was not available at that time so my sister unknowingly handed over the sony headset to him. I launched a complaint about the same and the customer service person ensured the product will be returned but i haven't received that product yet. Today i again called to check about the status, now another customer service person is telling me that we won't be able to return the product back.

Its shocking to see that:

1. How can amazon accept wrong product?

2. How come reverse pickup person/seller has not checked product?

I request you to look into the matter and help me out to get my product back or refund for my product.

Dear sir,
My name is Pardeep kumar email id is [protected]@GMAIL.COM which is registered with Amazon. My Amazon account is hold from 10_15 days. Reason is that i placed a order on Amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is hold . I try to contact customer care but they tell they can't help me only investigate team unhold my account.i told these things to customer care but they are not helping me. Please resolve my problem and refund my amount.registered my number [protected]. please.

Hi Team,

Its very frustrating and sad that women who come down for seeking jobs in amazon are treated so badly.

Today my cousin went down for her last round with Amazon for the position of Data Analyst.

The manager who was interviewing her was asking questions like do you drink n smoke and would you dance for me.

Well this is something which is not at all accepted. I am going to file an FIR against that manager.

I hope we get that name of that ###. I will make sure he is arrested and i will definitely go and address this on social media pages if something is not done ASAP.

Such behavior in workplaces is totally not accepted.

I want you people to acknowledge this email within two days or else i will raise a complaint against Amazon.

Thanks & Regards
Vivek