Amazon India Complaints & Reviews

I purchased gordania bumber series men's slim fit zipper desgn jacket (Large) ₹2909 from amazon on 25/01/20118 and done full payment by debit card but order was returned on 30/01/2018 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no.
The authorization code (Refund reference number) for the transaction is 723824.
But customer service is saying they can file nothing like charge dispute file and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do... So plz solve my problem...

Dear sir, Â
I have not recived my refund of rupees -2909 been processed on[protected]. From amazon.Â
Amazon has provided me with refund refrence number for the transaction which is 723824.
Please take emideat action on this.
A/c-[protected].
Name-mahendra chaurasiya.Â
Thanku.

Dear sir,
I have not recived my refund of rupees -3499 been processed on[protected]. From amazon.
Amazon has provided me with refund refrence number for the transaction which is 153711.
Please take emideat action on this.
A/c-[protected].
Name-mahendra chaurasiya.
Thanku.
Attachment with amazon masaage —
Hello,

Your refund of rs.3499 has been processed successfully on 1/20/2018. The amount should reflect in your account by 1/25/2018.

The authorization code (Refund reference number) for the transaction is 153711.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing amazon.
Hello,

Your refund of rs.3499 has been processed successfully on 1/20/2018. The amount should reflect in your account by 1/25/2018.

The authorization code (Refund reference number) for the transaction is 153711.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing amazon.

Dear sir i have ordered from amazon.in for cash on delivery option which was available to my pincode but when i try to place the order it shows that my account has been not eligible for cash on delivery option because i have cancel the order so please resolve it as soon as possible sir please fix the issue and make it eligible for cash on delivery my pincode 560032

Hi amazon,
I am writing this for the product
Satechi type-c usb 3.0 3 in 1 combo hub for macbook 12-inch (With usb - c charging port) space gray i have purchased this on 5 march 2017 and the order id order #[protected] cost of the product is 6599 inr.
When this product is delivered the box is empty, i made so many complaints regarding this but you guys have not responded as per the expectation.
You guys have made me to do this.

I hereby request you to kindly take appropriate action against this.

Thanks
Sunny s
+91-[protected]

I have ordered 2 books for March exam on 27th at Bihar location.
[protected]
Ecom express was the courier company, they gave estimate delivery date as 10 days.
On 5th day it reached my nearest location I asked customer care it is now near my hub and status shows arrived at wrong address, he told I will send a mail, again after 3 days I called they told it will be delivered I am sending them mail, again today I called they says sir ecom express will have to deliver, we are really sorry but you have to wait.
No ordering paying money upfront and 30 min of customer care call, after this nothing I have, there services are going like Snapdeal, Flipkart is best, please avoid Amazon for any area other than capital cities, there should be a policy where they will have to give fine for this

Totally inauthentic product... Fake seller selling chinese items... Hello fake seller... Do you owe disney; do you??? Or did you purchase a license and pay thousands of dollars in royalties so disney would give you a contract to manufacture or use disney characters??? These characters are the copyright trademark of disney. Cheat sellers like you have no right to copy them. It is an offence. Shame on u art box seller and amazon

 I am nikhil kadam. I have purcheased mobile on amazon 3 april 2017 but after 12 days i have problem on my mobile i will inserted sim on my mobile then atomatically reboot my mobile.On 21/04/2017 I have submitted my mobile yureka plus (yu5510a) on s.k.technology ambernath(east) for reparing . they give Mi jobsheet and talk after 7days we will repair your mobile .but after 1 month they do not give Mi my Mobile .and talk wait 5 days. After 1 week they give mi mobile. Then i check my mobile there is another problem in my mobile battery is not working so i give battery for replacement they talk after 7 days college your battery but after 1 month they give my battery. Then i use this battery for few months return i face same problem in my mobile. Please give mi replacement mobile or replacement battery. Otherwise i will complaint on customer complaint board. Amazon gives very cheap quality service.
Plz give mi replacement for my product otherwise I will complaint on customer complaint board.
Imei no -[protected]

         [protected]

Nikhil kadam

[protected]

Hi,
I want to raise complaint about the two of the customer care support executives and two of the retail support executives for their irrelevant security questions asked and answered in a very rude way and unable to help the amazon customer s about the issue.
They asked multiple billing address details for security reasons.

Contacted below number.
[protected]

Please listen to the call recordings at 11:18am and 11:22 am today.
Need to take immediate action on four of them.
1) support guy
2) support lady uma
3) retail support lady
4) retail support lady.
Regards
Nithta

I have done several complaints. One month has been passed still no resolution of my complaints.

This is too much mental harassment from amazon

Amazon lost courage to give me a call

Amazon does not believe in customer satisfaction.

Still not received the product. Already crossed expected delivery date.

Courier boy misbehaved with me over phone
He said some harsh words and abused me
Mentally harassed by amazon courier service.
Need a compensation of 5000 as amazon pay.

Highly dissatisfied by amazon service.

Done several complains on amazon customer care but no back call received from them
Amazon is not concerned over its customer.

I cannot buy this order again as this orders price increased to double.

Amazon has wasted so much of time.

I dont want to deal with amazon anymore.

Please give me compensation of 5000 as amazon balance.

I have not received any call from amazon they are wrongly mention they tried calling me.

My order id is[protected]. I got honor 6x gold 32gb on 19 oct 2017. I did not get cashback for this. Actually i have to get cashback before jan 2018. So i request you to please consider this. My mail id is [protected]@gmail.com. Hope for positive response. I have attached one attachment for further details. For any further information contact navya. [protected]@gmail.com

Amazon order courier
Amazon transportation services
This is on line shopping site shoes ordered on 1 feb 2018 with extra delivery charge promises to delivery on 3 feb 2018 but not yet deliver onsite shoes dispatched status showing and my phone is not reachabl was the reason but the case is not true my phone is in network help line number which is24×7 not giving any response [protected] and[protected]

Tracking #
[protected]
This order placed with extra charges to deliver on 3 feb2018 order not given no one revert back in this issue
This leads my daughter birthday without gift

I have ordered one mobile on 23th jan 18 that order was canceled due to some technical issues,
Again i have placed the ordered on same
Redmi 4 (Black, 64gb) unfortunately by mistake i have again wrong order placed, now when i have registered the same request to amazon they are clearly denied to refund the product.

Request to please take necessary action against authorities.

Order placed
23 january 2018

Order #[protected]

Sir
I order earphone set on 21 january but it is not delivered to my address and when track my order it shows that it had been shipped and its on the way but the delivery time does not come. My shipping address was mayank rai, gl bajaj institute of technology and management. Pin code :201306. The courier is gms
Worldwide. Tracking#42248951
Please solve my above problem as soon as possible. I will thankful for this

Dear sir/madam,

This is in reference to above mentioned order this is to express my grievance about the worst experience faced on 1st order made with amazon.

1. Received faulty phone
2. Fake promises made by amazon
- please refer the reguress follow up status
3. No technician visited
4. Replacement promised by 3rd feb 2018 but actual date mentioned in tracking is 4th feb 2018
5. I could not go anywhere out and had to wait for new delivery whole day on 3rd feb but no response.
6. No delivery person details received till now
7. Should i cancel all my engagements and wait for delivery today as well?
8. Very poor management at amazon, other small e-shopping sites seems much more professional and reliable
9. I had to suffer alot because of this faulty phone (Battery drainage and very slow charging issue).

It's heartful to express the situations faced and loses made because of non working phone battery.

I regret to made a wrong decision by ordering with amazon and would never recommend anyone to go for it.

Regards,
Reshma & sachin dua
[protected]

Order date 02-feb-2018
Order[protected]
Shipment details
One-day delivery at rs. 100. Free with prime
Delivery estimate:
Saturday 3 february 2018 by 8:00pm

45kg digital kitchen weighing scale / luggage hanging weight scale... 195.00
Qty: 1
Sold by: cloudtail india private limited
Track shipment
Payment information
Payment method
Amazon pay balance

Very bad and rude behave by delivery agent he is saying that he will not deliver my order at given address and call me for coming at his place for giving my order. He is saying that i can call to any amazon representative but he will not deliver the order on my address.
I really dissapoint by this behave. It was very urgent order for me tonight i have to caught my flight and for weight my stuff i have ordered this scale machine.
And after to many humble request to delivery agent he is not ready to deliver the product and doing misbehave saying he is not coming now unless i talk to any amozon senior.
His contact no from which he call me is[protected].

I have ordered moto g5s plus phone from amazon.in and got it delivered on cod.
But inside the package there was another smart watch of intex brand. Now talking to the customer care i have returned that to their fulfilment center via blue dart courier. And when it is delivered they are saying that they haven't received the phone. It's more than 2 weeks when returned item is delivered to them but they are still not refunding the money and making me disappointed several times. Now this is a matter of 15 k rs.
My big question is that when i haven't received what i ordered how can they.!
I have returned what they have sent and now started such scene.

Please help me of getting my money back.
Amazon.in order #[protected]

The above order for imee50 watt heavy duty metal waterproof led flood light was placed on 16th january, 2018 and you confirmed 24th january as the delivery date. On 28th january, i received a mail saying that my order has been delayed and will be delivered between 1st - 7th february, 2018.
To my utter surprise and without assigning any reason, a subsequent mail conveyed that my order had been cancelled and refund of rs 1999/- has been initiated. How can an order be cancelled, unilaterally. This in my opinion amounts to breach of contract and loss of a product which you had agreed to sell me on a specific price paid in advance through my debit card.
Before i take this matter to appropriate and concerned forum, i give you an opportunity to complete the said order at the earliest.in the event, my money has been refunded by you, please send the flood light on (Cod) for which i shall pay the price agreed upon video the above said order on 16th january, 2018.
Thank you. Manoj chadha

I am parched product on amazon shopping service this product i am also paid advance money parched the date is '19th january 2018'mdt-81 multi purpose digital line tester'
Amazon service product cannot delivered on in time i have complaint many times no response will be given for me
I am waiting 15days product cannot be delivered for me no response on amazon service cannot be provide costumer satisfaction

There is no mention about delivery charge while i am ordering the product, but at the time of delivery they charged rs.90 for delivery charge and also mentioned in invoice also. Its like cheating the customer without giving proper information while ordering. Try to solve my problem and make me favor to continue as a customer of amazon. Try to pay back the extra charges..

Hello sir, this is rekha adak. I have ordered mobile but by mistake wrong product i ordered. When i got it i came to know it's wrong one. I told delivery to take it again but he refused and said u call customer service and then return it. So i accepted product. Now i m getting any options to return and order another mobile. I m sending emails to customer care. Hoping to get my problem resolved. Help me in this case. I m tired off calling and sending email. My account i'd is [protected] email i'd [protected]@gmail.com