Amazon India Complaints & Reviews

Hi,
I want to raise complaint about the two of the customer care support executives and two of the retail support executives for their irrelevant security questions asked and answered in a very rude way and unable to help the amazon customer s about the issue.
They asked multiple billing address details for security reasons.

Contacted below number.
[protected]

Please listen to the call recordings at 11:18am and 11:22 am today.
Need to take immediate action on four of them.
1) support guy
2) support lady uma
3) retail support lady
4) retail support lady.
Regards
Nithta

I have done several complaints. One month has been passed still no resolution of my complaints.

This is too much mental harassment from amazon

Amazon lost courage to give me a call

Amazon does not believe in customer satisfaction.

Still not received the product. Already crossed expected delivery date.

Courier boy misbehaved with me over phone
He said some harsh words and abused me
Mentally harassed by amazon courier service.
Need a compensation of 5000 as amazon pay.

Highly dissatisfied by amazon service.

Done several complains on amazon customer care but no back call received from them
Amazon is not concerned over its customer.

I cannot buy this order again as this orders price increased to double.

Amazon has wasted so much of time.

I dont want to deal with amazon anymore.

Please give me compensation of 5000 as amazon balance.

I have not received any call from amazon they are wrongly mention they tried calling me.

My order id is[protected]. I got honor 6x gold 32gb on 19 oct 2017. I did not get cashback for this. Actually i have to get cashback before jan 2018. So i request you to please consider this. My mail id is [protected]@gmail.com. Hope for positive response. I have attached one attachment for further details. For any further information contact navya. [protected]@gmail.com

Amazon order courier
Amazon transportation services
This is on line shopping site shoes ordered on 1 feb 2018 with extra delivery charge promises to delivery on 3 feb 2018 but not yet deliver onsite shoes dispatched status showing and my phone is not reachabl was the reason but the case is not true my phone is in network help line number which is24×7 not giving any response [protected] and[protected]

Tracking #
[protected]
This order placed with extra charges to deliver on 3 feb2018 order not given no one revert back in this issue
This leads my daughter birthday without gift

I have ordered one mobile on 23th jan 18 that order was canceled due to some technical issues,
Again i have placed the ordered on same
Redmi 4 (Black, 64gb) unfortunately by mistake i have again wrong order placed, now when i have registered the same request to amazon they are clearly denied to refund the product.

Request to please take necessary action against authorities.

Order placed
23 january 2018

Order #[protected]

Sir
I order earphone set on 21 january but it is not delivered to my address and when track my order it shows that it had been shipped and its on the way but the delivery time does not come. My shipping address was mayank rai, gl bajaj institute of technology and management. Pin code :201306. The courier is gms
Worldwide. Tracking#42248951
Please solve my above problem as soon as possible. I will thankful for this

Dear sir/madam,

This is in reference to above mentioned order this is to express my grievance about the worst experience faced on 1st order made with amazon.

1. Received faulty phone
2. Fake promises made by amazon
- please refer the reguress follow up status
3. No technician visited
4. Replacement promised by 3rd feb 2018 but actual date mentioned in tracking is 4th feb 2018
5. I could not go anywhere out and had to wait for new delivery whole day on 3rd feb but no response.
6. No delivery person details received till now
7. Should i cancel all my engagements and wait for delivery today as well?
8. Very poor management at amazon, other small e-shopping sites seems much more professional and reliable
9. I had to suffer alot because of this faulty phone (Battery drainage and very slow charging issue).

It's heartful to express the situations faced and loses made because of non working phone battery.

I regret to made a wrong decision by ordering with amazon and would never recommend anyone to go for it.

Regards,
Reshma & sachin dua
[protected]

Order date 02-feb-2018
Order[protected]
Shipment details
One-day delivery at rs. 100. Free with prime
Delivery estimate:
Saturday 3 february 2018 by 8:00pm

45kg digital kitchen weighing scale / luggage hanging weight scale... 195.00
Qty: 1
Sold by: cloudtail india private limited
Track shipment
Payment information
Payment method
Amazon pay balance

Very bad and rude behave by delivery agent he is saying that he will not deliver my order at given address and call me for coming at his place for giving my order. He is saying that i can call to any amazon representative but he will not deliver the order on my address.
I really dissapoint by this behave. It was very urgent order for me tonight i have to caught my flight and for weight my stuff i have ordered this scale machine.
And after to many humble request to delivery agent he is not ready to deliver the product and doing misbehave saying he is not coming now unless i talk to any amozon senior.
His contact no from which he call me is[protected].

I have ordered moto g5s plus phone from amazon.in and got it delivered on cod.
But inside the package there was another smart watch of intex brand. Now talking to the customer care i have returned that to their fulfilment center via blue dart courier. And when it is delivered they are saying that they haven't received the phone. It's more than 2 weeks when returned item is delivered to them but they are still not refunding the money and making me disappointed several times. Now this is a matter of 15 k rs.
My big question is that when i haven't received what i ordered how can they.!
I have returned what they have sent and now started such scene.

Please help me of getting my money back.
Amazon.in order #[protected]

The above order for imee50 watt heavy duty metal waterproof led flood light was placed on 16th january, 2018 and you confirmed 24th january as the delivery date. On 28th january, i received a mail saying that my order has been delayed and will be delivered between 1st - 7th february, 2018.
To my utter surprise and without assigning any reason, a subsequent mail conveyed that my order had been cancelled and refund of rs 1999/- has been initiated. How can an order be cancelled, unilaterally. This in my opinion amounts to breach of contract and loss of a product which you had agreed to sell me on a specific price paid in advance through my debit card.
Before i take this matter to appropriate and concerned forum, i give you an opportunity to complete the said order at the earliest.in the event, my money has been refunded by you, please send the flood light on (Cod) for which i shall pay the price agreed upon video the above said order on 16th january, 2018.
Thank you. Manoj chadha

I am parched product on amazon shopping service this product i am also paid advance money parched the date is '19th january 2018'mdt-81 multi purpose digital line tester'
Amazon service product cannot delivered on in time i have complaint many times no response will be given for me
I am waiting 15days product cannot be delivered for me no response on amazon service cannot be provide costumer satisfaction

There is no mention about delivery charge while i am ordering the product, but at the time of delivery they charged rs.90 for delivery charge and also mentioned in invoice also. Its like cheating the customer without giving proper information while ordering. Try to solve my problem and make me favor to continue as a customer of amazon. Try to pay back the extra charges..

Hello sir, this is rekha adak. I have ordered mobile but by mistake wrong product i ordered. When i got it i came to know it's wrong one. I told delivery to take it again but he refused and said u call customer service and then return it. So i accepted product. Now i m getting any options to return and order another mobile. I m sending emails to customer care. Hoping to get my problem resolved. Help me in this case. I m tired off calling and sending email. My account i'd is [protected] email i'd [protected]@gmail.com

Dear Sir. my name is raja naidu old bustand rajampet cell [protected]

I have booked a cellphone worth Rs33000/- Model no oneplus 5t from Rajampeta DTDC plus to the following address by shipper V44148642 on 4/1/2018

Rocket Kommerce LLP
No.1/B, Indo Space Logistic Park,
Puduvoyal,
Durainallur Village,
Ponneri Taluk,
Thiruvallur,
Tamilnadu-601206

But to my surprise, the shipment got delivered on 6/1/2018 they received Dummy mobile and stone.plese help plese refund
order #[protected] oneplus 5t phone

Dear sir, my self bipin mishra i have purchased one watch from amazon india model name is white day and dial men, s watch 2028. Worth rs.469. I got deliver this product on16 jan.2018. When i open a box i got empty parcel so, i compliant same day so, amazon customer associated issued a refund. And tell me i got refund with in 3 bussiness day but again 20 jan when i not get refund in my bank account again i compliant to regarding this then excutive again issue a refund on 20 jan. Again i wait then also i didn, t get refund. Then i customer service associated insiated refund refund on28 jan.2018. But now i get email from amazon that i by refund denied. Please help me. I have attached all screen shot. Amazon miss guide the customer.

, i had purchased lenovo phone during amazon great indian sale which was delivered to me on 29th jan 2018 with loads of happiness and excitement i wanted to use the phone but to bad fortune this phone restarts automatically initially i thought it could be low battery so i charged the phone completely and started but still the problem persists phone restarts post the call if kept it idle too.
After understanding the problem i raised complaint with amazon i received call on 30th jan and they confirmed technician will visit and confirm the issue i was quite surprised how can someone learn the problem in 5 minutes however agreed for it. Technician visited the location he is worst of all i work in itpl campus i had taken approval for him to come inside the campus but he denied he asked me to go out agreed to that as well

On road he made me to stand he took my phone he switched and says he will do some setting and will work fine i was clear in explaining it is nothing to do with setting it is something to do with hardware of software he was not listening he writes reports saying phone was switched on phone when he took the phone and issue found when i took time to and conclude the problem he closed in 5 minutes

Hi team

I returned the rangriti women's straight kurta. Which was returned on 10th july 2017. Till now i have not received the refund. When i inquired on customer care they told they have already refunded the money. I asked them to share the transaction id and the bank account details to which they made the refund. But that is not shared till now.

On the amazon order screen it is shown that refund is in progress. Pfb the details shown on orders screen of amazon site:-

Ordered on jul 3,[protected]-9695542)
Rangriti women's straight modal kurta (Rmmpol art2636_blue_36)
Sold by: cloudtail india private limited
Shipped: jul 5, 2017

Quantity: 1
Return received. Processing your refund.
Return received on: jul 10, 2017

Hi dear,

My complain is against amazon india.

I ordered oneplus 5t (8gb ram, 128 gb memory) and received iphone 6s plus. I logged request for return and i was assured that i will get the right phone this time. Both time delivery team came with wrong phone. I can understand that it could be a mistake for first time but wrong phone was delivered second time too. It is simply harassment. Amazon is just fooling people. Their seller is fooling customers [rocket kommerce llp].

Even after delivering wrong phone, the status against my order says:
"delivered wednesday
Package was handed directly to the customer.
The delivery receipt was signed by"

I challenge this as nothing has been signed.

After contacting customer services, they acknowledged that it is a mistake and same they confirmed from courier team too. However, they are not willing to correct their mistake and harassing by delaying this refund process.

I want my money to be refunded and for all other accessories i bought for the phone; including cancellation and refund of prime membership fee.

Regards,
Rajnikant

This is a general concern about various sellers on amazon that sell desktop pc cabinets.

Most of the sellers are not providing full specifications about the pc cabinet as a product or are just copy pasting it from some other site and hence the information is incomplete.

I find that following information is fundamentally missing and as a results users have o frequently interact with the sellers to try to get this information. Not all queries get replied.

1. Front panel audio – is it ac97 or hd or both wiring supported. This is very important because if your board only supports hd and you get ac97 in cabinet front the two won’t work together
2. Does the cabinet include smps (If not state it explicitly)
3. Does the cabinet contain speaker (That attaches itself to motherboard speaker header)

This is a feedback to amazon to instruct their sellers to keep the information and specifications up to date on the product page.
Thanks for your consideration.
Kind regards.

Dear team,

I live in caribbean and for my old parents i have ordered folding ladder from amazon.in. For last 2 months i am purchasing (4 times) and every time after 7 days they are saying that they will not able to deliver.

In each occasion i have contacted their representative and every occasion they are they apologizing and advising me to order new one and they will take it seriously. They are keep telling lie to the customer and harassing them in the name of customer service.

Name - amit debnnath
Contact - [protected]@gmail.com
Amazon order id -
1.[protected]Order date - 28th jan'18)
2.[protected]Order date - 22nd jan'18)
3.[protected]Order date - 13th jan'18)
4.[protected]Order date - 7th jan'18)
5.[protected]Order date - 2nd jan'18)