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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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S
swapn107
from Mumbai, Maharashtra
Jan 17, 2018
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Address: Nagpur, Maharashtra, 440027

I had ordered ticwatch 2 smart watch, 2 quantities and paid the full amount as requested on amazon application but the order was cancelled by seller after 6-7 hours of placing the order.
I had inquired about cancelling the order to amazon then they replied me that the product was out of stock after the placement of order but the same product is available on site from same seller by higher price. after that amazon is not taking responsibility about the issue and saying to contact the seller.
I have contacted the seller by mail but there is no reply from seller as well as amazon.
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    V
    VENKATESH SOLETY
    from Hyderabad, Telangana
    Jan 17, 2018
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    Address: Hyderabad, Andhra Pradesh, 500086

    Dear team,
    I have placed on order on 29 december 2017 on amazon.in for the product of grandse billing and inventory management software (Dvd) at a price of 2, 999/-. It was came to me on delivered 02-jan-2018. Return window was open till 13-jan-2018. But unfortunately i was not in town so i couldn't check by that time.
    When i checked the cd in 2-3 different systems or pc. I was surprised to see there is nothing inside the cds. Supplier email id ([protected]@grandsell.in) is not working it is bouncing back and his contact number ([protected]) is ringing continuously but no response from that side.
    My entire money is wasted now.
    Amazon India customer support has been notified about the posted complaint.
    I have purchased Redmi4 in October 2017 with offer of 10% cash back if payment done through sbi card. But till date I have not received the same. I have got sms from amazon that you are eligible for cash back. Order details is attached in add photo

    grandsell billing software cd has no software in it. cheated by sending empty cd. - Comment #2976963 - Image #0
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      P
      from Mumbai, Maharashtra
      Jan 17, 2018
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      Address: 560026
      Website: www.ctdi.com

      We had placed an order for dell inspiron 5567 core i3-6006u 6th gen/4gb/1tb/15.6"fhd/w10 (Silver) | b077n9qdy5 (5567i3new) through amazon portal on 15-dec-2017, but till date we have not received the product or refund for the same.

      As per amazon commitment the order was supposed to be delivered on 18th dec 2017, if the product is delivered on 18th dec 2017, please let amazon team share the delivery proof.

      Regards
      Pradeep d
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        R
        RAJESH PAN
        from Kolkata, West Bengal
        Jan 17, 2018
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        contact seller

        C/o amazon seller services private limited,
        26/1, 10th floor, brigade world trade center,
        Dr. Rajkumar road,
        Bangalore - 560055
        This is your seller details who have promised to delivery my stuff within 30 december, 2017. I have ordered this product at 11 december, 2017.
        But till now i didn't get my product. Even i have tried to contact seller but they didn't replay.
        Not showing even any tracking...
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        Parmeshwar Lulle
        from Mumbai, Maharashtra
        Jan 16, 2018
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        Address: Pune, Maharashtra, 411061

        I have purchased Sandisk Pen Drive on 11 May 2017 and within 3 months it has corrupted from that day I want to reach to amazon customer care via IVR but no option to tranfer call to agent to register the complain product.

        Pen Drive is under 5 years warranty and not able to contact them. As per TRAI mandate agent transfer option should be there on IVR but not present.

        I faced first time worst service from amazon in last 3 years.
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          A
          Ayush Srivastavaa
          from Burla, Odisha
          Jan 16, 2018
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          Address: 560055
          Website: Amazon.in

          I have bought a smartphone Motog5s plus from Amazon india on 25 October 2017. The problem is that in invoice there is missing of IMEI nunber of phone in invoice paper.Ihave raised may complain till now 3 months gone but no one help me amazon customer care gives me date by date but till now my issue is not solved.my registered email-sri.[protected]@gmail.com.Order Number[protected].kindly send them notice please.Without IMEI i cant claim warranty invoice photo i have send you can check their is missing of IMEI number.
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            V
            Vishnu A Pillai
            from Madurai, Tamil Nadu
            Jan 16, 2018
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            Address: Ernakulam, Kerala, 682025
            Website: www.Amazon.in

            Myself vishnu. I was purchased 2 health care products with rs.731 on 11.04.2018 but due to the mistaken of delivery address. Then i cancelled the product and amazon is sending me a message containing, the refund wil credit on 3 days. But still the amount will not credited in my account. This is a cheating from amazon. Now what will i do??? Need helpful

            Regards
            Vishnu
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              S
              srajan_janki
              from Delhi, Delhi
              Jan 16, 2018
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: www.amazon.in

              I have place the order no.[protected] on 27 dec-17 but stil i have not rcved the goods and refund also, i called on 4 jan-18 and talk to mr piyus, he assured me for refund. After that i talk on 9 jan-18 and today also with nilofer but i did not get any satisfy answer. You are making me fool, plz solve this problem immediatly otherwise i have to complaint in consumer court.

              'thanks
              Sanjeev
              Amazon India customer support has been notified about the posted complaint.
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                M
                Mangesh Sanakal
                from Mumbai, Maharashtra
                Jan 16, 2018
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                Address: 400703
                Website: AMAZON.in

                This is with regards to the return pickup done today by one of your agency,
                By mistake the return packet contains 2 tshirt which aren't kept for pickup, as soon as we realise we tried call the pickup person a zillion times but he kept on cutting our calls and hasn't yet called back. We couldn't understand the reason of he doing so. Just to keep u informed on the unprofessional approach by your team. Need a call back on priority
                Pickup agent details — [protected]
                Pickup was from vashi (Navi mumbai)
                Order#[protected]
                Darshana kesaria.

                Reagrds
                Darshana kesaria.
                Amazon India customer support has been notified about the posted complaint.
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                  C
                  chakrabortys107
                  from Patna, Bihar
                  Jan 16, 2018
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                  Address: Bardhaman, West Bengal, 713213
                  Website: google

                  Mein amazon.in par call or chat kar ke pu6utha mera refund keise melega amazon ke tarath se inform kiea tha ap apene bank account details add kijieto apka refund bank account mein mil jaye ga (11 january 2018 mein chat karke pu6a) amazon ke taraf se mail kia 15/01/2018 thak apka amount bank account mein miljayega lekin nehi mila 16/01/2018 amazon mein call kiato bola apka amount nehimilega upko company ke taraf sei galat information dia hein apka refund amazon kei gift card mein rehega. Ise pehle gift card amount bolatha 20 sal thak upuse karsakte hei lekin 16/01/2018 call mein bola up apka amount 1 saltak use karsakte hein.
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                    L
                    LK11 Industries
                    from Hyderabad, Telangana
                    Jan 16, 2018
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                    Address: 500062

                    We received the above room heater on january 1st, 2018 and on opening found the heater lamp broken and could not be put into use. Immediately we contacted your deliver boy and informed the status of product received and want to return. The delivery boy advised to call the customer care and ask for replacement and we did the same for replacement of item and the pack was picked up on 2nd january 2018 and this was confirmed by sms message to my phone no: [protected]. Till today we have not received any
                    Information from amazon when the heater get delivered to us. On checking
                    In net under the status says the replacement is ordered and waiting to get the replacement for delivery. I hope and request the amazon take it fast and deliver the item or cancel completely and return the money in case it can not be delivered by this week (Today 16/01.2018 11.34 am)
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      spk1982
                      from Harihar, Karnataka
                      Jan 16, 2018
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                      I had received an empty box in oct 2016 and i havent yet received my refund, the customer care person says investigating team will get in touch with me, but it has been over a year and nothing has happened. Below are the list of my communication regarding the same with amazon. They have not yet issued my refund. I am tired of calling them (I have called them over 25 times) i have also followed all their instructions, but no avail.

                      Keratherapy - keratin infused daily smoothing cream - 200ml/6.8ozkeratherapy - keratin infused daily smoothing cream - 200ml/6.8oz
                      Delivery estimate: 15 oct 2016 - 25 oct 2016
                      Delivery status: your order should have arrived by now
                      Carrier: booyahtracker

                      Order history
                      Claim # 1 - buyer appealed the decision
                      16 nov 2016
                      Claim # 1 - buyer claim denied
                      11 nov 2016
                      Claim # 1 - amazon emailed the seller
                      25 oct 2016
                      Claim # 1 - buyer claim confirmation sent
                      25 oct 2016
                      Claim # 1 - claim filed
                      25 oct 2016
                      Seller emailed buyer (View)
                      25 oct 2016
                      Buyer emailed seller (View)
                      25 oct 2016
                      Buyer emailed seller (View)
                      25 oct 2016
                      Buyer emailed seller (View)
                      25 oct 2016
                      Seller emailed buyer (View)
                      25 oct 2016
                      Buyer emailed seller (View)
                      24 oct 2016
                      Seller emailed buyer (View)
                      24 oct 2016
                      Buyer emailed seller (View)
                      24 oct 2016
                      Seller emailed buyer (View)
                      17 oct 2016
                      Seller emailed buyer (View)
                      12 oct 2016
                      Seller emailed buyer (View)
                      6 oct 2016
                      Package 1 dispatched booyahtracker
                      6 oct 2016
                      Buyer emailed seller (View)
                      5 oct 2016
                      Seller emailed buyer (View)
                      5 oct 2016
                      Buyer emailed seller (View)
                      4 oct 2016
                      Original order[protected])
                      30 sep 2016
                      Amazon India customer support has been notified about the posted complaint.
                      Jan 29, 2018
                      Updated by spk1982
                      I have not heard from Amazon still about this complaint
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                        A
                        Anushkatari
                        from Bengaluru, Karnataka
                        Jan 16, 2018
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                        Address: Bangalore, Karnataka, 560073
                        Website: www.amazon.in

                        Hi, i had ordered for a[protected] for "oneplus 5 (Slate gray, 6gb ram + 64gb memory) on[protected]. Order number:[protected].
                        As per their promotion offer (https://www.amazon.in/b?node=[protected]), i should receive 1500rs as cashback to my bank account.

                        I havent received any cashback till today. After repeated complaints i've received gift card worth 1500rs which is not equivalent to 1500rs money. I request you to take up this case and help me in getting the money to my bank account.
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                          A
                          arun rokde
                          from Kishangarh, Rajasthan
                          Jan 16, 2018
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                          Address: Pune, Maharashtra, 411014

                          1) refund received in wallet on 15 dec, requested money in my bank account on same day, executive said would refunded in my bank account. Bank details also provided. (2) on 29th dec. They said ill get it before 31st dec (3) on 2nd jan, gave me final date 15th jan. (4) on 15th jan: executive said deposit rs. 100 more, as there were two amount. Total should be 3105 to make transfer. (5) 15th jan deposited 100 in wallet and called again. Then i got shocking answers. It wont be transfer in my bank account. After a month, this is horrible. I don’t want to shop now. Please give my back
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                            Z
                            Zja
                            from Indore, Madhya Pradesh
                            Jan 15, 2018
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                            Order id[protected]
                            Returned 2 items for this order on 14th jan. Pick up tracking id[protected] and[protected], total amount rs 998.
                            Amazon executive gaurav is telling that they have not yet received the product and they can escalate only after 7-10 working days. This is pure harassment

                            Please help us in getting complete refund for these return items
                            Amazon India customer support has been notified about the posted complaint.
                            Did not get the product/Refund but received message "got delivered".
                            Order Id:[protected]
                            And got the very rude response from customer care . They have not even considered this request. Again i am requesting to look into this and get my product or process my refund atleast.
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                              M
                              murickens treading
                              from Pathanamthitta, Kerala
                              Jan 15, 2018
                              Resolved
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                              Resolved

                              Website: kerala ,pandalam

                              I have order a stereo bluetooth speaker in the date of 29-12-17 from amazone. Expected delivery date is 4-1-18 (Tracking #:[protected]. But not delivered, i have wait 2 more days, no response from amazone. Then i can cancel the product and refund is credited with in 11 to 12 january 2018. But still not credit the amount of rs: 515 in my account. This is cheating from amazone. What can i do? Please do needful

                              Regard
                              Renjith
                              Jan 15, 2018
                              Complaint marked as Resolved 
                              E-mail : Amazon.in Customer Service Phone No : +442030140221 Call this number and says tracking No:511415869804, customer name : Renjith, Please check refund status
                              Amazon India customer support has been notified about the posted complaint.
                              Jan 15, 2018
                              sanay jog's response
                              yes
                              Jan 16, 2018
                              Updated by murickens treading
                              Please update the status
                              Jan 16, 2018
                              Updated by murickens treading
                              not resolved .please refund me
                              Jan 17, 2018
                              Updated by murickens treading
                              refund is delivered.Thanks
                              Refund Reference Number #HSBCN[protected] for Rs.13, 099.0

                              refund not credit - Comment #2974509 - Image #0
                              Kanict folio tablet front and back flip cover for samsung galaxy a8 not received, delivery boy eloped with the parcel. His ph [protected] he is not answering the calls. He is fraud i want my parcel back.
                              I ordered Cello Super Club Toast n Grill Plus from Amazon with the date of 20 October 2021 and delivery on 24 October. But due to some problem got it replaced, the date was changed to 27 oct, and I saw that product in front of the delivery boy and that product also had problem (defect). That's why I filed a complaint to return the order itself and this product was returned on November 8th, and it's been almost 1 month now but I still haven't received my refund

                              refund not credit - Comment #3936370 - Image #0
                              Fateka S's reply, Dec 25, 2021
                              Replacement order: 408-08092773940329
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                                S
                                sanay jog
                                from Delhi, Delhi
                                Jan 15, 2018
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                                Address: 123021

                                Refund reference number #hsbcn[protected] for rs.13, 099.0

                                I request you to please contact your bank customer service and provide the above number. I'm positive that they will be able to locate the funds and put in your account.

                                In any case, if the bank is unable to locate the charges with the reference number we assume that the bank serves might not be updated, you can then dispute the charges saying "refund not processed" once it is done bank will go back and check all the details and surely help you to process the funds to your account.
                                Amazon India customer support has been notified about the posted complaint.
                                Jan 15, 2018
                                Updated by sanay jog
                                Amazon India customer support has been notified about the posted complaint.
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                                  B
                                  Bharath Rockkstar
                                  from Mavelikara, Kerala
                                  Jan 15, 2018
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                                  Website: www.amazon.in

                                  I had requested to return the product on jan 11. Still they disnt proccesed. I want my money this product is not at all satisfying
                                  Worst product
                                  I want refund
                                  Please send the person to take my order back
                                  Why are you such a long time to take my product back
                                  I want the refund
                                  Are trying to cheat customers by not refunding the money
                                  Return the product and refund my money quickly
                                  Amazon India customer support has been notified about the posted complaint.
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                                    A
                                    Abhisef11
                                    from Noida, Uttar Pradesh
                                    Jan 15, 2018
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                                    As i'm your valuable customer and frequent buyer.
                                    Mobile number [protected]
                                    L ordered product but i received completely different product so i requested a return and customer care said the product will be picked up on next day. But no one came for the pickup so when i called the customer service they said it that the pickup will be initiated on next day but no one came. I have called many times but they say next day it will be picked up but every time i got unexpected response. I called 6-7 times for pickup and than on 5th pickup product picked by pickup executive. Pickup boy was also satisfied by the returned product. He also called amazon service executive at the time of return pick up. Amazon service executive was also satisfied with that product. Amazon customer care executive name was aniket thats pickup boy told me this.
                                    After confirmation from amazon service executive, l have returned the product.
                                    And now they even blocked my account. Many refund already pending and also can't able to order new products. I'm facing many problems after all this # action.

                                    Wow, whats terrible service amazon are offering. This is really cannot be expected from amazon. Kindly refund me as soon as possible and unblock my number i have also amazon pay balance.
                                    It's a shame that amazon's standard have gone down that your customer care people are not able to resolve such simple issue.. (Lt is amazon. I had a much higher expectations from it).
                                    Amazon India customer support has been notified about the posted complaint.
                                    I ordered one box and now I am receiving the order periodically. Please cancel my order.
                                    Thank, Sam Whisenant
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                                      A
                                      akkimax
                                      from Mumbai, Maharashtra
                                      Jan 14, 2018
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                                      Address: Mumbai City, Maharashtra

                                      Hi

                                      I am akshay gaikwad, im prime user and email id is [protected]@gmail.com,
                                      Kindly unlock my account urgently.
                                      Its lock cos in my office some one is trying to buy some product on amazon without my permission, after that when i got orders mail that time i try to login for changing the password that time i got error to my account is locked.
                                      I sent many mails to amazon [ [protected]@amazon.in, [protected]@amazon.com, [protected]@amazon.in, [protected]@amazon.com] for unlocked my account.
                                      They want card details and i don't know cos i dont have that details,
                                      So i also send amazon to my original debit card details with my bank account statement after that sill my account is locked.

                                      Please unlock my account i want use this account to buy more products and i also forgot to get or save my iphone se bill that's why i need this account back.

                                      Thanks & regards
                                      Akshay gaikwad
                                      [protected]
                                      Amazon India customer support has been notified about the posted complaint.
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