Amazon India Complaints & Reviews

Order no:[protected]
Defective material: 3 door wardrobe (Forzza kent 3-door wardrobe (Wenge))

The product delivered on 9th jan 2018 and within 2 days after getting confirmation from amazon service person initiated the replacement of the product. Amazon customer care gave false commitment several times and still going on and no one came for the pickup or initiated the refund.

I brougt a caprese bag from amazon n returned it.. Neither they refunded the money nor they r giving back the product. I called customer care and they blocked my number. Its been almost 20 days and they r least bother to refund or return the product. They r so bad that they blocked my number. I asked them atleast to return the same damaged bag they t not doing that also. Please help me in this issue

Recenty i bought 2 products from amazon for which i have made payment already. For both the products i got a message stating my product got delivered. I am still in a shock. Amazon given the number of one of their so called amazon agent (Musaib shaikh) who's mobile is switched off. I have contacted amazon customer care so many times and they just replied as usual 'its because of technical glitch. You will get the product very soon. Sorry for the inconvenience.'
This is very pathetic. Now i am planning to lodge a police complaint against amazon.

Delivery boy of amazon from jayanagar branch bangalore making lewd comments on mobile after delivery of product from his mob no [protected]-necessary disciplinary action to be taken urgently by amazon
Shame on amazon
Need confirmation of action by tomorrow
Father of customer
[protected]

Dear Sir, Ref. Order ID:[protected] Dt 23/01/18. It is to inform you that the my new Espoir Analogue men's watch ESP12457 set received today 29/01/18 but sorry to say the product is defective it's looking an old watch and colour defective, so many scratches in this product . Please look into the matter as urgent basis and replace this product & send a new watch with silver colour as per my order. I already claimed for return this watch through Amazon (enclosed screen shot for your reference) . Regards, Tarun Debnath Mob: [protected]. Amazon Custome

Was trying to return my order because of its old product give me and damage product .but i am unable to provide the pick up address because there is no pick up from that pin code.so i tried for the self shipping process, but there is no space for providing the drop in address.i am fed up with this site ..Please resolve...

During great indian festival time jan 21 iam ordered one mobile phone and one case from amazon the same day i just canceled the back case. So i will contact the amazone live chat about refund he told me 12 to 24 hrs i will be credited and that foolish guy cancel my phone order also with out my permission and the refund still i dont get. I will contact them they told me just wait for jan 31 whats service they are provide with out my permission they are canceled my order and take my money from me its some kind off money looting they take 31000 rs from me and they are not giving any thing. So please help me to move against them in legally. And they are not sure when i get the refund always saying foolish excuses.

I ordered a diesel watch but I received a damage and proper different watch.
And when Amazon pickup boy visit my place for pickup he deny pickup and said you can do whatever you want I am not going to pickup this.
And he update that customer not willing to return the product but if I am not going to return so why I arrange a pickup for.
I want a strong action on that boy who is not retail customer in manner.

I had ordered a moto g5 phone from amazon during a sale on jan 24, 2017. This was the last day of the sale. The order was accepted and my amazon page showed that the delivery would be made on jan 30, 2017. However, my credit card was not debited. On jan 25, at 9.19 pm, i received an email from amazon that my order had been cancelled because i had already bought this item earlier during the sale and i was not allowed to order more than one. This, in fact, is a lie. My wife, and not i, had bought this item a couple of days earlier during the sale, from her account. How can they treat my and wife as one individual? Moreover, they informed me of this after confirming the order and delivery date, after the sale was over, and after the flipkart sale was also over. Otherwise, i would have bought the item from flipkart. This is a clear case of malpractice and cheating. My order no is[protected].

Product doesn't have moto logo screen guard paper and having scratched on screen. Charger also not properly tied. Someone has used it before reach me. This is 3rd time am getting issue with product in span of 1 month. Amazon customer team also not supporting us to get it returned and there is no path for return direct.

Order number:[protected]
Tracking id:[protected]

1) cadbury monster gems was not in the pantry box which was deliveredby cloudtail india pvt ltd, anjaneya infrastructure project no 38 and 39,
Soukya road
Kacherakanahalli, hoskote,
Bangalore
However it is there in the invoice.

Invoice no-blr[protected]
Invoice details-ka-blr[protected]
Invoice date[protected]

2) the item delivered were in torn packets and were spilt out:-
-ashirvad 5kg atta
-dosa rice
-oreo
3)

Dear sir/ mam,

Poor service from amazon in delivering me a product of lesser mrp at high price charged in invoice

I ordered a product 120g lotus herbal face wash and received 80g instead but charging me for 120g pack


Even after requesting for return they have not taken given me any resolution

Rgds. Soumik dey
Order no. [protected]-6391565
Registered mobile no. [protected]

Dear sir,
We have recently procured smartphone model no. Redmi4 through amazon and paid through card.
We were informed that we are eligible for 10% cashback against our purchase since payment made through card.
Details of our purchase is as under:
Order date

24-jan-2018

Order #[protected]

Order total

8, 499.00 (1 item)
Please arrange to send the eligible cashback amount at the earliest.
Thanking you,
Yours sincerely,
Cs raghunandan

I have ordered a bluetooth speaker with an order id:[protected]. It was prepaid order. But when it reached to my place, it was showing that it is undeliverable. When i contacted their customer representative they told me it was happened due to the mistake done by courier partner and i have to order it again. The whole point is that where is my mistake in not getting the product at same deal price. If i am ordering it again then i have to buy it at higher price.
I want from amazon to replace the same item at same price.

I have ordered a Moto G5 mobile through my friend's account as I have used his credit card and Amazon account for ordering and payment. Phone delivery was accepted by my wife. delivery man was in hurry and ran away quickly after getting the consignment signed. She was shocked after opening the box as it was carrying only charging adopter and battery. Mobile Phone and USB cable were missing ( dated 27th Jan 2018). Neither we found Amazon invoice inside.
invoice BLR5 - 155642 DATED 24.01.2018
Pls help to resolve this asap.

Regards
Sachin
[protected]

Order no :order #[protected]
Placed on: 15th jan 2018.
Product : apple watch series 3 gps 42mm smart watch (Space grey aluminum case, black sport band)
Price: rs.31, 890
Problem : item was not working. Hence requested for replacement of product.

The original order was returned at the time of replacement order received.

Order no of replacement : order #[protected]
When i received the replacement order, asked for return against refund. Return id:[protected]. Pick up date : 23rd jan 2018.

Return was picked up, and a return receipt also received.

Now i have returned both original and replaced product, but not have received the refund.

Please help in getting the refund.

I have received the MI max 2 64 gb on 25 jan 2018, after open the box of Mi max 2 64gb i tried to insert the two sim and sd card in slot tray, but the tray is not entering inside the mobile with two sim and SDcard simultaneously. so i like to return the product, i am unable to return the product due to amazon web site option not appearing

Order [#][protected]
I was told complete shipping charges would be refunded ie 480 rs, i even sent the receipt
Amazon has just refunded me 120 rs from 480 rs, and not remaining 360 rs as promised.
I had confirmed this from amazon even before shipping the product back and amazon had confirmed complete shipping charges would be refunded.
Amazon cannot cheat customers this way. I need refund of remaining 360 rs as well as committed, you can go through all the calls and mails with amazon customer care, before and after shipping and each time i was told complete shipping charges would be refunded.

I have ordered one mobile (Order mobile number [protected]) moto g5 with exchange of my mobile redmi at the time of order mobile working conditions are checked and i got offer and i have paid amount also, i got 10% off on hdfc card but while delivering the order delivery boy rejected to give the order because of some scratches are on my mobile display he removed my screenguard which is worth of rs 300/- who will pay that amount, my time also waste for my old mobile format and all data removed. Is the correct way to give offer and remove my mobile screenguard.

Bought reebok shoes online for 3999 without discount from amazon on 23rd november. After one and half month found the mesh tearing at one end. Got back to the company. They said they cannot help as their waranty was only for r one month. I told them there was a 90 day manufacturer waranty told me to contact local reebok franchise. I went to local store he said since the shoes were purchased online they will not help. Then amazon told me to get a decline certification from the franchise store. The store did not give me that. Then amazon told meto contact customer care of reebok. I did so and reebok refused on ground that the seller stichwell (Goes by the name neel) is not their authorised seller on amazon so they cannot help me.
Further i wrote to amazon.com and they told me they cannot interfere as each country has its own policy
So neither amazon nor reebok is interested to fulfill the obligation of giving me the 90 day waranty promised when i got the product.
Having trusted amazon so much i really feel cheated. What kind of sellers are verified by amazon.
Even reebok is guilty as it is not honouring 90 days waranty even when the shoes are genuine