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Amazon India Complaints & Reviews

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Last updated May 9, 2024
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Amazon India reviews & complaints page 618

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A
Anju Bind
from Bengaluru, Karnataka
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return refund issues

Address:560066
Website:www.amazon.in and the App of Amazon

Amazon is a fraud and cheater.
They took back the product 45 days back and did not return the money till date.
I tried calling several time over customer service and i was told, it will be refunded soon.
I waited for 45 days and today when i call them again and raise the concern
They blocked my number and also blocked my account from chat.
In past i have sent email too on the issuse but no feedback so far.br...
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N
Neel Biswas
from Ahmedabad, Gujarat
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didn't receive the mobile phone instead got a packet of glucon-d

Address:Kolkata, West Bengal, 700019
Website:Amazon India

On 24th of november 2017 i ordered one plus 5t in preview sale from amazon. On 27th of november 2017, the order was received. However on opening the box we found out that we received a packet of glucon-d nicely packed within the box with bill of one plus 5t. Upon contacting customer care they are terrible with reply and gave routine answer to conduct a inquiry instead of really solving the problem. For a commoner like me 32998 is a big money...
+4 photos
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V
Vijaykumar Jagale
from Pune, Maharashtra
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not delivered my item as promised but refunded my cash

Website:www.amazon.in

As i purchased a product from amazon.in after 8 days i received a e-mail message that your product has been cancelled by you which i did not do.
I called customer service they said that it was cancelled by courier service but it still shows in tracking of product.
As i purchased the product for 12 rupees for 12 items.
I received invoice and a estimated date as 20-24 nov 2017.
But received a cancellation message.br...
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I
Indra P Singh
from Delhi, Delhi
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lifelong power pro plus llmg03 750-watt mixer grinder with 3 jars

Address:Kanpur, Uttar Pradesh, 208017

I had placed a order (Order no.[protected] for one piece of lifelong power pro plus llmg03 750-watt mixer grinder with 3 jars on 14.12.2017 which was delivered to me on 17.10.2017 and i paid rs. 1798=00 through sbi debit card. But due to some problem in the mixer grinder i return this order on 18.10.2017 which was received by amazon on 21.10.2017.in turn refund of rs. 1798=00 was issued on 18.10.2017 but till date refund has not...
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D
DrKhyati Patel
from Surat, Gujarat
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not get refund yet

Address:Anand, Gujarat, 388120
Website:Amazon

My amazon order number[protected].. I have sent this item back via courier to the seller on address which the amazon has given me in my account. This is an old order. I have requested return of this item as soon as i have received this item. But they couldn't provide me the pick up from my home. And i didn't have idea about address to which i can send this. Amazon representative kept saying that they have transfered refund amount...
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S
Suchita Saraf Agarwal
from Hyderabad, Telangana
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report violation

Address:500020

We recently made a purchase on amazon for bigapple trolley. It was sold by tools centre. We received a totally different product.

Order id is[protected].

On contacting bigapple, we got to know that they do not manufacture this product that we had received.

We have attached photo of the trolley we received and also of the one that we ordered.

Please block such fake sellers...
+2 photos
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A
anujanita
from Jaipur, Rajasthan
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return policies

Address:176207

I have purchased a product from amazon and during the time of purchase, it was showing free delivery and free return. But when i find the need to return it, they are saying to parcel it on my own and no one is going to collect the product at my home. More they will refund only maximum 100 rupees, no matter i have to pay 150 or 200 for it. So first why they said free delivery and free return, second they should mention early while taking order...
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J
Jayasmita Dutta
from Mumbai, Maharashtra
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unprofessional behaviour from courier partner of amazon

Address:Cachar, Assam, 788005
Website:AMAZON.IN

Order id - order #[protected]
Product - egate i9 led hd projector

We requested for return and its been a month already, the amazon customer care keeps assuring they will come and pick up. Its for my parents in law and they are old people. They kept them available for the pick ups everyday. Its really hurtful to see how commitments are shattered by the delivery people and now they are asking my inlaws to drop...
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R
rohand581
from Kolhapur, Maharashtra
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not receiving original product and refund also

Hello
We had order one item from amazon but you give wrong item so as per policy
We send that wrong item to you via currier but have not get our ordered
Item.
Following are the order details
Order date-27 aug-2017
Order#[protected]
Price paid rs.895
We got cofie maker insted of automatic cordless iron
Send us right product or send my money back 895+140 postage.
If...
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M
Mahesh Thengane
from Pune, Maharashtra
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wrong item was delivered and not getting replaced.

Address:Pune, Maharashtra, 411014

Hi sir,

I order floaters from amazon india of size no. 7 on 20 november 2017 (Order no.[protected]). But they send me wrong item i. E, floaters of size no. 10 and shoes of size no.10 which was not mine from the order which i placed.
I call amazon team to replace the item which i have placed. But they said that price of floaters has been raised and now it is costing rs.840, but the same floaters which i ordered...
+1 photos
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B
biw
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sanyo led tv

Address:411016
Website:WWW.AMAZON.COM

Amazon delivered me broken screen tv
Same day i have done complaint about it
But after 2 moths they have not replaced it nor refund it

Its in there policy to be replaced/refund
They have agreed to refund on mail but till date not given refund or replacement

Till date i have remindeded them 15 times but no body is responding positively
Also i have written there director mr. Jeff on...
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C
chetan pokharkar
from Morjim, Goa
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cashback that is granted from your side but not received

Address:Pune, Maharashtra, 411030

My name is chetan pokharkar and my mob no is [protected]. I purchase tcl led tv from amazon in the month of october. At that time i call in amazon customer care and asked them about cashback policy. They told me that you can make payment partially by amazon pay balance and partially by net banking and you are eligible for 15%cashback on amazon pay balance. I have call recording that with customers care person before placing the order. After...
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N
Nikhil2708
from Indore, Madhya Pradesh
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refund amount was not same???

Plss see tha attachment my refund amount was 1116₹ but u will be returning fund only rs ₹816 why? Plsss remaining amount also returned me urgent okay...!!! All details will be send by me u can seen the attachment carefully ok...!!!

Mujhe mera sara ka sara paisa chahiye 816₹ de diye ho ap aur ₹300 bchaaa hai wo bhi do

My bank details was
Account no. [protected]
Bank sbi
Branch malanjkhand...
+5 photos
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A
Amiyakumarpan
from Bargarh, Odisha
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item not delivered but tracking shows it has been delivered

Address:799004

Sir,
It is really shocking for me that on tracking the order id:[protected] it has been found that the order has been delivered to me on 27th november, 2017 at my address and it has also been written that the customer has received the article with proper signature. But it the information that the item has not at all delivered to me. I have also voice clip of the delivery person regading the delivery of the aricle of 27th...
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Address:Bhagalpur, Bihar, 812002

I had ordered a trolley bag from amazon which i decided to return due to smaller size than i needed..
‌i requested the return on 28th oct but it was cancelled.. Upon contacting amazon they told me that it was due to some technical difficulty.
They generated a re-pickup which was again cancelled 2 more times..
On contacting amazon on 18th nov. They told me that i will get my refund within 3-5 working days.
I kept...
+2 photos
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A
amol nire
from Pune, Maharashtra
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return - refund

Address:411037
Website:www.amazon.in

I had returned the head set to om sai gas agency aundh, pune where they gave me a receipt with tracking no. But even after 3 days status doesn't changed so i called amazon cs & they asked me for scan copy of receipt, after sending receipt i got response that it's in transit & i will get refund soon after another 2 days when the status was still the same i called amazon cs this time they said the tracking no. Provided is wrong & i have to...
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I made a purchase on 24th october.

Order number - #[protected]

Name of the product-asus zenfone 2 laser 3000 mah li-ion 100% original battery for asus zenfone 2 laser ze550kl zd551kl (C11p1501) - black

Sold by-: sai baba electronics

After receiving the product it was found that product is defective. So, i requested for refund on 4th november. They asked me to self-ship the...
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A
a1992pal
from Kolkata, West Bengal
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rinuja 100% pure and natural cold pressed neem oil

Address:700109

Order date 18/11/2017
Order[protected] rs. 280/- (1 item)
Liquid leakage from the inner packet but shipping packet is ok. And the product container is without product lebel and container is unsealed. Kindly replace the product as soon as possible. The date of delivery the product is 27/11/2017. I have already submit return request. It seems very disappointed for me such a incident occur on online shopping from amazon....
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R
Razin Neoupanay
from Rajmahal, West Bengal
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parcel missed deadline twice

I had ordered a men adidas cap from amazon.in. On 11 th of november. The delivery date was 21st, november.. I tracked it online but i did not find any updates since 18th november.. I didn't recieve the parcel on 21st so they reschedule my delivery date to 25th of november but till today i haven't received my parcel. I called up amazon customer care several times but they too don't have any idea where my parcel is.. Last update was on 18 th...
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P
Palash J Sarmah
from Koch Bihar, West Bengal
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medical item non delivery

Orderded a "healthsense bp 100 heart mate classic" on amazon.in through their mobile app on dt. 7/10/2017 and payed for it by master card rs. 1149.00. The item was supposed to deliver on 21/10/2017 but till today (27/11/17) the product has not been delivered and was not showing any tracking status and also there is not any option to customer complain.

Order no.[protected]
Invoice no.- scca-524709
Sold...
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