Amazon India Complaints & Reviews

On august 2, 2021 i have bought a leather jacket from amazon.in. But the product i have recceived is totally different . I have claimed for refund. Amazon pick up boy has picked up my product but i did not get my money. Its more than 1 year. I have written many times to amazon coustomer care but they did not resolve my issue.please help me to get my money back. Its 11999. I am attaching all proofs of purchase and when the product picked up. My contact number is [protected] and email id is [protected]@gmail.com registered with amazon.in

I am old and trusted user of amazon.in and i was totally satisfied from their services but few months ago i got a mail (check conversation mail attached) that time they are doing verification of payments method used by various consumer and as i saw on app shows to verify mine also, so i entered their my debit card details but my acc was on hold from that time as they not meet with required details of mine, since I can't understand exactly what details they actually want so i give him my number to contact me, after that some of details i submitted to them (which i some how understood) but they blocked my account, after that i reach to customer support of amazon and they each time when I contact, they says you will get call within 72 hr but didn't get any. Months and months gone with conversation (only from my side) but problem not yet resolved. I am now worried with my amazon pay balance (126rs) which is stuck in that acc. Also some products which was on process of return, exchange and refund was also now on hold. Directly and indirectly around 2000rs of product was linked with that account. I don't know what is my fault. I am not saying to unblock my account but atleast resolve my issues & issue was began from 3rd week of June and now it is more than 2.5 months but not got solution, please help!!

PLEASE CHECK CONVERSATION IMAGES ATTACHED

contact me via mail : [protected]@gmail.com

I ordered product from amazon (order id[protected])
and agent confirmed me that i will get cashback. But no cashback rewarded to me and now they are not giving me cashback and giving useless reasons

I want my principal amount i dnt want any typ of profit but pls i want my refund

I will submit a tweet in Twitter then it's reply We have provided the suggested resolution to you & unfortunately, we have no further insight to add to your concern. Our response remains the same & we may not respond to your Tweets/posts in the future.
I want to register Amazon pay later
But it's said that your are not eligible to register Amazon pay later

ORDER #
Return Pickup Tracking ID:[protected]
return pick-up was scheduled for: Monday, 12 sep, 2022, 07:00 - 19:00.The carrier for this pick-up did not contact me & updated the status as return pick up verification failed . Please arrange it reschedule for return pickup & refund my money.

I bought a Godrej 25L Convection Microwave Oven from Amazon on[protected] ORDER #[protected] which was paid with SBI Credit Card. But I had to return that item for some reason. Amazon did not deposit the refund amount in my credit card and kept that amount in Amazon Pay Gifts & Credits. I have called customer care many times and requested to deposit the refund amount in my bank account or credit card itself, but they always said that with this amount you will have to buy goods from Amazon only. I need money a lot. So it is requested that please deposit the refund amount in my registered bank account or credit card.

Sir, amazon has processed a refund amounting ₹399/- on[protected] which has to refunded to my account on[protected]. But still I haven't received any refund. the refund reference number is[protected]. kindly please resolve my issue.

I have ordered an boat Airdopes on 3rd Sept 2022 of amount 1499.
I have ordered 2 earphones items at a time 1 i l have received but other was missing.
Order ID is[protected]
It's show a status delivered on 7th September but I haven't received it.
And after the complaint Amazon team were denying.

Order Id- 4758
Date of incident- 19th july 2022
I ordered a photo frame from amazon. The seller's name is RK Cart premium. For the first time, I didn't confirmed the photo to seller, because I was busy in some work, and amazon cancelled my order. I placed the order second time and I received that order. But I didn't get my refund of the cancelled order which I placed for the first time. I am contacting amazon from 2 months. They closed my case by saying that they have not received any amount. I should contact the bank.

I contacted the bank and they stated clearly that amazon has the amount. So from where should I get my money back? Again I contacted amazon and they are saying that they can't do anything because they have not received the amount. The amount is Rs 1299.

Where is my money?

I ordered a book named "The Ultimate Guide to SAT Grammar, Fifth Edition" Order #[protected] in 6 September 2022, Tuesday, at around 8:14 pm, paid 1000 INR for it, with my card. But suddenly they cancelled this order without any pre-consent. They mailed me after cancellation!!
How can any company cancel any prepaid order without the customer's
permissions?
As being a loyal citizen of india I am asking for proper justice of my horrible harassment !!|

Mobole number [protected]
My account has gone on hold and I am not able to login in it, my refund is also left to happen, so you are requested to unhold my account.

I have purchased 2 products at a time
1 marshel speaker
2 fire bolt watch i have returned the both the items at same time I have got the return of Marshall speaker but still I have didn't recieved the refund of fire bolt watch from last 2 months I am contacting the costmer service ...but they are unable to help ...

Sir i ordered a product of rupees 594 INR from amazon and returned it due to quality issue. But i havent got my refund. I talked to then they said they have refunded the amount and bank customer care saying there is no Amount credited to my bank. Amazon gave me RRN no. to tell to bank customer but they still saying they havent recievd any amount.

I did not cancelled my order after it is dispatched and out of delivery how come the order be cancelled by your members with no immediate refund and also with no call your service cancelled my order ..if you can't deliver them y the order has been came upto out of delivery

I have ordered Aristocrat NILE 4W EXP STROLLY 54 Bright Blue with order id Order#[protected] from Amazon India on May 2nd . I received the production in polythene cover and I see the item is torn I returned the order on 10th June in the same it was delivered. Their agent took the item but In refund status they simply mentioned package box is missing and the money is not refunded. I tried reaching multiple times to their customer care executive but no proper solution provided. I have been chasing from past 3 months for same and almost I spoke 10 to 15 times to the amazon agent but no use. They say issue will be solved in 3 days everytime but not solved till now.

I WAS Frustrate related to my product the AGNET :smamtha transfer the call to Escalation agent hammith he was very rude on call

i call center for help to get my own product . his attitude was like do what every u want we he don't care about customer

I HAVE REQUEST A PRODUCT ON 09SEP 22 AND IT WAS suppose TO be DELIVER ON 10SEP22 toady in 1th spe22 still the product is not delivered
WORST CUSTOMER Experience i have contacted may staff all we with incomplete knowledge

AGNET :shantanoom
AGNET :ssantosh 5.53
AGNET :ssakshi
TL :vikvie
AGNET :sanshu 9.55
AGNET :smamtha
TL soniya
TL :harmind( VERY RUD ON CALL )
AGNET :komal
TL soniya
===================

Dear sir

Below account no is closed last 486 digits with a Valid proff is attached with this mail kindly reverse the amount and intitiate below Sbi Bank account

My account no -[protected]

Amazon said already refunded my account But I am visited to home branch but No amount in credited in my account

Refund Reference no[protected]

U can reverse and intitiate new account no i am call bank customer care also kindly recheck once that refund amount return to ur account

send my new account in SBI account No

[protected]

IFSC-SBIN0020223

Regards

Akshay

I ordered mediplastic 30ml bottle on 25th of August 2022 but on 30 August it was returned to seller due to damage in transit today is 11th of September still I am not get my refund...