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Amazon India Complaints & Reviews

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Last updated May 10, 2024
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Amazon India reviews & complaints page 65

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Website:Amazon

We just ordered a magic swing car for kid and it's the second time they are returning the product without contacting us. We paid all the money and they are Just cheating us. We trusted this company that's why we ordered but you are betraying us with the money....
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ShashankSawant
Aug 17, 2022
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Fraud Seller Refund Issue

Website:Amazon.in

I ordered a cupboard from Amazon. It took around a week and it was still showing not delivered. I got tired and decided to cancel the order, but to my surprise it was not cancelling the order.
Now I have contacted their customer care multiple times, every time they say that they have cancelled the order but I didn’t get the refund. Now it has been 3-4 weeks neither did I get the product nor the refund.

Seller Name...
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Mohammed al fahad
Aug 16, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
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Account is on hold for 4 months, Items were not delivered also and no refund is credited

Address:Hyderabad

My account is on hold for 4 months, I had ordered 2 items from amazon both
were not delivered to me, and I didn't get my refund back also, I had
called amazon customer support many times since 08/05/2022, regarding my
account activation and about my refund, The refund amount is *13889/- *of
both orders each one is of *6990/- *product name is Samsung Galaxy Buds
Pro, ordered date is 04/05/2022 time is 02:07...
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Saurav Ralli
Aug 16, 2022
Aug 24, 2022
This thread was updated on Aug 24, 2022
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My Account has been Locked since 24th July 2022,

Website:Amazon.in

My Amazon Account Was locked on 24th of July 2022, I haven't recieved a single mail as to why it happened, Futhermore i bought amazon prime subscription For an year which is now useless, My amazon pay had wallet had 4000 Rupee which i cannot withdraw or use, I am still being charged for my audible subscription and have lost more than 15 Audiobooks i purchased, Same thing with my My Kindle Purchases.
My Email Address is : saurav.[protected]@gmail.combr...
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ameet140
from Pune, Maharashtra
Aug 16, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
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Amazon false commitment costing me additional money

Hello -

I ordered a mobile (Samsung Galaxy S20 FE 5G) on 8th Aug during Amazon sale which was committed to deliver on 12th Aug.

Today, on 16th Aug i realized, Amazon cancelled my order automatically and initiated money return.

Amazon said sorry to me for mistake and suggested to order again from website.

my Concern : Same mobile costing me 10, 000 more on amazon, and the mistake...
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GauravGuptaNoidaEXt
from Greater Noida, Uttar Pradesh
Aug 16, 2022
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Order No 407-9753746-2739535

I applied for return and it is coming as return verification failed but no one came at home.

IS amazon trying to play with customer...
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sridev19
Aug 16, 2022
Oct 12, 2022
This thread was updated on Oct 12, 2022
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Unethical behavior and dubious offers

Hi,

Amazon India recently was promoting samsung home appliances by giving 5% cashback on the second samsung applicance purchased 10 days after the purchase of the first samsung home appliance . accordingly, I purchased the samsung refrigerator on 5th july. I collected amazon's partner offer and then placed an order for samsung washine machine on 19th july ie after 14 days gap. They were supposed to refund 5% cashback. But...
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Call toll free number -8509-035-964/Customer service,(8.00..)bbbbhh
Aug 16, 2022
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Refund related I

How to Contact Amazon Customer Service @ Pissed Consumer Help Page https://help-center.pissedconsumer.com...
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Pradeep.g.mudaliyar
from Mumbai, Maharashtra
Aug 15, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
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Being a Prime Customer in Amazon is been joke

My Amazon order no.:[protected] which was supposed to be delivered on the next day 14th aug under my Prime subscription. Which has not been delivered and it's the third order in which I'm facing the same kind of issue.
Even writing email to customer Support and Company CEO isn't any use. Even calling customer care multiple times and having conservation through chat also wasn't of any use and they are not even aware about basic...
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martin owens
Aug 15, 2022
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Poor customer service again

I was delivered a vacuum cleaner it had been used. I have had a call from Amazon customer care (not appropriately named) on 4 occasions and they have failed to activate the return due to "software problems' I was promised a call back 2 days ago and I am still waiting. shocking service from the returns department the delivery department and of course the customer care department and probably the IT department. you deserve to go out of business...
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Somilpreet Singh
from Abohar, Punjab
Aug 15, 2022
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Refund is declined

I am posting this because I recently have to face a fraud by the Amazon India. I bought a headphone from Amazon on 11th July 2022 and got delivered on 16th July 2022 after which I applied for a replacement on 22nd July 2022 which I received on 26th July 2022. The price of the headphones was ₹7999. After requesting a refund for the product, the item was picked up by Amazon executive on 1st August 2022 and the pickup boy confirmed that the...
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krishna.mohapatra
from Hyderabad, Telangana
Aug 15, 2022
Aug 15, 2022
This thread was updated on Aug 15, 2022
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Unable to return 2 gold earrings purchased through Amazon

Website:Amazon.in

I bought a couple of gold earrings from Amazon. It was returnable items, but Amazon is cheating me since last 15 days. Their pickup person is not showing up and if I reach out to their customer care they raise a pickup request on a future date and when the pickup time comes, status is simply changed as “pickup failed’, ‘package not ready’ etc. This is happening over last 5 pickup requests and no help in sight.

Amazon...
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Leo john Personal ac
Aug 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money cheating

Iam using amazon paylater, and i have due in there in july rs 8000, and paid by manually through my debit card. & 1779 rs paid in advaced. because of network issue.. and also i get a mail from idfc bank and amazon like thankyou for payment like that... when i called customer care.. they told me.. advanced amount of rs 1779 will adju t in august pay later dues, but this month did not adjust the amount.. amazon heated 1779 of mine, ,
mail...
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Tessy Varghese
Aug 15, 2022
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Acer EK220Q 54.61cm Full HD VA Panel Backlit LED Monitor

Address:Amazon India online shopping platform

The above mentioned product (Acer EK220Q 54.61cm Full HD VA Panel Backlit LED Monitor) was purchased from Amazon India on August 6th, 2022 and delivered on August 9th, 2022.

The item was defective and registered for return and replacement. The amazon agents attempted on August 12, 2022; read the serial number on the product wrong and cancelled the replacement due to failed verification.

I tried contacting them...
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Vinayak Alle
from Mumbai, Maharashtra
Aug 14, 2022
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Return Pickup Not Happened

I Had Ordered MuscleTech Nitrotech Whey Protein Powder, Order No:[protected]. Ordered Date:30th July, 2022.
Item Received Date:05th August, 2022.
Item Return Intiated Date:06th August, 2022. 1st Item Pickup Date: 08th August, 2022. Without Calling Or Informing Me They Are Cancelled Pickup Request, So Me Called The Amazon CC They Again Intiated Pickup Request (2nd Time) 14th August, 2022 Again They Cancaled Item Pickup...
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prabhatpatel23
from Indore, Madhya Pradesh
Aug 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed Recharge Refund not received

I have recharged of 899Rs for Jio number on 21.07.2022 through Myjio App using AmazonPay as Payment method. The recharge got failed in myjio app but the Amazonpay deducted the balance and not refunding me till date. I also tried to call the customer executive but they told me that it was not their fault. I also contacted Jiocare they said talk to wallet issuer for details. Previously the transaction history of Amazonpay showing other transaction...
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Akshat Munganiya
Aug 14, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Full Refund Not Received

Dear Sir,
I have ordered an item and its not delivered to me and returned to seller and i have been promised by your customer care executive that your full refund is issued and you will receive the amount in your bank in 3-5 days and in amazon pay balance within 2-4 hours and 48 hours passed but i still didn't recd the amazon pay balance refund i have tried so many times to reach u but no one is helping me kindly look into this matter.br...
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Pavan kumar Pallapothu
Aug 14, 2022
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Got different product from what I ordered.

I have placed an order for water purifier on 23rd july . But received different purifier than i ordered . Customer care execute asked three days time for the investigation and on August 1st said that was the fault from seller and assured a replacement in 3 days . Waited till August 8th ( 8 days ) and use to get out for delivery messages daily but never recived replacement product .Then the customer executive said go for a refund we will arrange...
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Shoeb Salil
from Jalesar, Uttar Pradesh
Aug 14, 2022
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Order marked as delivered but not delivered

Hi

I have placed an order on Cred which has been shipped through Amazon Transport Service.

The order marked as delivered but it was not delivered to me nor any person at my home.

When I contacted ATS they simply reply that it was delivered and check with neighbour. I have asked all neighbour but it was never delivered by ATS.

When I asked for delivery of proof, ATS denied to provide...
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Rakhi 1
from New delhi, Delhi
Aug 14, 2022
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Product delivery which is different from ordered

Address:Rakhi singla B 618 UPPER GROUND FLOOR sudershan park near moti nagar new delhi 15
Website:Amazon

I have ordered LD LUCIDO decore food grade set of 6 piece which is deliver on 28 July bt I open it 14 Aug due to physical illness bt when I open pack I notice that pack is different from orderd so I request Amazon plz replace it and send me right order...
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