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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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Amazon India reviews & complaints page 65

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M
Monisha01
Sep 17, 2022
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As mentioned above I'm Monisha I ordered crocs from Amazon, I returned it due to size issues as it was COD I gave my account details to refund.refund was initiated on August 19, 2022 but must have been credited by now but still it's not reflecting in my account when I complained about this to customer care of Amazon they gave me a reference id as a proof, when I checked in bank using this reference id i got to know transaction status is "inward reverse transaction" Now Amazon people are not helping me to get my money the money has become reverse transaction to Amazon this bank people have sent me the proof please solve my problem ASAP
Ref id : HSBCN[protected]
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    ganhadhar_va
    from Mumbai, Maharashtra
    Sep 17, 2022
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    Dear Team,

    Return pickup is rescheduled 5 times from amazon but its not yet completed
    Attached invoice copy and customer service chat details
    +10 photos
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      A
      Adarsha AY
      Sep 16, 2022
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      Address: No 63 2nd cross venkatewara layout 560029

      I brought phone from Amazon but after 1 year my phone is bloking from flipkart how it's happened
      +2 photos
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        C
        commonpublic
        from Nagpur Rural, Maharashtra
        Sep 16, 2022
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        Address: wadi, Nagpur

        That, this is in the interest of a common public that the condition of a Wadi to Ravinagar route is very poor. driving vehicle on this road is became very difficult. even there is no single police traffic police to manage the traffic on daily basis. every day accidents are happening on this route, many lives are already rune to the negligence on the part of Nagpur municipal corporation, Maharashtra police and other responsible authorities. what police is doing on this route is just demolishing the shops of poor road side shop keeper. those who have literally nothing to do with this complete scenario. so, kindly do the needful otherwise many more deaths are on its way.

        THANK YOU,
        Amazon India customer support has been notified about the posted complaint.
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          N
          narasimurthy007
          from Bengaluru, Karnataka
          Sep 15, 2022
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          Amazon page says product available and delivery EOD, after calling around 9.30 pm, at that time they say product isnt available and some says not shipped. They only doesnt hv clarity on the product whether it is there or not. if I ask for resolution they say, cancel and order.
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            V
            VaishnaviK
            from Mumbai, Maharashtra
            Sep 15, 2022
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            RAJNI RAJESH DONGLE
            NAMAN ENTERPRISES, 238, USHA NAGAR
            EXTENTION, NR. DRAVID SQ, UORE, RANJEET
            HANUMA, RANJEET HANUMAN ROAD
            Indore, Madhya Pradesh, 452001
            IN

            PAN No: aewpd2689g
            GST Registration No: 23AEWPD2689G1Z7

            Above is the seller from whom I bought a Samsung galaxy f62 on Amazon in August 2021

            Now the phone is locked under 'Flipkart smart upgrade plan' and Flipkart's customer service is telling me that the phone will require payment of remaining 30% amount by the seller (since they likely bought this phone under that plan from Flipkart) for it to be unlocked. Which means the seller bought the phone from Flipkart at 70% the price but I've paid 100% on Amazon for the same plus the headache of having to deal with the customer services now.

            I would consider it straight up fraud by this seller to sell such a phone without disclosing the details to the customer first.

            This is highly unacceptable and I have had my phone locked for a week now because of it. And have been bouncing around from one customer service to another on both Flipkart and amazon and even contacted Samsung and went to a Samsung service center.

            So I suggest that some action be taken against this seller as they are basically cheating the customer. And also require that my phone be unlocked immediately.
            +2 photos
            Amazon India customer support has been notified about the posted complaint.
            Same problem with my phone also what should I do now

            Seller cheating customers - Comment #4053057 - Image #0
            Seller cheating customers - Comment #4053057 - Image #1
            VaishnaviK's [Complaint's author] reply, Sep 29, 2022
            Flipkart sorted it out for me. You might have to go through social media like twitter if they dont help.
            Same Problem with me also

            Seller cheating customers - Comment #4053696 - Image #0
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              H
              Harry Pal Singh
              Sep 15, 2022
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              Dear sir, as all know that to buy a product from any ecommerce platform one has to create an account using one's email and mobile number. I had done the same for Amazon India. Now my problems started as started getting hundreds of spam mails from their third parties through [protected]@connectinbox. U tried unsubscribing but they never really unsubscribe you despite saying that your email id has already been unsubscribed. i complained to their grievance officer but he didn't care to reply.
              you are requested to share my experiences with them and ensure that i don't suffer at the hands o[censored]nscrupulous and unethical organisations.
              Amazon India customer support has been notified about the posted complaint.
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                I
                Sep 15, 2022
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                Address: Jowai meghalaya

                I recently ordered Pioneer amplifier from amazon and i recieved a wrong product and i request a return but still i haven't received my refund yet
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                  A
                  akkiraju mounika
                  from Anantapur, Andhra Pradesh
                  Sep 15, 2022
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                  Address: D/no 28-5-645 , housing board ,anatapur , Andhra Pradesh ,515001

                  Hi sir,
                  Actually i bought a dell laptop from amazon...but what i recived it is the defective one...so when i spoke with the dell team they said they will replace the laptop but they asking serial number in the invoice...but from the amazon i recived the incomplete invoice and also without any warrenty and p-slip...so for that i raised the complaint on 31 Aug..
                  But still the issue was not resolved..when ever im contacing simply they are saying the backend team was working on that ...literally i called 15 to 20 times..every time they are saying the same reason...im getting very hesitate with that...
                  So im kindly requesting to you that..please take the immediate action on my issue...or else i'll proceed to the take legal action on this...my order no[protected])
                  Thank you...
                  Amazon India customer support has been notified about the posted complaint.
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                    P
                    pulok kalita
                    Sep 15, 2022
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                    My product was to be delivered at 9.15pm in 10/09/2022, but the delivery agent came earlier in 1 pm on the same day, due to unavailability at home at that time I couldn't receive my product.But it is showing as delivered in the delivery status in the portal.I want my product back.
                    Amazon India customer support has been notified about the posted complaint.
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                      chawal2
                      Sep 14, 2022
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                      Shalini Pharaswal
                      15:46 (11 minutes ago)
                      to Shalini

                      amazon allows https://www.amazon.in/stores/AttarAyurveda/page/FE6C39A0-B9E7-4361-B6D6-0E2E1E07... to sell adulterated product based on lies and refuses to refund my money and block seller. seller is fraudster hence sells item as non-refundable. indigo powder i bought worth Rs 900 was sold as 100% natural but had black colour mixed in it. as i use indigo colour next day to henna for last 2 years and buy indigo powder from UK not india. this is first time india and i was shocked to see that indigo instead of making hair brown as for past 2 years and well known internet technique, hair should have turned brown but they turned jet black. so this is hair colour mixed in indigo and so mis-selling and my hair damaged so i want refund to say the least. amazon refuses to help and is amazon only to take commission with no responsbility? i do not want to beg seller as they r fraudsters
                      Amazon India customer support has been notified about the posted complaint.
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                        A
                        ayush65
                        from Lucknow, Uttar Pradesh
                        Sep 14, 2022
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                        Address: Hindnagar Colony, Transport Nagar, Lucknow, Uttar Pradesh, 226012
                        Website: www.amazon.in

                        I have purchased the product called Amazon Kindle tablet on 10/06/2022 for Rs.7, 999.00 which I ordered to return by 15/06/2022 but due to some fault from company end my mobile number was put under blocked category and the person to collect my device returned empty handed. and now the return period has expired. I am returning solely because, I didn't liked the device interface. So i need your assistance. They even gave me an option via email to return the item by 13/09/2022 along with another item on my home address but no one cam to collect the kindle and only one item tat was a pen I ordered later was collected. kindly assist me.
                        order number=[protected].
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                          P
                          padma kalikiri
                          Sep 14, 2022
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                          Resolved

                          Order not received but its showing delivered

                          Order details

                          Tracking ID:[protected]
                          Order date :10-Sep-2022
                          Order #:[protected]

                          Order total: 267.00 (1 item)

                          Order is showing as delivered but we didn't receive the order. Delivery person called we didnt pick first time, When tried to call delivery agent back, he responded saying he is near and will deliver the package but its not delivered.
                          Please check on this...
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                          Ramya Thiyagarajan
                          Sep 14, 2022
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                          The order #[protected] was scheduled for return. No one contacted but i could see the status as return verification failed.
                          Kindly reschedule the pickup and refund my money.
                          Amazon India customer support has been notified about the posted complaint.
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                            A
                            Sep 14, 2022
                            Dec 8, 2024
                            This thread was updated on Dec 8, 2024
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                            Amazon Online Mall Task Platform I was deceived and scammed

                            Address: What's app web
                            Website: www.kk777.in/#/pages/regist/index?code

                            Amazon Online Mall Task Platform — I was deceived and scammed
                            online work from home part-time job. I contacted the company through the phone number on the advert.
                            It was a WhatsApp chat. She said she was Natasha, my part-time receptionist. She further explained that my work was to help online stores like Amazon, konga, jumia and the likes to increase sales by taking orders and in return, get a refund of my capital and a 20%...
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                            A
                            Abdul Hanan Modak
                            Sep 14, 2022
                            Resolved
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                            Resolved

                            Address: Website

                            My name is Abdul Hanan.
                            I am working as a cab driver by day and a freelance graphic designer by night.
                            I ordered a laptop on 6 September 2022 for 45990Rs.
                            I paid using emi thru debit card.
                            Unfortunately i ordered the wrong model so i cancelled immediately.
                            But the money was transacted.
                            I called Amazon customer service.
                            They said they have initiated the refund and i will receive it in 3 to 5 business days.
                            Its been 8 days now.
                            I still haven't received my refund.
                            Moreover everytime i go to the bank to ask about the refund status they ask me for a reference number,
                            Which Amazon has failed to provide me with,
                            I have asked for it several times,
                            They keep saying they have intiated the refund and ill recieve the amount shortly.
                            But no RRN has been provided with,
                            I also haven't received any email of a refund initiation.
                            I only recieved an order confirmation and a Cancellation confirmation.
                            I am so desperate, and feel so hopeless
                            I have deadlines to meet.
                            I need to buy a new laptop as my old one is dysfunctional and worn out.
                            Please HELP
                            Sep 14, 2022
                            Complaint marked as Resolved 
                            After several followups, they collaborated with the bank to fasttrack the process. I just received the refund in my account a few mins ago.
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              Sushant023
                              Sep 13, 2022
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                              Hello Sir,
                              I want to complaint against amazon company .
                              I placed two shoes from amazon one is Red Tape Original of size 8 cost Rs.1267 and other is Bond Street by Red Tape of size 10 cost Rs1409 .
                              I received my second product ( Bond Street by Red Tape ) a day early[protected] but because of size issue i returned it .On another day[protected] there is the delivery of another product ( Red Tape Original ) and return pick up of first shoes ( Bond Street by Red Tape ). Everything goes well yet
                              After the delivery, i open the box and the same shoes( Bond Street by Red Tape ) which i just returned but of different size is received . then i contact to the customer care and ask them to solve the issue but they ask me to wait for someday while they are investing, i waited but after sometime they told me that i didn't det any refund or replacement on that order although today[protected] they also cancel my return which was already pickup by the courier boy and now i have nothing on paying 2676Rs on amazon
                              Order ID[protected]
                              Please sir, Help me
                              I want my refund I paid the big amount
                              sove my issue and provide my money.
                              +3 photos
                              Amazon India customer support has been notified about the posted complaint.
                              Sep 13, 2022
                              Updated by Sushant023
                              Please Please solve my issue i want my money back
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                                D
                                DEVID P
                                Sep 13, 2022
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                                Sir my name is PATAKALA THIRIPATHI, my mobile number is [protected] .my order id number[protected]. This product name HUAWEI P20 pro mobile. This product dileverd today. Actually I order dual sim mobile. But Amazon delivered single sim mobile. I am not happy sir. Today More times I call Amazon customer service agents. But problem not solved. Iam very tired. I return this product immediately. I want dual sim dual standby mobile. In case not available otherwise I want original refund immediately.
                                +3 photos
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                                  A
                                  Sep 13, 2022
                                  Dec 8, 2024
                                  This thread was updated on Dec 8, 2024
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                                  Address: What's app
                                  Website: www.kk777.in/#/pages/regist/index?code

                                  Amazon Online Mall Task Platform — I want to get refund my money back
                                  I got a link in what's app. And the broker told me to open an account to this link named Amazon mall . After that they told me download wise app for transferring the money to their account so that they can recharge it in amazon mall account.

                                  So i did everything according to their guidelines. First they recharge $10 in Amazon mall account so that they could build a trust and give me task and give me $2 commission.
                                  br...
                                  +4 photos
                                  Sep 13, 2022
                                  Updated by [email protected]
                                  http://www.kk777.in/#/pages/regist/index?code
                                  Did you get your money back ?
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                                    G
                                    Guduru Vineethraj
                                    Sep 13, 2022
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                                    Address: HYDERABAD, Telangana
                                    Website: Amazon

                                    My Complain is about the order of washing machine which I placed at an offer time at Rs.8 and it has placed and dispatched and delivery date has also been showed. And after one day it has been canceled automatically. So I have contacted Amazon customer service and asked my order..no one is giving perfect response and every one was saying technical issue... what is this ? And if really the order has been canceled y it was not showing in my orders that I have ordered it and it has been canceled. I really trust Amazon but now it has been proving me wrong...
                                    Amazon India customer support has been notified about the posted complaint.
                                    Sep 13, 2022
                                    Updated by Guduru Vineethraj
                                    It has been showing in pay later Transactions about the order ID but not in my orders why is that sooo

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