Amazon India Complaints & Reviews

I ordered a smart watch but received empty box after contacting customer service they told product was available in box we didn't initiate the refund

I bump into this link that says it helps you to earn money at first it was. But while you take longer to do the task the amount you need to invest is getting higher until i can't recharge anymore. And now I can't get all the money i invest because it say it will freeze if i don't complete the task. Buf what I can do? I don't have money anymore i even got loan for that and now i don't know how to pay it. I didn't even get any cent! Help me I realy just want and need the monet😭

Iam Amazon Prime Customer, Recently September 29th iqooz6lite Booking, September 30th Delivery, But Not Delivery, Amazon App Delivered Mantion, Your Agent Product Not Delivery, Iam Complaint Raising OCTOBER 1st, 48Hours Problem Solved Mantion Your Team, But Not Solved, My Order id[protected], My Tracking id-
[protected]

I have placed my order on 30 september, but product is not delivered yet.i have contacted the respective customer care.but the way of helping is to bad, they dont even solve the problem and no support from the customer care, really bad service i have never experienced by amazon.

Order date: 4th Sept 22
Order Delivered as per Amazon: 8th Sept 22
Total value: Rs 430/- approx

The delivery details indicated that the packages were left with the guard of the society. The guard denied receiving any packages as he has been instructed by the mgmt to ask the delivery boy to directly deliver to the flat in the society.

I filed delivery feedback immediately. On 11th Sept, I called about another order and after settling the issue mentioned about the missing packages. I was assured that those will be re-ordered.

We waited a few days for the products to be delivered but no luck. We have since called Amazon customer service multiple times and they say we did not file a complaint in the product return return period. They have denied our claim.

I was in washroom and during that time Amazon delivery boy came to deliver it. After few minutes when I came out and provided OTP, at that time used slang words and left the gate unclosed while leaving. Last year this same situation happened but at that time delivery associate handled the item to my parents and after half an hour he called and got OTP verified by me. This time it was a shameful act done by the delivery associate.

ASUS TUF Gaming A15, 15.6"(39.62cm) FHD 144Hz, AMD Ryzen 7 4800H, 4GB GeForce RTX 3050 Graphics, Gaming Laptop(16GB/512GB SSD/Windows 11/ with Office/Black/2.3kg)

As it is mentioned in the product description that MS OFFICE is included with this product but after purchasing it is not available there .
I have called to ASUS customer service, they are saying that OFFICE is not included with this product, for any further information i need to contact to Amazon. But in Amazon customer service no one is wiling to take the responsibility for this fault and only giving excuses and consuming time in call.

Either i want my money back or Ms office should be available in my system, Amazon should give the Product Key of office

Bill for ACT Fibernet was paid through Amazon Pay on Sep 8 which got declined by ACT Fibernet. That payment is still in pending state and no resolution is being offered by both ACT and Amazon.

I have booked the 'Boat Xtend smartwatch with Alexa' on 23 sep-22 and as per the current status it's showing it will be delivered on 27sep and in the app there is no update after 25 Sep. Yet I haven't receive product it almost 10 days now.
Today is 3 oct but there is no status.
I am pitched off to raised my concern in multiple time customer support. Can any one tell me where is my product now.

With respect to subject i would like to inform that my money from my account has been deducted with rs 629 but order payment failed. Please do the needful

I am prime customer in Amazon. Last seven day I made lot of purchase but in that so many products get different size so i return and also for delay delivery. Last 7 days i make a call for customer care for my delay delivery product rise a complaint daily it's huts me more it will create stress for me because I speak more than 27min daily in customer care but still i didn't get my product even I made a replacement in all call they say only sorry. I get compensation for delay iphone and wrong product they give one month prime and 100rs gift card.then for the product of boat watch i didn't get still now so I ask compensation mean they say only sorry sir we should not provide any competition and also you can cancel the product and get refund something like that they say. It's hurt me more sir because I already paid for the product. please help me to get a compensation with the product because of they hurs me lots in last seven days

I had ordered an item from Amazon on 23rd Sep, 2022. They had promised same day delivery. However they were unable to do so and hence I had requested a cancellation of my order. Its 2nd Oct, 2022 today but I have not received any resolution from Amazon on this. I am awaiting a refund of INR 52000 from them but they are just stalling and delaying. Every time I contact Amazon Customer Service they ask for 24 hours for resolution but nothing happens.

I had ordered this product Karcher Vacuum Cleaner with Order Id:[protected] from Amazon India website.
Upon receiving i found that the product does not have blower function which is the most essential function in the vacuum cleaner however the same make has other models with the blower function, i asked Amazon Customer Care representative for replacement with the another product model & adjustment with the difference amount but they are denying.
It was not mentioned in the description page that it does not have blower function which created confusion in purchase.
I had made many purchases from Amazon India with alot value, i expect them to support in this issue.

[protected]..for this order Amazon failed to do pickup as per schedule yesterday...so again return request was created for today Sunday... item not yet picked up..may pl note if item you fail to pickup today...then it's yours ( Amazon)responsible to pay and iniate refund by today night 2100 hrs...i will not be available at residence for next 7 days...in this case u( Amazon) don't say your return period over...so arrange refund by today night or i updating in social media and consumer forum... their customer care person even disconnected the call and every time they say some expert will deal butbin vain

On the day of order #[protected], i submitted return request since i didnt expect such a poor quality of saree. in span of 2-3days order was picked up along with other return orders. First of all, they didnt update the pick up in app so i could see order still waiting for pick up but actually it was picked up already. I am calling customer care to explain this confusion, they listened and update status of other orders but this one is still left. Fast forward today, am calling #Amazon customer care for more than a month now to get my refund back and all i get is hopeless promises that in next 2-3 working days you'll get money back.
Honestly, am sick of following up and stop buying anything from Amazon going forward, ever!. Not sure if i'll ever get my money back but just want to let others know that Amazon will break the trust and no surity of getting your money back.

My name is Dhirendra and i had Done a jio rechargeof rs. 267 from amazon on 02/08/2022& amazon cancelled this order due to technical issue. And on 30/08/2022amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but kotak mahindra 811 bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

Amazon not delivered my order of Apple Watch Series 7 order ( Id[protected] ) which I ordered for rs. 27, 150 in Amazon great Indian festival and after 10 days when my item is not arrived then I talk to customer care they are saying cancel the order and order a new product but the new product cost now is 41000 rs. So I want my product or I want my compensation..

Order Placed: 25 September 2022
Amazon.in order number:[protected]
Order Total: 999.00
Items Ordered
1 of: Statistics for Data Science, Miller, James D.
Sold by: AJ World Books (seller profile)

Shipping Address
*********
NOIDA, UTTAR PRADESH 201301
India
Payment Method
American Express **** 4741
Order Summary
Item(s) Subtotal: 999.00
Shipping: 0.00
Total: 999.00
Grand Total: 999.00

I cancelled order from amazon.in[protected])
Their website shows refund has been issued.but never got the refund into my account.raiaed the complaint and also asked for refund reference number. In last 20 days tgey are not able to find
neither reference number nor the refund. Called customer service many times.customer care executives are not able to provide proper answer. They answer like prerecorded answers

Online Shopping
Amazon India
Amazon India — The Amazon is showing as Order Delivered but we haven't got the Delivery at all @ Amazon Tried calling your customer care but after
Y
Y-Axis Solutions Pvt Ltd
from Hyderabad, Telangana
Sep 5, 2022
The Amazon is showing as Order Delivered but we haven't got the Delivery at all
@ Amazon Tried calling your customer care but after a while it getting disconnected
Amazon is not even calling back

Dear Sir,

We have ordered Garage Hooks for our office in Hi Tech City (Telangana) on 20 August 2022 and Amazon is showing as ordered is delivered in our premises on 24 August but whereas we haven't got the order Tried calling Amazon customer care -[protected] but after taking all the details the representative is hanging up the call
Request you to please do the needful
The tracking of the Details are given below as per Amazon

Tracking ID:[protected]
Your Account › Your Orders › Order Details › Track Package
Delivered 24 August
B09HTY4R8T
Delivered
Y-Axis solutions Pvt.Ltd
Summit Space, 3rd floor,
25 HUDA Enclave,
Hyderabad, TELANGANA 500081

See all updates
Delivery by Amazon
Tracking ID:[protected]
Order Info
View order details

Enclosed - Tax Invoice
Thanks & Regards
[protected]