Amazon India Complaints & Reviews

Bill for ACT Fibernet was paid through Amazon Pay on Sep 8 which got declined by ACT Fibernet. That payment is still in pending state and no resolution is being offered by both ACT and Amazon.

I have booked the 'Boat Xtend smartwatch with Alexa' on 23 sep-22 and as per the current status it's showing it will be delivered on 27sep and in the app there is no update after 25 Sep. Yet I haven't receive product it almost 10 days now.
Today is 3 oct but there is no status.
I am pitched off to raised my concern in multiple time customer support. Can any one tell me where is my product now.

With respect to subject i would like to inform that my money from my account has been deducted with rs 629 but order payment failed. Please do the needful

I am prime customer in Amazon. Last seven day I made lot of purchase but in that so many products get different size so i return and also for delay delivery. Last 7 days i make a call for customer care for my delay delivery product rise a complaint daily it's huts me more it will create stress for me because I speak more than 27min daily in customer care but still i didn't get my product even I made a replacement in all call they say only sorry. I get compensation for delay iphone and wrong product they give one month prime and 100rs gift card.then for the product of boat watch i didn't get still now so I ask compensation mean they say only sorry sir we should not provide any competition and also you can cancel the product and get refund something like that they say. It's hurt me more sir because I already paid for the product. please help me to get a compensation with the product because of they hurs me lots in last seven days

I had ordered an item from Amazon on 23rd Sep, 2022. They had promised same day delivery. However they were unable to do so and hence I had requested a cancellation of my order. Its 2nd Oct, 2022 today but I have not received any resolution from Amazon on this. I am awaiting a refund of INR 52000 from them but they are just stalling and delaying. Every time I contact Amazon Customer Service they ask for 24 hours for resolution but nothing happens.

I had ordered this product Karcher Vacuum Cleaner with Order Id:[protected] from Amazon India website.
Upon receiving i found that the product does not have blower function which is the most essential function in the vacuum cleaner however the same make has other models with the blower function, i asked Amazon Customer Care representative for replacement with the another product model & adjustment with the difference amount but they are denying.
It was not mentioned in the description page that it does not have blower function which created confusion in purchase.
I had made many purchases from Amazon India with alot value, i expect them to support in this issue.

[protected]..for this order Amazon failed to do pickup as per schedule yesterday...so again return request was created for today Sunday... item not yet picked up..may pl note if item you fail to pickup today...then it's yours ( Amazon)responsible to pay and iniate refund by today night 2100 hrs...i will not be available at residence for next 7 days...in this case u( Amazon) don't say your return period over...so arrange refund by today night or i updating in social media and consumer forum... their customer care person even disconnected the call and every time they say some expert will deal butbin vain

On the day of order #[protected], i submitted return request since i didnt expect such a poor quality of saree. in span of 2-3days order was picked up along with other return orders. First of all, they didnt update the pick up in app so i could see order still waiting for pick up but actually it was picked up already. I am calling customer care to explain this confusion, they listened and update status of other orders but this one is still left. Fast forward today, am calling #Amazon customer care for more than a month now to get my refund back and all i get is hopeless promises that in next 2-3 working days you'll get money back.
Honestly, am sick of following up and stop buying anything from Amazon going forward, ever!. Not sure if i'll ever get my money back but just want to let others know that Amazon will break the trust and no surity of getting your money back.

My name is Dhirendra and i had Done a jio rechargeof rs. 267 from amazon on 02/08/2022& amazon cancelled this order due to technical issue. And on 30/08/2022amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but kotak mahindra 811 bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

Amazon not delivered my order of Apple Watch Series 7 order ( Id[protected] ) which I ordered for rs. 27, 150 in Amazon great Indian festival and after 10 days when my item is not arrived then I talk to customer care they are saying cancel the order and order a new product but the new product cost now is 41000 rs. So I want my product or I want my compensation..

Order Placed: 25 September 2022
Amazon.in order number:[protected]
Order Total: 999.00
Items Ordered
1 of: Statistics for Data Science, Miller, James D.
Sold by: AJ World Books (seller profile)

Shipping Address
*********
NOIDA, UTTAR PRADESH 201301
India
Payment Method
American Express **** 4741
Order Summary
Item(s) Subtotal: 999.00
Shipping: 0.00
Total: 999.00
Grand Total: 999.00

I cancelled order from amazon.in[protected])
Their website shows refund has been issued.but never got the refund into my account.raiaed the complaint and also asked for refund reference number. In last 20 days tgey are not able to find
neither reference number nor the refund. Called customer service many times.customer care executives are not able to provide proper answer. They answer like prerecorded answers

Online Shopping
Amazon India
Amazon India — The Amazon is showing as Order Delivered but we haven't got the Delivery at all @ Amazon Tried calling your customer care but after
Y
Y-Axis Solutions Pvt Ltd
from Hyderabad, Telangana
Sep 5, 2022
The Amazon is showing as Order Delivered but we haven't got the Delivery at all
@ Amazon Tried calling your customer care but after a while it getting disconnected
Amazon is not even calling back

Dear Sir,

We have ordered Garage Hooks for our office in Hi Tech City (Telangana) on 20 August 2022 and Amazon is showing as ordered is delivered in our premises on 24 August but whereas we haven't got the order Tried calling Amazon customer care -[protected] but after taking all the details the representative is hanging up the call
Request you to please do the needful
The tracking of the Details are given below as per Amazon

Tracking ID:[protected]
Your Account › Your Orders › Order Details › Track Package
Delivered 24 August
B09HTY4R8T
Delivered
Y-Axis solutions Pvt.Ltd
Summit Space, 3rd floor,
25 HUDA Enclave,
Hyderabad, TELANGANA 500081

See all updates
Delivery by Amazon
Tracking ID:[protected]
Order Info
View order details

Enclosed - Tax Invoice
Thanks & Regards
[protected]

Order date - 22-Sep-2022

Order #[protected]

Order total- 1, 999.00 (1 item)

I had ordered MI Power Bank but have received empty box filled with papers, I called Amazon immediately and told them the issue and it's been more than 7 days still no satisfactory help from amazon

Amazon's support executive told me to add bank account in my Amazon account so I did it but still haven't received any refund Amazon is just consuming time so that they can close the Complain later

I request kindly provide me refund ASAP in my bank account

Iam deposited 3, 000 but now they asking 5000

I order a watch but received empty box...amazon denied to give refund or replacement

Hi There

I have ordered 43inch 4K Redmi TV during Great Indian Festival Offer, but I have not received it. As per scheduled delivery. To clarify this issue, I have called customer service executive. The executive mentioned 48hours to resolve the issue. But even after 48 hours I have not received product neither any information on delivery update.

I have called Customer Care many times during last 2-3 days regarding this, but no one is able to answer the delivery status and not able to take responsibility.

I don't understand why anyone is not taking responsibility of customer issues. This is not expected from Customer Centric Global ECOM company. There should be one window were customers issues need to be resolved with some time frame

I ordered one plus nord 2T with exchange & it was expected on 28th sep & due to exchange with my current mobile I erased all the data and was waiting for it to be delivered.

As usual they came up with stories by changing the status that it cannot be delivered and now it says that it will be delivered by 1st October or I can go for a refund.

This is happening most of the time and we are helpless.

Please look into this .

Sir
I have applied for deleting my account online
They sent a autogenerated msg that you will get sms or email
I recived nothing, so I tried contacting g them, but found that there customer care is not working
As I want to talk on phone with customer care to delete my account as it is sharing my address and phone number publicly
I have a privacy and security concern
But after trying many ways found that that have no way to talk with
This means many Amazon accounts when not deleted, Amazon is jeopardising consumers personal details,
As last resort I am writing to you
Kindly help me delete my account from Amazon
If we see it on broad prospective they made it so complex to delete accounts Many users must be leaving without deleting as its so complex and no customer support

Rgds

I lost my money around 17000 rupees by Amazon mall . completing 6 task tell me recharge again and again more big recharge . Refund my money back.