Amazon India Complaints & Reviews

I purchased foot sealer from amazon on 13 dec-2021 of Zegel brand from auro industries, on amazon it is showing 6 month of warranty, product stopped working on 13 may 2022, i contacted seller on same day on WhatsApp as no other mode of contact detail was available on amazon or Auro industries website, initially he denied for warranty saying that product is old.then i send him bill copy for their reference, after that he stopped replying to...

This is Vaibhav Thakur,
On 29-July-2022, I ordered DEEPCOOL RF120 FS 120mm Case Fan 3-in-1 Pack - (DP-FLED3-RF120FS-3P) #[protected] from Amazon of Rs 9057/-. It got delivered by Amazon on 1-August-202, when I opened that product it was not the same product which I ordered. Amazon team delivered a old & dusty set up box to me instead of actual product (screenshot attached). This order was placed with Appario Retail Private...

This is Vaibhav Thakur,
On 29-July-2022, I ordered DEEPCOOL RF120 FS 120mm Case Fan 3-in-1 Pack - (DP-FLED3-RF120FS-3P) #[protected] from Amazon of Rs 9057/-. It got delivered by Amazon on 1-August-202, when I opened that product it was not the same product which I ordered. Amazon team delivered a old & dusty set up box to me instead of actual product (screenshot attached). This order was placed with Appario Retail Private...

Hello this is for my Amazon order number #7566.
On 25 July 2022 Amazon showed me an exchange offer on their laptops which provided me an extra discount of 5000 on the exchange value. I ordered it and the delivery boy came on 31st July 2022, he checked my device and asked me to repair couple of things otherwise it will be cancelled and asked me to reschedule it for a week I did what he said, it got rescheduled to 6th August 2022 and...

Dear sir, i have ordered black colour women sketcher shoes without laces but i have been delivered wrong shoes twice and customer care team is also not responding well . your indulgence will be highly appreciated ....

Sir i make a payment by amazon pay of 7200rs on 16july2022 on 1.43 pm to rajendra but this payment is blocked the reciver bank doesn't receive yet and I have also didn't refund it...

Refund was not done on requested account rather then on another person's Account and for confirmation of refund before proceeding i even called amazon for verification that i want in my account with verifying last digits but they sent payment in another account which isnt mine my account was breached and i even changed password and all so my money should not get into wrong hand inthe hands of hacker or anyone who i dont trust much.
For...

I returned the defective item but they didn't not issue a refund of my order
[protected]. Their customers service agent is not helping....

My order no. is[protected], which was delivered today on my address. The order was taken as pay on delivery mode. The actual amount of product 489 and delivery boy take extra payment i.e. 599 rupees from me. Please ensure that, the extra amount will revert back to me and take some strict action against him...

Product has not been delivered. Sending back to the seller because something wrong with delivery. Not the same product is available for more cost. Who will bear that amount? All this nonsense happened without my knowledge. I need my product back. DO not need refund. I paid my amount 15 days before....

I bought two product whose order numbers are respectively
1. ORDER #[protected]ordered on 9th July 2022)
2. ORDER #[protected]ordered on 5th July 2022)

Both the products I received were not matching with the products I ordered for. So I applied for return for the First order and replacement for the second order. Both the products have be returned back around 2 weeks (approx.) back but so...

I order a fridge in feb 2022 and now its not working so i raised warrenty claim on 24 of july but from that time they just giving different policies and other excuses and not resolving my issue its been 13 days today my fridge is not working and i am not getting service from amazon for it neither am getting any benefits of being a prime member all they are just giving excuses and every they ask me to wait for 24-48hrs...

This is regarding Order No:[protected]. I have received a wrong product and customer care executives are misleading by saying the Havells company technician would come and put the details in job sheet. I have door cam video footage in which it can be clearly seen that Amazon delivery agent is delivering a wrong product. Customer care executives are even hanging up the phone in the middle of the talk and I would like to report this...

Hi,

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*3• Back office...

I have ordered Mi Laptop worth Rs.54, 990 on 27th july 2022 in exchange with my old laptop for Rs.19, 100 in which Rs.10, 000 is a exchange promotion.
i have received the product on 31st July 2022 and on checking the product, i found some scratches on laptop and piercing on the amazon packaging and laptop packaging. After contacting with Amazon customer care service team on the same issue, they have accepted for the replacement and...

I ordered "HP X200 Wireless Mouse with 2.4 GHz Wireless connectivity, Adjustable DPI up to 1600, ambidextrous Design, and 18-Month Long Battery Life. 3-Years" on 26th July 2022. In the order one of the accessories i.e, USB Dongle (USB which is inserted in the PC for connecting the mouse with the PC) was missing. I requested a replacement for the same on 1st August. On 3rd August, my replacement was scheduled but they failed in doing so. On...

Dear,
I order 1 plus tv from amazon of rs 25999/ (20311.72 +5687.28gst)for my hotel.
And the tv is booked from our amazon business account
We request to amazon executive for revised my invoice and put our gst no in the name of sangria hospitality.
We will not be able to take itc towards the same.
And we request them for only update our gst details on portal not raised revised invoice then they reply -Unfortunately...

I have ordered One Plus 10 Pro 5G in amazon on 23rd July 2022 as part of prime day sale for Rs.48346. It was out for delivery on 30th July, but I didn't receive the Product on 30th July, so I called Amazon customer care and they said there were some issues so we were not able to deliver it please wait two days. So, I waited for two days and then I called them again on 1st of August and they said it was not delivered because of some external...

I have ordered Vu 139 cm (55 inches) Masterpiece Glo Series 4K Ultra HD Smart Android QLED TV 55QMP (Armani Gold) (2022 Model) | Built-in 4.1 Speaker on 23rd July 2022. The product got delivered on 31st July 2022.
Upon receiving the product it was damaged.
I called customer care on the same day 31st July 2022. They created a return request and told me to wait for 2 to 3 days. But even after 4 days, the product did not picked...

I tried to buy a phone from amazon iqoo neo6 5g of price 29999, but the transactiojn failed although the money was deducted from my account....