Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 19928
Resolved
1458
Unresolved
18470
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 68

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anuj Kaul
Aug 9, 2022
Report
Copy

Product not delivered and harassment

I ordered a phone on sale with an exchange offer on Amazon on 5-Aug-22. They claimed on their website that it will be delivered in 1 day, i.e. 6-Aug-22.
It was a prepaid order. The phone was priced at INR 50, 099 and after discounts and exchange, it costed me a little more than INR 27.000

The product was shipped by the seller on 6th morning and it was out for delivery. The delivery agent did not reach my location and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Randeepsingh26
Aug 9, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
Report
Copy

Return pick up is getting cancelled without my consent

I have ordered "ASUS ROG Strix G17 (2022) gaming laptop" from Amazon India seller "World of Ninja" which cost two lakh five thousand rupees and I received completely different laptop from Amazon India seller which cost fifty thousand rupees. I have tried for its return for around 5-6 times till now but every next day of creating a return the return gets cancelled automatically without my consent, tried connecting with customer care also for...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hindustan5657
Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order item not replaced

Address:Achalganj

I buy ac stabilizer but in 8 days the stabilizer not work then i call amazon customer care for replacement on 30 july he speak me ok its replace but still now no replace .I also call many time but no response . My problem not solve my ac network without stabilizer and also too much hot these days.
I never buy again and nobody buy from Amazon .
Mobile no. [protected]...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
prabhu algan
from Chennai, Tamil Nadu
Aug 8, 2022
Report
Copy

Online purchase refrigerator

Hi,
I had purchased alag refrigerator, received today, my family group was to small in size, i tried to replace the product, but they informed me not possible.
I am ready to pay extra for transportation as well.
This was not informed in the website that, return was not possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.woorich.top/bx/login/reg/invite_code/8888

Olá, levei um golpe de quase 5mil e preciso muito desse dinheiro de volta! Estou desesperada por ajuda! A plataforma promete pagar bem, mas me cobrou um valor muito alto e tenho de pagar para poder pegar meu dinheiro de volta!!! Mas não tenho mais da onde pegar dinheiro!!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AmanpreetSingh04
from New Delhi, Delhi
Aug 8, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received damaged product and didn't get resolution.

ORDER #[protected]

I received damanged product again from amaon and amazon customer care talked rudely and didnt gave me resolution.

They says I was lying. It was rude and pathetic way of handlling their old customer.

Please help me something about it. I dont know where to go but end up entering complaint here. Please help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
from New Delhi, Delhi
Aug 8, 2022
Report
Copy

Return not pick up

I have bought a laptop from amazon for 62k. Firstly the order got delayed. When the delivery guy came, he was in hurry.. he did not even opened the product ( as it was an electronic product) and ran away. when i opened the box, I found it is a fake product .. the laptop was a used one and the screen was broken.. Immediately i called customer care and they assured me that the product will get returned and money will get refunded ..there was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad

I ordered mobile on July 24th. The delivery date is Aug 4th. Delivery agent had not delivered the product that day saying it's been already 8:45 hence cannot be delivered. But the next or till today Aug 8th the product is not delivered even though after so many calls to customer support. Customer support is not useful. Not a single person is taking responsible for the product delivery. They were saying it will be delivered in few minutes...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Loyal_Indian_Customer
from Bengaluru, Karnataka
Aug 7, 2022
Report
Copy

Product being delayed for no valid reason with no status updates

Website:www.amazon.in

An item I ordered (Order#[protected] was to be delivered by yesterday i.e. 6th August between 3PM to 7 PM at my home address under the same day delivery guarantee. It was not delivered and since yesterday, I have been conversing with multiple customer support executives over chat as well as call (5+ to be specific) but with no valid support or solution.

All of them are providing with the same generic templatized...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
New3355 Last
Aug 7, 2022
Report
Copy

Cancelling my order without my concern.

Address:india

On the date of 7th august 2022, I ordered a product from amazon india.
Next day they cancelled my order without asking me,
when i complained to customer care they told me that it was error from seller so thats why seller cancelled order.
amzaon customer saying that three
is nothing can do.
this is happend with me for 2 or 3 times.
here is the product order details

Order #[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HL A
Aug 7, 2022
Aug 7, 2022
This thread was updated on Aug 7, 2022
Report
Copy

OnePlus Mobile is not delivered

Address:Hyderabad

Actually product should be delivered by Aug 3rd. But till now I never received any response from Amazon or not even the product. Very bad customer support. Not a single person is taking responsible for delivering the product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aman.dutta
from Jammu, Jammu and Kashmir
Aug 7, 2022
Report
Copy

Cheated by Amazon on the promotional cashback

Website:Amazon.in

I ordered a mobile phone using a credit card which had an offer of 10% cashback upto rs 2500 on mobiles.

It was mentioned that cashback will be credited after 24hrs of item getting shipped. I called Amazon customer service multiple times when I didn't receive the cashback.
They asked for proofs regarding the transaction to confirm whether I used the correct card and I shared all the proofs.

I was promised...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shitij Rai
Aug 7, 2022
Report
Copy

Received defected tv

I bought this Samsung tv 22 june 2022 when product is come installation service boy open the box tv is broken no mark any code even not Samsung logo and not working i complaint and Amazon accepted but now its 1 month no one take back this product every time delivery service man cancel this order i phone every 3 days its almost 1 month now please help me tv price is 35999...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandrabhan Dhonde
Aug 7, 2022
Report
Copy

Ordered items not received, but shows as delivered

Address:Nashik, Maharashtra

I have ordered items from Amazon order ID[protected] on 29 July 2022, till the date items was not received by me but on tracking it shows items delivered on 06 August 2022, customer service of Amazon is very hopeless and very critical to connect them . Amazon should be banned in india.making frauds with customers....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohammad Humayun
from Aligarh, Uttar Pradesh
Aug 7, 2022
Report
Copy

I gave all the answers of the quiz of redmi k50i correctly even then I did not get the mobile

Address:Amazon

Maine amazon open kara aur maine search kara funzone maine dekha ki new quiz aya hai redmi k50i jitne ka maine quiz khela us par likha tha ki Pata 7 August ko chalega jab 7 August ayi to maine dekha ki Mujhe Mobile nahi mila aur maine quiz ke sare answer bhi sahi bataye the quiz 5 puche the maine 5 o ke answer sahi diye

Name : Mohammed Humayun
Mobile number : [protected]
Gmail : [protected]@gmail.com...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kawal4572
from New Delhi, Delhi
Aug 7, 2022
Report
Copy

Amazon delivery person late night delivery

Address:Shahberi Greater Noida

I ordered Amazon bed cover. It was supposed to be delivered on 6 August. No call came for delivery only emails that it will be delivered today. At 9:25pm got call from Delivery boy asking where is the location. Informed him location. He was only 5 minutes away but saying it will take half an hour to reach. On asking why said. I have other deliveries. After half an hour I left for office due to night shift. But to my surprise he came at 10:40...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rekha2711
Aug 7, 2022
Report
Copy

Product missing from total parcel

I had ordered from amazon fresh on 24 july 2022 when prime days sale. Order id[protected]. Order contain 3 pouches of mother dairy ghee, one Packet of Pillsbury chakki atta and 1 packet of maggie. When i got the parcel it was perfectly packaged when i opened it there is only 2 pack of mother dairy ghee instead of 3. So i raised issue in amazon customer care and they responded after the dead line provided by them when i called back...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Thilagavathi N
from Chennai, Tamil Nadu
Aug 6, 2022
Report
Copy

Refund request of Rs 999 for a product that has not been delivered

Address:Q city, 2nd floor block A and B,survey number-109, 110,111/2,nanakranguda village,Serlingamplayy mandal,rangareddy hyderabad, andra pradesh,500032

I ordered Pro Elite PU smart flipcase cover for Samsung galaxy tab S8 plus/ S7 plus/ S7 Fe on 4th of june 2022. Order # :[protected] . Transaction number : XW[protected] . My order is still in dispatched state. I didn't get my order delivered. Kindly refund the amount I've spent for that product...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aga88
from Gurugram, Haryana
Aug 6, 2022
Report
Copy

Refund not received, but item was picked

Address:Emaar Palm Hills, Sector - 77

I raised a return/refund request on 15/July for 2 items I ordered from Amazon. Both items were picked at the given date 16/July but the refund is received for only 1 product. There is no update on order#[protected]. I started the complaint on customer care after waiting from 17-20th July.
21/July I made the first call to customer care, they told me there was an issue with the way the item is updated and tracked by the pickup...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Piyush Kansodiya
Aug 6, 2022
Report
Copy

Mobile phone of iqoo

I recently bought IQ oo z6 5g phone and it has 50m.p camera and it is useless and I want to return it and want refund camera is useless...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy