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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 64

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V
vishnurktym
from Kottayam, Kerala
Aug 18, 2022
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Undelivered Order showing as delivered

I have ordered a memory card for Rs.579 on 01/08/2022 and Item has to be delivered on 09/08/2022 and message also received saying that item is out for delivery but still I haven't received the item or refund amount. Details of order given below
Order date 01-Aug-2022
Order #[protected]
Order total 579.00 (1 item)
Tracking ID:[protected]...
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C
chini002
Aug 18, 2022
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Not get any refund

I return a product to amazon but didnot get the refund since 20 days of the return pickup and even I am not able to talk to customer care to talk about the refund...
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Anushikha03
from Delhi, Delhi
Aug 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not picked up and not giving refund

Website:www.amazon.in

I ordered Samsung 192 L 3 star inverter Direct cool single door refrigerator of Rs. 15, 480 on 31 July 2022. I requested for return next day. It's been 15 days, pickup boy is not picking up the product and also not answering my calls. Customer service representative always ask me to wait for next 72 hours. Till now they have initiated 5 returns and still asking me wait for next 72 hours. Initially customer service representatives said that...
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K
kartikushwaha93
Aug 17, 2022
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Wrong product received

Dear sir, i orderd a laptop on amzon. product name was " hp 288 g8 laptop 3k9u1pa" on 5 auguest 2022 and i recive the product 16 auguest 2022 but the product i recive was different and i was a recive a scrap laptop, the box was dell company and charger and manuals also missing. please help me as soon as possible.
my order id was "[protected]"
and product amount 26500/- rupees
Name: kartik kushwaha
mobile...
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D
dsharma20
from mathura, Uttar Pradesh
Aug 17, 2022
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Missing Product ( Mobile Charger )

Address:House no.240/175 , near Pathak cyber cafe , Mathura, Uttar pradesh ,281001

Dear sir,
My self yogesh Upadhyay, I am informing to you that I have raised order of smart phone ( Model - IQOO Z6) on 14th Aug 2022 . Today I have received my order but I have found that mobile charger missing during unboxing .
I am not expecting this type of delivery from reputed brand, Kindly return my product & replaced with new order as early as possible .

Order number[protected]
Order...
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M
MansiGrewal
from New Delhi, Delhi
Aug 17, 2022
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Delivered less amount, charged for more

The seller delivered 22 pens whereas I prepaid for 25 pens. Fraud company....
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D
Drmegha_smile
Aug 17, 2022
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Wrong product delivered, no refund

Wrong product with W BRAND kurta was delivered. On returning the same immediately by uploading pics of received product, product was taje by amazon bu no refund till date. And on top of that pathetic customer care specialist team claiming correct order was sent. Fooling and looting customers
Absolute fraud...
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A
Avishek Deb
Aug 17, 2022
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Amazon pay icici credit card not received

I had applied for amazon icici credit card 10 days ago.
Video kyc application done.
Address verification with company visit done.
Telephonic verification done.
Since then neither amazon nor icici are contacting me to inform of delivery of credit card....
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I have cancelled my hanging Nick fan of rs 699 but not refunded to my bank account. How to get back my money...
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I placed an order(ORDER #[protected] on 7th Aug, and the item was supposed to be delivered on 13th Aug. On 13th, the item displayed as delivered. I contacted customer support within 30 mins informing them about it. I was asked to wait till 17th Aug and if i still do not get it, new order would be dispatched even if its POD.(same info by both bot and customer executive). Today, on 17th, i contacted the team again and they are saying...
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Website:Amazon

We just ordered a magic swing car for kid and it's the second time they are returning the product without contacting us. We paid all the money and they are Just cheating us. We trusted this company that's why we ordered but you are betraying us with the money....
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S
ShashankSawant
Aug 17, 2022
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Fraud Seller Refund Issue

Website:Amazon.in

I ordered a cupboard from Amazon. It took around a week and it was still showing not delivered. I got tired and decided to cancel the order, but to my surprise it was not cancelling the order.
Now I have contacted their customer care multiple times, every time they say that they have cancelled the order but I didn’t get the refund. Now it has been 3-4 weeks neither did I get the product nor the refund.

Seller Name...
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M
Mohammed al fahad
Aug 16, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
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Account is on hold for 4 months, Items were not delivered also and no refund is credited

Address:Hyderabad

My account is on hold for 4 months, I had ordered 2 items from amazon both
were not delivered to me, and I didn't get my refund back also, I had
called amazon customer support many times since 08/05/2022, regarding my
account activation and about my refund, The refund amount is *13889/- *of
both orders each one is of *6990/- *product name is Samsung Galaxy Buds
Pro, ordered date is 04/05/2022 time is 02:07...
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S
Saurav Ralli
Aug 16, 2022
Aug 24, 2022
This thread was updated on Aug 24, 2022
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My Account has been Locked since 24th July 2022,

Website:Amazon.in

My Amazon Account Was locked on 24th of July 2022, I haven't recieved a single mail as to why it happened, Futhermore i bought amazon prime subscription For an year which is now useless, My amazon pay had wallet had 4000 Rupee which i cannot withdraw or use, I am still being charged for my audible subscription and have lost more than 15 Audiobooks i purchased, Same thing with my My Kindle Purchases.
My Email Address is : saurav.[protected]@gmail.combr...
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A
ameet140
from Pune, Maharashtra
Aug 16, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
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Amazon false commitment costing me additional money

Hello -

I ordered a mobile (Samsung Galaxy S20 FE 5G) on 8th Aug during Amazon sale which was committed to deliver on 12th Aug.

Today, on 16th Aug i realized, Amazon cancelled my order automatically and initiated money return.

Amazon said sorry to me for mistake and suggested to order again from website.

my Concern : Same mobile costing me 10, 000 more on amazon, and the mistake...
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G
GauravGuptaNoidaEXt
from Greater Noida, Uttar Pradesh
Aug 16, 2022
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Order No 407-9753746-2739535

I applied for return and it is coming as return verification failed but no one came at home.

IS amazon trying to play with customer...
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S
sridev19
Aug 16, 2022
Oct 12, 2022
This thread was updated on Oct 12, 2022
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Unethical behavior and dubious offers

Hi,

Amazon India recently was promoting samsung home appliances by giving 5% cashback on the second samsung applicance purchased 10 days after the purchase of the first samsung home appliance . accordingly, I purchased the samsung refrigerator on 5th july. I collected amazon's partner offer and then placed an order for samsung washine machine on 19th july ie after 14 days gap. They were supposed to refund 5% cashback. But...
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C
Call toll free number -8509-035-964/Customer service,(8.00..)bbbbhh
Aug 16, 2022
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Refund related I

How to Contact Amazon Customer Service @ Pissed Consumer Help Page https://help-center.pissedconsumer.com...
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P
Pradeep.g.mudaliyar
from Mumbai, Maharashtra
Aug 15, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
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Being a Prime Customer in Amazon is been joke

My Amazon order no.:[protected] which was supposed to be delivered on the next day 14th aug under my Prime subscription. Which has not been delivered and it's the third order in which I'm facing the same kind of issue.
Even writing email to customer Support and Company CEO isn't any use. Even calling customer care multiple times and having conservation through chat also wasn't of any use and they are not even aware about basic...
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M
martin owens
Aug 15, 2022
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Poor customer service again

I was delivered a vacuum cleaner it had been used. I have had a call from Amazon customer care (not appropriately named) on 4 occasions and they have failed to activate the return due to "software problems' I was promised a call back 2 days ago and I am still waiting. shocking service from the returns department the delivery department and of course the customer care department and probably the IT department. you deserve to go out of business...
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