Amazon India Complaints & Reviews

I ordered a Laptop through Amazon using EMI option with CITI Bank Credit card and paid 32506.4 rs but Amazon did not delivered the product and refunded the amount 32506.4 rs back to my CITI Bank account. And as per Amazon the EMI should be auto closed in this case but CITI bank is not closing the EMI and asking me to pay 30000 rs extra to force close the EMI.
Amazon is directly saying that the amount has been refunded from our end and our job is done and for the EMI related issue Customer should run behind the Bank. But this issue has been created from Amazon side and they should help customer to close the EMI. If Amazon do not have the product then why they are showcasing those items in their website. I did not get the product then why should i pay emi or 30000 rs to close the emi.

I have not recieved my refund but company showing successful

I lost 144000 many more fake websites in this type now only I'm seeing this very disappointing... Careful guys

I got delivery agents number through email when I'm trying to contact him him phone continuously going busy. Sadly my number is also not mentioned on invoice . Delivery agents number [protected]. My Amazon order number #[protected]...

I have the ordered the new mobile in exchange of old phone. But due to technical glitch by Amazon during verification they are not delivering my order.it is the mistake by amazon.i have lost many offers from other apps

ORDER #[protected] was retuned and Pickup Tracking ID:[protected]. It was picked up by the Amazon agent which was updated in their system. Then there was no update. After a month I contacted customer care. They said I have sent the wrong item and accused me of counterfeit return and denied refund. On asking what is the item they have received they have confirmed that they don't know. At this point of time I do not have the product nor the refund from Amazon.

I have ordered fuji flim instax mini camera from amazon on 3rd of oct. Upon ordering the product that I received was of a different colour. I have initiated the return and have asked for refund on the same. The return was picked up on 13th oct. But today its 23rd oct and they have not yet initiated the refund. I have not received the refund for the product and the product is also with them. This is cyber bullying from amazon being such a big brand. Attatched is the product that I have returned as I have received it.

I joined in Amazon part time job on 10-09-22. At first guide me well, but in withdrawal information wrongly input by me. It is my mistake. But lifting wind control they asked me 15% of my mall account [protected] eranings. But I can not done wellness because I am already recharged nearly totally 9 lakhs in Indian currency. Recently they 50k all problem lifting and getting withdrawal. In this account recharged my life time savings and barrows. Please verify and resolve my problem.

3rd class customer care service of
@amazonIN


I’ve ordered an Item with Order No:[protected] on 17.10.2022 which consist of 3 Items and package is missing 1 Item which is of 1, 494 rs.

Missing Item is: Logitech Pebble M350 Wireless Mouse with Bluetooth or USB - Silent, Slim Computer Mouse with Quiet Click for Laptop, Notebook, PC and Mac - Graphite

@amazonIN
Amazon customer service is saying they can’t do anything which is shameful

I had ordered an laptop on Amazon on 2 oct and received it on 7 oct as i received it nd opened for setup the screen was not atall working properly so i applied for return within a hour . intilially i was said tht i would have to wait for technical department vist so as they said i just waited for it but tht guy just called me and said to send pics of it nd assured u would get a replacement but later whn i contacted customer care they said like no stock so they would provide refund on return, i accepted it . initially it was scheduled on 12 oct but it got a failed tht contacted CC they said next time pickup would be for sure so accepted it nd waited on 16 oct even on tht day it was failed . again called CC they said 19oct would be for sure but again got disappointed as it got failed now CC said 22 oct is last for sure if this time it gets cancelled we would provide advance refund but now on 22oct again got failed nd as i trusted Amazon Customer care called them again but now they r saying like no there is no such police this was a total shock again they have rescheduled for 26 oct, how can I believe even this would not fail this time, lost my trust on customer service now, wht shd i do if even on that day it gets cancelled or failed, i desperately wanted a laptop in this month had some online intership to complete nd submit but now wht to do no laptops there. doing it in mobile is highly impossible so plz help me out solving this problem .

I have placed an order for mattress via amozon order no[protected] on 29 sep 2022 and get the dilvery window of 04 Oct to 11 Oct 22 and on amozon it showing your courier is picked up by logistics partner on 06 Oct 22. I tried to reach to wakefit and amozon both customer care but no one able to provide me the logistics partner details and asuured me to get on time dilvery. It is total fake and even on 21 Oct 22 I can't get my order.

Hello Sir /Madam !
I ordered a puma shoe worth Rs 4, 339 on this month October 1 and it’s already starting to fade away the Colour . Since I use wore it Thrice I don’t understand why the quality is so bad . Did I received an old stock product ?
Please reply !

I purchase nivya body product from amazone and I paid by net banking.product not relived to me .so I requested for refund .amazone said refund initiated and will be credited on your account 3 to 5 days.but after 10 days amount is not showing on my bank account.

I ordered HP laptop, received faulty product. Requested for replacement on 11 October 2022. But the replacement process stated on 13 October continued updated replacement order arriving by 9pm until 16 October 2022 Amazon updates if not arrived today evening next day it shall be refunded. on 17th October requested for refund process, till today i.e 21 October no agent has come to pick up the laptop. Basically, Amazon is trying their best to block me from purchasing new laptop when there is big sale on Diwali. Its been 10 days amazon no action from their side. more than 20 calls made to Amazon customer care executive, every time lied and disguised responses. am tired and frustrated.

My order refund as detailed below from amazon to my PNB account has not been credited yet despite various followups with bank and amazon customer care. Please help
My account is in PNB west patel nagar branch Delhi.

My payment of Rs. 584 has been processed successfully on 9/9/2022 at 4:48pm as per amazon via UPI. The amount should have been reflecting in my account but not yet credited in my bank account. The order id is[protected].

The Refund Reference Number for the transaction as provided by amazon is[protected]. I haven’t received my payment yet (21st October 2022).
Please help me in locating my payment as my bank is asking for some UTR but amazon is unable to provide me with that. Please help and resolve this issue.

I've ordered a daikin 1 ton AC on 22nd Sep at Rs 43526(net. After deducting 4322 IBD and 150 promo) and amazon delivered me a wrong model, I complaint about it in Amazon but still no action has been taken. The Amazon executive told me to reorder the same product again but as the price was increased to 57, 111 Rs he promised me to give a price difference of 9112 Rs and IBD of 4332 Rs both (email attached) so as to match the initial order price...

Hello Sir/Madam,

Amazon service is getting degraded day by day and never ever I get my product deliver at the doorstep, for my order I need to go to the market and take my product. More than one week has been elapsed, to be accurate with the timing I would say the complaint I started registering is from 11th Oct 2022 and what I am getting as a response each and every time is an apology but not the product. Firstly, I thought there might be issue with my account, then I ordered things from my father's account, but issue persist the same.

More than 30+ calls has been placed from my side regarding the issue with numerous complaint and escalation, no one is looking into it. When I tried to talk with one of the Amazon's leadership team and provided my concern, he replied to me back we don't have any solution or authority for taking action to seller or going into consumer court, so I asked if issue persists the same when I place my next order, he said again i would ask you to place the order, we don't have any solution.

If this is what they would do, then whom I need to ask for help.

Amazon delivered me defective product but when i orders for replacement but not deliver and cancel mu order when i ask for refund they can not do

Reg. Mob. No. [protected]

Refund amount was not credited in my account w

I have ordered 2 nos. Of mmtc-pamp india pvt ltd. Lotus series 999.9 purity 50 gm silver bar vide order no.[protected] by paying of rs. 8318/- ( after discount rs. 7666.20) but just now i have received only 01 ( one) no. Of 50 gms silver gms instead of 02 in box.
There is no contact no. Of shipper as well as amazon on invoice and all the contact detials of harasharatna inc, banglore, karnaktaka ( shille/seller) is wrong on on line platform

the shipper invoice no. Is : ka[protected] dated 15.10.2022 shows 032 silver bars but the shipped quantity in box is only 01
pl. Check and confirm urgently