Amazon India Complaints & Reviews

Loss of my money 7000

On june 11 2021 a refund have been processed for two items that I ordered from Amazon amounting of Rs 552 for first item and Rs 2899 for the second item. The amount didn’t reflect on my account so I talked with amazon customer care and they asked me to talk with SBI customer care. the SBI customer couldn’t be of any help and they told me I have to deal the issue with amazon customer care. I spoke with amazon customer again but they said I need to visit my bank branch if that’s the case. so I went there and spoke to one of the executive and they said they cant help on that matter I need to speak with the amazon and not SBI employees. I spoke with the amazon customer again and they couldn’t help regarding this issue. it was a waste of time, money and energy. it was not only once I visited the branch but thrice. since I was bouncing back and forth with no solution I gave up as it was extremely frustrating.
After that incident I was even more scared to use prepaid so on 9th august 2022 I paid for three items by COD. I paid through a link send my amazon (ezetap.com) amounting to Rs 2576. The first payment didn’t went through even if it was debited from my account so I had to pay twice. A refund order have been processed on that very day and they said it would reflect on my account by 22nd of August 2022 but till today I haven’t received my refund.
Sir I would be so glad if you could kindly look into the matter and help me to resolve as soon as possible.
Thank you
my contact details
phno: [protected]
email: atu32.[protected]@gmail.com

I have an order and with my sister misbehave on call and he totally misbehave with her and Amazon customer care also didn't take any action on it

There was a offer during prime day sale 2022 that if we order more than 500rs we will get a cashback of 150rs flat on 23 & 24 july.The offer is not applied on any products.The amazon team told me to order and after return period is over they will provide me cashback manually in form of gift card.But never recieved it.Several people complained this on public form as a fake offer by amazon and i have raised cashback query but after 1 month there were no resolution.So, Should it be right to say it as a fake offer by Amazon India since it was not applied to anyone and false claims were maid to make people just order and not return it.If we combine all order around 2 days of prime day sale then it a huge number in terms of capital those who have collected offer and never recieved cashback for it.

I purchased a product Rs. 239 but amount is still not credited in my bank account please help me
Refund Reference #[protected]

Received a parcel with AWB NO.[protected] from amazon which was not ordered by me. Now unable to return the product inside seems used and damaged as well.. please look in for that and also paid 300 rupees need a refund

I ordered a running shoes on 07/08/2022. When it got delivered it was too short. I applied for the return policy but still no one came to take the package . I have called the Amazon customer care 5-6 times but they were just saying that it will come after 3-4 days. But no one came. Please take the return as soon as possible.
Order number =[protected]
Order date = 07/08/2022

I ordered the above mentioned Shoes and got a prompt delivery. However, The box was torn. The shoes were falling out. It did not come in the usual Amazon Packing.

Also the Shoes were dusty. It seems someone had already returned the shoes for whatever reason and the delivery person picked it up from there and delivered straight to me in the opened box.

When wrote a complaint to amazon they refused to print it. Attached a copy of the message I got when I tried to complain to amazon. My initial complaint when I got the shoes was also rejected.

I order a boat wave lite smartwatch but after 2mount it is not working. This watch came with one year warranty please look at my compailt.
Invoice number:DEL[protected]
Invoice details:HR-DEL[protected]
Invoice date:17.07.2022

I would like to inform that my Order ID:[protected] Spin-Clean Record Washer MKII Complete Kit) was supposed to get delivered on 24/08/2022.
As it was not delivered on the date I contacted Amazon Customer Care and I was told that the item was under Customs Clearance at Mumbai Airport.
Suddenly on the next morning ( 25/08/2022) I was utterly SHOCKED that in the AMAZON APP/Website, the item is marked delivered on 23/08/2022.
I immediately contacted AMAZON Customer care and I was told that they are looking into it.
I again called on Friday to AMAZON customer care and executive SHILPA told me that it has been escalated and promised me a resolution and asked to contact on 29/08/2022 if it is not delivered.

On the 27/08/2022 I got a mail from Global Hub - Amazon Marketplace stating that the item is still under customs process.
Today is 29th, there is no trace of the item / no delivery. I contacted AMAZON Customer care and I am again told they will be investigating and wait for 3 days again.
The item is already paid by Credit Card EMI option and my card bill will be generated by end of this week and I will be charged for an item that is not delivered.
Most importantly Global Hub - Amazon Marketplace is aware of the fact that the item is still under customs and not delivered, then yet they are not changing delivery status on the Website/App .
Regards
Anirban Mitra

Pathetic approach from delivery boy wearing chappal. Probably the company doesn’t run a background check on these guys who even uses abusive words for customer. Well thy desperately need to deliver even if the consignment not ordered by you, is it what thy are taught form the employer’s end? #Amazon sucks#

I have ordered an item (Order#[protected] from www.amazon.in on 27-Jun-2022. Due to some reason I made a return for the product on 05-Jul-2022. It's almost 2 months, till now no attempt was made by them to pick-up the item. In the last 2 months, 5 times I raised the complaint to amazon customer care regarding the same. They raised an internal ticket, Ref: V[protected]. But the problem is not solved. Even today also they are asking me to wait 3 business days.

My return pickup is failed 5 times. Amazon customer support gave false promises and compaint escalation but pickup failed 5-7 times. I have been troubles a lot to arrage a pickup for item worth 42000 INR.

Account name: [protected] - Arsh khanna
email - [protected]@gmail.com
[protected] Lenevo Laptop
Address: Goodwill paraside Sector 15, Kharghar, Navi Mumbai, Maharashtra 410210

Greetings Sir. My name is John. A I had ordered a Pigeon induction stove through Amazon. He mentioned that the item will be delivered on 28.08.2022 between 1 PM and 5 PM. Then they mentioned that it will be delivered at 8.00. Contacted the customer service officials 2 times regarding this but no response was found. I have already paid. File a case against the Amazon company that delayed the delivery of the product on the due date and time, and get the appropriate compensation. I request you to receive it.

Thanks and regards

Yowan A
[protected]

I have place a order on amazon fresh the items was damaged received and used product received I have share the order I'd I'm the images

I ordered book from Amazon on casg on delivery, i make payment by pay link send by delivery boy payment unsuccessful but ammount deducted from account please give me refund

I ordered a book from Amazon by cash on delivery, while receiving delivery i pay by pay link the transaction failed but ammount deducted from by account please give me refund

Hello,
I am highly disappointed with Amazon's customer service lately. Showing wrong status did happen a couple of times but this time I got weird answers from Amazon Fresh department. I placed a prepaid order of approx 7500/ which was supposed to get delivered on Tuesday, 23rd Aug 2022 failing to which i tried to complain on website and app but didn't get through and thought it's a normal delay so I contacted on 25th that my item has not been delivered again the next day I followed up on 26th where I was connected to concerned department by Amazon's customer service executive, to my surprise that person responded to my query saying why didn't I complain on the spot and how could I get help if the delivery man says it was delivered.
Amazon shows wrong status usually so I told hiim i tried to contact but didn't get through so he said i should have GOOGLED it a direct no and informed them. Like seriously 😒 Amazon can make delay up to a week also for our delivery but we can't complain after 48 hrs that too it's mentioned on app that the item may be delayed sometime and we should wait up to 24 hrs... Now I am really concerned about my refund... Please 🙏 help
Amazon registered email : benazir.[protected]@yahoo.com

Order #:[protected]
Ordered August 21, 2022 7:59PM

Regards,
Benazir

I ordered one book from Amazon on cash on delivery, i oay the ammount by oay link send by delivery boy the payment failed but money got deducted from my account Amazon pay on delivery payment by pay link please give me refund

Unistar Men's Jungle Boots
Amazon Order #:[protected]
Sold by: Unistarshoes

Item delivered on 01 Aug 2022.
Item return first initiated on 07 Aug 2022.
Item not picked up despite scheduling it for 6 times over the last 3 weeks. Each time, false information is given on update status.
Senior team is refusing to initiate refund till item return which is not happening as above.
Seeking resolution from Amazon India to initiate refund for above item immediately
Best regards