Amazon India Complaints & Reviews

I am regular customer of amazon but now a day whenever i order any product they take order and give expected delivery date but 1 day before delivery. order automatic cancel
I have order 7 to 8 product recently but before the delivery date all my order product cancalled..why this happen to me

Kiaan Marketing
A-29, Mohan Co-operative Industrial Estate,
Mathura Road, Badarpu
New Delhi, Delhi, 110044
IN

PAN No: AAPFK3731K
GST Registration No: 07AAPFK3731K1Z0
Order Number:[protected]

Above is the seller from whom I bought a Samsung galaxy F62 on Amazon in September 2021.

Now the phone is locked under 'Flipkart smart upgrade plan' and Flipkart's customer service is telling me that the phone will require payment of remaining 30% amount by the seller (since they likely bought this phone under that plan from Flipkart) for it to be unlocked. Which means the seller bought the phone from Flipkart at 70% the price but I've paid 100% on Amazon for the same plus the headache of having to deal with the customer services now.

I would consider it straight up fraud by this seller to sell such a phone without disclosing the details to the customer first.

This is highly unacceptable and I have had my phone locked for a week now because of it. And have been bouncing around from one customer service to another on both Flipkart and amazon and even contacted Samsung and went to a Samsung service center.

So I suggest that some action be taken against this seller as they are basically cheating the customer. And also require that my phone be unlocked immediately.

My prime subscription got auto renewed. Then my account got disabled. Whenever I am trying login it's
showing "no user id found with this number". So, I called customer care to cancel and refund and also to resolve the account problem. To verify and access they asked me for few details like name, phone number, billing address and pincode except email ID. They got the access to my account and told me all the details in the account. I approved everything. Then again I called so they told me that I will get my refund once I am able access the account. Then they asked me for another email ID which is not linked to any amazon account. I gave them another email ID. They told me that they have sent a link to that email ID from where I can access and also can modify the details in future. But neither I got the email nor the access. Since then whenever I am calling for this matter every customer care person asking for the email ID which earlier they not used to ask me for. Now they are telling me we can't access your account and we can not give you refund also. I lost 1499rs, the annual subscription and also access to my account.

Hi Team,

I have ordered Samsung Galaxy A73 5G Awesome Mint, 8GB RAM, 256GB Storage(Order #[protected] on 31 aug 2022 and recieved it on 2nd sep 2022 due to touch screen issue and back up of whatapp msg from iphone to anroid i returned back on 7th sep 2022 as per amazon pick up schedule. then I was calling customer care and following up on item return they confirmed me 13 th sep 2022 that they recieved item and my refund amount will be credit to the account by 16 Sep 2022 and we have the mail confimation on item recieved refund confirmation.When i checked my account on 18th sep 2022 my amount is not credited so called cuatomer care again 18th sep 2022 again they are saying that refund is not intiated and then i asked to intiate refund then they told as its huge amount to raise request for refund they need an approval from higher autority which is going to take 2 to 3 business days and total wait for refund is 5 more business days. I require a clarification from Amazon to How many days they are going to take to refund my money.

Thanks,
Swathi
[protected]

I have searched for online job in Instagram at that time i got number and i whatsApp to that number(+[protected].first I have sent hi message and they have messaged me We are an official Amazon partner. Help Amazon stores improve their sales ranking and product reputation through virtual shopping, so that their products get better visibility and ranking. Merchants publish a large number of task orders every day, and they can earn commissions for completing tasks. 2-3 minutes to complete an order, earn 3000RS-50000RS per day. The more tasks you complete, the more commissions you get. It's a good job, you just need to use your free time to make money.like this they messaged. Like that they told me.

I was approached by a person whatsApp on 18.8.2022
Below I have attached the proof of investment. I have completed all task but merchant cheated me and not giving refund amount.

Telegram tutor @shop5988 this id also cheated me he is the mentor Tammy raj named.
I had invested 350624 and got 3445 from online amazon trading platform. Remaining balance merchant not deposit to my account. They are cheating me kindly I request you to take serious action on yo that. First they told me to complete task and I have completed after that they told me to pay tax for refund amount that also I have paid and then they told me to pay deposition amount that also I have paid. Atlast again you have to pay double the deposit amount like that. But I stopped the payment . 24.8.2022 is my last payment. But tutor and merchant whatsApp person they were cheated me.

I got amount for interest and I have invested.i need refund amount rs. 347179.

Detailed information I have attached below. And I also attached the payment proof. And also I will attach online amazon website also. Kindly give me the refund amount from that company

Kindly delete my amazon pay later account link with this number [protected] . i didn't want this service anymore.

Dear sir, i would like to inform you that on 11 September 2022 i bought a product on Amazon.The bill of the product amount had already paid by me.Now i would like to inform that in Amazon app my product status is showing that my product was delivered on 16 September 2022. but originally my product is not deliver by Amazon till now . When i said this incident to the Amazon official . They said to me that this is happening by their mistake.But Amazon official failed to give me a satisfactory resolution .They rejected to help me in this matter . This is our India where E commerce company is looting us due to the lack of hard and fast rule of government . Now i cordially request to the higher authority of the government please do needful immediately .

Hello,

I am writing this email just to inform you.
I have ordered Airtel Xtreme on Amazon app with my number [protected].
It was ordered on 15th September and showing shipped on 16th September.
As yesterday already one person from Airtel called me. That he will come by 4 pm, i came back to home after taking short leave fr office. And no body came to fix the connection. Even today i have called in the morning and they said Airtel person will come today by 3-5 pm. It's already 5pm no body came here. We are also busy and working people. How can you do such kind of misbehave with your customers. Even after calling many times no one is calling back, not getting proper update from your side. This is not acceptable, i will raise escalate this problem to media. You have forwarded my delivery to local person and he is just wasting my time. I have ordered online because i don't have this much time to wait for anyone. Please resolve this problem within one hour or do refund my money Rs.1864. Please don't make fraud like this anyone. It will affect your financial position and goodwill. Kindly do the needful within an hour.

Tracking SLFDY[protected]

As mentioned above I'm Monisha I ordered crocs from Amazon, I returned it due to size issues as it was COD I gave my account details to refund.refund was initiated on August 19, 2022 but must have been credited by now but still it's not reflecting in my account when I complained about this to customer care of Amazon they gave me a reference id as a proof, when I checked in bank using this reference id i got to know transaction status is "inward reverse transaction" Now Amazon people are not helping me to get my money the money has become reverse transaction to Amazon this bank people have sent me the proof please solve my problem ASAP
Ref id : HSBCN[protected]

Dear Team,

Return pickup is rescheduled 5 times from amazon but its not yet completed
Attached invoice copy and customer service chat details

I brought phone from Amazon but after 1 year my phone is bloking from flipkart how it's happened

That, this is in the interest of a common public that the condition of a Wadi to Ravinagar route is very poor. driving vehicle on this road is became very difficult. even there is no single police traffic police to manage the traffic on daily basis. every day accidents are happening on this route, many lives are already rune to the negligence on the part of Nagpur municipal corporation, Maharashtra police and other responsible authorities. what police is doing on this route is just demolishing the shops of poor road side shop keeper. those who have literally nothing to do with this complete scenario. so, kindly do the needful otherwise many more deaths are on its way.

THANK YOU,

Amazon page says product available and delivery EOD, after calling around 9.30 pm, at that time they say product isnt available and some says not shipped. They only doesnt hv clarity on the product whether it is there or not. if I ask for resolution they say, cancel and order.

RAJNI RAJESH DONGLE
NAMAN ENTERPRISES, 238, USHA NAGAR
EXTENTION, NR. DRAVID SQ, UORE, RANJEET
HANUMA, RANJEET HANUMAN ROAD
Indore, Madhya Pradesh, 452001
IN

PAN No: aewpd2689g
GST Registration No: 23AEWPD2689G1Z7

Above is the seller from whom I bought a Samsung galaxy f62 on Amazon in August 2021

Now the phone is locked under 'Flipkart smart upgrade plan' and Flipkart's customer service is telling me that the phone will require payment of remaining 30% amount by the seller (since they likely bought this phone under that plan from Flipkart) for it to be unlocked. Which means the seller bought the phone from Flipkart at 70% the price but I've paid 100% on Amazon for the same plus the headache of having to deal with the customer services now.

I would consider it straight up fraud by this seller to sell such a phone without disclosing the details to the customer first.

This is highly unacceptable and I have had my phone locked for a week now because of it. And have been bouncing around from one customer service to another on both Flipkart and amazon and even contacted Samsung and went to a Samsung service center.

So I suggest that some action be taken against this seller as they are basically cheating the customer. And also require that my phone be unlocked immediately.

Dear sir, as all know that to buy a product from any ecommerce platform one has to create an account using one's email and mobile number. I had done the same for Amazon India. Now my problems started as started getting hundreds of spam mails from their third parties through [protected]@connectinbox. U tried unsubscribing but they never really unsubscribe you despite saying that your email id has already been unsubscribed. i complained to their grievance officer but he didn't care to reply.
you are requested to share my experiences with them and ensure that i don't suffer at the hands o[censored]nscrupulous and unethical organisations.

I recently ordered Pioneer amplifier from amazon and i recieved a wrong product and i request a return but still i haven't received my refund yet

Hi sir,
Actually i bought a dell laptop from amazon...but what i recived it is the defective one...so when i spoke with the dell team they said they will replace the laptop but they asking serial number in the invoice...but from the amazon i recived the incomplete invoice and also without any warrenty and p-slip...so for that i raised the complaint on 31 Aug..
But still the issue was not resolved..when ever im contacing simply they are saying the backend team was working on that ...literally i called 15 to 20 times..every time they are saying the same reason...im getting very hesitate with that...
So im kindly requesting to you that..please take the immediate action on my issue...or else i'll proceed to the take legal action on this...my order no[protected])
Thank you...

My product was to be delivered at 9.15pm in 10/09/2022, but the delivery agent came earlier in 1 pm on the same day, due to unavailability at home at that time I couldn't receive my product.But it is showing as delivered in the delivery status in the portal.I want my product back.

Shalini Pharaswal
15:46 (11 minutes ago)
to Shalini

amazon allows https://www.amazon.in/stores/AttarAyurveda/page/FE6C39A0-B9E7-4361-B6D6-0E2E1E07...⇄ to sell adulterated product based on lies and refuses to refund my money and block seller. seller is fraudster hence sells item as non-refundable. indigo powder i bought worth Rs 900 was sold as 100% natural but had black colour mixed in it. as i use indigo colour next day to henna for last 2 years and buy indigo powder from UK not india. this is first time india and i was shocked to see that indigo instead of making hair brown as for past 2 years and well known internet technique, hair should have turned brown but they turned jet black. so this is hair colour mixed in indigo and so mis-selling and my hair damaged so i want refund to say the least. amazon refuses to help and is amazon only to take commission with no responsbility? i do not want to beg seller as they r fraudsters

I have purchased the product called Amazon Kindle tablet on 10/06/2022 for Rs.7, 999.00 which I ordered to return by 15/06/2022 but due to some fault from company end my mobile number was put under blocked category and the person to collect my device returned empty handed. and now the return period has expired. I am returning solely because, I didn't liked the device interface. So i need your assistance. They even gave me an option via email to return the item by 13/09/2022 along with another item on my home address but no one cam to collect the kindle and only one item tat was a pen I ordered later was collected. kindly assist me.
order number=[protected].