Amazon India Complaints & Reviews

I want my money back i am gonna tak action ### man

Refund not issued after cancellation of the order
Order details:[protected]

I have ordered black sparx slipper rated 799 and paid money for that... Then after sometime I cancelled the order but I haven't got my refund back
Order details:SS0105GBKGY0008

Dear all Amazon is absolutely fraud don't
Purchase see HP SMART TANK 670 PRICE IN AMAZON 18000RS AND MORE WHERE AS HP STORE SAME MODEL THEY ARE GIVING 16866 RS

HOW MUCH FRAUD, CHEATER, AMAZON IS

ALL THE PICTURES UNDER BELOW.

Previously the behavior of Amazon delivery boys were cordial but now they behave very rudely they don't deliver items at door step they call customers to their choice of place immediately generally it's not possible to go there immediately on this they get furious it's very disgusting and insulting for a self respecting person now I avoid Amazon as far as possible even one delivery boy named like negi told me not to buy from Amazon these people r coming out of theirs boot Amazon must look into this

Whenever I am ordering any item from my Amazon account it never gets delivered in time specifically between 9 am to 6 pm and despite mentioning timings for delivering the item these delivery agents are calling me after 8 pm till 11:30 pm in night time this is complete nonsense gesture been shown from Amazon as I have complaint regarding the same but no response has been received from Amazon customer service.
Order I'd Order ID:[protected] but this has not yet been delivered in day time neither I have received any call for the same kindly look into this matter

Hello,

I ordered an apple watch from Amazon with ORDER No[protected] and I received a different product which I complained and they send me a replacement product with ORDER No[protected] whilst the product had original packaging It seemed not original so I contacted the amazon and told them that the invoice they sent me has a fake serial number of SDCGYGDY7NF

Which is not an apple genuine serial number no apple product is listed with this serial number so they told me to visit an apple service centre and take a job sheet only then they can give me back the money, So I took the product unopened to apple unicorn in Chandigarh sector 35

Who informed me that the packaging is of an original watch but inside is a duplicate product also they told me this is quite common with amazon and they have seen many customers come with this issue of fake product

I spend more than 77000 Rs for this product I was shocked They told me to take a job sheet which I gave to amazon they took back the product after few days I asked for refund they denied me and said they will do took an investigation in which they denied refund Now they have took the product and also my money and here I am sitting like a fool Please help me they are very rude people they told me do anything we will not give you back the money and I am very Mentally Harassed

THE PRODUCT THAT WAS SENT BY YOUR COMPANY ALREADY HAD A NONGENUINE SERIAL NUMBER AND THE PRODUCT INSIDE HAD A GENUINE NUMBER BUT WRONG/FAKE PRODUCT WHICH IS VERY SHAMEFUL I AM ALSO COMPLAINING TO THE POLICE AND WILL DO A LEGAL ACTION AND WILL SHARE WITH MEDIA ACROSS ALL PLATFORMS AS EVEN THE STORE TOLD ME THIS HAPPENS A LOT WITH TIME THEY GET A LOT OF CUSTOMERS WITH FAKE WATCHES FROM AMAZON.

I AM ATTACHING THE FAKE SERIAL NUMBER INVOICE BY AMAZON AND I AM ALSO ATTACHING COPY OF JOB SHEET BY APPLE AND ALSO ATTACHING THE POLICE COMPLAINT

ALSO I HAVE EVERYTHING DOCUMENTED THAT CLEARLY SHOWS THAT AMAZON IS THE FAULY PARTY SENDING FAKE PRODUCTS EVEN THE CUSTOMER SUPPORT SAID ON A RECORDED LINE THAT REFUND WILL BE ISSUED BECAUSE WE SENT FAKE PRODUCT

With Regret
Ayurkosh

Hello,

I ordered an apple watch from Amazon with ORDER No[protected] and I received a different product which I complained and they send me a replacement product with ORDER No[protected] whilst the product had original packaging It seemed not original so I contacted the amazon and told them that the invoice they sent me has a fake serial number of SDCGYGDY7NF

Which is not an apple genuine serial number no apple product is listed with this serial number so they told me to visit an apple service centre and take a job sheet only then they can give me back the money, So I took the product unopened to apple unicorn in Chandigarh sector 35

Who informed me that the packaging is of an original watch but inside is a duplicate product also they told me this is quite common with amazon and they have seen many customers come with this issue of fake product

I spend more than 77000 Rs for this product I was shocked They told me to take a job sheet which I gave to amazon they took back the product after few days I asked for refund they denied me and said they will do took an investigation in which they denied refund Now they have took the product and also my money and here I am sitting like a fool Please help me they are very rude people they told me do anything we will not give you back the money and I am very Mentally Harassed

THE PRODUCT THAT WAS SENT BY YOUR COMPANY ALREADY HAD A NONGENUINE SERIAL NUMBER AND THE PRODUCT INSIDE HAD A GENUINE NUMBER BUT WRONG/FAKE PRODUCT WHICH IS VERY SHAMEFUL I AM ALSO COMPLAINING TO THE POLICE AND WILL DO A LEGAL ACTION AND WILL SHARE WITH MEDIA ACROSS ALL PLATFORMS AS EVEN THE STORE TOLD ME THIS HAPPENS A LOT WITH TIME THEY GET A LOT OF CUSTOMERS WITH FAKE WATCHES FROM AMAZON.

I AM ATTACHING THE FAKE SERIAL NUMBER INVOICE BY AMAZON AND I AM ALSO ATTACHING COPY OF JOB SHEET BY APPLE AND ALSO ATTACHING THE POLICE COMPLAINT

ALSO I HAVE EVERYTHING DOCUMENTED THAT CLEARLY SHOWS THAT AMAZON IS THE FAULY PARTY SENDING FAKE PRODUCTS EVEN THE CUSTOMER SUPPORT SAID ON A RECORDED LINE THAT REFUND WILL BE ISSUED BECAUSE WE SENT FAKE PRODUCT

Order date: 20-Aug-2022
Order #[protected]
Order total: 77, 959.00 (2 items)
Return pick-up was scheduled for: Saturday, 27th August, 2022, 07:00 - 19:00.

The carrier for this return pick-up did not contacted me & updated the status as return pick up verification failed . Please arrange the reschedule for return pickup & refund my money.

On Dated 19/08/2022 I have purchased an new born baby bedding set mattress having tracking Id[protected] and paid the amount of Rs 439..Yesterday on dated 26/08/2022 an email has came your item has delivered and the tracking Id is[protected] but I did not received my order.. Kindly look into the matter...and refund my debited amount..

Hi Team,

Seeking your attention for the fraud happened with me on Amazon.
I have returned a product on 10 Aug 2022 . But my refund is still pending. I talked to customer care regarding this but they denied to refund as they say the returned product wa not original. Courier boy also checked the product before picking up.Now they have taken my money as well as my product.

Kindly look into the matter and do the needful.

Hi Team,

Seeking your attention for the fraud happened with me on Amazon.
I have returned a product on 10 aug 2022. But my refund is still pending. I talked to customer care regarding this but they denied to refund as they said the product returned is not original. Courier boy also checked the product before picking up.Now they have taken my money as well as my product.

Kindly look into the matter and do the needful.

Sir I got a Letter from Amazon ., Where return i have won 750000 . They called me and asked me to pay 7500 sevice tax 2nd time they called and asked to pay 22500 as GST and he told me that he will pay me my prize money I paid that amount but after sometime he called me again and asked to pay 45000 for NO objection Certificate but now he again messaged me to pay this amount
I trusted and i have paid 30000 total because it was Amazon company but it's big Fraud please take some action against them and if possible refund my money

Request of -------- Refund of Rs 79990 against order id[protected] OR Send the received product back to customer.
(Right now I don't have neither refund nor product.
2 ISSUES I HAVE
Sir, I sent the Same product of which I shared photos with amazon while making a request for return(Kindly check with photos, received by Amazon at the time of return request),
and after the proper investigation by Amazon, return request was approved by amazon.i.e., my sent photos was right otherwise my return request would have been turned down(Rejected). Now the photos of the product can b verified with those photos and the product which I returned.

And if the photos of the returned product (including serial number of the product) matches with those photos(including serial number of the product) which I shared with Amazon while making a request for return then Please, get the refund initiated.

1st ISSUE

If refund is not possible,

Atleast, return my "sent item" back to me,
I will pay courier charge.
As, I have already paid Rs 79990 to you for seller as product cost.

So, please get my item back or money back.
whichever is possible.

PLEASE, SOLVE MY ALL PROBLEM.
Either get my money refunded Or get my sent (returned) item back to me.
THANKS.

Order date: 28.04.2022
order.id:[protected]
product(Travel adapter) was bought in offer. So amazon didnot ship the package, but it says product was damaged during shipment and they will refund.
I asked to resend the product although it is late. Still now from 28.04.2022 till date no response from amazon although i spoke with their executives 4 to 5 times

I have not received the refund till now and it’s been 23 days. Tired of chatting and calling Amazon customer service. Every time I am told that the refund will be credited in 3-5 days and that never happens. Refund confirmation mails like below were of no help either. And today when I chat with their team, simply asked me to contact next month.

Hello,

I am writing to you about the refund of your order#[protected] for item SanDisk 1TB Extreme Portable SSD 1050MB/s R, 1000MB/s W, IP55 Rated, PC, MAC & Smartphone Compatible, Black (SDSSDE61-1T00-G25) . I see that a refund was processed on 12-08-22. It will be credited to your original payment method within five business days .

Thank you for shopping with Amazon and hope to see you again soon.

Thanks for your cooperation and I will provide an update soon.

Warmest regards,
Abhilasha.R
Amazon.in

Hello All,

I really need help on the claim filed by the buyer on my order no.[protected] Amante Cotton Padded Underwire Comfort Plunge T Shirt Bra
I received Amante Cotton Padded Underwire Comfort Plunge T Shirt Bra Different Product Received and after a return request too the pickup to receive Amazon Date 08.08.22 But Refund Amount Pending Please i have been your frequent customer along with that if it's not my fault why should i be in trouble. Please try to look into this and do the needful.

Anyone please help me what should I do?

I purchased a bajaj room heater on 15th of august, i received the product but its not working heat is not coming properly so i decided to return the product. so i applied for return but no one showed up and return cancelled and twice i did same response.

my order ID #:[protected],

Bajaj Majesty RX10 2000 Watts Heat Convector Room Heater,

Sold by: RetailEZ Pvt Ltd.

I have ordered a backrest for my grandmother which we realised would not be helpful and requested a return. This was 21 July, and till now, 25 Aug, 7 times I had called customer care and requested pickup. Everytime i was assured it would be picked up for sure but no pickup is attempted, instead the pickup status is updated online as Package Carrier missing, hence, pick up failed. I do not receive any messages on mobile either that there would be a pickup that day.

It's been more than a month and honestly I am fed up listening to false assurities and seeing no action. Moreover, I would be calling them tomorrow, Aug 26, to hear the same thing again. Additionally, I am always told advance refund cannot be initiated as product must reach wharehouse first. Please explain to me why am I suffering when the product is ready for pickup, your job is not done and yet my money is on hold.

I implore Amazon India to please get their job done, and get the product I have packed and ready at the entrance, waiting for the delivery person, picked up.

Order#[protected]

A return pickup for an item (House of Quirk Universal Sofa Cover Big Elasticity Cover for Couch Flexible Stretch Sofa Slipcover) has been rescheduled 3rd time and every single time NO ONE has come for pickup. Amazon keeps just rescheduling the pickup date and promising it will '100% happen next time, but every single time, no one shows up for the pickup.

I have called CC three times, and they have promised to escalate the issue. Two times they said, we are removing the validation check-up, and generating a return request on my behalf. The return procedure is completely and deeply flawed right now. It is basically a LIE. Please solve this issue. It has become a complete joke. I am a very old customer and this order is harassing a regular and loyal customer.

On top of that, I also got notifications saying "Your return pickup is scheduled for 20Aug.. then 25Aug...", which got canceled automatically and nobody showed up for pickup.

The CC has rescheduled it for 28 Aug and was saying not to take any load, it will be done this time, or else a full refund will be initiated. I didn't know back then, else would have taken the old return requests status too, but have taken the last 25th Aug's canceled request and its new request status of 28th AUG.

Amazon India, please improve your return pickup services, due to this one has to cancel their plans and have to stay at home waiting for an agent to come and take the return pickup.

Humble request, please improve your return pickup service.
Hoping, on 28th Aug, the return pickup will be successful.