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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 72

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K
karri aravind
from Hyderabad, Telangana
Jul 30, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
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I am complaining about Amazon service

Respected sir, I have ordered echo dot 4th Gen speaker from Amazon India on 23rd July2022. Order ID:[protected] . Order should be delivered by yesterday. I tried to contact delivery agent but he is cutting my calls. I talked to customer care but they are saying order delivery is delayed because of external factors but after some time they also disabled the option to contact them. It is not appropriate behaviour. I have good openion...
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Renu_n
from Bhimtal, Uttarakhand
Jul 30, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund and replacement related

Website:www.amazon.in

I had ordered wolfer vaulter garde 4 a English willow cricket bat on 24 july but had too many blemishes and has too much defects on it i want replacement and i ordered replacement yesterday, my replacement order was scheduled for 30 july but no one came to pickup and in website in replacement section it is showing refund pickup verification failed . Please it is a big issue Amazon how you can make fool to people if you can't replace it why...
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R
Renu_n
from Bhimtal, Uttarakhand
Jul 30, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for replacement

I had ordered wolfer vaulter bat received it on 24 july and was delivered me on 29 july but bat has too much blemishes marks and was damaged i opted for replacement but no one came to pickup and when i check in their website it was showing that refund pickup verification failed. Help me to get replacement....
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Luana Ferreira
Jul 30, 2022
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Golpe

Address:Índia

No início do mês de julho de 2022 entraram em contato com migo via Whatsapp, oferecendo a proposta de trabalhar por meio expediente, fazendo como se fosse um tipo de venda recebendo uma porcentagem de 5 a 35%, porém em em momento algum fizeram q os valores seriam extremamente altos. Completei todas as tarefas q eles dizem ter q fazer para conseguir sacar o saldo final. Poren agora estão querendo q eu depositei mais um valor q dizem ser...
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Website:www.amazon.in

I purchased LG Ultragear QHD (32 inch / 80 cm) 165 Hz 1ms, Nvidia G-Sync Compatible, FreeSync Premium, HDR 10, HDMI, Tilt, Height, Pivot Stand, VA Panel Gaming Monitor (32GN650) on 7/26/2022. We are not able to see the monitor more than 2 to 5 mins. We are not satisfied with the product asked for refund as per the policy and they have not sent the technicians as well. The customer care executive are not responding properly. They are responding...
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ANSHU1704
from Bengaluru, Karnataka
Jul 30, 2022
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Incorrect product pick up

Complaint ID#[protected]. I raised a complaint which was never resolved by Amazon so called customer service. I had to return a shirt, so the pick up guy came and picked up a different shirt from other vendor due to a mix up. And when I called the exchange was never arranged and I was told that as the picked up shirt was wrong so it was disposed so I will never be able to get my return. Finally amazon kept my personal item and also...
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$oumya
from Kolkata, West Bengal
Jul 30, 2022
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Wrong item received and refusing to refund

Address:Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram. Bangalore.

I ordered a iPhone 13 pro back cover through amazon on 16th July, 2022 for Rs. 1699. I received a wrong product against this. I received a iPhone 8Plus back cover. Immediately after receiving the product I complaint against the same and shared images of the wrong item. I called the customer service and she checked thoroughly all the details and she herself helped me with raising a refund against the wrong item and told me that I will get...
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I bought a mobile from amazon, it got repaired with in 6 months o[censored]sage, As I approached the service centre to get it repaired they rejected the warranty as IMEI number in the mobile and the invoice provided by Amazon is not matching. I raised the issue with Amazon and waiting since 1 month but the issue is not resolved....
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M
Mahesh5557
from Mumbai, Maharashtra
Jul 30, 2022
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Purchase some and Received defective

Address:mumbai

I ordered from Amazon for Flipfop boy on 5th July 2022 but instead of Shoefly Multicolor they sent Defective Sus. Immediately after that, I made a return and refund request on 6th July and even after calling the customer service continuously, they still did not refund and did not take the product return. We should help about this....
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Website:amazon.in

Recently we have ordered Samsung 6.5 kg top load washing machine from amazon. Order details are:[protected] and the cost for the product is 13328 Indian rupees. It was ordered on 24th July and got delivered on 28th July. On the next day technician from Samsung cam and open the box then they found that the product is damaged. He suggest us to raise the replacement request.

When we were trying to replace the order from...
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J
Jhv Subrahmanyam
Jul 29, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
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Item delivery issues

I have placed an ORDER #[protected] on 23-Jul-2022 during prime day sale for the item Borosil Jumbo sandwich maker for the special price and I have received the item on 26-Jul-22 and found that packing and product are received in damaged condition and hence I have requested for replacement in the Amazon portal along with evidences on the same day i.e 26-Jul-2022. While placing a replacement request I was contacted by the Amazon customer...
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Nisita Sarkar
from Mumbai, Maharashtra
Jul 29, 2022
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False delivery confirmation

I've recently subscribed to Amazon Prime and ordered a bunch of product but faced a similar issue of the delivery agents not being punctual. Today I faced a similar problem as I had previously ordered a women's shoe (Order id :[protected] which was supposed to be delivered today by 9:00PM. But as usual the delivery agent not only rejected my call but also refused to call me. Although I got a confirmation on the application as well...
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N
Nonu Jain
from Delhi, Delhi
Jul 29, 2022
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Bluetooth earbuds

Address:P-141,lane no 9 Shankar nagar extension near shiv mandir lal quarter delhi 110051

NAME OF THE COMPANY - AMAZON Product/Service Type-Ear Buds Bluetooth Order No/Transaction id[protected] Date of Purchase/transaction[protected] Amount paid-1300/- Reg Mobile no-[protected] Reg email [protected]@gmail.com Present status-Consumer ordered from Amazon Air Birds Delivered to consumer but defective product delivered but product replacement not provided consumer wants to refund...
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A
Axone2022
from Kohima, Nagaland
Jul 29, 2022
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Pre-paid amount not refunded.

I placed an order on 7th July 2022 for the product “STIHL GTA 26 Battery Operated Handheld Pruner/Guide Bar, 4 Inch” on Amazon.in. The order Number is[protected]. In this connection, please look into the following points for a favorable action and solution:-

(a) As per the procurement procedure in Amazon.in, I already pre-paid Rs.15000.00 the value of the above-mentioned item to be delivered to my address in Nagaland...
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sahilbansal12
from Bari, Rajasthan
Jul 29, 2022
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No product received- Not issuing refund

I have ordered a pair of shoes from amazon with order no.[protected] and it was delivered on 22/07/2022. I see that box was empty so I contacted amazon customer service and they told me to wait for 5 days. After 5 days, they say, they can’t me with this and cut the call. Since that incident, I’m calling them everyday and same thing happens every-time. They started ignoring me now. This is worst online shopping experience I’ve...
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V
Vipul.ddn
Jul 29, 2022
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Mrp tempered

I was using Amazon from last 5 years but now realise Amazon is not that much trust worthy what i was thinking i have purchased a Duracell from Amazon showing mrp of 475 on that 20% discount offering and i have get the product with mrp 400/- after complaints the Amazon executive saying we can't help you out on this .
Let me know if Amazon portal or vendor showing wrong mrp is this not a fraud from my side the Amazon is fooling customers...
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J
jshikha
from Noida, Uttar Pradesh
Jul 28, 2022
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AC is not working

Address:Noida

Hi, I have purchased Amazon Basic AC from Amazon on 30th June 2022 and it got delivered on 2nd July 2022. A technician visited my place and installed it on 4th July 2022. This AC worked perfectly fine and I was happy with the performance. But suddenly it stopped working and I logged a complaint for warranty services on 15th July 2022.
A visit of technician was scheduled on 18th July 2022. However, without visit, technician has marked...
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V
vinay pratap23
Jul 28, 2022
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Refund not issues

I ordered a 32'' eairtec TV from Amazon, on 18may2022 Order no:[protected]. I received TV with a screen display defect, so i applied for replacement. The original TV got picked by Amazon, but replacement never arrived . So i cancelled the replacement request and asked the support to refund me. Support said ok, i got the confirmation. But as on today even after 3 months i did not received the refund....
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M
Manveer756
Jul 28, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I got a different product inside the box from amazon

I ordered a Logitech G502 mouse for Rs.3795..order id[protected]). I opened the parcel and saw the box was damaged and cheap tape was applied on it to close it. Then i opened the box and saw that the mouse was used, it had fingerprints and scratches on it, also the serial number of mouse was different from the serial number on bill and box. I am really upset this time with amazon. I am ordering products from amazon from last 4 years....
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M
Madhurima Maitra
Jul 28, 2022
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Aqualibra RO

I have 6month warranty on RO now they are not providing me the same.RO not working. They are harassing me from last 1month. Company is fake....
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