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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 73

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M
manu sawant
from Mumbai, Maharashtra
Jul 28, 2022
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Money deducted from my bank Account but order has not been placed

Dear Sir I have paid Rs 919.30 for purchasing of 3 T-Shirt and Lakme Podwer using internet banking with payment Transaction reference no: [protected]IGAOAFGSC1 on 27th July 2022 at 05.10 pm but my order has not yet been placed on my Amazon Account (mobile number [protected] and email Id [protected]@gmail.com), Please let me know why my order was not placed.

Please refer below transaction details from State bank of Indiabr...
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R
Rimjhim18
from Greater Noida, Uttar Pradesh
Jul 28, 2022
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Selling above MRP, bluff discounts shown which change at the time of checkout

Amazon fresh is selling items above the MRP of the product.
The discounts shown on the grocery items appear in the website as well as in the cart but i was charged above MRP and the discount was also removed from the bill at the time of checkout for payment.
No response from the customer service either in the last 24 hours after putting in the complaint....
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M
Mohd mahtab132
from Roorkee, Uttarakhand
Jul 28, 2022
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For return product

I ordered glasses for my eyes from amazon a few days ago, due to which I noticed some shortcomings So I lodged a complaint on Amazon to get him returned, in which no action has been taken till now the Glasses are loose from their frames .I request you to solve my probecam.
Thanks...
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N
Nitin19931312
Jul 27, 2022
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Product showing as delivered but not delivered

Product is not delivered and it’s showing as delivered. nobody is responding what happened and why it’s showing delivered. It’s a fault from Amazon. It’s from surya electronics pune....
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D
drkushaagra
Jul 27, 2022
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Return verification getting cancelled

Order date : 12/07/22
Order no :[protected]
I ordered a gas stove from amazon. The burners were defective so I initiated a return but they are not picking up the product from my place now. All I'm getting are dates. I'm trying to return that from last 15 days. Kindly take that defective product back and refund the money....
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I have exact same issue where there is not mention of IMEI number in the invoice or warranty slip for my Oneplus 9RT phone.. Their support team is not resolving this issue and just dragging it from 3 to 4 weeks now....
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S
SREENIVASULU REDDY PEDDAREDDIGARI
Jul 27, 2022
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Product not yet delivered from 26th May 2022

I have booked order[protected] on 26th May'2022 and paid the amount on the same day. But product not yet received and i called many times to Amazon customer care number. But product not received & i requested for refund of the product for not delivering. Customer care persons every time saying like we will cancel & refund the amount in 2 working days ....
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H
HarshaPrameela
Jul 27, 2022
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Transfer of money under the name of work from home

I Am harsha i received a message in whtsapp informing me for work from home … They asked me to cmplete tasks by investing some amount so that they will refund my investment at the end of the task … I gave in with the huge amount of fancy numbers they shown now they say that it is not possible to refund and asking me for more and more investment…...
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O
Onkar Gund
from Pune, Maharashtra
Jul 27, 2022
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Order is not delivered to me but in their app it show delivery

Address:Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

I ordered the fire-boltt phoenix watch from amazon on 24 July 2022.
I am prime member of amazon as there policy I should get order by next day (On 25 July) but I didn't get order. There delivery agent didn't even call me on 25th.
So I checked the status of my order on 26th it showing as delivered. I haven't git the order. I tried to reach out to amazon for enquiry but I didn't get appropriate answers from amazon.
My order...
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J
Jhansi.vakada
Jul 27, 2022
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Refund not initiated to appropriate account

Address:India

I have received an item on 20th june'22 (payment mode-COD) and returned picked up on 22nd june'22.
On day 1, I have been requested to initiate the refund to Amazon pay balance or account -449(last 3 digits) but refund has been initiated to some other bank(-655, last 3 digits) which is not belongs to me or family member.

On other day when I enquired about the refund status, I have been informed the same that refund is...
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J
Jhansi.vakada
Jul 27, 2022
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Refund initiated to appropriate account

Address:India

Hi,

I have received an order(#[protected] on 20th june'22 (payment mode-COD) and returned picked up on 22nd june'22.
On day 1, I have been requested to initiate the refund to Amazon pay balance or account -449(last 3 digits) but refund has been initiated to some other bank(-655, last 3 digits) which is not belongs to me or family member.

On other day when I enquired about the refund status,...
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Good morning sir,
My Name is Suhail Ahmad.
I had recently ordered a shoe with order ID[protected]
I have a habit that I opened my every parcel in front of delivery agent.
And when I open my this order
[protected], the shoes was not present in it, there was some kids wear in it. I told delivery boy what to do,
He told me that you can go for return, you will get easily refund for...
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S
from Greater Noida, Uttar Pradesh
Jul 27, 2022
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Amazon PayLater account closure

Hi,
I raised a request for Amazon PayLater account closure on 8th July 2022. After having 4 attempts the executive said that he has registered the request but he didn’t register, I have been waiting till 26th July 2022 and then I asked for the status. I was shocked to know that there wasn’t any request for account closure, again I had to call them and had a long conversation about 30-40 for the same. Yet again after a couple of...
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N
naina308
from Delhi, Delhi
Jul 26, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
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Exchange order not received

Website:Amazon.in

I'd put in an exchange request for a pair of Crocs I'd ordered on Amazon. It was to be delivered on Monday, July 25. I received a message saying that the exchange product was out for delivery. The delivery partner never contacted me, neither did he deliver the product and obviously did not come to collect the product that was to be returned. I've received notifications from Amazon saying that the order has been delivered and today I've received...
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S
Solomon Ingle
from Pune, Maharashtra
Jul 26, 2022
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Product - Canine Creek

Dear Sir / Madam,

I am writing to you to raise an issue about: Pets & Animals

Contact Details
Solomon Ingle - [protected]

The issue that I have experienced was: To start with, I have been ordering Canine Creek Starter 12.5 kg + 1 kg package for the past 4 months.
1. In the first order, I received it correct as 12.5 kg and 10 packets of 100 gm each total of 1 kg.
2. In the second...
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The product amazfit t rex 2 smartwatch was purchased from amazon app on 2nd July. Order was delivered on 8th July, it was found to be defective and after investigation from amazon team they agreed for return and refund. After the delivery agent appointed by amazon picked up the item and verified it also.. Even after 10 days I didn't get refund upon continuous follow up on 26th July they are stating item returned is incorrect. And shocking...
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JASVINDER SINGH MEHTA
from Delhi, Delhi
Jul 26, 2022
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LG OLED 48 inches a1 series.

Address:4231, ATS TOURMALINE, Sector 109 Gurgaon

On 25.7.22, I had added to my cart LG OLED 48 inches A1 series at a price of Rs.64990/-. After sometime I noticed the item disappeared from my cart. On again approaching site to add the price shot up to Rs.79990/-. I spoke/chatted with customer care and on reviewing my history, the was showing in my cart at Rs.64990/-. As the no cost EMI was not showing, I approached the customer care again in the morning around 7 a.m. of today (26.7.22)....
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Recently I order one item from Amazon.in. When I opened it I could not find invoice inside the package and the item inside package was different. I have attached invoice screenshot and unboxing video. It happened with me earlier so I always takes video as a proof

Item : Toshiba Canvio Advance 1TB Portable External HDD, USB3.0 for PC Laptop Windows and Mac. 3 Years Warranty. External Hard Drive - Black

I need...
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J
janakvootkuru
Jul 26, 2022
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Missing microphone from Sennheiser Mic Kit

I recently ordered a Sennheiser microphone MKE 400 mobile kit through Amazon and the main component, microphone was missing from the delivered package. I raised a complaint with Amazon and they initiated an investigation about the same. However, as I called them to check about the status, I was told that the investigation has been closed and I won’t be getting a refund/replacement.

I would like to know on what basis the...
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Priyanka Darbari
from Ludhiana, Punjab
Jul 26, 2022
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Regarding replacement policy

Respected,

I am facing a problem with one of my order which is a personalized rakhi along with my kids photo. I ordered spiderman rakhi and got chota bheem rakhi. But because of my kids photo, I am unable to do replacement. So, I need another spiderman rakhi, because it's not my fault, it's a fault of seller. I called Amazon customer care, they said, need to replace rakhi, but being a customer, it's a personalized rakhi with...
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