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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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V
VaishnaviK
from Mumbai, Maharashtra
Sep 15, 2022
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RAJNI RAJESH DONGLE
NAMAN ENTERPRISES, 238, USHA NAGAR
EXTENTION, NR. DRAVID SQ, UORE, RANJEET
HANUMA, RANJEET HANUMAN ROAD
Indore, Madhya Pradesh, 452001
IN

PAN No: aewpd2689g
GST Registration No: 23AEWPD2689G1Z7

Above is the seller from whom I bought a Samsung galaxy f62 on Amazon in August 2021

Now the phone is locked under 'Flipkart smart upgrade plan' and Flipkart's customer service is telling me that the phone will require payment of remaining 30% amount by the seller (since they likely bought this phone under that plan from Flipkart) for it to be unlocked. Which means the seller bought the phone from Flipkart at 70% the price but I've paid 100% on Amazon for the same plus the headache of having to deal with the customer services now.

I would consider it straight up fraud by this seller to sell such a phone without disclosing the details to the customer first.

This is highly unacceptable and I have had my phone locked for a week now because of it. And have been bouncing around from one customer service to another on both Flipkart and amazon and even contacted Samsung and went to a Samsung service center.

So I suggest that some action be taken against this seller as they are basically cheating the customer. And also require that my phone be unlocked immediately.
Amazon India customer support has been notified about the posted complaint.
Same problem with my phone also what should I do now
VaishnaviK's [Complaint's author] reply, Sep 29, 2022
Flipkart sorted it out for me. You might have to go through social media like twitter if they dont help.
Same Problem with me also
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    Harry Pal Singh
    Sep 15, 2022
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    Dear sir, as all know that to buy a product from any ecommerce platform one has to create an account using one's email and mobile number. I had done the same for Amazon India. Now my problems started as started getting hundreds of spam mails from their third parties through [protected]@connectinbox. U tried unsubscribing but they never really unsubscribe you despite saying that your email id has already been unsubscribed. i complained to their grievance officer but he didn't care to reply.
    you are requested to share my experiences with them and ensure that i don't suffer at the hands o[censored]nscrupulous and unethical organisations.
    Amazon India customer support has been notified about the posted complaint.
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      Sep 15, 2022
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      Address: Jowai meghalaya

      I recently ordered Pioneer amplifier from amazon and i recieved a wrong product and i request a return but still i haven't received my refund yet
      Amazon India customer support has been notified about the posted complaint.
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        akkiraju mounika
        from Anantapur, Andhra Pradesh
        Sep 15, 2022
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        Address: D/no 28-5-645 , housing board ,anatapur , Andhra Pradesh ,515001

        Hi sir,
        Actually i bought a dell laptop from amazon...but what i recived it is the defective one...so when i spoke with the dell team they said they will replace the laptop but they asking serial number in the invoice...but from the amazon i recived the incomplete invoice and also without any warrenty and p-slip...so for that i raised the complaint on 31 Aug..
        But still the issue was not resolved..when ever im contacing simply they are saying the backend team was working on that ...literally i called 15 to 20 times..every time they are saying the same reason...im getting very hesitate with that...
        So im kindly requesting to you that..please take the immediate action on my issue...or else i'll proceed to the take legal action on this...my order no[protected])
        Thank you...
        Amazon India customer support has been notified about the posted complaint.
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          pulok kalita
          Sep 15, 2022
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          My product was to be delivered at 9.15pm in 10/09/2022, but the delivery agent came earlier in 1 pm on the same day, due to unavailability at home at that time I couldn't receive my product.But it is showing as delivered in the delivery status in the portal.I want my product back.
          Amazon India customer support has been notified about the posted complaint.
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            chawal2
            Sep 14, 2022
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            Shalini Pharaswal
            15:46 (11 minutes ago)
            to Shalini

            amazon allows https://www.amazon.in/stores/AttarAyurveda/page/FE6C39A0-B9E7-4361-B6D6-0E2E1E07... to sell adulterated product based on lies and refuses to refund my money and block seller. seller is fraudster hence sells item as non-refundable. indigo powder i bought worth Rs 900 was sold as 100% natural but had black colour mixed in it. as i use indigo colour next day to henna for last 2 years and buy indigo powder from UK not india. this is first time india and i was shocked to see that indigo instead of making hair brown as for past 2 years and well known internet technique, hair should have turned brown but they turned jet black. so this is hair colour mixed in indigo and so mis-selling and my hair damaged so i want refund to say the least. amazon refuses to help and is amazon only to take commission with no responsbility? i do not want to beg seller as they r fraudsters
            Amazon India customer support has been notified about the posted complaint.
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              ayush65
              from Lucknow, Uttar Pradesh
              Sep 14, 2022
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              Address: Hindnagar Colony, Transport Nagar, Lucknow, Uttar Pradesh, 226012
              Website: www.amazon.in

              I have purchased the product called Amazon Kindle tablet on 10/06/2022 for Rs.7, 999.00 which I ordered to return by 15/06/2022 but due to some fault from company end my mobile number was put under blocked category and the person to collect my device returned empty handed. and now the return period has expired. I am returning solely because, I didn't liked the device interface. So i need your assistance. They even gave me an option via email to return the item by 13/09/2022 along with another item on my home address but no one cam to collect the kindle and only one item tat was a pen I ordered later was collected. kindly assist me.
              order number=[protected].
              Amazon India customer support has been notified about the posted complaint.
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                padma kalikiri
                Sep 14, 2022
                Jun 28, 2025
                This thread was updated on Jun 28, 2025
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                Resolved

                Order not received but its showing delivered

                Order details

                Tracking ID:[protected]
                Order date :10-Sep-2022
                Order #:[protected]

                Order total: 267.00 (1 item)

                Order is showing as delivered but we didn't receive the order. Delivery person called we didnt pick first time, When tried to call delivery agent back, he responded saying he is near and will deliver the package but its not delivered.
                Please check on this...
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                Ramya Thiyagarajan
                Sep 14, 2022
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                The order #[protected] was scheduled for return. No one contacted but i could see the status as return verification failed.
                Kindly reschedule the pickup and refund my money.
                Amazon India customer support has been notified about the posted complaint.
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                  A
                  Sep 14, 2022
                  Feb 11, 2026
                  This thread was updated on Feb 11, 2026
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                  Amazon Online Mall Task Platform I was deceived and scammed

                  Address: What's app web
                  Website: www.kk777.in/#/pages/regist/index?code

                  Amazon Online Mall Task Platform — I was deceived and scammed
                  online work from home part-time job. I contacted the company through the phone number on the advert.
                  It was a WhatsApp chat. She said she was Natasha, my part-time receptionist. She further explained that my work was to help online stores like Amazon, konga, jumia and the likes to increase sales by taking orders and in return, get a refund of my capital and...
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                  Abdul Hanan Modak
                  Sep 14, 2022
                  Resolved
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                  Resolved

                  Address: Website

                  My name is Abdul Hanan.
                  I am working as a cab driver by day and a freelance graphic designer by night.
                  I ordered a laptop on 6 September 2022 for 45990Rs.
                  I paid using emi thru debit card.
                  Unfortunately i ordered the wrong model so i cancelled immediately.
                  But the money was transacted.
                  I called Amazon customer service.
                  They said they have initiated the refund and i will receive it in 3 to 5 business days.
                  Its been 8 days now.
                  I still haven't received my refund.
                  Moreover everytime i go to the bank to ask about the refund status they ask me for a reference number,
                  Which Amazon has failed to provide me with,
                  I have asked for it several times,
                  They keep saying they have intiated the refund and ill recieve the amount shortly.
                  But no RRN has been provided with,
                  I also haven't received any email of a refund initiation.
                  I only recieved an order confirmation and a Cancellation confirmation.
                  I am so desperate, and feel so hopeless
                  I have deadlines to meet.
                  I need to buy a new laptop as my old one is dysfunctional and worn out.
                  Please HELP
                  Sep 14, 2022
                  Complaint marked as Resolved 
                  After several followups, they collaborated with the bank to fasttrack the process. I just received the refund in my account a few mins ago.
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    Sushant023
                    Sep 13, 2022
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                    Hello Sir,
                    I want to complaint against amazon company .
                    I placed two shoes from amazon one is Red Tape Original of size 8 cost Rs.1267 and other is Bond Street by Red Tape of size 10 cost Rs1409 .
                    I received my second product ( Bond Street by Red Tape ) a day early[protected] but because of size issue i returned it .On another day[protected] there is the delivery of another product ( Red Tape Original ) and return pick up of first shoes ( Bond Street by Red Tape ). Everything goes well yet
                    After the delivery, i open the box and the same shoes( Bond Street by Red Tape ) which i just returned but of different size is received . then i contact to the customer care and ask them to solve the issue but they ask me to wait for someday while they are investing, i waited but after sometime they told me that i didn't det any refund or replacement on that order although today[protected] they also cancel my return which was already pickup by the courier boy and now i have nothing on paying 2676Rs on amazon
                    Order ID[protected]
                    Please sir, Help me
                    I want my refund I paid the big amount
                    sove my issue and provide my money.
                    Amazon India customer support has been notified about the posted complaint.
                    Sep 13, 2022
                    Updated by Sushant023
                    Please Please solve my issue i want my money back
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                      D
                      DEVID P
                      Sep 13, 2022
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                      Sir my name is PATAKALA THIRIPATHI, my mobile number is [protected] .my order id number[protected]. This product name HUAWEI P20 pro mobile. This product dileverd today. Actually I order dual sim mobile. But Amazon delivered single sim mobile. I am not happy sir. Today More times I call Amazon customer service agents. But problem not solved. Iam very tired. I return this product immediately. I want dual sim dual standby mobile. In case not available otherwise I want original refund immediately.
                      Amazon India customer support has been notified about the posted complaint.
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                        A
                        Sep 13, 2022
                        Dec 8, 2024
                        This thread was updated on Dec 8, 2024
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                        Address: What's app
                        Website: www.kk777.in/#/pages/regist/index?code

                        Amazon Online Mall Task Platform — I want to get refund my money back
                        I got a link in what's app. And the broker told me to open an account to this link named Amazon mall . After that they told me download wise app for transferring the money to their account so that they can recharge it in amazon mall account.

                        So i did everything according to their guidelines. First they recharge $10 in Amazon mall account so that they could build a trust and give me task and give me $2 commission.
                        br...
                        Sep 13, 2022
                        Updated by [email protected]
                        http://www.kk777.in/#/pages/regist/index?code
                        Did you get your money back ?
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                          Guduru Vineethraj
                          Sep 13, 2022
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                          Address: HYDERABAD, Telangana
                          Website: Amazon

                          My Complain is about the order of washing machine which I placed at an offer time at Rs.8 and it has placed and dispatched and delivery date has also been showed. And after one day it has been canceled automatically. So I have contacted Amazon customer service and asked my order..no one is giving perfect response and every one was saying technical issue... what is this ? And if really the order has been canceled y it was not showing in my orders that I have ordered it and it has been canceled. I really trust Amazon but now it has been proving me wrong...
                          Amazon India customer support has been notified about the posted complaint.
                          Sep 13, 2022
                          Updated by Guduru Vineethraj
                          It has been showing in pay later Transactions about the order ID but not in my orders why is that sooo

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                            Deepsaini1987
                            from Kharar, Punjab
                            Sep 13, 2022
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                            Address: Amazon india, brigade gateway, 8th floor. 26/1 Dr Rajkumar Road Malleshwaram (W) Banglore-560055 karnatka India

                            On august 2, 2021 i have bought a leather jacket from amazon.in. But the product i have recceived is totally different . I have claimed for refund. Amazon pick up boy has picked up my product but i did not get my money. Its more than 1 year. I have written many times to amazon coustomer care but they did not resolve my issue.please help me to get my money back. Its 11999. I am attaching all proofs of purchase and when the product picked up. My contact number is [protected] and email id is [protected]@gmail.com registered with amazon.in
                            Amazon India customer support has been notified about the posted complaint.
                            Sep 13, 2022
                            Updated by Deepsaini1987
                            I am also attaching payment screenshot which i have paid with 17% interest

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                              Anant Prakhar Srivastava
                              Sep 13, 2022
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                              Resolved

                              Website: Amazon.in

                              I am old and trusted user of amazon.in and i was totally satisfied from their services but few months ago i got a mail (check conversation mail attached) that time they are doing verification of payments method used by various consumer and as i saw on app shows to verify mine also, so i entered their my debit card details but my acc was on hold from that time as they not meet with required details of mine, since I can't understand exactly what details they actually want so i give him my number to contact me, after that some of details i submitted to them (which i some how understood) but they blocked my account, after that i reach to customer support of amazon and they each time when I contact, they says you will get call within 72 hr but didn't get any. Months and months gone with conversation (only from my side) but problem not yet resolved. I am now worried with my amazon pay balance (126rs) which is stuck in that acc. Also some products which was on process of return, exchange and refund was also now on hold. Directly and indirectly around 2000rs of product was linked with that account. I don't know what is my fault. I am not saying to unblock my account but atleast resolve my issues & issue was began from 3rd week of June and now it is more than 2.5 months but not got solution, please help!!

                              PLEASE CHECK CONVERSATION IMAGES ATTACHED

                              contact me via mail : [protected]@gmail.com
                              Sep 15, 2022
                              Complaint marked as Resolved 
                              My problem is not yet resolved not got Even a mail how can you mark it as resolved
                              Amazon India customer support has been notified about the posted complaint.
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                                Princeshubham123
                                from Shahdol, Madhya Pradesh
                                Sep 13, 2022
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                                I ordered product from amazon (order id[protected])
                                and agent confirmed me that i will get cashback. But no cashback rewarded to me and now they are not giving me cashback and giving useless reasons
                                Amazon India customer support has been notified about the posted complaint.
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                                  kavyansh raj Khare
                                  Sep 13, 2022
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                                  Address: 101 sudama nagar indore
                                  Website: Amazon018.com

                                  I want my principal amount i dnt want any typ of profit but pls i want my refund
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                                    shivaramakrishnavaraprasad
                                    Sep 13, 2022
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                                    I will submit a tweet in Twitter then it's reply We have provided the suggested resolution to you & unfortunately, we have no further insight to add to your concern. Our response remains the same & we may not respond to your Tweets/posts in the future.
                                    I want to register Amazon pay later
                                    But it's said that your are not eligible to register Amazon pay later
                                    Amazon India customer support has been notified about the posted complaint.
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