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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 73

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P
padma kalikiri
Sep 14, 2022
Jun 28, 2025
This thread was updated on Jun 28, 2025
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Order not received but its showing delivered

Order details

Tracking ID:[protected]
Order date :10-Sep-2022
Order #:[protected]

Order total: 267.00 (1 item)

Order is showing as delivered but we didn't receive the order. Delivery person called we didnt pick first time, When tried to call delivery agent back, he responded saying he is near and will deliver the package but its not delivered.
Please check on this...
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Ramya Thiyagarajan
Sep 14, 2022
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The order #[protected] was scheduled for return. No one contacted but i could see the status as return verification failed.
Kindly reschedule the pickup and refund my money.
Amazon India customer support has been notified about the posted complaint.
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    Sep 14, 2022
    Feb 11, 2026
    This thread was updated on Feb 11, 2026
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    Amazon Online Mall Task Platform I was deceived and scammed

    Address: What's app web
    Website: www.kk777.in/#/pages/regist/index?code

    Amazon Online Mall Task Platform — I was deceived and scammed
    online work from home part-time job. I contacted the company through the phone number on the advert.
    It was a WhatsApp chat. She said she was Natasha, my part-time receptionist. She further explained that my work was to help online stores like Amazon, konga, jumia and the likes to increase sales by taking orders and in return, get a refund of my capital and a 20%...
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    Abdul Hanan Modak
    Sep 14, 2022
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    Resolved

    Address: Website

    My name is Abdul Hanan.
    I am working as a cab driver by day and a freelance graphic designer by night.
    I ordered a laptop on 6 September 2022 for 45990Rs.
    I paid using emi thru debit card.
    Unfortunately i ordered the wrong model so i cancelled immediately.
    But the money was transacted.
    I called Amazon customer service.
    They said they have initiated the refund and i will receive it in 3 to 5 business days.
    Its been 8 days now.
    I still haven't received my refund.
    Moreover everytime i go to the bank to ask about the refund status they ask me for a reference number,
    Which Amazon has failed to provide me with,
    I have asked for it several times,
    They keep saying they have intiated the refund and ill recieve the amount shortly.
    But no RRN has been provided with,
    I also haven't received any email of a refund initiation.
    I only recieved an order confirmation and a Cancellation confirmation.
    I am so desperate, and feel so hopeless
    I have deadlines to meet.
    I need to buy a new laptop as my old one is dysfunctional and worn out.
    Please HELP
    Sep 14, 2022
    Complaint marked as Resolved 
    After several followups, they collaborated with the bank to fasttrack the process. I just received the refund in my account a few mins ago.
    Amazon India customer support has been notified about the posted complaint.
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      S
      Sushant023
      Sep 13, 2022
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      Hello Sir,
      I want to complaint against amazon company .
      I placed two shoes from amazon one is Red Tape Original of size 8 cost Rs.1267 and other is Bond Street by Red Tape of size 10 cost Rs1409 .
      I received my second product ( Bond Street by Red Tape ) a day early[protected] but because of size issue i returned it .On another day[protected] there is the delivery of another product ( Red Tape Original ) and return pick up of first shoes ( Bond Street by Red Tape ). Everything goes well yet
      After the delivery, i open the box and the same shoes( Bond Street by Red Tape ) which i just returned but of different size is received . then i contact to the customer care and ask them to solve the issue but they ask me to wait for someday while they are investing, i waited but after sometime they told me that i didn't det any refund or replacement on that order although today[protected] they also cancel my return which was already pickup by the courier boy and now i have nothing on paying 2676Rs on amazon
      Order ID[protected]
      Please sir, Help me
      I want my refund I paid the big amount
      sove my issue and provide my money.
      Amazon India customer support has been notified about the posted complaint.
      Sep 13, 2022
      Updated by Sushant023
      Please Please solve my issue i want my money back
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        D
        DEVID P
        Sep 13, 2022
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        Sir my name is PATAKALA THIRIPATHI, my mobile number is [protected] .my order id number[protected]. This product name HUAWEI P20 pro mobile. This product dileverd today. Actually I order dual sim mobile. But Amazon delivered single sim mobile. I am not happy sir. Today More times I call Amazon customer service agents. But problem not solved. Iam very tired. I return this product immediately. I want dual sim dual standby mobile. In case not available otherwise I want original refund immediately.
        Amazon India customer support has been notified about the posted complaint.
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          Sep 13, 2022
          Dec 8, 2024
          This thread was updated on Dec 8, 2024
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          Address: What's app
          Website: www.kk777.in/#/pages/regist/index?code

          Amazon Online Mall Task Platform — I want to get refund my money back
          I got a link in what's app. And the broker told me to open an account to this link named Amazon mall . After that they told me download wise app for transferring the money to their account so that they can recharge it in amazon mall account.

          So i did everything according to their guidelines. First they recharge $10 in Amazon mall account so that they could build a trust and give me task and give me $2 commission.
          br...
          Sep 13, 2022
          Updated by [email protected]
          http://www.kk777.in/#/pages/regist/index?code
          Did you get your money back ?
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            G
            Guduru Vineethraj
            Sep 13, 2022
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            Address: HYDERABAD, Telangana
            Website: Amazon

            My Complain is about the order of washing machine which I placed at an offer time at Rs.8 and it has placed and dispatched and delivery date has also been showed. And after one day it has been canceled automatically. So I have contacted Amazon customer service and asked my order..no one is giving perfect response and every one was saying technical issue... what is this ? And if really the order has been canceled y it was not showing in my orders that I have ordered it and it has been canceled. I really trust Amazon but now it has been proving me wrong...
            Amazon India customer support has been notified about the posted complaint.
            Sep 13, 2022
            Updated by Guduru Vineethraj
            It has been showing in pay later Transactions about the order ID but not in my orders why is that sooo

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              D
              Deepsaini1987
              from Kharar, Punjab
              Sep 13, 2022
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              Address: Amazon india, brigade gateway, 8th floor. 26/1 Dr Rajkumar Road Malleshwaram (W) Banglore-560055 karnatka India

              On august 2, 2021 i have bought a leather jacket from amazon.in. But the product i have recceived is totally different . I have claimed for refund. Amazon pick up boy has picked up my product but i did not get my money. Its more than 1 year. I have written many times to amazon coustomer care but they did not resolve my issue.please help me to get my money back. Its 11999. I am attaching all proofs of purchase and when the product picked up. My contact number is [protected] and email id is [protected]@gmail.com registered with amazon.in
              Amazon India customer support has been notified about the posted complaint.
              Sep 13, 2022
              Updated by Deepsaini1987
              I am also attaching payment screenshot which i have paid with 17% interest

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                Anant Prakhar Srivastava
                Sep 13, 2022
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                Website: Amazon.in

                I am old and trusted user of amazon.in and i was totally satisfied from their services but few months ago i got a mail (check conversation mail attached) that time they are doing verification of payments method used by various consumer and as i saw on app shows to verify mine also, so i entered their my debit card details but my acc was on hold from that time as they not meet with required details of mine, since I can't understand exactly what details they actually want so i give him my number to contact me, after that some of details i submitted to them (which i some how understood) but they blocked my account, after that i reach to customer support of amazon and they each time when I contact, they says you will get call within 72 hr but didn't get any. Months and months gone with conversation (only from my side) but problem not yet resolved. I am now worried with my amazon pay balance (126rs) which is stuck in that acc. Also some products which was on process of return, exchange and refund was also now on hold. Directly and indirectly around 2000rs of product was linked with that account. I don't know what is my fault. I am not saying to unblock my account but atleast resolve my issues & issue was began from 3rd week of June and now it is more than 2.5 months but not got solution, please help!!

                PLEASE CHECK CONVERSATION IMAGES ATTACHED

                contact me via mail : [protected]@gmail.com
                Sep 15, 2022
                Complaint marked as Resolved 
                My problem is not yet resolved not got Even a mail how can you mark it as resolved
                Amazon India customer support has been notified about the posted complaint.
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                  Princeshubham123
                  from Shahdol, Madhya Pradesh
                  Sep 13, 2022
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                  I ordered product from amazon (order id[protected])
                  and agent confirmed me that i will get cashback. But no cashback rewarded to me and now they are not giving me cashback and giving useless reasons
                  Amazon India customer support has been notified about the posted complaint.
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                    kavyansh raj Khare
                    Sep 13, 2022
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                    Address: 101 sudama nagar indore
                    Website: Amazon018.com

                    I want my principal amount i dnt want any typ of profit but pls i want my refund
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                      shivaramakrishnavaraprasad
                      Sep 13, 2022
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                      I will submit a tweet in Twitter then it's reply We have provided the suggested resolution to you & unfortunately, we have no further insight to add to your concern. Our response remains the same & we may not respond to your Tweets/posts in the future.
                      I want to register Amazon pay later
                      But it's said that your are not eligible to register Amazon pay later
                      Amazon India customer support has been notified about the posted complaint.
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                        M
                        Meshaal
                        from Khammam, Andhra Pradesh
                        Sep 13, 2022
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                        ORDER #
                        Return Pickup Tracking ID:[protected]
                        return pick-up was scheduled for: Monday, 12 sep, 2022, 07:00 - 19:00.The carrier for this pick-up did not contact me & updated the status as return pick up verification failed . Please arrange it reschedule for return pickup & refund my money.
                        Amazon India customer support has been notified about the posted complaint.
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                          pkhjp
                          from Jaipur, Rajasthan
                          Sep 13, 2022
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                          Address: Amazon India
                          Website: Refund Issue

                          I bought a Godrej 25L Convection Microwave Oven from Amazon on[protected] ORDER #[protected] which was paid with SBI Credit Card. But I had to return that item for some reason. Amazon did not deposit the refund amount in my credit card and kept that amount in Amazon Pay Gifts & Credits. I have called customer care many times and requested to deposit the refund amount in my bank account or credit card itself, but they always said that with this amount you will have to buy goods from Amazon only. I need money a lot. So it is requested that please deposit the refund amount in my registered bank account or credit card.
                          Amazon India customer support has been notified about the posted complaint.
                          Sep 13, 2022
                          Updated by pkhjp
                          मेरे द्वारा दिनांक[protected] को अमेज़न से एक Godrej 25L Convection Microwave Oven खरीदी गयी थी ORDER #[protected] जिसका भुगतान SBI क्रेडिट कार्ड से किया गया था। लेकिन मुझे किसी कारणवश उस सामान को वापस करना पड़ा। अमेज़न द्वारा रिफंड राशि मेरे क्रेडिट कार्ड में जमा न करते हुए उस राशि को अमेज़न पेय Gifts & Credits में रख दिया है । मेरे द्वारा काफी बार कस्टमर केयर को फ़ोन करके निवेदन किया गया की रिफंड राशि को मेरे बैंक खाते में या क्रेडिट कार्ड में ही जमा कर दे लेकिन वे हमेशा बोले की इस राशि से आपको अमेज़न से सामान ही खरीदना पड़ेगा । मुझे पैसे की बहुत जरूरत है। अतः निवेदन है की रिफंड राशि को मेरे बैंक खाते में या क्रेडिट कार्ड में जमा करने की कृपा करे।
                          Sep 14, 2022
                          Updated by pkhjp
                          मेरे द्वारा दिनांक[protected] को अमेज़न से एक Godrej 25L Convection Microwave Oven खरीदी गयी थी ORDER #[protected] जिसका भुगतान SBI क्रेडिट कार्ड से किया गया था। लेकिन मुझे किसी कारणवश उस सामान को वापस करना पड़ा। अमेज़न द्वारा रिफंड राशि मेरे क्रेडिट कार्ड में जमा न करते हुए उस राशि को अमेज़न पेय Gifts & Credits में रख दिया है । मेरे द्वारा काफी बार कस्टमर केयर को फ़ोन करके निवेदन किया गया की रिफंड राशि को मेरे बैंक खाते में या क्रेडिट कार्ड में ही जमा कर दे लेकिन वे हमेशा बोले की इस राशि से आपको अमेज़न से सामान ही खरीदना पड़ेगा । मुझे पैसे की बहुत जरूरत है। अतः निवेदन है की रिफंड राशि को मेरे बैंक खाते में या क्रेडिट कार्ड में जमा करने की कृपा करे।
                          Dear Customer,

                          I would really like to help you with this. Kindly share your mobile number & location so that I can quickly assist you.

                          Regards
                          Geet
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                            B
                            b uday chandra
                            Sep 12, 2022
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                            Sir, amazon has processed a refund amounting ₹399/- on[protected] which has to refunded to my account on[protected]. But still I haven't received any refund. the refund reference number is[protected]. kindly please resolve my issue.
                            Amazon India customer support has been notified about the posted complaint.
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                              Minni.01
                              Sep 12, 2022
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                              Address: HOUSE NO.-46 SECTOR-13, VANSUNDHARA

                              I have ordered an boat Airdopes on 3rd Sept 2022 of amount 1499.
                              I have ordered 2 earphones items at a time 1 i l have received but other was missing.
                              Order ID is[protected]
                              It's show a status delivered on 7th September but I haven't received it.
                              And after the complaint Amazon team were denying.
                              Amazon India customer support has been notified about the posted complaint.
                              Sep 12, 2022
                              Updated by Minni.01
                              Amazon are doing fraud with the customer. They don't delivered the product and update the status as delivered.
                              Picked the product and don't giving the refunds.
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                                Akriti Upadhyay
                                Sep 12, 2022
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                                Order Id- 4758
                                Date of incident- 19th july 2022
                                I ordered a photo frame from amazon. The seller's name is RK Cart premium. For the first time, I didn't confirmed the photo to seller, because I was busy in some work, and amazon cancelled my order. I placed the order second time and I received that order. But I didn't get my refund of the cancelled order which I placed for the first time. I am contacting amazon from 2 months. They closed my case by saying that they have not received any amount. I should contact the bank.

                                I contacted the bank and they stated clearly that amazon has the amount. So from where should I get my money back? Again I contacted amazon and they are saying that they can't do anything because they have not received the amount. The amount is Rs 1299.

                                Where is my money?
                                Amazon India customer support has been notified about the posted complaint.
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                                  Madhusudan Dey
                                  from Bishnupur, West Bengal
                                  Sep 12, 2022
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                                  Address: Jhapore more Daruca complex Bishnupur Bankura

                                  I ordered a book named "The Ultimate Guide to SAT Grammar, Fifth Edition" Order #[protected] in 6 September 2022, Tuesday, at around 8:14 pm, paid 1000 INR for it, with my card. But suddenly they cancelled this order without any pre-consent. They mailed me after cancellation!!
                                  How can any company cancel any prepaid order without the customer's
                                  permissions?
                                  As being a loyal citizen of india I am asking for proper justice of my horrible harassment !!|
                                  Amazon India customer support has been notified about the posted complaint.
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                                    Manish sengwa
                                    from Jodhpur, Rajasthan
                                    Sep 12, 2022
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                                    Address: Jheelar Ostra road Bhopalgardh jodhpur

                                    Mobole number [protected]
                                    My account has gone on hold and I am not able to login in it, my refund is also left to happen, so you are requested to unhold my account.
                                    Amazon India customer support has been notified about the posted complaint.
                                    Sep 12, 2022
                                    Updated by Manish sengwa
                                    My account has been on hold for 6 days
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