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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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500032

Amazon India reviews & complaints page 693

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A
amitabh rathore
from Ahmedabad, Gujarat
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ordered on 2 august 2017 order# 405-5459924-7218737

Pls look into this order. Either your systems are not in place or there is some insider job kind of thing

Ordr placed and payment done -2nd aug
3rd aug amazon shows item dispatched. However no tracking status available since it is thru indiapost. But 1 consignment number is given which is not traceable @ indiapost tracking courier: india post, tracking #: ed[protected]in.
On 11th august when we asked seller @ amazon...
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J
jayaram Srinivasan
from Muvattupula, Kerala
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coolpad note 5

Address:Ernakulam, Kerala

Dear sir,
My daughter Mrs Lakshmi Ishwar bought COOLPAD NOTE 5 Lite vide Invoice dated 11-May-2017 to give me her father Mr. Jayaram Srinivasan on his birth day on 24th July 2017. I started using the brand new phone subsequent to that.
I started using the phone subsequent to[protected]. On my third charging fortunate for all the charger started burning and fortunate for we all its started burning in my hands and I was able...
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P
pritiarora16
from Jamshedpur, Jharkhand
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terrible customer experience - false claims

Address:Hazaribagh, Jharkhand, 825301

I ordered a product online through amazon to be delivered at my location - hazaribag, jharkhand. This wasn't my first time and i have been a loyal customer over an extended period of time. Due to quality and performance issues i want to return the product but they are not providing return pick up service now stating unreasonable excuse. They say that returns can be made only self-shipping - but it was not mentioned in the description page....
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D
dasamit635
from Kolkata, West Bengal
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rude delivery boy

Address:Kolkata, West Bengal, 743127

On 9 august i've ordered a sony headphone... My order number is[protected]...
There was a problem with amazon... The amazon app was showing my order has been delivered but i've not received any product and my order was on cod... I complain about this to amazon but still it says its delivered...

Since 10th of august i was getting email that my order is out for delivery i don't know what is wrong with amazonbr...
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M
M Suryanarayanan
from Paravur, Kerala
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gala king kong grass floor broom

Address:Chennai, Tamil Nadu, 600044

My order no.[protected]. Your rep called me from cell [protected] around 1219 pm today asking me to collect the item from him as he cannot come to my home address to deliver. I told i have paid delivery charges and he is to deliver the item at the address. He said he will return the item for some else of his colleague to deliver by this evening. Meanwhile i was shocked and astounding to see a mail from amazon.in that my item was not...
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C
CA. Gaurav Jain
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mrp showing there, is misleading

Address:110032

Hi Amazon Team,

I Shruti Jain ordered a product from your app via mobile no. [protected]. I would like to inform you about the misguidance you did to me and I ordered under that influence. Your add is showing as MRP of Rs.260 and in bracket saying saving of Rs.40 (screenshot attached) it was like amazon is providing me discount on its own, but in actual the MRP is Rs.220 only on which I can purchase from local market as well...
+2 photos
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S
shobha arun chauhan
from Ahmedabad, Gujarat
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wrong items delivered by amazon

Address:Valsad, Gujarat
Website:www amazon.com

Sir my amazon account name is muskan and my email id is [protected]@gmail.com and mobile no. Is [protected] i have ordered roxx steel beverage flask 1leter dated 30.07.2017. Item delivered me on 04.08.2017 but baltra thermos 1leter send. I found wrong items pack so i have voice call customer care dated 04.08.2017 by mobile no.[protected].
I say customer care wrong items delivered to me. Customer care said you can replacement items. br...
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R
Reecha chaturvedi
from Mumbai, Maharashtra
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product not delivered and charged

Hello all,

This is in regards to the order placed on amazon.in with the order number[protected],
I had placed the order on amazon before for jbl clip 2 waterproo[censored]ltra portable speakers (Black), worth rs 3490/-
The product was supposed to be delivered by 17th july and has yet not been delivered. This product was a prepaid delivery, but till today haven’t got the product. And the customer agent (Mohammed,...
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R
Rajat Natani
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not received tracking status shows delivered

Address:400054

I have ordered redmi 4A from amazon by online payment . Delivery date is 8 august . Phone did not deliver till. There tracking status shows it was delivered even delivery boy does not contact me. Signatue of delivery reciept is fraud& same of the dwlivery boy . Amazon says they did not gave product or refund .courier company's delivery boy stolen it . I have a loss of 6000 rupees Order id is
[protected]...
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V
vijayan82
from Perambalur, Tamil Nadu
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not ordered but got delivered and collected amount

Address:Chennai, Tamil Nadu, 600087

I have not placed any order for Headphone. But it have reached my house during my absence. we regularly by from amazon so in my house they had paid and collected it. Since the box packing is of Amazon. And it was delivered through india post.

I have got a message from amazon
"Important notice, Thanks for messaging your address. please receive the discount voucher with FREE HEADPHONE by paying 1050/-rs and collect the...
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Y
Yashmodi
from Lucknow, Uttar Pradesh
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refund and return

Please give my correct status of my return order i submitted my product to amozon bt nt refund money please give me actually position of my account if any mistake in refund please correct the mistake in last i will return my product i get refund money so i will return my product
The product is not good in sound quality so i requested to return i don't know my current return status...
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H
Harish Raghav (Jugnu)
from Jamnagar, Gujarat
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wrong customer info and item not received in timeline

Address:Gurgaon, Haryana, 122001
Website:www.amazon.in

Hi, I purchased a mobile lenovo zuk 2 plus from amazon with one day guarantee delivery and didn't received my mobile yet. I called up to customer care 4 times and they all provided wrong information. I am really very disappointing with their services. they said they will deliver my item till 11 of earlier, then one girl said they are not able to call delivery boy. delivery boy's no was also switched off. they all are misguiding me and it's...
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D
Dhiraj Motwani
from Mumbai, Maharashtra
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order shows delivered but not received

Address:421005
Website:www.amazon.in

Hi i am Dhiraj Motwani reg mob no. is [protected]
i have given order at amazon Of Rs.11996(2 mobiles)
order id is[protected]
order shows delivered but not received by me or any of my neighbours
i also have cctv footage that no one came from amazon to deliver on that day
i have complaints so many times on amazon but they have not solved my issue and blocked my account
i also complaint to courier...
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B
bnooze
from Muzaffarpur, Bihar
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order 402-7109559-6304307

Address:Jaipur, Rajasthan, 302033

Order date
07-aug-2017
Order #
[protected]
Order total
8, 790.00 (1 item)

The engineer came and chrck and told that no issue. The phone is not getting heating up now.

But the phone was getting heating up previously

I dnt understand why they are not taking refund

They say they are customer centric company now they say they cannot take back...
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S
saurabh4757
from Noida, Uttar Pradesh
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courier: amazon transportation services fraud delivery status

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Right now i have all the proof regarding fraud amazon transportation services.

1. My booking date 8th aug 2017. Delivery date as per prime membership 10th aug 2017 as per amazon, also i will replace my existing mobile phone. So as per amazon i format my mobile once i received the sms from amazon on 10th auh 2017 morning from amazon to same day delivery attempt.

2. When there is no any update with amazon courier...
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S
shahalam030
from Barddhaman, West Bengal
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discounted product not delivered

Address:North 24 Parganas, West Bengal, 743427

I have placed an order of a dell laptop at cheap price at amazon. But amazon cheating me. They did not give the product. I do not want to money return. I want only the discounted laptop. The product shipped and automatically returning to seller

Order id-order #[protected]...
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A
Ashu1970
from Satrikh, Uttar Pradesh
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rakhi

Address:Lucknow, Uttar Pradesh, 226010

I ordered tow rakhis on 31st july 2017:

1. Order id[protected]:
1 of asthetika smiley rakhi for kids [asin: b01j1pfzrm]

2. Order id[protected]:
1 of asthetika guitar ganpati rakhi for kids [asin: b01j1pfn2o]

I was promised that the orders would be delivered within 3-5 days, but till date the orders have not been delivered. You have caused me much mental tension...
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M
Murtuj Mirajkar
from Mulki, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong commitment from associate and no one is bothering

Address:Dharwad, Karnataka, 580031

Order id: [protected]

One of amazon associate wrote me a email by stating the i will be able to get red mi 4 phone in next sale. She over promised me and she said 100% i will get it. And she also she said call us 30 mins before the sale she will help me while booking the phone. I called mins before and none of associate helped me.

When i try to book the phone in next sale i couldn't able to get this...
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D
DrSwasti Chatterjee
from Ingraj Bazar, West Bengal
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my confirm order no 406 4124037 6672347 cancelled even after online payment

Address:Paschim Medinipur, West Bengal, 721101

Dear sir,
My confirm order no[protected] cancelled even after several time confirmation over telephone also. I made payment of rs 41998/- the hold the money for a week, then send me a email that the order is cancelled due to pricing error by the saler. This is malpractice by the saler. I do not know that some one return money after salinng process is completed. This is not fair. I also phoned to your officer that why my product...
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A
Awadhesh Bahadur Singh
from Atraulia, Uttar Pradesh
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item received damaged

Address:Ahmedabad, Gujarat

I bought an Ajanta wall clock which was delivered in damaged condition.
My order no. is[protected] dated 30/07/2017. Item was shipped by Amazon seller services private limited
WH 10 Crystal Indus logistics Bhayla
Ahmadabad-382220 through Blue Dart.
I file a complaint against this but item had not collected yet.
Today I received a message that my request for returning damaged item is cancelled.br...
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