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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 691

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M
Milan Chauhan 11
from Mumbai, Maharashtra
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unfair undelivered and cancellation of order placed on big indian amazon sale

Hi amazon india team,

I had placed order for oneplus5 mobile hand set on 12-aug-2017 and order number is[protected]. During the sale i had got the phone for 32999/- rs and after 3months i would also get 15% cash back on my sbi debit card.

When i was placing the order, i had chosen two-days delivery option by paying 80/- rs extra. The he expected delivery date was wed aug 16th 2017.

All...
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L
Loving Sadam
from Chennai, Tamil Nadu
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refund not processed in my account till one week

Address:Chennai, Tamil Nadu, 631203
Website:amazon.in

Hi
I order the Philips trimmer via amazon after i see the wrong product added in my card so i cancel my order(ORDER #[protected].
But, till now i cant get my refunded amount in my bank account. i get text from amazon refund amount processed. please reply in ASAP....
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A
Anshab T H
from Madhugiri, Karnataka
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buy web designer printed back case cover for oppo a37f

I was ordered back cover of oppo a37 f on august-1-2017. but the company does not delivered the product yet. when i called them. they told that it has some damage so they returned to delhi. also they promised to return the cash to my account. but i have not received yet. what i need to do?...
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S
Suvidha Kadlag
from Panaji, Goa
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product received damage not agreeing

Address:Pune, Maharashtra, 411045
Website:Amazon. Com

I had called amazon in november 2016 with regard to the damage mobile received and the customer service associate said that the tempered glass is damaged if i wish i can visit the service center to get it removed they cannot take the mobile back later in april the camera stopped working and i visited the service center they said that the lcd is damaged was directed to the amazon customer care they deny the call received they say that they...
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M
ManjuRocky
from Karwar, Karnataka
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cheated in the name of offers

Address:560098
Website:Amazon.in

I have a account in amazon... Few days back they had released offers page in their website i tried to book a product during the offers but after adding my gift card nd procced to check out i got to know that my account is blocked i tried to contact customer service to solve issue but the customer service said even they don't know why my account is blocked i tried for more days i was keeping to call customer service but they dint respond they...
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L
licniti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary delay in cancellation of order against amazon order no. 40462600125485142 and blue dart waybill no. 57922433763

Address:Jabalpur, Madhya Pradesh, 482002

R/sir,
I would bring into your kind notice about irresponsible act being taken in the above subject matter. Customer care representative is providing informations to mislead the customer about cancellation of product. On 12th august 17, i have been advised that product will be cancelled within 24 hours thereafter i have also been confirmed over phone on 13th august 2017 that being a representative of amazon, i will personally follow...
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A
Ashish_Mn
from Vijayawada, Andhra Pradesh
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unfair cancellation of order placed on big indian sale

Address:560092
Website:www.amazon.in

Hi team,

I had placed a order for a mobile hand set on 10aug with exchange and order number is[protected]. During the sale i had got the phone for 10, 040 rs and after 3months i would also get 15% cash back on my sbi credit card.

When i was placing the order the expected delivery date was wed aug 16th.
The problem started when all of a sudden i received a message that it will be arriving early...
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Address:380058

Missing 2 color pencils from box of 12 pencils

Sir: my oder date: 11th aug, 2017; received on 15th, aug, 2017:
Out of two boxes, box of pencils one box was wide open and two shades of pencils are missing namely 1. Lght blue pencil and 2. Dark green pencil; total of 10 pencils. Other box contained 12 pencils and it was closed. The container was opened very carefully by me but how shortage occurred is beyond my imagination...
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N
Nataraj Appaswamy
from Durgapur, West Bengal
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cash back not received, sbi debit card used to purchase lenovo z2 plus

I had purchased lenova z2 plus mobile. Order #[protected], order date 10 aug 2017. I used sbi debit purchased lenova z2 plus mobile. Order #[protected], order date 10 aug 2017. I used sbi debit card for purchase, but cash back not yet received for purchase, but cash back not yet received. When will i get my cash back amount. Kindly let me know as soon as possible....
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B
Barkath Khan
from Bengaluru, Karnataka
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mobile-redmi

Address:560008

Hi my name is barkath, i have ordered redmi 4 (Gold, 64 gb) on3rd aug 2017 with order id[protected] with rupees of 10, 998.00.

The mobile which i got which was a faulty one and not able to use (Sim card) trey issue. I have called customer care india several time to returned the product as i have purchased the same mobile from local mi store, where customer care were denying for returned and support. Whenever calling...
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Xp369
from Pune, Maharashtra
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my refund was initiated in another person's bank account

Address:Pune, Maharashtra, 411028
Website:Amazon.in

I recently and the charger was missing from the order and then i complained to amazon so they issued a full refund but i did not receive the refund as they initiated the refund in someone's bank account which was linked to my amazon account. I did not add any bank account and also i did not deactivated it from my amazon account also my name was changed to some unknown person and again after that my name was changed to my own name so this...
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S
SHAMAL TE
from Bengaluru, Karnataka
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not credit my refund in my bank account

Address:Kannur, Kerala, 670011

I ordered first an item on 7th august a steelbird helmet, but the order is cancelled becouse shipment address is not serviceble... I again ordred same item on 9 th august, but i have got same mail in my account. The order is cancelled and the refund is complete with in 4 days... But at this time i have not recieve any refund in bank account... So pls help me...
My login id is= [protected]@gmail.com...
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Address:Haridwar, Uttarakhand, 249403

Order ID:[protected]

I have ordered 2 Philips ear phone from amazon they have charged me 60 Rs per pc delivery cost and instead of philips they have given me some sonilex earphones.

Now on requesting to customer care for giving me my correct order he is refusing that product cant be delivered and you have to take refund.

I want the correct product to be delivered or ten times of the price...
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M
Mayank Rohilla
from Varanasi, Uttar Pradesh
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didn't get my refund

Hello sir, on 6th july, 2017 i placed a bluetooth speaker but so i request for it's return but unfortunately i was unable to on scheduled date so it went to it's office and returned it. After that i talked on customer center and they said that i will get my money back within 6-7 days but i didn't received it. Even on 14th august i again talked to customer center but there was no effect of it. S o i humbly request you to please resolve my...
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A
Arvind Samota
from Ahmedabad, Gujarat
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unhappy to courier boy service. his behaviour

Address:Udaipur, Rajasthan, 313002

We are long time purchase many item from my fever-ate online site amazon but today 15th august, we are unhappy to courier boy service. His behaviour is very bed he is not delivered packet on door & he is return with packet and he is spoken stay on road this is not hand over this packet & go throuh away. We are really upset regarding courier service & i shocked. Next time i thik we are purchase item from amazon or not. I request you please...
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A
akshay156@
from Pune, Maharashtra
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regarding complaint not taken by executive..

Address:Nagpur, Maharashtra, 440035
Website:www.amazon.in

My order is[protected] my name is akshay it is concert reagarding redmi 4 gold 32 gb..
I didn't recive the product on the packege all the acceserious are there accept phon..
So i called ur custmer care on the date off 13th august bt you're custmer excutive has been not take the complant bcoz 5 days has been passd i have just tried to elobrate the concert that my father didnt kwow about the ecomerce releted things so then...
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P
Pranav Misra
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money not refunded from a long time

Address:Dehradun, Uttarakhand, 248001
Website:Amazon.in

This is with reference to Order #[protected] from Amazon.in. I canceled the item on 27 june 2017 and posted first complaint to amazon about refund not done on 28 june 2017, but after mail every 5-7 days as complaints they tell me to wait everytime as they are processing the refund but they dont take any action in real its been 49 days and yet they give excuses changing operators to respond they are just making fun of the customer,...
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S
Sandeep K. Soreng
from Pachperwa, Uttar Pradesh
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cheater delivery courier guy

Address:Lucknow, Uttar Pradesh, 226005
Website:www.amazon.in

Today i got message from amazon that "my package is out for delivery" afternoon courier guy name manish (Truecaller name) called me (12pm) asked for location details, i explained full address and i told him i'm waiting for him 4pm i called him to check where is he he said i'll be coming to your place, he didn't show up at all and at amazon it saying "an attempt was made to deliver your package on 14, august" there was no call no attempt i'm...
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Address:New Delhi, Delhi, 110062
Website:www.amazon.in

I ordered Redmi 4A on 27th July 2017, But it is not delivered by courier service. On status it is showing that . It has been delivered on 1st August 2017. I complaint to customer care also nothing happned ....
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Address:620003

Totally cheated by your customer care also regarding the matter discussed in the trailing mail.

Amazon, the name I believed, also cheated in this issue without any proper address from your side.

Last a mobile costing Rs. 14, 000 in a matter of three months worked managed working and finally the mobile is dead finding no service point. Without a mobile for a fortnight for a business man like me a great loss of...
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