Amazon India Complaints & Reviews

My location is as defined in my order placed, with no change in my contact address, none of your agents had a problem locating my residence, for home delivery on earlier occasions,

Awaiting a positive response to my request, and hoping for an early resolution, i have approached all the metrics of the organizational hierarchy best known to me, please do the needful, thanking you in early anticipation,...

I have purchased an matrix vision pro308 epabx system 20th march 2017.

It stopped working from last june 2017, i contacted seller to provide invoice but it was not responding me, i get in touch with amazon they everytime make an excuse that they are working on it and it will take a week to get the things done.

But now its almost 60 days passed but i have not received any invoice nor anyone contacted me....

This unfortunate that i had received a dead xolo handset and had given complaint in amazon. They have given state that they representative will call me.. Now it is 72 hr i. E three day. Till now none from amazon called me.

I feel it is ture that amazon is selling dead set and taking customers for a hot ride.

I stronly feel amazon had cheated me..

Pls help to get my refund...

Srinath...

3 august.. I ordered ratanjoot. From amazon... Delivery date was 7august... But not delivered... Know that is showing excepted delivery date... 12... Y
Why... What is this...
And sometimes it's showing.. This product won't deliver in this area... Pleas select another seller... After choosing another seller same problem is there... Y it's happening...??? I want solutions of my problems... I[censored] can't solve... Then wht is use...

Yesterday i ordered sir corbett men's tan oxford lace shoe. Order no. (#[protected] of rs.1, 079.00. I paid the amaont through net banking. But for some reason i cancelled the order after few minutes i got a massage from them that they refunded my money but in my back account i didnt see any refund in it. Please help me to get back my money...

Order no #[protected] marks and spencer women's cropped navy pant-the item was returned on 29th july and i still have received no refund. Amazon's national escalation team is useless and do not even know how to match products with the order and track their returns thereby harassing customers. Amazon must start to outsource their customer service.

[protected] marks and spencer women's body blouse - the item...

I had ordered a 5.5 inch mi note 4 @ rs.10998 but got a 5 inch one. I tried to return but no return policy exists. I called customer care but they plainly refused. I even told that kindly take this back n instead sent me honor 6x worth rs. 14000/- but they plainly refused. I am a regular n prime customer of amazon but deeply disappointed. Going against my friends advice of buying phone from flipkart i preferred amazon. Even flipkart returns...

I have purchased a autofurnish car over for my new swift car from amazon.
After using 2 to 3 days when I felt car cover from my car, cover colour is coated on my car.After washing colour not disbursed from my car.i have contact to the amazon care but care executive told they are helpless for regarding same.

order id[protected]-5700360...

Dear sir/ madam,

I have ordered a godrej masterblaster handwash 800 ml. The product reached courier office at silchar on 04 august 2017. The courier local called me (From [protected]) in the morning to confirm my name and address. He said that it was not possible to deliver the product on friday but they will deliver it on saturday (05 august 17). On saturday i called the gentleman, he said he could not do so as he is on leave...

This is a refurbished mobile and getting heat while charging and calls. Manufacturer says data/ apps were downloaded. Usually every mobile have Whatsapp, Facebook and misc.apps. I want to bring to your notice that on the Day 1 it got heated while charging with out any downloads and without sims/ Network interacted....

I ordered the following item:
Lof gift for rakshabandhan rakhi gifts hamper for brother and sister combo (Ceramic coffee mug rakhi and message card).

But, when it came,
The colour of the cup was different than shown. There was no rakhi or card along with it.

I expect a proper response from the company. I had it gift wrapped, and it can't be returned because i already figured gifted it. Hoping...

I order lady loop cotton dress material but i got wrong product. After that i call customer care log complain about that matter customer suggest me refund amount due to wrong product deliver after that asked mode of payment payment i told him refund amount credit in your amazon pay wallet. Customer care said ok sir your refund credited in 5 working days in your amazon pay wallet. After pickup i got a message your refund amount send through...

I purchased harry Potter 7 book set from Amazon for 2379. In return i got a notebook of 7 rs. Speaking to the customer service advisor (mutu) for 2 hrs he hung the call on me and when called again the supervisor(sangeeta)was rude and kept telling i will disconnect. I asked for a replacement and was advised there is no replacement. As there was no option had to settle for refund....

I ordered one plus 5 (8gb +128 gb) midnight black phone from amazon on 27th jul'2017. I received a courier from amazon on 31st jul'2017 but when i opened a packet i was shocked to see that it had an invoice of one plus 5 but containing a iphone 6s 64gb rose gold box which was sealed open. When i opened a box it had iphone gold color and not rose gold.. I raised a complaint and informed to amazon on the same day and they assured me that the...

Sir i am md shamim and i have bought an backpack from amazon.in on 21 june 2017 i placed the order but due some reasons i returned the order to amazon.in on 27th june and they told me that i will get the amount within 2nd july but i haven't received it so i contacted them then they told that i will get it within 4th july but that time also passed and i not got the refund. Then i contacted the and the given me the refund reference numbers,...

Heiii sir m purchase hp132 printer...in booking time no option of gst... Our invoice receive but in invoice no mention of my gst number.. I have problem in tax input.. So kindly request change my bill.. Give me new my gst number included bill number...

Sir/madam
I ordered pop up toaster from amazon. It did not work properly so i called amazon's customer care on 26th july 2017 regarding my concern. The customer executive told me that we will send a person from amazon to your home and he will picked up your product. So i packed it.
After 3-4 days i do not got any response from them.
So i again called them on 2n august 2017, the amazon customer executive told me that we...

Sir, i have ordered a sony cassette player dated 12th july 2017, i pay for this 13065rs by debit card. Damage product delivered to me dated 29th july 2017. Many call for return this product to amazon customer service. But not a single satisfied response by the amazon. Very poor service by the amazon. Pls help me. I want return this product and my payment refund in my bank account as soon as possible. For any queries to me. Any time contact...

Order placed: 29 june 2017
Amazon.in order number:[protected]
Order total: 1, 499.00
Dispatched on 1 july 2017
Items ordered price
1 of: autofurnish anti skid curly car foot mats (Beige) for mahindra xuv 500
Sold by: autofurnish india

I had asked for return & refund along with pickup, to which the seller generated the return label. No one turned up for pickup even after 4 requests...

I had returned the item 1 month ago but still there was no email or message. I tried to cancel but it was showing 0 rupees and i thought that the money won't be returned and my money is wasted. I tried to call customer service but they were recording voice and i have not any reply from them either. The cost of headphones was 2000 rupees and next whenever i get damaged product then i will directly ask for refund and buy the product from flipkart....