Amazon India Complaints & Reviews

Recently my 3 orders were cancelled by amazon india on the name of price error, my orders with order no dated on 12th september
Order #[protected]
Order #[protected]
Order #[protected]
Order #[protected]
This is happening everyday, my fiends have got the same response too, they doesnt verify sellers and lure customers with low price deals and cancel their orders afterwards

Amazon order number :[protected]

I recently ordered the newly launched nokia 6 phone from amazon and it got delivered on 27 august 2017. Initially the phone was working fine but after some days that is on 11 september 2017 it's microphone stopped working. I tried to return it but the return window has already been closed on 7 september 2017. As it comes under 1 year warranty i contacted the nearest nokia service center. But they told me that as it is a new phone we cannot do anything please return it on amazon only.
Then i contacted the customer care associates of amazon but they told me that as it is against their return policy they cannot take my product back and refund my money as return window has been closed already. I am sick and tired of this phone. As it cannot do the basic function of a phone that is calling. How is this even a smartphone then.
I order so many things from amazon but this time i am really unsatisfied with the customer service. I am not going to order anything from amazon in the near future from now onwards. Worst customer service ever. Worst experience ever from amazon.
Really unsatisfied.

Very bad service by amazon. I have returned my fit bit charge 2 as it was a damaged piece. I called up to them they promised me that, i would get it by 3 september but i don't get it, i called up to them they said i will receive my product by 11 th of september. Well today is 13 th, i still didn't get my product. Neither i got any message nor an call from them.
My return pick up number[protected]. I request you please make it as soon as possible. And pls make the process fast because it already 13 days that i have returned and your service is really very bad 👎👎👎.

Order #[protected]
The problem i am facing is that from the past 13 days i am giving return request for exchange of the product. Company is taking my request and after 2-3 days i receive a msg from bluedart that the pickup has been cancelled from amazon. Now when i call them they say we will again arrange to pickup the parcel but again same thing happen. Now these customer care girls are not talking properly and not telling the matter clearly or not transfering the call to higer authority..
Dont know what to do.

I purchase product (
Wd my passport 3tb portable external hard) here at deal price 2, 999 on 12 sept 2017, now order is confirmed and i paid money for it, after 1 day amazon say this is technical issue by their side and your order has been cancelled and now you have to buy for new price at around 10, 000rs which is much greater than rs. 2, 999.
They offer deal price and later cancel it, and when i talked with their customer care they behave very badly adn saying it is technical fault we can not do anything, now you have to buy it at new cost. Why they cheat customer taking money name of deal and later cancel it.
Order id #[protected]

I've ordered for segate 5tb hdd, where the amazon india has cancelled my order without my knowledge the price for that product was 2999 i thought there was an offer on this product and i booked, so i need to know why they have cancelled my order and i need that product for the same offer price
This is the message i got when i placed my order
Confirmed: order for seagate backup plus.. Is successfully placed & will reach you by 25-sep. Track:http://amzn.in/7igTndi or give missed call to[protected]
Message when they cancelled
Your order for seagate backup plus slim 5tb port... Is cancelled. If you have already paid, refund will be initiated shortly. Details: http://amzn.in/8eqtkpa
If they face any technical problem that's your mistake not mine
I even called for customer care they r saying that the product is not available so they cancelled
I feel so low after amazon did this

I ordered amazon exclusive product - moto g5s plus worth 15999/- against order #[protected] on 07 sept 2017 and the packet was due to be delivered on 12 sep 2017, on 11th i was informed by amazon that the package is being sent back to seller as it has been damaged in transit. They asked me to reorder and told that the refund for this order will be initiated soon.

I reordered the product against order #[protected] on 11 sept 2011 by again paying the full payment in advance. I needed the product on 12th so i ordered it through quick delivery by paying rs 100 extra. The package was delivered on 12 sept 2017 however when i opened the package it had a box of another phone (Jio lyf - water). I called the customer service immediately, they asked me to open the box and share the imei number but i was shocked to find soap bars in it instead. I logged a complaint immediately with customer service as they were still on call but they have asked to wait for 5-10 days. I don't think so they are going to take any action. Also the refund for previous order has not yet been received.

Amazon owes me rs32100 till this date.

Kindly note i have purchased mobile on 18.08.2017
Order No :[protected], Date : 18.08.2017
Invoice No : KA-BLR[protected] Date :18.08.2017
Lenovo K8 note (Venom Black 3GB B01MoJSAFU) MBC_LNK8Note3_31GB_BLK
PROBLEM : Mobile Heating & Not Charging

Respected sir,
I ordered two portable external hard disks from amazon site, product name is "my passport ultra 4tb portable external hard drive (Black/grey)". I ordered 2 hard disks on[protected]. But today i came to know that order has been cancelled by seller which is not the proper way of selling. So i request you to help me get this product delivered to me.

I have attached both the screenshots of placing order and cancellation of order

Sir i have order one product from amazon india and they have cancelled it... Plz go through this chat... To understand my case..

Amazon
Hello,

Here's a copy of the chat transcript you requested:

—

13 september 2017 7:15:04 am initial question: hii i have a problem with my order

13 september 2017 7:15:11 am pio michael has accepted the chat.

13 september 2017 7:15:24 am pio michael (Csa) : hello, my name is pio michael. I'll certainly help regarding your concern.

13 september 2017 7:16:38 am sourav pandey : hii pio i have order a sd card 64 gb of 569 and today morning i got message of cancellation plz help me regarding this

13 september 2017 7:17:04 am pio michael (Csa) : i'm really sorry to hear that your order got cancelled.

13 september 2017 7:17:09 am pio michael (Csa) : i'll surely help you in this case.

13 september 2017 7:17:24 am pio michael (Csa) : are you referring to this product " sandisk ultra microsdxc 64 gb uhs-i class 10 memory card + sd adapter "?

13 september 2017 7:18:41 am sourav pandey : i donot know why it has been cancelled... Previously you guys have cancelled my many product and gave me the reason of price error... Now tell me why that order was cancelled i think there is no price error also

13 september 2017 7:18:45 am pio michael (Csa) : thanks for the confirmation. Could you please wait for 2 minutes while i check the details for you?

13 september 2017 7:19:59 am pio michael (Csa) : thanks for waiting. I have checked and see that the order cancelled by the seller. The seller enter the price of the item in our website wrongly. Hence they cancelled the order for all customer. I could see that our management also remove that seller from our website because of this issue. Please accept my sincere apology this one time. I assure you that this mistake will not happen again in future.

13 september 2017 7:20:14 am pio michael (Csa) : HTTPs://WWW.amazon.in/SanDisk-Ultra-MicroSDXC-Memory-Adapter/dp/B010Q588D4?_enco...⇄

13 september 2017 7:20:27 am pio michael (Csa) : you can check the price of the item by using above link.

13 september 2017 7:20:34 am sourav pandey : ya sir... Recently i have also subscribe to amazon prime to i can get the product fast... But it's the 4th day since i have order sd card and i today morning i am checking it and got to know that it has been cancelled

13 september 2017 7:20:43 am pio michael (Csa) : thanks for waiting. I have checked and see that the order cancelled by the seller. The seller enter the price of the item in our website wrongly. Hence they cancelled the order for all customer. I could see that our management also remove that seller from our website because of this issue. Please accept my sincere apology this one time. I assure you that this mistake will not happen again in future.

13 september 2017 7:20:50 am pio michael (Csa) : HTTPs://WWW.amazon.in/SanDisk-Ultra-Mic...(see full link)

13 september 2017 7:20:51 am pio michael (Csa) : you can check the price of the item by using above link.

13 september 2017 7:21:01 am pio michael (Csa) : the original price of the item is rs.1679.

13 september 2017 7:21:12 am pio michael (Csa) : they enter the price of the wrongly in our website.

13 september 2017 7:21:20 am pio michael (Csa) : please accept my sincere apology this one time.

13 september 2017 7:21:33 am pio michael (Csa) : i assure you that this mistake will not happen again in future.

13 september 2017 7:22:09 am sourav pandey : what apology man... Every time you guys tell me that it will not happen again and same think happened... What you think i m fool

13 september 2017 7:23:16 am pio michael (Csa) : some sellers are try to damage the name of the amazon in market. They doing like this.

13 september 2017 7:23:22 am pio michael (Csa) : our team are working on this issue.

13 september 2017 7:23:29 am sourav pandey : plz check my last chat details with customer care they assured me that other ordered would not cancelled.. Now it's happening more

13 september 2017 7:23:34 am pio michael (Csa) : they'll surely take a necessary action against them.

13 september 2017 7:23:45 am pio michael (Csa) : i assure you that this mistake will not happen again in future.

13 september 2017 7:23:54 am pio michael (Csa) : our management remove those seller from our website,

13 september 2017 7:24:34 am sourav pandey : you guys have wasted my time and data i m your valuable customer and you guys going to loose this type of customer...

13 september 2017 7:25:39 am pio michael (Csa) : i'm really sorry for the inconvenience.

13 september 2017 7:25:50 am pio michael (Csa) : i hope you understand the reason behind this issue.

13 september 2017 7:25:50 am sourav pandey : price was 569 do you this it was price error.. Man... Plz help me... I want that product in that price

13 september 2017 7:25:55 am pio michael (Csa) : yes.

13 september 2017 7:26:01 am pio michael (Csa) : it is price error sir.

13 september 2017 7:26:21 am pio michael (Csa) : i have checked from my tool and see that this is the price error issue.,

13 september 2017 7:26:49 am sourav pandey : no man this time your your apology not going to work plz return the money so i can reorder the product...

13 september 2017 7:27:05 am sourav pandey : can you wait for 2 min...

13 september 2017 7:27:09 am pio michael (Csa) : i could see that you have placed the order with the cash on delivery.

13 september 2017 7:27:17 am pio michael (Csa) : so there is no refund for this orde. R

13 september 2017 7:27:24 am pio michael (Csa) : i request you to place the new order from your end.

13 september 2017 7:28:50 am pio michael (Csa) : i don't mean to rush you, but we've been idle for 1 minute. I want to make sure our chat's still connected. If you aren't able to respond in 1 minute, this chat will close.

13 september 2017 7:29:23 am sourav pandey : hii

13 september 2017 7:29:28 am pio michael (Csa) : thanks for your responding.

13 september 2017 7:29:35 am pio michael (Csa) : in this case, i request you to place the new order from your end.

13 september 2017 7:30:04 am pio michael (Csa) : could you please place the new order with original price?

13 september 2017 7:31:39 am pio michael (Csa) : i don't mean to rush you, but we've been idle for 1 minute. I want to make sure our chat's still connected. If you aren't able to respond in 1 minute, this chat will close.

13 september 2017 7:31:42 am sourav pandey : i can order the product but i can't get the product in 569 so plz place the order at 569 other wise return that sum amount of money that can help me to get the product

13 september 2017 7:31:53 am pio michael (Csa) : i'm sorry, sourav.

13 september 2017 7:32:04 am pio michael (Csa) : we don't have the option to place the order again with same price.

13 september 2017 7:32:19 am pio michael (Csa) : this is the seller order, the seller was cancelled the order by themself.

13 september 2017 7:32:25 am pio michael (Csa) : we'll take a necessary action in this cas e.

13 september 2017 7:32:40 am sourav pandey : bro i m waiting for 2 min in your request and you think i m vella you guys have wasted my time

13 september 2017 7:32:53 am pio michael (Csa) : i'm sorry for the inconvenience.

13 september 2017 7:33:07 am pio michael (Csa) : please place the new order from your end.

13 september 2017 7:34:14 am sourav pandey : i donot know about seller i my last cancelled order i have also talked to seller and he said it was amazon mistake and you guys telling it is seller mistake

13 september 2017 7:34:30 am pio michael (Csa) : i'm sorry for the inconvenience that you had with the seller.

13 september 2017 7:34:46 am pio michael (Csa) : they enter the price in our website wrongly.

13 september 2017 7:34:59 am pio michael (Csa) : this the reason, they cancelled the order for all customer.

13 september 2017 7:35:03 am pio michael (Csa) : it is not cancelled for you only.

13 september 2017 7:35:05 am sourav pandey : but i can't get the product at 569 na... Why should i pay 1659 now

13 september 2017 7:35:10 am pio michael (Csa) : all the customers orders are got cancelled.

13 september 2017 7:35:41 am pio michael (Csa) : because, the original price of the item is rs.1659. This is the reason, they cancelled the order for all customers.

13 september 2017 7:36:02 am sourav pandey : i don't know who have order the product... I want to reason other wise you have to pay me half price

13 september 2017 7:36:39 am pio michael (Csa) : i hope you understand the reason behind this issue that the order cancelled by the seller because of price error.

13 september 2017 7:36:53 am sourav pandey : i don't know what is original i have placed the order at 569 i have right to get the product at 569.. That's it

13 september 2017 7:37:14 am pio michael (Csa) : i'm sorry for the inconvenience.

13 september 2017 7:37:29 am pio michael (Csa) : in this case, i request you to place the new order from your end with original cost of the order.

13 september 2017 7:37:37 am pio michael (Csa) : i hope you understand the reason behind this issue.

13 september 2017 7:37:45 am pio michael (Csa) : as a customer, i understand your concern.

13 september 2017 7:38:00 am sourav pandey : can you plz send me details of this chat to my email souravpan.[protected]@gmail.com

13 september 2017 7:38:11 am pio michael (Csa) : sure.

13 september 2017 7:38:21 am pio michael (Csa) : i'll send this chat transcript, once this chat closed.

13 september 2017 7:38:51 am sourav pandey : i will complain to customer court... Every time you guys can't do this to me

13 september 2017 7:39:06 am pio michael (Csa) : please accept my sincere apology,

13 september 2017 7:39:14 am pio michael (Csa) : this issue happen because of the seller.

13 september 2017 7:39:23 am sourav pandey : send me right now... This is enough

13 september 2017 7:39:29 am pio michael (Csa) : we are working on this issue to remove those type of seller in our website.

13 september 2017 7:39:30 am pio michael (Csa) : sure.

13 september 2017 7:39:38 am pio michael (Csa) : i'll send the email now as per your request.

13 september 2017 7:39:49 am pio michael (Csa) : i have sent the email.

13 september 2017 7:39:55 am pio michael (Csa) : you can check it in your email.

13 september 2017 7:39:56 am sourav pandey : i m customer i have right to get the product at same price

13 september 2017 7:40:08 am sourav pandey :.. Wait i m checking

13 september 2017 7:40:27 am pio michael (Csa) : sire.

13 september 2017 7:40:30 am pio michael (Csa) : *sure

13 september 2017 7:40:34 am pio michael (Csa) : you can check it.

13 september 2017 7:41:08 am sourav pandey : ok... I got... Now you guys are in trouble and your job also...

13 september 2017 7:41:33 am sourav pandey : you guys have to compensatee me in this case

13 september 2017 7:41:43 am pio michael (Csa) : i'm really sorry i've to follow the policy.

13 september 2017 7:42:51 am sourav pandey : is your policy said that you can cancelled your customers product any time and say sorry i was hurt...

13 september 2017 7:42:57 am pio michael (Csa) : i've limitation i've to follow my supervisor.

13 september 2017 7:43:40 am sourav pandey : from 30 min your are doing your job and i m wasting my time

13 september 2017 7:43:44 am pio michael (Csa) : i've clearly explained that seller enters the incorrect pricing on website.

13 september 2017 7:44:23 am sourav pandey : i have order from your site i don't know about seller

13 september 2017 7:44:46 am sourav pandey : you guys have to compensate me for this

13 september 2017 7:44:58 am sourav pandey : atleast 500.

13 september 2017 7:45:41 am pio michael (Csa) : i'm really sorry i've no authority in issuing compensation.

13 september 2017 7:45:53 am sourav pandey :. Transfer this chat to your senior... Plz... I don't want to you... Bro... You don't know how to behave with customer

13 september 2017 7:46:22 am sourav pandey : bro i know you have authority...

13 september 2017 7:46:50 am pio michael (Csa) : we really don't have.

13 september 2017 7:47:28 am sourav pandey : what...?

13 september 2017 7:47:37 am sourav pandey : transfer it

13 september 2017 7:48:09 am pio michael (Csa) : okay please hold on.

13 september 2017 7:49:07 am sourav pandey : yeah.. You are doing you job and will get your salary and i m wasted my time... While talking to you

13 september 2017 7:49:26 am sourav pandey is on hold.

13 september 2017 7:49:26 am pio michael (Csa) is no longer connected.

13 september 2017 7:49:26 am this chat has been transferred.

Transfer notes : pricing error

13 september 2017 7:49:31 am mahesh has accepted the chat.

13 september 2017 7:49:31 am sourav pandey is off hold.

13 september 2017 7:49:41 am mahesh (Csa) : hi, this is mahesh a member from leadership team.

13 september 2017 7:49:43 am mahesh (Csa) : let me check your conversation and see what i can do for you.

13 september 2017 7:50:43 am sourav pandey : ya check it... Man... After your customers care assured me that your product will not cancelled again why it has been cancelled sir...

13 september 2017 7:51:18 am sourav pandey : and you guys giving me same reason price error...

13 september 2017 7:51:40 am mahesh (Csa) : thanks for waiting.

13 september 2017 7:51:54 am mahesh (Csa) : i am really sorry that your order has been cancelled.

13 september 2017 7:52:12 am mahesh (Csa) : the items were listed with an incorrect price on our website for a short time; this error has since been corrected. Our sellers work very hard to accurately list their products, but on rare occasions a pricing error may occur.

13 september 2017 7:52:24 am sourav pandey : first you make product 60-70% discount and if you unable to deliver it you guys cancelled that and tell me it is price error

13 september 2017 7:52:52 am mahesh (Csa) : we have already escalated this issue to investigate this issue and take appropriate action against the seller.

13 september 2017 7:53:45 am mahesh (Csa) : i am really sorry for any misunderstanding. There was no discount applied for this product. Price of the product was listed incorrectly due to technical issue.

13 september 2017 7:53:47 am sourav pandey : i don't to repeat the same that i have told to your junior... Plz satisfy my needs... You guys wasting my time from last 40 min..

13 september 2017 7:54:40 am mahesh (Csa) : i am really sorry, unfortunately we are unable to help you in getting the product now as the order has been cancelled. If you still need the product i request you to place a new order for the same product at the current price unfortunately we are unable to help you in getting the product at the same price.

13 september 2017 7:55:03 am sourav pandey : place the order at same price... Other wise give me discount coupon so i can get the product below 600

13 september 2017 7:55:39 am mahesh (Csa) : i am really sorry, unfortunately we are unable to help you in getting the product at the same price as it was a price error. And we are unable to issue any discount coupon in this case as per our policy.

13 september 2017 7:55:41 am sourav pandey : or you have to compensate me sir...

13 september 2017 7:56:00 am mahesh (Csa) : i am sorry, we are unable to issue any compensation in this regard as per our policy.

13 september 2017 7:56:17 am sourav pandey : transfer this chat details to my mail souravpan.[protected]@gmail.com

13 september 2017 7:56:53 am mahesh (Csa) : okay.

13 september 2017 7:57:05 am sourav pandey : means i have wasting my time from last 45 min... And got 0... My time i valuable sir...

13 september 2017 7:57:06 am mahesh (Csa) : once the chat gets over i will send the chat transcript via email.

13 september 2017 7:57:20 am sourav pandey : transfer it right now..

13 september 2017 7:58:11 am mahesh (Csa) : i am sorry, we can send the chat transcript only when the chat get's over. So once the chat gets over i will send the transcript via email.

13 september 2017 7:58:42 am sourav pandey : you guys are no. 1 in the world any treating you customer like this... You there policy that if an customer order a product he have all right to get the product at same price

13 september 2017 7:59:10 am sourav pandey : i don't have trust on you...

13 september 2017 7:59:27 am mahesh (Csa) : i am really sorry you feel that way i will forward your feedback to our management.

13 september 2017 7:59:34 am mahesh (Csa) : is that all you need help with today?

13 september 2017 8:00:07 am sourav pandey : # you guys...

13 september 2017 8:00:44 am sourav pandey : end this chat... And transfer it to my mail... I m going to consumer court

13 september 2017 8:01:08 am mahesh (Csa) : i can tell you are upset, and i can assure you that i am here to help and i will do everything possible to resolve this. Please refrain from using such language.

13 september 2017 8:01:22 am mahesh (Csa) : okay sourav.

13 september 2017 8:01:26 am mahesh (Csa) : thank you for contacting amazon. We hope to see you again soon.
Have a great day.
To close this window, please click the "end chat" link.

13 september 2017 8:01:34 am sourav pandey : transfer it

13 september 2017 8:02:03 am sourav pandey : souravpan.[protected]@gmail.com

13 september 2017 8:02:10 am sourav pandey has left the conversation.

—

Hello,

I'm very much disappointed and frustrated. Its regarding my order[protected]. I recieved my order and i received dead product. I have been delivered dead product and when i contacted amazon india. They denied taking it return and provide me refund. And said they will only provide refund when i send screenshots of confirmation from zotac. I have sent them screenshots. But now they are not issuing me refund for the same. Please provide me refund.

I have even attached the doa confirmation screenshots on it. Please take step regarding it.

I have never been so much frustrated before. I don't want any replacement. Just provide my refund for it.

False delivery status for order#[protected]. Order status says the product is delivered to the customer on 11th september. On lodging the complaint of not receiving the product, customer service professionals request for 24 hours time. No response in 24 hours. On calling the customer service again they request for 48 hours. Still no clue on where the product is? Why do you show the status as delivered when the product is actually not delivered.in spite of opting for amazon prime this is the service provided by amazon.

I have oredered the infocus turbo 5 mobile on 12th aug2017, product not delivered. But refund amount not credited to my account. Now date on 12th sep, i have so many times spoke to customer care, they told 4 working buisness days it will credit automatically, but still refund amount not credit to my account.

My name k. Rajkumar, mob-[protected],

Refund amount - rs7999

Account name - k. Rajkumar

Account sbi[protected]

Ifsc - sbin0013832

Hello amazon [protected]@amazon.in

My name is rk gupta
And my order box empty radmi 4 (32gb)
My cost is very high amount 17996rs
Please refund my amount and resolve the problem my dad is police post...
Thank you
My order id =#[protected]
Adress= 9/6
Ice factory vpo badli badli
Haryana
Zip code =124104
Account no= [protected]
Ifsc code =ratn0123456

An item was returnd "peter england men's cotton western kurta[protected]_po31781317_96_darkyellow, i was adivsed that the item would be picked up on 11th diem, and that had been confirmed by a phone call from your team on 10th diem, but on 11th mornng one message came that pick up had been rescheduled for the reasons best known to yourselves, and from that ph number no positive ans i had recd. Pl arrange to pick up the item at the earliest. My registered email : [protected]@yahoo.co.in mob: [protected]

I wanted to say that i have made a order in amazon and it was not delivered from gati courier service. Now i want my money back as from 10 days gati is saying that your product will be delivered. I payed from debit card and my
Product didn't came. I request amazon courier service to return my monwey back. Take a strict action as fast as you can.
Thank you

I have ordered an addic millionaire old world charm men's watch vide order #[protected] on 31/09/2017. A dummy packae containing a pices of stone was delivered against my above order on 06/09/2017. Subsequently, i have placed a replacement request vide order no. Order #[protected]. However, during the second time also, they have delivered me a dummy package contining a similar piece of stone on 11/09/2017. This is really ridiculous and serious which needs to be thorougly investigated.

I got delivery of karbonn k9 virat 4g phone on 8th sep 2017. Which is defective product 4g sim is not working in this phone at all. Mobile getting switch off when reaches till 30%. Heating issue also in this phone. I called in cx care on 10th sep. One advisor told me that she arranged technician for checking this phone. And technician will check and if doesn't get fix he will give me jobsheet than refund will proceed so i will get refund within 10 business days. And technician came on 11th sep and he gave me jobsheet for defective product and told me that he proceed request for refund. When i called in cusomer care in the evening for checking status of request. One of the advisor told me that refund is not possible for mobile phones. I requested to connect my call with superior than he connected my call to altas who doesn't know how to talk with customer. When my call got connected his first sentence was refund possible nahi hoga. He was not listening me at all and he was repeating only one sentence refund is not possible. And without listening anything he gave his closing and he disconnected call by himself.
Is this the customer service of amzon???
I felt very bad and insulting on call when he was behaving like i am mad and altas said u can go now. You can think how insulting was this sentence for a customer.
This kind of customer support representative you have for customer help.
So i am very disappointed from amazon.
Now i don't want be a customer of amazon at all. I want my refund back.
Kindly help me regarding this on my mail id
[protected]@gmail.com

Here in thanjavur the delivery service is far more worser than anywhere inthe country. I ordered for organic ragi flour in 24 mantra which is due to arrive 12 sept but for some reason it arrived early on 11 sept and i got the intimation from amazon about the arrival. Then i got a missed call from the deliverer then i called back immediately but he refused to pick up for a while then again i called back, the deliverer answered the call and...

A very bad experience from amazon prime worth to be shared. They debited my account for no reason without my consent and when i tried chasing them for same reason they were unable to get me through resolution. And asked me that they will credit the amount to my amazon account not the bank account through which they deducted the amount. They say it was some technical glitche due to which this happend. After chasing them for few days i ended up with no final resolution. And they are okay with me sharing this on social media. Amazon prime video india amazon.com amazon india amazon web services
Also when i had been on call with one of their senior executive, she kept me on hold for long time and finally disconnected my call without my concern. This is not the service to be accepted. And when i called them back the next executive was ok with me to take this issue on social media and didn't bother to solve my concern rather.