Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 19928
Resolved
1458
Unresolved
18470
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 696

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shah Ritesh
from Ahmedabad, Gujarat
Report
Copy

my gst number no writing in my invoice

Address:Ahmedabad, Gujarat, 380005

Heiii sir m purchase hp132 printer...in booking time no option of gst... Our invoice receive but in invoice no mention of my gst number.. I have problem in tax input.. So kindly request change my bill.. Give me new my gst number included bill number...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
5 Comments
Report
Copy
A
Aakar Srivastava
from Lucknow, Uttar Pradesh
Report
Copy

send defective product.

Sir/madam
I ordered pop up toaster from amazon. It did not work properly so i called amazon's customer care on 26th july 2017 regarding my concern. The customer executive told me that we will send a person from amazon to your home and he will picked up your product. So i packed it.
After 3-4 days i do not got any response from them.
So i again called them on 2n august 2017, the amazon customer executive told me that we...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shagun Shagun
from Unnao, Uttar Pradesh
Report
Copy

damaged product delivered to me

Sir, i have ordered a sony cassette player dated 12th july 2017, i pay for this 13065rs by debit card. Damage product delivered to me dated 29th july 2017. Many call for return this product to amazon customer service. But not a single satisfied response by the amazon. Very poor service by the amazon. Pls help me. I want return this product and my payment refund in my bank account as soon as possible. For any queries to me. Any time contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avik Shau
from Nashik, Maharashtra
Report
Copy

very poor customer service related to return and package pickup

Address:Pune, Maharashtra, 411021

Order placed: 29 june 2017
Amazon.in order number:[protected]
Order total: 1, 499.00
Dispatched on 1 july 2017
Items ordered price
1 of: autofurnish anti skid curly car foot mats (Beige) for mahindra xuv 500
Sold by: autofurnish india

I had asked for return & refund along with pickup, to which the seller generated the return label. No one turned up for pickup even after 4 requests...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Ketansaraf8
from Kolkata, West Bengal
Report
Copy

portronics headphones

Address:Kolkata, West Bengal, 700053
Website:Amazon.in

I had returned the item 1 month ago but still there was no email or message. I tried to cancel but it was showing 0 rupees and i thought that the money won't be returned and my money is wasted. I tried to call customer service but they were recording voice and i have not any reply from them either. The cost of headphones was 2000 rupees and next whenever i get damaged product then i will directly ask for refund and buy the product from flipkart....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra
Website:Amazon.in

Order: friday 21 july 2017 /[protected]
Items: vip norway polyester 38.5 ltrs blue travel duffle (Dftnor57blu)

The product was ordered on 21st july with expected delivery on 25th-26th july. I had asked for a delayed delivery on 30th-31st july as i was unavailable. Even after multiple escalations delivery of the product looks grim. The customer care assures of the delivery in 24hours or a call back in 3-4 hours...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumar@6
from Hyderabad, Telangana
Report
Copy

payment not received

Address:Hyderabad, Andhra Pradesh, 500072

I have booked honor 6x mobile on july 19, it was not delivered, later i contacted them and checked, they replied that the product was missed in transit and the order got cancelled. Later i asked them to refund my money.

Even after 20 days from date of order, i have not recieved money.

I personally called the customer service and asked to refund. Till date i they have not refunded the amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
biswanath.chatterjee1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shipment delivered to wrong person

Website:www.amazon.in

My order #[protected] is not delivered but in amazon web site it shows delivered to customer. It is not at all delivered to my address and none of my neighbors collected this. It was shipped partly. One via indiapost which is delivered and another was via amazon transportation which is undelivered but amazon claiming it as delivered. I want refund for this immediately.

I am never going to order from amazon again....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
8
85Ranjeet Kumar
from Dimapur, Assam
Report
Copy

lenovo vibe k5 my money does not refund

Address:Patna, Bihar, 800020
Website:[email protected]

I bought lenovo vibe k5 21 june 2017. Because of delay problem i cancel that mobile.17 july they refund my money but in my account that money does not come. They gave me reference number[protected]. When i go to the bank they say it's not my broblem you should talk to amazon. When i talk to they say talk to bank. I don't know what to do that's why i am complaing. Please resolve this problem....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tusharika singh
from Mumbai, Maharashtra
Report
Copy

issue with product delivery and mails

With a certain order i placed first i got mail seller is not able to deliver, later person to receive is not available. Than i went to amazon app to cancel order, there was no option for cancel so i placed refund request. On the day when return (As not delivered till now so return from mid place or seller only) should have been initiated i got mail order is delivered. Customer care are not able to see those mails, means customer care of no...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SOORAJ MG
from Rewari, Haryana
Report
Copy

stupid delivery of product

Address:Thiruvananthapuram, Kerala, 695501

I am an amazon prime customer, purchase alot of product via amazon with
Satisfaction. But this time the product is not delivered directly to me,
Instead they gati courier service deliver the product at one of the town
Branch, i clearly mention my office address that is in balaramapuram
Branch, but they deliver the product one of the city branch, it is around
15 kilometres from my office. One of the courier...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhagwan Behera
from Korba, Chhattisgarh
Report
Copy

poor service and cheat.

Mene ek mobile lyf wind 7s order kiya 4 -5 din bad amazon ka staff call krke mujhe order cancelled krne ke liye bole jab mene order cancle krne se mana kiya to vo khud order ko cancle kr diye kyu ki uske dam badh chuka tha sayad.
Inka customer care services bhi achha nhi he ye kabhi call attend nhi krte t tha customer ki puri bat ko sune bger phone disconnect kr detection he.
Me ye jan na chahta hu ki agar uska dam gst ke bjese...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nageswararao Dhulipalla
from New Delhi, Delhi
Report
Copy

order deliver date changed after order placed and now order was not delivered

Address:122001

Order #[protected]
Order placed on 29th july 2017
Product - rakhi
While placing order it shows that the order will be delivered in 3-4 business days, so i placed the order and make payment. After payment done in order details the delivery date was changed and it was 8th august.
Rakhi festival is 7th and the order will be delivered on 8th august.
I tried to contact amazon to request but they says...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:amazon.in

I have placed the order #[protected] from amazon.in on 24th july. And its showing in my account that it has been delivered on 29th july. But i did not receive anything. I am calling and sending emails to amazon india. But they are not doing anything or investigating the matter. It was a rakhi gift so i wanted it to get delivered at least on 5th august. Now amazon people are saying that they can't deliver the product. As they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nileshsdhamale
from Mumbai, Maharashtra
Report
Copy

product not delivered but status shows delivered

Website:www.amazon.in

This is regarding my order#[protected]
I have ordered a product on 2nd of august 2017, as it was mentioned that prime customer will get the product delivered on next day as i am a prime customer so delivery should be next day i. E.3 aug but unfortunately it was not received yet but amazon website shows it delivered on 3 aug.

When i called amazon customer care on 3rd august around 7pm they asked me to wait for...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hanu chowdary
from Hyderabad, Telangana
Report
Copy

job

Address:New Delhi, Delhi, 500081
Website:Amazon.com

I got a call from amazon and they said that you are selected in amazon as supervisor they asked me to pay security amount of 1550 for uniform and call letter transport fee they are cheated me after paying again they are asking for madiclaim deposit then i got it, it's fake after that they are not responding. I think they are fake people from amazon recruitment team...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Omesh Jalla
from Noida, Uttar Pradesh
Report
Copy

bad product supplied

Address:110095

Purchased a guggul product from amazon. The product turns out to be a fraud product and not the one ordered. Amazon not even publishing my review on product, saying product cost less than 1500..
The seller promised to supply pure guggul resin but supplied some fake resin which emits a highly toxic stench.
The seller will befool many more if not stopped...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
JULIN JAMES
from Delhi, Delhi
Report
Copy

amazon membership cancellation

I am not subscribed to Amazon membership. For last two months that is June and July, I have been charged without my consent notice. I have been charged in US dollars.

Credit card number - [protected]
James George

Please also refund my charged money as soon as possible strictly. I do not require Amazon membership. Please look into this matter and cooperate.

Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SAILENDER SINGH
from Anand, Gujarat
Report
Copy

yet refund not received

Address:New Delhi, Delhi, 110020

Dear team,

I would like to inform you that i have ordered two sunglasses one has been returned and i get refund it but second sunglasses order was cancelled by me but yet i didn't received my refund amount 324/-.

My order number is[protected] and tracking id is[protected].

But i was shocked when i called to customer care center and said that your ordered has been delivered whenever...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kollu ramesh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

portronics por-690 ergonomic wireless mouse not received

Order Id:[protected]

Portronics POR-690 Ergonomic Wireless Mouse with Optical sensor Adjustable DPI High Speed Mouse - NOT received - NOT Delivered to me...whereas the SMS and mail message confirms that the product has been delivered...tracking ID[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy