Amazon India Complaints & Reviews

Respected sir,
I ordered two portable external hard disks from amazon site, product name is "my passport ultra 4tb portable external hard drive (Black/grey)". I ordered 2 hard disks on[protected]. But today i came to know that order has been cancelled by seller which is not the proper way of selling. So i request you to help me get this product delivered to me.

I have attached both the screenshots of placing order and cancellation of order

Sir i have order one product from amazon india and they have cancelled it... Plz go through this chat... To understand my case..

Amazon
Hello,

Here's a copy of the chat transcript you requested:

—

13 september 2017 7:15:04 am initial question: hii i have a problem with my order

13 september 2017 7:15:11 am pio michael has accepted the chat.

13 september 2017 7:15:24 am pio michael (Csa) : hello, my name is pio michael. I'll certainly help regarding your concern.

13 september 2017 7:16:38 am sourav pandey : hii pio i have order a sd card 64 gb of 569 and today morning i got message of cancellation plz help me regarding this

13 september 2017 7:17:04 am pio michael (Csa) : i'm really sorry to hear that your order got cancelled.

13 september 2017 7:17:09 am pio michael (Csa) : i'll surely help you in this case.

13 september 2017 7:17:24 am pio michael (Csa) : are you referring to this product " sandisk ultra microsdxc 64 gb uhs-i class 10 memory card + sd adapter "?

13 september 2017 7:18:41 am sourav pandey : i donot know why it has been cancelled... Previously you guys have cancelled my many product and gave me the reason of price error... Now tell me why that order was cancelled i think there is no price error also

13 september 2017 7:18:45 am pio michael (Csa) : thanks for the confirmation. Could you please wait for 2 minutes while i check the details for you?

13 september 2017 7:19:59 am pio michael (Csa) : thanks for waiting. I have checked and see that the order cancelled by the seller. The seller enter the price of the item in our website wrongly. Hence they cancelled the order for all customer. I could see that our management also remove that seller from our website because of this issue. Please accept my sincere apology this one time. I assure you that this mistake will not happen again in future.

13 september 2017 7:20:14 am pio michael (Csa) : HTTPs://WWW.amazon.in/SanDisk-Ultra-MicroSDXC-Memory-Adapter/dp/B010Q588D4?_enco...⇄

13 september 2017 7:20:27 am pio michael (Csa) : you can check the price of the item by using above link.

13 september 2017 7:20:34 am sourav pandey : ya sir... Recently i have also subscribe to amazon prime to i can get the product fast... But it's the 4th day since i have order sd card and i today morning i am checking it and got to know that it has been cancelled

13 september 2017 7:20:43 am pio michael (Csa) : thanks for waiting. I have checked and see that the order cancelled by the seller. The seller enter the price of the item in our website wrongly. Hence they cancelled the order for all customer. I could see that our management also remove that seller from our website because of this issue. Please accept my sincere apology this one time. I assure you that this mistake will not happen again in future.

13 september 2017 7:20:50 am pio michael (Csa) : HTTPs://WWW.amazon.in/SanDisk-Ultra-Mic...(see full link)

13 september 2017 7:20:51 am pio michael (Csa) : you can check the price of the item by using above link.

13 september 2017 7:21:01 am pio michael (Csa) : the original price of the item is rs.1679.

13 september 2017 7:21:12 am pio michael (Csa) : they enter the price of the wrongly in our website.

13 september 2017 7:21:20 am pio michael (Csa) : please accept my sincere apology this one time.

13 september 2017 7:21:33 am pio michael (Csa) : i assure you that this mistake will not happen again in future.

13 september 2017 7:22:09 am sourav pandey : what apology man... Every time you guys tell me that it will not happen again and same think happened... What you think i m fool

13 september 2017 7:23:16 am pio michael (Csa) : some sellers are try to damage the name of the amazon in market. They doing like this.

13 september 2017 7:23:22 am pio michael (Csa) : our team are working on this issue.

13 september 2017 7:23:29 am sourav pandey : plz check my last chat details with customer care they assured me that other ordered would not cancelled.. Now it's happening more

13 september 2017 7:23:34 am pio michael (Csa) : they'll surely take a necessary action against them.

13 september 2017 7:23:45 am pio michael (Csa) : i assure you that this mistake will not happen again in future.

13 september 2017 7:23:54 am pio michael (Csa) : our management remove those seller from our website,

13 september 2017 7:24:34 am sourav pandey : you guys have wasted my time and data i m your valuable customer and you guys going to loose this type of customer...

13 september 2017 7:25:39 am pio michael (Csa) : i'm really sorry for the inconvenience.

13 september 2017 7:25:50 am pio michael (Csa) : i hope you understand the reason behind this issue.

13 september 2017 7:25:50 am sourav pandey : price was 569 do you this it was price error.. Man... Plz help me... I want that product in that price

13 september 2017 7:25:55 am pio michael (Csa) : yes.

13 september 2017 7:26:01 am pio michael (Csa) : it is price error sir.

13 september 2017 7:26:21 am pio michael (Csa) : i have checked from my tool and see that this is the price error issue.,

13 september 2017 7:26:49 am sourav pandey : no man this time your your apology not going to work plz return the money so i can reorder the product...

13 september 2017 7:27:05 am sourav pandey : can you wait for 2 min...

13 september 2017 7:27:09 am pio michael (Csa) : i could see that you have placed the order with the cash on delivery.

13 september 2017 7:27:17 am pio michael (Csa) : so there is no refund for this orde. R

13 september 2017 7:27:24 am pio michael (Csa) : i request you to place the new order from your end.

13 september 2017 7:28:50 am pio michael (Csa) : i don't mean to rush you, but we've been idle for 1 minute. I want to make sure our chat's still connected. If you aren't able to respond in 1 minute, this chat will close.

13 september 2017 7:29:23 am sourav pandey : hii

13 september 2017 7:29:28 am pio michael (Csa) : thanks for your responding.

13 september 2017 7:29:35 am pio michael (Csa) : in this case, i request you to place the new order from your end.

13 september 2017 7:30:04 am pio michael (Csa) : could you please place the new order with original price?

13 september 2017 7:31:39 am pio michael (Csa) : i don't mean to rush you, but we've been idle for 1 minute. I want to make sure our chat's still connected. If you aren't able to respond in 1 minute, this chat will close.

13 september 2017 7:31:42 am sourav pandey : i can order the product but i can't get the product in 569 so plz place the order at 569 other wise return that sum amount of money that can help me to get the product

13 september 2017 7:31:53 am pio michael (Csa) : i'm sorry, sourav.

13 september 2017 7:32:04 am pio michael (Csa) : we don't have the option to place the order again with same price.

13 september 2017 7:32:19 am pio michael (Csa) : this is the seller order, the seller was cancelled the order by themself.

13 september 2017 7:32:25 am pio michael (Csa) : we'll take a necessary action in this cas e.

13 september 2017 7:32:40 am sourav pandey : bro i m waiting for 2 min in your request and you think i m vella you guys have wasted my time

13 september 2017 7:32:53 am pio michael (Csa) : i'm sorry for the inconvenience.

13 september 2017 7:33:07 am pio michael (Csa) : please place the new order from your end.

13 september 2017 7:34:14 am sourav pandey : i donot know about seller i my last cancelled order i have also talked to seller and he said it was amazon mistake and you guys telling it is seller mistake

13 september 2017 7:34:30 am pio michael (Csa) : i'm sorry for the inconvenience that you had with the seller.

13 september 2017 7:34:46 am pio michael (Csa) : they enter the price in our website wrongly.

13 september 2017 7:34:59 am pio michael (Csa) : this the reason, they cancelled the order for all customer.

13 september 2017 7:35:03 am pio michael (Csa) : it is not cancelled for you only.

13 september 2017 7:35:05 am sourav pandey : but i can't get the product at 569 na... Why should i pay 1659 now

13 september 2017 7:35:10 am pio michael (Csa) : all the customers orders are got cancelled.

13 september 2017 7:35:41 am pio michael (Csa) : because, the original price of the item is rs.1659. This is the reason, they cancelled the order for all customers.

13 september 2017 7:36:02 am sourav pandey : i don't know who have order the product... I want to reason other wise you have to pay me half price

13 september 2017 7:36:39 am pio michael (Csa) : i hope you understand the reason behind this issue that the order cancelled by the seller because of price error.

13 september 2017 7:36:53 am sourav pandey : i don't know what is original i have placed the order at 569 i have right to get the product at 569.. That's it

13 september 2017 7:37:14 am pio michael (Csa) : i'm sorry for the inconvenience.

13 september 2017 7:37:29 am pio michael (Csa) : in this case, i request you to place the new order from your end with original cost of the order.

13 september 2017 7:37:37 am pio michael (Csa) : i hope you understand the reason behind this issue.

13 september 2017 7:37:45 am pio michael (Csa) : as a customer, i understand your concern.

13 september 2017 7:38:00 am sourav pandey : can you plz send me details of this chat to my email souravpan.[protected]@gmail.com

13 september 2017 7:38:11 am pio michael (Csa) : sure.

13 september 2017 7:38:21 am pio michael (Csa) : i'll send this chat transcript, once this chat closed.

13 september 2017 7:38:51 am sourav pandey : i will complain to customer court... Every time you guys can't do this to me

13 september 2017 7:39:06 am pio michael (Csa) : please accept my sincere apology,

13 september 2017 7:39:14 am pio michael (Csa) : this issue happen because of the seller.

13 september 2017 7:39:23 am sourav pandey : send me right now... This is enough

13 september 2017 7:39:29 am pio michael (Csa) : we are working on this issue to remove those type of seller in our website.

13 september 2017 7:39:30 am pio michael (Csa) : sure.

13 september 2017 7:39:38 am pio michael (Csa) : i'll send the email now as per your request.

13 september 2017 7:39:49 am pio michael (Csa) : i have sent the email.

13 september 2017 7:39:55 am pio michael (Csa) : you can check it in your email.

13 september 2017 7:39:56 am sourav pandey : i m customer i have right to get the product at same price

13 september 2017 7:40:08 am sourav pandey :.. Wait i m checking

13 september 2017 7:40:27 am pio michael (Csa) : sire.

13 september 2017 7:40:30 am pio michael (Csa) : *sure

13 september 2017 7:40:34 am pio michael (Csa) : you can check it.

13 september 2017 7:41:08 am sourav pandey : ok... I got... Now you guys are in trouble and your job also...

13 september 2017 7:41:33 am sourav pandey : you guys have to compensatee me in this case

13 september 2017 7:41:43 am pio michael (Csa) : i'm really sorry i've to follow the policy.

13 september 2017 7:42:51 am sourav pandey : is your policy said that you can cancelled your customers product any time and say sorry i was hurt...

13 september 2017 7:42:57 am pio michael (Csa) : i've limitation i've to follow my supervisor.

13 september 2017 7:43:40 am sourav pandey : from 30 min your are doing your job and i m wasting my time

13 september 2017 7:43:44 am pio michael (Csa) : i've clearly explained that seller enters the incorrect pricing on website.

13 september 2017 7:44:23 am sourav pandey : i have order from your site i don't know about seller

13 september 2017 7:44:46 am sourav pandey : you guys have to compensate me for this

13 september 2017 7:44:58 am sourav pandey : atleast 500.

13 september 2017 7:45:41 am pio michael (Csa) : i'm really sorry i've no authority in issuing compensation.

13 september 2017 7:45:53 am sourav pandey :. Transfer this chat to your senior... Plz... I don't want to you... Bro... You don't know how to behave with customer

13 september 2017 7:46:22 am sourav pandey : bro i know you have authority...

13 september 2017 7:46:50 am pio michael (Csa) : we really don't have.

13 september 2017 7:47:28 am sourav pandey : what...?

13 september 2017 7:47:37 am sourav pandey : transfer it

13 september 2017 7:48:09 am pio michael (Csa) : okay please hold on.

13 september 2017 7:49:07 am sourav pandey : yeah.. You are doing you job and will get your salary and i m wasted my time... While talking to you

13 september 2017 7:49:26 am sourav pandey is on hold.

13 september 2017 7:49:26 am pio michael (Csa) is no longer connected.

13 september 2017 7:49:26 am this chat has been transferred.

Transfer notes : pricing error

13 september 2017 7:49:31 am mahesh has accepted the chat.

13 september 2017 7:49:31 am sourav pandey is off hold.

13 september 2017 7:49:41 am mahesh (Csa) : hi, this is mahesh a member from leadership team.

13 september 2017 7:49:43 am mahesh (Csa) : let me check your conversation and see what i can do for you.

13 september 2017 7:50:43 am sourav pandey : ya check it... Man... After your customers care assured me that your product will not cancelled again why it has been cancelled sir...

13 september 2017 7:51:18 am sourav pandey : and you guys giving me same reason price error...

13 september 2017 7:51:40 am mahesh (Csa) : thanks for waiting.

13 september 2017 7:51:54 am mahesh (Csa) : i am really sorry that your order has been cancelled.

13 september 2017 7:52:12 am mahesh (Csa) : the items were listed with an incorrect price on our website for a short time; this error has since been corrected. Our sellers work very hard to accurately list their products, but on rare occasions a pricing error may occur.

13 september 2017 7:52:24 am sourav pandey : first you make product 60-70% discount and if you unable to deliver it you guys cancelled that and tell me it is price error

13 september 2017 7:52:52 am mahesh (Csa) : we have already escalated this issue to investigate this issue and take appropriate action against the seller.

13 september 2017 7:53:45 am mahesh (Csa) : i am really sorry for any misunderstanding. There was no discount applied for this product. Price of the product was listed incorrectly due to technical issue.

13 september 2017 7:53:47 am sourav pandey : i don't to repeat the same that i have told to your junior... Plz satisfy my needs... You guys wasting my time from last 40 min..

13 september 2017 7:54:40 am mahesh (Csa) : i am really sorry, unfortunately we are unable to help you in getting the product now as the order has been cancelled. If you still need the product i request you to place a new order for the same product at the current price unfortunately we are unable to help you in getting the product at the same price.

13 september 2017 7:55:03 am sourav pandey : place the order at same price... Other wise give me discount coupon so i can get the product below 600

13 september 2017 7:55:39 am mahesh (Csa) : i am really sorry, unfortunately we are unable to help you in getting the product at the same price as it was a price error. And we are unable to issue any discount coupon in this case as per our policy.

13 september 2017 7:55:41 am sourav pandey : or you have to compensate me sir...

13 september 2017 7:56:00 am mahesh (Csa) : i am sorry, we are unable to issue any compensation in this regard as per our policy.

13 september 2017 7:56:17 am sourav pandey : transfer this chat details to my mail souravpan.[protected]@gmail.com

13 september 2017 7:56:53 am mahesh (Csa) : okay.

13 september 2017 7:57:05 am sourav pandey : means i have wasting my time from last 45 min... And got 0... My time i valuable sir...

13 september 2017 7:57:06 am mahesh (Csa) : once the chat gets over i will send the chat transcript via email.

13 september 2017 7:57:20 am sourav pandey : transfer it right now..

13 september 2017 7:58:11 am mahesh (Csa) : i am sorry, we can send the chat transcript only when the chat get's over. So once the chat gets over i will send the transcript via email.

13 september 2017 7:58:42 am sourav pandey : you guys are no. 1 in the world any treating you customer like this... You there policy that if an customer order a product he have all right to get the product at same price

13 september 2017 7:59:10 am sourav pandey : i don't have trust on you...

13 september 2017 7:59:27 am mahesh (Csa) : i am really sorry you feel that way i will forward your feedback to our management.

13 september 2017 7:59:34 am mahesh (Csa) : is that all you need help with today?

13 september 2017 8:00:07 am sourav pandey : # you guys...

13 september 2017 8:00:44 am sourav pandey : end this chat... And transfer it to my mail... I m going to consumer court

13 september 2017 8:01:08 am mahesh (Csa) : i can tell you are upset, and i can assure you that i am here to help and i will do everything possible to resolve this. Please refrain from using such language.

13 september 2017 8:01:22 am mahesh (Csa) : okay sourav.

13 september 2017 8:01:26 am mahesh (Csa) : thank you for contacting amazon. We hope to see you again soon.
Have a great day.
To close this window, please click the "end chat" link.

13 september 2017 8:01:34 am sourav pandey : transfer it

13 september 2017 8:02:03 am sourav pandey : souravpan.[protected]@gmail.com

13 september 2017 8:02:10 am sourav pandey has left the conversation.

—

Hello,

I'm very much disappointed and frustrated. Its regarding my order[protected]. I recieved my order and i received dead product. I have been delivered dead product and when i contacted amazon india. They denied taking it return and provide me refund. And said they will only provide refund when i send screenshots of confirmation from zotac. I have sent them screenshots. But now they are not issuing me refund for the same. Please provide me refund.

I have even attached the doa confirmation screenshots on it. Please take step regarding it.

I have never been so much frustrated before. I don't want any replacement. Just provide my refund for it.

False delivery status for order#[protected]. Order status says the product is delivered to the customer on 11th september. On lodging the complaint of not receiving the product, customer service professionals request for 24 hours time. No response in 24 hours. On calling the customer service again they request for 48 hours. Still no clue on where the product is? Why do you show the status as delivered when the product is actually not delivered.in spite of opting for amazon prime this is the service provided by amazon.

I have oredered the infocus turbo 5 mobile on 12th aug2017, product not delivered. But refund amount not credited to my account. Now date on 12th sep, i have so many times spoke to customer care, they told 4 working buisness days it will credit automatically, but still refund amount not credit to my account.

My name k. Rajkumar, mob-[protected],

Refund amount - rs7999

Account name - k. Rajkumar

Account sbi[protected]

Ifsc - sbin0013832

Hello amazon [protected]@amazon.in

My name is rk gupta
And my order box empty radmi 4 (32gb)
My cost is very high amount 17996rs
Please refund my amount and resolve the problem my dad is police post...
Thank you
My order id =#[protected]
Adress= 9/6
Ice factory vpo badli badli
Haryana
Zip code =124104
Account no= [protected]
Ifsc code =ratn0123456

An item was returnd "peter england men's cotton western kurta[protected]_po31781317_96_darkyellow, i was adivsed that the item would be picked up on 11th diem, and that had been confirmed by a phone call from your team on 10th diem, but on 11th mornng one message came that pick up had been rescheduled for the reasons best known to yourselves, and from that ph number no positive ans i had recd. Pl arrange to pick up the item at the earliest. My registered email : [protected]@yahoo.co.in mob: [protected]

I wanted to say that i have made a order in amazon and it was not delivered from gati courier service. Now i want my money back as from 10 days gati is saying that your product will be delivered. I payed from debit card and my
Product didn't came. I request amazon courier service to return my monwey back. Take a strict action as fast as you can.
Thank you

I have ordered an addic millionaire old world charm men's watch vide order #[protected] on 31/09/2017. A dummy packae containing a pices of stone was delivered against my above order on 06/09/2017. Subsequently, i have placed a replacement request vide order no. Order #[protected]. However, during the second time also, they have delivered me a dummy package contining a similar piece of stone on 11/09/2017. This is really ridiculous and serious which needs to be thorougly investigated.

I got delivery of karbonn k9 virat 4g phone on 8th sep 2017. Which is defective product 4g sim is not working in this phone at all. Mobile getting switch off when reaches till 30%. Heating issue also in this phone. I called in cx care on 10th sep. One advisor told me that she arranged technician for checking this phone. And technician will check and if doesn't get fix he will give me jobsheet than refund will proceed so i will get refund within 10 business days. And technician came on 11th sep and he gave me jobsheet for defective product and told me that he proceed request for refund. When i called in cusomer care in the evening for checking status of request. One of the advisor told me that refund is not possible for mobile phones. I requested to connect my call with superior than he connected my call to altas who doesn't know how to talk with customer. When my call got connected his first sentence was refund possible nahi hoga. He was not listening me at all and he was repeating only one sentence refund is not possible. And without listening anything he gave his closing and he disconnected call by himself.
Is this the customer service of amzon???
I felt very bad and insulting on call when he was behaving like i am mad and altas said u can go now. You can think how insulting was this sentence for a customer.
This kind of customer support representative you have for customer help.
So i am very disappointed from amazon.
Now i don't want be a customer of amazon at all. I want my refund back.
Kindly help me regarding this on my mail id
[protected]@gmail.com

Here in thanjavur the delivery service is far more worser than anywhere inthe country. I ordered for organic ragi flour in 24 mantra which is due to arrive 12 sept but for some reason it arrived early on 11 sept and i got the intimation from amazon about the arrival. Then i got a missed call from the deliverer then i called back immediately but he refused to pick up for a while then again i called back, the deliverer answered the call and...

A very bad experience from amazon prime worth to be shared. They debited my account for no reason without my consent and when i tried chasing them for same reason they were unable to get me through resolution. And asked me that they will credit the amount to my amazon account not the bank account through which they deducted the amount. They say it was some technical glitche due to which this happend. After chasing them for few days i ended up with no final resolution. And they are okay with me sharing this on social media. Amazon prime video india amazon.com amazon india amazon web services
Also when i had been on call with one of their senior executive, she kept me on hold for long time and finally disconnected my call without my concern. This is not the service to be accepted. And when i called them back the next executive was ok with me to take this issue on social media and didn't bother to solve my concern rather.

I ordered a moto g play mobile thru order #[protected]. The handset earpiece socket was defective, i reported this to your customer care, and the same was picked on 7th september 2017, between 7am - 8am a receipt attached here was given to us. With in 30mins another amazon person came asking for same. Till date i am unaware of its status, to make it worse, another amazon person came to collect the same today at 4:15pm.
My umpteen calls / mails seem to go in vain, amazon has been tormenting it's customer for ordering goods from it.
May seek redressal from court of law for all the trouble and sleepless night you have given!

Sir, i ordered 01 no himalaya apis honey in amazon india on 02 sep 17 (Order id:[protected]. But network is showing item is delivered on 07 sep 17 at 10:39am. Amount is debited through atm from my account the rate of 270/-. But i am not received the item till to date. Sir, pls clarify me. Because i want to become a permanent customer of amazon. Yours faithfully,

This is my order no[protected] during offer period i bought this products of above 5000 rupees for cash back will be credited on october 15th i have received my order on sep 4th 2017 i have received this product with big box when i received the products there was some products missed and some damaged i was complained this within 30 minutes after receiving the product i requested them to get the products from me and return my amount i was faced lot of difficulties while talking with executives they are not at all listening customers view and lady has taken complaint against this and ask me to wait for 3 days after three days no one has called me or mailed me regarding this issue again i made call to executives these people are very arrogant and talking rudely with customers and again ask me to wait for 2 days after 2 days i just them called them once again this time they are telling wait for 5 business days this the way this amazon people are trying to cheat customers very badly aim since amazon customer for past 4 years i never felt this type of issue before but this worst thing i never faced in this 4 years this people are now a days are trying to cheat very badly

Not only missing and damaged products aim talking about products received also that agro fresh brand is very very worst product don't ever brought this products in amazon my family is complain about the pulses they have delivered in sticker they have mentioned new but after cooking we cant able to eat this food i requested every customer don't buy groceries items in amazon if you going for online better go for big basket some products are good only this agro fresh products are very worst

These amazon people are trying to cheat customers in very wrong way i just waited for more than 8 days but there was no response from there end. I request consumer to take severe action against this people and ask them to provide me missing products immediately

Hi,
I have ordered a t-shirt from amazon order #[protected], which was promised to be delivered by 7-sep-2017 but on 8th sept i got a message that your order has been delivered where i got no item delivered, i called amazon customer care and they apologized for this and said to wait for 3 days and your item will be delivered, on 11th sept when i called them they are again saying that give us 3-5 days and your order will be delivered.

Complete mistake is from amazon side -
1. Sending fake messages of delivery. (Company should be charged for this)
2. When customer is asking for delivery giving fake promises and asking for
3-5 days of time.
3. I also asked to deliver the product in 1 day but they are saying that this
Process takes time and it will be delivered in next 3-5 days, i don't
Understand where the process goes when they deliver the item within 1
Day for prime customers.

This is nayan govind pawar, on 2nd sep 2017 the mobile name nokia 6 i had received by blue dart courier company from amazon and mobile fails to operate as its normal behave and often the problem come up hitting in the phone so i was tried to return it but the amazon do not take cognizance of my complaint they fraud with me regarding mobile phone and about to approach consumer forum.

Dear sir/mam,
I orderd a moto g5s plus (Lunar grey, 64gb) on 5th of sep on 10th of sep i received the device. I insert my gio sim in the device when i started calling i'm not able to dial the call because the volte feature is not available in device. I check the device's settings properly and reboot it five sometimes but issue not resolved so i called your amazon customer service i told them about the issue i'm facing he told me and assure me that your device supports volte there maybe some technical issue in the device we will transfer your call to our technical department but the tecnical department is closed now you may call us tomorrow between 8am to 8pm. I said ok and asked them again that the device supports volte?. He assure me completely that the device supports volte.
Today i called your customer care regarding same issue they transferred my call to amazon technical support the technical support executive told me the device doesn't supports volte.
I told him that yesterday your amazon executive assure me that your device supports volte then how is it possible the amazon technical support executive told me i don't know about that but your device doesn't supports volte for further inquiry kindly call motorola customer care and disconnects the call.
Sir i am your very old customer purchasing things from amazon from long back kindly look this matter seriously and please stop fooling your customers we work very hard to earn money tell me what is the benefit to buy a 16, 000rs device who doesn't supports volte even in the half price devices have volte supports. So what is the benefit to buy motorola device at rupees 16, 000. Kindly take this device back and refund my complete money it's your fault your customer care misguide me you have to bear this anyhow. I ensure in future in did'nt purchase anything from amazon.com and will told my friend & family members that not buy anything from amazon in future.

Order no - order #[protected]
Model - moto g5s plus (Lunar grey, 64gb)

Thanks & regards
Abhishek
Ph no - [protected]

Hi sir,

I am bandi dada khalindar and my registered mobile number is : [protected].
I request you sir please help me
I have comoleted the all process in my delivery boy job, but i have not any confirmation details.

Job name:amazon delivery boy job
Web site:amazon-hr.in

I have received job offer message to my mobile number from am-amazon on august 26

There demanded please pay security deposit for amazon delivery boy job amount 4450/- given bank account on date : 29 august 2017 in bank slip [protected]@amazoncareer.in

Amazon-hr.in bank details for security deposite
Bank name: axis bank
Branch: noida
Abinash naha
A/c no. [protected]
Amount 4450/- date[protected]
Details scan copy send [protected]@amazoncareer.in but not respond...
Please respond
My details registerd mobile no [protected]
A. Rajasekhar mail [protected]@gmai.com

माननीय महोदय,
मैं आपको मेरे साथ हुए धोखा के बारे में बताना चाहता हु 5 Jan 2017 मैंने एक मोबाइल फ़ोन ख़रीदा Amazone से जो कि HTC-728 Model है जो कि फ़ोन के बदले मुझे बिल मिला उस पर IMEI no -[protected] लिखा है Amazone के द्वारा मेरा फ़ोन ख़राब होने की कारण जब सर्विस सेंटर पर दिखाया तो फ़ोन का IMEI no -[protected] जो की मेरे बिल पे लिखे IMEI no से अलग है ये दोनों नंबर एक होने चाहिए थे.
मेने इस बारे Amazone को मेल किया था 17 June 2017 इसके बाद आज तक 8 Reminder भी दे चूका हु 2 महीने के अंदर, ना ही मुझे सही सही बिल दिया गया ना ही Positive response था मेल पर, एक भारतीय क्रेता होने होने के नाते मेरे अधिकारो का यहाँ हनन हुआ है एक विदेशी कम्पनी के द्वारा।
Amazone की इस गलती के कारण मुझे जो नुकसान हुआ है या फ्यूचर में हो सकता है कभी भी एक बड़े लेवल पे, वो में नीचे लिख रहा हु

1 मेरा फ़ोन अंडर वार्रेंटी होने के बावजूद सर्विस नही दी जा रही है HTC Service centre की तरफ से क्यूंकि मेरा बिल पर IMEI no और फ़ोन का IMEI no दोनों नंबर अलग है।

2 .मेरा फ़ोन चोरी हो जाने पर मेरे पास कोई भी सबूत नहीं है की ये फ़ोन मेरा है ना ही FIR हो सकती है फ़ोन चोरी के खिलाफ, जब FIR नहीं हो सकती तो मेरे फ़ोन का DATA Loss, Bank Account, mails and personal privacy सभी कुछ आसानी से Access करके मुझे Financially, socially and privacy दस्तावेज का नुकसान हो सकता है और में इसका Claim भी नहीं कर सकता क्यूंकि इस फ़ोन का कोई भी सही Evidence मेरे पास नहीं है जो मुझे
Amazone की तरफ से सही नहीं दिया गया है जिससे में कोई कार्यवाही कर सकू हानि के केश मे

3. जो IMEI no मेरे बिल पर है उससे मुझे कभी भी Mentally harassment होना पढ़ सकता है Future में अगर कोई इस IMEI no वाले फ़ोन से कोई Terror Activity हो या देश द्रोही गतिविधिया कोई करे तो उस फ़ोन का IMEI no मेरे बिल पर है और मेरे नाम से है बिलिंग, पुलिस सीधे मुझे Arrest करेगी जिसमे मेरा कोई भी fault नहीं है मुझे एक बड़े स्तर पर आर्थिक सामाजिक शोषड़ हो सकता है Amazone के इस गलती के कारण जिसमे मेरा कोई fault नहीं है में एक Customer हु जिसने एक फ़ोन ख़रीदा है लेकिन फ़ोन के बदले में Amazone के कारण मुझे इतनी सारी मुसीबतों का सामना करना पढ़ सकता है।
जिम्मेदारी तय की जाए और Amazone से मुझे इन सबकी पूर्ति की जाए.
मेरा कोई दोष ना होने के बावजूद मुझे ये सब Suffer क्यों करना पढ़े एक आम नागरिक होने के हमारा System कब अपनी अपनी जिम्मेदारी से काम करेगा, एक विदेशी कंपनी के द्वारा भारतीय नागरिक का शोषड़ क्यों हो.
Indian Contract act के accordingly भी ये फ्रॉड का केस है

नोट: मैं आपसे request करता हु कि Amazone के इस Fraud के खिलाफ कड़ी करवाई की जाय और मेरे दायित्व की रक्षा की जाय और मेरे नुक्सान के लिए 1, 00, 000.00 {One Lakh only} compensation दिया जाय और सही बिल मेरे सही IMEI no के साथ दिया जाय बिना देरी किये बिना जिसका में हक़ रखता हु एक भारतीय नागरिक होने के नाते।

आपकी जानकारी के लिए -
My name- Pankaj Singh Bisht
Contact No-[protected]
e-mail id- bisht.[protected]@gmail.com
Amazone order ID[protected]