Amazon India Complaints & Reviews

Order Details
Ordered on 31 July 2017 Order#[protected]
Invoice
Shipping Address
Ramesh
Vishwakarma Offset Printer
Near SBBJ Bank, Nokha Road, Sandwa
CHURU, RAJASTHAN 331517
India
Payment Method
Net Banking: State Bank of India
Order Summary
Item(s) Subtotal: 4, 749.00
Shipping: 50.00
Total: 4, 799.00
Promotion Applied: - 50.00
Grand Total: 4, 749.00

With ref to Order ID:ORDER #[protected], I have placed this order on 11th July. I did not get this product yet. Everytime I contact customer care, they tell a new story. I do not want to cancel the product as I will miss cashback from hdfc bank. Please ship the product asap. Being a prime member, I do not expect this kind o[censored]nprofessional behavior with such a big website.

I just placed an order with order #[protected]. Before placing an order for this item in your website it shows delivery between 'aug 16 - 17'. And i wanted to gift someone on the same day thinking that i will receive the product on these days as you have promised.. I made online payment.

After making the payment when i went to my orders list i was shocked to see that it shows 'arriving 17 aug - 22 aug'. What kind of promises you make on your website.

Why do you make false promises to your customers.

As i wanted the product on aug 17, i called up your customer service to request my money back.. They said it will take 3-5 days to get my refund back.

This was purely your mistake, you made a statement on your website saying you will deliver the item between aug 16-17, if you wouldn't made this statement i wouldn't have placed the order.

For your mistake, to get my money back, why should i wait for 3-5 days???. This was your mistake, when their is your mistake why should customers suffer and wait for 3-5 days to get their money back??

I want my money right now.

Am going to file a case against this.

Hello Amamzon,

My Self Saurabh Mishra and i am very good customer of Amazon that's why i choose Amazon Prime Membership for hessel free and fast delivery.

1. Amazon Prime Membership is totally fraud.
2. I book my mobile on 8th Aug 2017 with replacement of my existing mobile and also i got the confirm delivery on Dated 10th Aug 2017.
3. On 10th Aug 2017 i am format my mobile as per instructed by amazon. Also in morning i got the msz from amazon to same day delivery, but whole day i am waiting for my delivery there not any response from amazon.
4. Also i am call to customer care executive and i found un-behaved and unmannerly response.
5. Customer care executive says sir your package is not delivered today even i say i am prime customer then he says sir there is not any option. It Means Amazon doing Fraud with there customers they provide us wrong delivery date and take the orders from Us.

To all My brother and Sisters please don't take any prime membership it's totally fraud and nothing.

Seriously I shame on Amazon.
Saurabh Mishra
[protected]

I purchased a intex aqua s3 on 6-8-17. But company send me intex aqua trend lite. So please return this product & send me intex aqua s3 phone. Intex aqua trend lite phone price is less.& intex aqua s3 phone price is high. Which i purchased. This is cheeting me. I purchased intex aqua s3 phone & send me wrong phone which is intex aqua lite. So replace this phone & send intex aqua s3 phone.

This was very shocking to see that the product which I paced order was different than what I actually received. This is not expected from company like Amazon. You are absolutely miss guiding your customer and trying to dump useless product over the customer. As I was gifting this Parker pen to my brother on his birthday it just disappointed him by receiving this gift. I want the same product which is displayed on the site as soon as possible.

I had ordered for gala spin mop few days back, and after one day i got updated message lik its dispatched after that got message out for delivery, we were waiting full day for the product but no one came to deliver.. At end of the day its updated like delivery attempted... Like this happened thrice for me in 4 days.. Very carelessness... I had called customer service twice still no actions from them...

I have ordered Swisstyle Analogue White Dial Women'S Watch Ss-Lr824-Wht-Ch Order #[protected] which has to be delivered on 8th Aug till now i have not received the product i contacted customer care 3-4 times there i will get the reply of "We will deliver it shortly" but till now nothing has changed still i have not got the product.
Worst Customer Service team, Delivery Team(Fraud Team) you guys dont have the details of the package at currently how can we believe this point..?
Amazon if you were not improve your customer handling, service etc then you will be permanently out from INDIA.

Respected Sir,
I am book a New Redmi 4, I am receive Delivery Boy Phone number Iam call to Delivery Boy he saying wrong number,

Delivery Boy Phone Number is wrong number, 2nd Time Delivery Boy number Received and 2nd time Delivery Boy he saying wrong number.

I Request to u Please send correct detail

i am not happy for service.

I have ordered prostar 100% whey protein of raspberry flavour but recieved wrong flavour(Banana)..

I called up customer service three times but unfortunately they are unable to solve the problem..
Request you to kindly consider my problem as early as possible..

Thank You

I booked the material on 19.07.2017
Magideal 2-port usb 2.0 kvm switch
Mouse/keyboard/vga video monitor 250mhz 1920x1440
| b071218cr[protected]rc)
But material is not yet received
Order number:
[protected]
Invoice number:
In-14856
Order date:
19.07.2017
Invoice details:
Dl[protected]
Invoice date:
19.07.2017
Your expected date is to receive is 09.08.2017
Client is
Romaan corporation
Romaan corporation, situated in the
Revenue estate of rangpuri, a-block,
Rangp
New delhi, delhi, 11003
Pls slove the issue and when the material i have received.

Dear sir

A refund of 10998 rupees was successfully processed on 27july to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund referance number[protected]
My account no is [protected]
Ifsc code-: sbin0007260
Micr code[protected]
Regards,
Shree dev computers

I purchased the wifi modem vide invoice number: in-134 invoice details up[protected] dated 23/7/2017 and order no[protected] dated 23july 2017. The 9v power adaptor stopped working just within 7 days of installation. May i request you to replace the adaptor immediately. If such is the quality of product, i am afraid you should sell such products.
Regards,
Col dn yadav
Mob [protected]

Sir
I Ordered Captcha oppo neo smart watch on 27 jun 17 Order no.[protected] with AMAZON INDIA. They delivered me defected peace I returned it on 29 Jun 17 and requested replacement. No replacement is initiated by this company and has gone in sleeping mode. Customer care doesnot help at all. Kindly look into the matter and intervene plz.

Hi

I have ordered few items in amazon and items were supposed to be delivered on 7th august. I have not received the items but instead i received email and sms stating that the product has been delivered.

You can reach me for more details

Frustration service from amazon

It was more than 3 days extra where the product was not delivered

The number mentioned in the message to reach delivery agent is wrong number which is surprise.

Thanks,
Sathiyamoorthi
[protected]

Maine ek mobile order kiya 9000 ka use delhivery boy name is amit kuswaha is give it to my address jan bujh ke. Text me for wrog address.
Fir mai uske office jake apne parcel ko pick kiya and puchha ki mere address mr kya kami h to usne mujhse sai se bat nai kiya aur utla sidha bat kiya maine kaha mai complain karunga fir bhi use eska koi dar nai.

Baby whker is wrong product send
Not received product
My payment not refund

Amazon vala product return leneko tyaraj nahi hay
Payment bhi deneko tyar nahi hay

Hi,

I purchased apple iphone 7 on 29 july same got delivered on 31 july. But i received only iphone 4s i contacted their customer care and they told to send me the photos of wrong product and i have done the same on next day itself but till now none of their executive is responding properly and i have sent more than 6 to 7 mails and they are asking 24 to 48 hours time but haven't provided replacement... If they can't provide replacement then they should get the product back and refund my money... They are keeping my money and playing...

Need a solution for this in priority..

Thanks
Murali

I am very sad to report that your delivery boy who was handling my cal was so rude that he cuts abruptly with out giving me any details of my enquiry. The ridiculous part is that he hears all my enquiry and cuts of the communication, it feels very bad and the rude approach really hurts and i felt that i have chosen a very bad reputed firm for my product which makes me communicate with such reckless persons who does't have any responsibility to update about my own product, i am not enquiring about any personal info of neither the delivery boy or the company. This is very disgusting and had a very bad experience to have associated with a company which has a end user
Person who are so irresponsible and rude.
The person who was handling the communication had a phone number of +[protected]
Please check and see that there is friendly & responsible persons are appointed as delivery boys or atleast train them to be friendly and have some good manners while communicating with your customers
I think this is the least you should be maintaining with your customers
Regards

Hi team,
This is to inform you that my wife rakhi aggarwal has purchased vr box from your amazon india with order id :[protected] dt 18/07/2017 for rs 448/- in the name of rakhi aggarwal, indirapuram, ghaziabad. From your seller [protected]@creative products pvt. Ltd. By checking we found that the quality of product is good and we have ask for product return. When the courier person came to collect the product, he told that i need 2 products as according to his sheet 2 products have been delivered. Therefore he left the product and re book for 2 day later. From that date we have contacted 4 times to your customer care and every time they told that with in 48 hrs your product will be taken back. But till date no body has come to collect the product.
This type of service i am not expecting from amazon, who has create a milestone in customer service.

Hoping my product will be taken back with in 24 hours, otherwise i have to escalate to higher authorities.

Aamit aggarwal
(M) [protected]
E mail: [protected]@gmail.com