Amazon India Complaints & Reviews

I have ordered redmi 4A from amazon by online payment . Delivery date is 8 august . Phone did not deliver till. There tracking status shows it was delivered even delivery boy does not contact me. Signatue of delivery reciept is fraud& same of the dwlivery boy . Amazon says they did not gave product or refund .courier company's delivery boy stolen it . I have a loss of 6000 rupees Order id is
[protected]

I have not placed any order for Headphone. But it have reached my house during my absence. we regularly by from amazon so in my house they had paid and collected it. Since the box packing is of Amazon. And it was delivered through india post.

I have got a message from amazon
"Important notice, Thanks for messaging your address. please receive the discount voucher with FREE HEADPHONE by paying 1050/-rs and collect the voucher from the nearest dealer mentioned in it. NOTE: In case if you failed to receive it, you will be sent legal notice with a fine of 2, 499/-rs for violating the rule of ordering online and for not receiving it. For more details call [protected]"

When i called this number they said they will check and inform immediately but they did not revert back.

Invoice No: DHYK89546621
Shipper Name: Madhu B V, Amazon Seller1, C/o Mobile campus, shetty street, chikmugalur, -577101. Ph- [protected]

Please give my correct status of my return order i submitted my product to amozon bt nt refund money please give me actually position of my account if any mistake in refund please correct the mistake in last i will return my product i get refund money so i will return my product
The product is not good in sound quality so i requested to return i don't know my current return status

Hi, I purchased a mobile lenovo zuk 2 plus from amazon with one day guarantee delivery and didn't received my mobile yet. I called up to customer care 4 times and they all provided wrong information. I am really very disappointing with their services. they said they will deliver my item till 11 of earlier, then one girl said they are not able to call delivery boy. delivery boy's no was also switched off. they all are misguiding me and it's really harassing moment I was waiting for mobile from morning. no info is updating on their app about delivery, its 10.45 PM and still its showing out for delivery. why they are adding extra charges on the name of one day delivery guarantee while they are not delivering on time. kindly do the needfull.

Hi i am Dhiraj Motwani reg mob no. is [protected]
i have given order at amazon Of Rs.11996(2 mobiles)
order id is[protected]
order shows delivered but not received by me or any of my neighbours
i also have cctv footage that no one came from amazon to deliver on that day
i have complaints so many times on amazon but they have not solved my issue and blocked my account
i also complaint to courier of amazon but courier persons of amazon are doing hera pheri of products. i have screenshot of one amazon courier person name sandeep mobile no.[protected]. in this screenshot that courier person tells that cash zama kar do maal kal mil jayega.
please do the needfull action against my complaint

Order date
07-aug-2017
Order #
[protected]
Order total
8, 790.00 (1 item)

The engineer came and chrck and told that no issue. The phone is not getting heating up now.

But the phone was getting heating up previously

I dnt understand why they are not taking refund

They say they are customer centric company now they say they cannot take back the phone

Right now i have all the proof regarding fraud amazon transportation services.

1. My booking date 8th aug 2017. Delivery date as per prime membership 10th aug 2017 as per amazon, also i will replace my existing mobile phone. So as per amazon i format my mobile once i received the sms from amazon on 10th auh 2017 morning from amazon to same day delivery attempt.

2. When there is no any update with amazon courier i called up the amazon customer care. They trying to convince me for same day delivery and he says your product will reach you at 08:00 pm.

3. I am waiting till 08:00m pm on 10th aug 2017 for my mobile phone because i format my existing mobile and i have no any messenger and google services at that time.

4. As per amazon sms and web details, courier boy attempted delivery at 10:42 pm at dated 10th aug 2017, it's totally fraud commitment by reputed amazon india company. Because i have words with courier boy on the recording he can not do any attempt to my place.

5. Amazon transportation services and prime membership both are fraud because they are proving the wrong delivery date and other-hand they blame on us with their customers.

6. I was not communicable by emails and massesgs on dated 10th aug 2017 that's why i lost my so much information and updates of my company and relatives because of amazon wrong updation.

7. The main issue is amazon transportation services blame me for attempt fail. However, this is gross lame excuse, attempting to traumatize me causing my reputation tarnished a way too harder. This is quite tantamount to mental harassment, as amazon resorted to the pretension of its own negligence by blaming me for attempt fail. I, therefore, demand that such deed falls into the category of the defamation case, something i'd definitely take to the court. Hence, i am going to sue amazon india for this gross accusation hurting my self-esteem beyond words to express. Let the honorable court derive justice for my prestige so grossly tarnished by amazon india.

I have placed an order of a dell laptop at cheap price at amazon. But amazon cheating me. They did not give the product. I do not want to money return. I want only the discounted laptop. The product shipped and automatically returning to seller

Order id-order #[protected]

I ordered tow rakhis on 31st july 2017:

1. Order id[protected]:
1 of asthetika smiley rakhi for kids [asin: b01j1pfzrm]

2. Order id[protected]:
1 of asthetika guitar ganpati rakhi for kids [asin: b01j1pfn2o]

I was promised that the orders would be delivered within 3-5 days, but till date the orders have not been delivered. You have caused me much mental tension and stress and have acted as a catalyst in spoiling ny relations with my relatives. I intend to escalate the matter further.

Order id: [protected]

One of amazon associate wrote me a email by stating the i will be able to get red mi 4 phone in next sale. She over promised me and she said 100% i will get it. And she also she said call us 30 mins before the sale she will help me while booking the phone. I called mins before and none of associate helped me.

When i try to book the phone in next sale i couldn't able to get this phone. Past from 2 months i'm trying. But none of the amazon associate is bothered to keep their promise.

In this case kindly guide me what i need to do?

Dear sir,
My confirm order no[protected] cancelled even after several time confirmation over telephone also. I made payment of rs 41998/- the hold the money for a week, then send me a email that the order is cancelled due to pricing error by the saler. This is malpractice by the saler. I do not know that some one return money after salinng process is completed. This is not fair. I also phoned to your officer that why my product is delaying? They verbally guaranteed me that i will receive the product within decleared time.
But unfortunately today i received the cancellation massage. This is very sad and irritating me.
I again request you to send the product at my purchased value.

Thank you. Dr swasti pada chatterjee

I bought an Ajanta wall clock which was delivered in damaged condition.
My order no. is[protected] dated 30/07/2017. Item was shipped by Amazon seller services private limited
WH 10 Crystal Indus logistics Bhayla
Ahmadabad-382220 through Blue Dart.
I file a complaint against this but item had not collected yet.
Today I received a message that my request for returning damaged item is cancelled.
So please take necessary action against this issue.
Thanks
Your Sincerely,
Awadhesh bahadur singh
A-8 hanumant puram,
Ahiyapur,
Raebareli 229001 UP.

Order Details
Ordered on 31 July 2017 Order#[protected]
Invoice
Shipping Address
Ramesh
Vishwakarma Offset Printer
Near SBBJ Bank, Nokha Road, Sandwa
CHURU, RAJASTHAN 331517
India
Payment Method
Net Banking: State Bank of India
Order Summary
Item(s) Subtotal: 4, 749.00
Shipping: 50.00
Total: 4, 799.00
Promotion Applied: - 50.00
Grand Total: 4, 749.00

With ref to Order ID:ORDER #[protected], I have placed this order on 11th July. I did not get this product yet. Everytime I contact customer care, they tell a new story. I do not want to cancel the product as I will miss cashback from hdfc bank. Please ship the product asap. Being a prime member, I do not expect this kind o[censored]nprofessional behavior with such a big website.

I just placed an order with order #[protected]. Before placing an order for this item in your website it shows delivery between 'aug 16 - 17'. And i wanted to gift someone on the same day thinking that i will receive the product on these days as you have promised.. I made online payment.

After making the payment when i went to my orders list i was shocked to see that it shows 'arriving 17 aug - 22 aug'. What kind of promises you make on your website.

Why do you make false promises to your customers.

As i wanted the product on aug 17, i called up your customer service to request my money back.. They said it will take 3-5 days to get my refund back.

This was purely your mistake, you made a statement on your website saying you will deliver the item between aug 16-17, if you wouldn't made this statement i wouldn't have placed the order.

For your mistake, to get my money back, why should i wait for 3-5 days???. This was your mistake, when their is your mistake why should customers suffer and wait for 3-5 days to get their money back??

I want my money right now.

Am going to file a case against this.

Hello Amamzon,

My Self Saurabh Mishra and i am very good customer of Amazon that's why i choose Amazon Prime Membership for hessel free and fast delivery.

1. Amazon Prime Membership is totally fraud.
2. I book my mobile on 8th Aug 2017 with replacement of my existing mobile and also i got the confirm delivery on Dated 10th Aug 2017.
3. On 10th Aug 2017 i am format my mobile as per instructed by amazon. Also in morning i got the msz from amazon to same day delivery, but whole day i am waiting for my delivery there not any response from amazon.
4. Also i am call to customer care executive and i found un-behaved and unmannerly response.
5. Customer care executive says sir your package is not delivered today even i say i am prime customer then he says sir there is not any option. It Means Amazon doing Fraud with there customers they provide us wrong delivery date and take the orders from Us.

To all My brother and Sisters please don't take any prime membership it's totally fraud and nothing.

Seriously I shame on Amazon.
Saurabh Mishra
[protected]

I purchased a intex aqua s3 on 6-8-17. But company send me intex aqua trend lite. So please return this product & send me intex aqua s3 phone. Intex aqua trend lite phone price is less.& intex aqua s3 phone price is high. Which i purchased. This is cheeting me. I purchased intex aqua s3 phone & send me wrong phone which is intex aqua lite. So replace this phone & send intex aqua s3 phone.

This was very shocking to see that the product which I paced order was different than what I actually received. This is not expected from company like Amazon. You are absolutely miss guiding your customer and trying to dump useless product over the customer. As I was gifting this Parker pen to my brother on his birthday it just disappointed him by receiving this gift. I want the same product which is displayed on the site as soon as possible.

I had ordered for gala spin mop few days back, and after one day i got updated message lik its dispatched after that got message out for delivery, we were waiting full day for the product but no one came to deliver.. At end of the day its updated like delivery attempted... Like this happened thrice for me in 4 days.. Very carelessness... I had called customer service twice still no actions from them...

I have ordered Swisstyle Analogue White Dial Women'S Watch Ss-Lr824-Wht-Ch Order #[protected] which has to be delivered on 8th Aug till now i have not received the product i contacted customer care 3-4 times there i will get the reply of "We will deliver it shortly" but till now nothing has changed still i have not got the product.
Worst Customer Service team, Delivery Team(Fraud Team) you guys dont have the details of the package at currently how can we believe this point..?
Amazon if you were not improve your customer handling, service etc then you will be permanently out from INDIA.