Amazon India Complaints & Reviews

July 02
Amazon India
Deficiency in services to deliver the order and providing false updated

I purchased super bottoms cloth diapers on June 17 via amazon and payment was cleared through credit card on the said date.
The delivery date was on July 1.
From that date onwards company states the product is delivered on June 23 but never reached my address....

I have been the customer of Amazon since 3 years. I have ordered many products so far, nothing wrong with them. i am happy with them all.

But I orderd and received a product named " Skmei Analog-Digital Multi-Colour Dial Unisex Watch - 1066BBBL" on 2nd july 2017, i order the gift wrapped product. but it is not gift wrapped. And main thing is the product is analog and digital watch. it is not functioning.
please donot...

Amazon says that i[censored] refer ur friend to amazon then u will get rs200 and ur friend will get rs.100 after 30days but now after 2 months we did not got any referal bonus... And we contacted them near about 25 times in last 1 month and they always say me that ur refferal bonus is in process and will be done in 1-2 days but after 1-2 days then still no reply or anything from them... After contacting them again the tell us the same story again.....

Me: Delivery delayed waited for whole day made calls to customer support I need a compensation for the same
You are now connected to Vinayak Sai Sathwik from Amazon.in
Vinayak Sai Sathwik: Hello, I'm Sathwik from Amazon India Escalations.
Could you please let me know the order number, so that I can assist you better.
Me: Sure give me a moniute
minute**
Order #[protected]
It was supposed...

Me: Delivery delayed waited for whole day made calls to customer support I need a compensation for the same
You are now connected to Vinayak Sai Sathwik from Amazon.in
Vinayak Sai Sathwik: Hello, I'm Sathwik from Amazon India Escalations.
Could you please let me know the order number, so that I can assist you better.
Me: Sure give me a moniute
minute**
Order #[protected]
It was supposed...

Seeking redressal - what can you do to help us out please?

I would like to bring to your kind attention that the entertainment unit which we ordered is not similar to the unit

which you sent . The item which is displayed on the web page looks much brighter than the delivered unit which looks dark - i.e. instead of teak wood finish we now have one with a rosewood finish

Hence we are disappointed...

I had ordered Ap'pulse Women's V-Neck T-Shirt (Order ID : #[protected] worth Rs. 229 on 3 May 2017. Order was delivered to me on 8 May
2017. I placed returned request for the order on 11 May 2017 with date of
pickup as 13 May 2017.
Pickup person called me and asked me to come to college gate which is far
from college hostel. I told him that my delivery and return address is my
college hostel...

This is with regards to the delivery. The whole intention of buying the product from Amazon was because it offers a one day delivery option for which i paid. This was supposed to be a gift for my wife's birthday which was 30 June'17. After waiting the whole day the tracking option showed that it is delayed because it went to a wrong courrier warehouse which in no way is my fault. When i spoke to Rekha and insisted the phone be delivered as...

Sir/ Madam I (M DILIP KUMAR) ordered pyle pro pted01 dum kit on 22 june 2017. Due to technical issue my order was cancelled. Though my oder was cancelled the amount was debited from my account. after waiting for 7 working days i contacted to Amazon customer care they replied that no amount was received fom you. They told to contact to bank. I called to my bank and enquired. They told that mechant has claimed the amount in 4 working days....

Sir my self m.srikanth I got a mail from amazon means you are select as a supervisor so u have to pay 1550 for security perpos it's uniform charger we will refund when you join you send money we will sent u courier I.d card uniform I pay through s.b.i then I call to them there are saying I am fake I have all details about that person and account number patm number and their form they send to me so how it possible to refund my money sir plz...

Dear Sir,
Today I had received Samsung Galaxy Mini2 S6500 (order ID[protected] & Philips S388 Compatible Bluetooth Multimedia Speaker. I am not satisfied with these products. Because those are china made products. Those are not not philips S388 & Samsung Galaxy Mini2 S6500 compatible Bluetooth Multimedia speaker. There are no model number or company logo on products and delivery boxes. How i believe that these products are...

Dear sir,
My name is sriram email id marepelli.[protected]@GMAIL.COM which is registered with Amazon. My Amazon account is locked from 20 days. Reason is that i placed a order on Amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked . I try to contact customer care but they tell they can't help me only investigate...

I have purchased one malti gym fat master machine but i am not satisfied this product so please requested to you please return the same.

I'm regular complaint to return this product but still not any action from your side

Also today i have talk with your customer care but your customer care lady misbhabhyar with me she is not understand my problem and not know anything i request to you kindly take necessary action...

I bought Moto g3 16GB Black from amazon on 15 Aug 2016.Now I have problem in my handsets and I showed it to Motorola service center and they asked for invoice with IMIE number for device warranty.I have been contacting amazon for it via Mail, Chat, Amazon message service and customer care call since 2 and half month(April).but they always say they are not able to contact seller and always want to wait me for 2-3 days for response and this...

June 02
Amazon India
Deficiency in services to deliver the order and providing false updated

I purchased a book on June 02 via amazon and payment was cleared through credit card on the said date
Despite of repeated chasers the company failed to provide any concrete updates and provided false status of product delivery and failure
From last week company states the product is out for delivery but...

. there is message that--
this is to inform you that a package from your order, with tracking ID[protected], shipped via Amazon Transportation Services, could not be delivered as no one was available to receive it.

this is wrong information given by your courier agency. actually he has not come to my office and it is his crude behavior. courier people do not take any pain to find office. my office is in very prime...

I ordered a laptop order no.[protected] on 20 June 17 and delivered 23 June 17. But which laptop ordered by me not delivered. I contacted and complained. I submitted pic of that laptop to Amazon. I contacted many time to Amazon call center. But they assured me problem will solve 24- 48 hours but after 5 day on 27 June17 they said to me order will not be replace. But I don't want refund. Please solve my problem otherwise I have to go...

Hello, I bought Redmi 4 mobile through Amazon. There is heating issue during calls. Amazon has sent technician to check the issue. He came and just checked the battery temperature in idle mode and not during calls. I called to Amazon and they are telling to schedule revist of technician. Meanwhile, I'm getting headache due to the heating issue during calls....

Sir/mam

I booked a moto g4 play Rs 7499.00 date of 19/6/2017.
And my order would be came on 26/6/2017 but it didn't come.
I called a customer care of Amazon they told your phone will be come tomorrow
But the next day also it didn't come.
Daily i did call to customer care and they told your phone will be come tomorrow
But the next day also it do not come till 29th June..
When I check...

I ordered one plus 5 flagship on amazon india on 22nd June 2017 and was given an estimate that i would get my phone by 27th june 2017, failing to deliver, they still dont deliver it to me even after two days beyond the expected time frame...