Amazon India Complaints & Reviews

I ordered Fast Track Objective Arithmetic book on july 3rd on amazon and paid money online.My amazon ORDER id is #[protected].
it was said that the estimated delivery would be july 10 to 21 by the third party rk book.But item not came on 21 july even 25 th of july.
Item is not delivered.

Order#[protected]

Had ordered healthcare product (Liquid) the product was all leaked out. I immediately contacted customer care, the executive confirmed me refund initiation and asked me to share snapshot of the product. I did the same. And discarded the product because it was all leaked.

Did not receive refund, enquired for the same and now they ask me to return the product when i have already discarded the same.

Highly unprofessional.
I want my money back

I had placed a order of oppo on amazon on 15th july at 17341/-. Estimated delivery was said to be 22 - 24 july. I started following up soon after (18 calls till 24 july) because i was unavailable at the address after 22nd. The item was finally dispatched on 18th and no update status after that. Now they have raised refund (Without asking me). I ordered from amazon because luckily i found the same product at a lower price than any other website. I kept asking them to check the status so that we could take a quicker action. But nothing happened.

As soon as i received the refund message i contacted customer service to file for replacement and not refund. They offered my a 500 amazon voucher, but i wasnt looking for a bribe. I was wanting to buy a gift for someone from my hard earned money (The phone was 80% of my salary).

None of the cs team member contacted me to update me on the product. The mental strain i have gone through in these days was really too much. 2 calls daily to let them know that i am still not getting any updates and requesting them to check and let me know. One executive even mentioned it is in the area of delivery. But there wasnt any.

I am highly surprised along with being disappointed that amazon has gone to having such a laid-back attitude.

Dear sir,
I i have purchased a 3m safety goggles, in amazon web site the price was 149₹ for hard coated goggles and other one is 80₹ normal one. So i have selected 149₹ and paid shipping extra total 199₹ and item got delivered.. When i opened it had mrp tagging on it which showed 80₹ on its packing... Amazon is cheating

The product i received yesterday i. E. 23 july 2017. The product i started today. The mobile got on. But did not display anything except battery life and network. The mobile cannot be operated and on amazon return policy they say to follow steps in which second step is to open url from the problem phone. So now the mobile i purchased is not atal operating how will i use the url to complete step two of reeturn. I just want that proper mobile shall be supplied to me or refund my money back.

I had ordered a product with id[protected] and the last date shown for delivery in the website was 24 july 17. But to my dismay, the product status was updated as delivered on 21 july whereas the product was not received by the addressee... Even without delivering the item or taking any confirmation, it had been shown as delivered.. And i contacted the customer care twice on phone and also mailed them complaint mails twice.. But i did not get any satisfactory response. I need a fast refund of the amount paid for the product.

I have ordered a saree from amazon india website.
the quality of saree is not soo good so we want ot return the saree and it was scheduled on 20 july 2017.
but no one has came till now.
my orrder no. is[protected]
kindly solve our issue as soon as possible.

Hello sir/mam, I'm Pavan.. I had requested you to unhold my Amazon account 1 week before, I'm requesting you to unhold my account as soon as possible...
I'm fed up this... Complaining again and again... Please do resolve as soon as possible
Amazon company has locked my Amazon account... The reason is unknown...
Please resolve it as soon as possible.. .
This is Pavan requesting you...
Please do resolve
My YouTube channel https://youtu.be/emPAmuqQSSY

Watch our latest video once friends, I bet you won't regret!!

When will you unhold my account ...?
Please do reply ...

You can also do SUBSCRIBE to my YouTube channel PVN Creations..

-Pavan

I ordered wahl 9484-400 u-clip pro home pet grooming kit by wahl on 02nd may 2017 under order #[protected] for rs. 2, 918.68 and paid in full by credit card.

Thereafter i cancelled the order on may 05, 2017. Subsequently, company sent the item, but i did not accept the it, as i had already registered cancellation of the order.

I have not received the refund of the amount till date, though more than 2.5 months have elapsed. My calls are not answered on amazon helpline. I feel cheated by the company.

I have ordered a product from amazon (Study desktop table (Wood) and it was showing a delivery time of 7 days time which was 19/july and it was delivered on time but after delivering the same the installation time what they are asking is crazy - aug 10.
Who will wait for more than 20days to get the bought product installed?
I have tried my level best to get the support but the cx staffs were very adamant and dont even ready to give even a try!!
Later i paid from my pocket and get the same installed -
Market place seller was royal oak...

Very unhappy with amazon!! Why they are allowing such market place sellers to spoil the online retail giants name while other giant is investing more and more in how to better the customer experience.
[protected]@gmail.com

This is my order number Order#[protected] for bag from Amazone but delivery man and courier service cheat and deceived me everyday since last three days...i could not get my order yet due to bad courier service.i have called
Delivery man also so many time, but he will not come to deliver my parcel..

Hi, i had to cancel an order of a fit bit fitness tracker which i placed order for on 28th of june 2017. Till date i didn't receive my payment (7, 499) reversed, i had called amazon customer service several times they have no clue where the payment got stuck. As per their request i contacted my credit card bank and raised a dispute on this problem [protected], my bank clearly states that the amount has been authorized to amazon sellers. But the merchant disagrees to it. I need this issue resolved and get my money back.

I ordered the product on 12 jul 2017 and the expected date of delivery was 19th july but still i am waiting for the product. I contacted the customer care and they told me that i will receive the product on 22nd before 8 pm but again a false commitment. This was not expected from amazon. I am very much dissatisfied. They always try to make us fool by doing false commitments.

I have still not received the order.
Order date 30-jun-2017
Order#[protected]
Shipment 2 of 2
Tracking # aw[protected]in
In the tracking page it shows that the order was delivered at 9:57 a. M "your package was delivered
Maira b. O, jammu & kashmir, in"
But i have still not received the order, please look into the matter. I want the order asap or refund for my order.

I placed online order on 16 july 2017 at 11:21pm under one-day delivery at rs. 100 (Additional charges) for delivery on 18 july 2017. The payment was accepted instantly and mail received stating that the product is arriving at 18 july 2017.

There was no calls from amazon regarding non-delivery, mails received regarding regret for non-delivery on time may take some time.

Further no contact number available on website and on invoice. Then i called at 3.00 am on 23 july 2017 regarding issue. They told me to cancel and order fresh one. One employee told the stock is not available and second one said its technical glitch at warehouse. Total confusion. Where a customer should call and whether information provided first time are correct or not. Backup of conversation is also not provided. Two different employee sharing separate details about policies and availability of product. How one consumer get relief?

Then i opted chat option. Mr. Preeti said take inr 150/- gift voucher and we cannot issue more than this on this order. And he left the conversation after a while except giving me option of re-order and 150/- inr offer as additional benefit.

I ordered the product for my nephew's birthday falling on 18 july 2017, basis commitment received i ordered the product and at the it caused personal humiliation and disturbance in relations.

I want to file complaint for humiliation and personal losses caused to me due to non-delivery of product on time.

Highly disappointing portal for ordering gifts its my son's birthday and he wanted a simple spinner thou not very expensive shipment that's why i am still awaiting. The tracking system tells me it would be delivered today 22/07/17 now it 23 jul still same is awaited post birthday. Even after calling customer care no. And requesting for delivery on 22 jul '17 and explaining the plight of my son as he's waiting for his spinner. I believe emotional request fell on deaf ears and to a very robotic system. Its only expensive shipments are delivered on time. Order no[protected] dtd 19/07/17

I just received my bank statement and have several charges on my statement for amazon marketplace from amzn.com/billwa. I did not place these orders, authorize these orders or receive any merchandise. The following is a list of the dates, and amounts, and the additional information for each charge.

6/20/17 dbt crd 2038 #[protected] amt. $9.99
6/20/17 dbt crd 0514 #[protected] amt. $11.96
6/30/17 dbt crd 2039 #[protected] amt $14.39
7/03/17 dbt crd 0838 #[protected] amt $4.51
7/03/17 dbt crd 1006 #[protected] amt $16.90
7/05/17 dbt crd 2033 #[protected] amt $7.50
7/05/17 dbt crd 2033 #[protected] amt $10.99
7/05/17 dbt crd 1037 #[protected] amt $14.12
7/05/17 dbt crd 2037 #[protected] amt $19.88
7/06/17 dbt crd 2024 #[protected] amt $30.50
7/10/17 dbt crd 2027 #[protected] amt $6.00

Like i previously mentioned, i did not place these orders, authorize the orders, or receive any merchandise.

I would like my credit card secured to only be used with my account, with my log-in information. No orders placed under a guest account are to be accepted.

Additionally, i would like to request a reimbursement of the above unauthorized charges.

My contact information is kimberley rambo
E-mail address: [protected]@embarqmail.com
Home phone #[protected]

I do have the bank statement that shows all of the above referenced charges. Please contact me if you require any additional information.

Thank you in advance for your prompt attention to this matter.

Hi! I ordered redmi 4 phone which cost me rs. 8998 but i got micromax phone which cost is rs. 1299 (Approx). I called the amazon cs dept, they promise for the replacement but issue still not resolved, they have wasted my time, i had to talk to multiple persons, it was a told humiliation in front of other

My order number 408-[protected]

Amar

I have purchased milton water bottle of rupees 233 as show in amazon website. But actual cost of botttle is 150 rupee on what circumstances you guys have charged more.

I have an issues with amazon while purchase you guys directly insist to make a purchase of so much to free delivery why

I bought a product - received not genuine rusted product - asked for return - they said ok - asked again several time different days - they asked me to be patient - not yet returned - now i consumer complain...
And now to make my # complaint attractive i am writting this # to make my complaint long enough to attract wtf is this.. Cant u guys understand in simple language...