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Amazon India Complaints & Reviews

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Last updated Mar 30, 2024
Complaints 19923
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Amazon India reviews & complaints page 716

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M
Mahesh Biliangadi
from Solapur, Maharashtra
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Refund yet not received

Address:413005
Website:www.amazon.in

Oder id[protected] product returned as on Jun 4, 2017 due to product default
today is 19/06/2017 yet i have not received my refund

cheque provided as on 13/06/2017 cheque no. 049674 was rejected
i requested them to transfer by neft yet i have not received any refund or response from them....
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A
Alap Mehta
from Noida, Uttar Pradesh
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Selling defective product

Address:Surat, Gujarat, 395002

I purchased diplomat epbax system fro amazon n 2nd ay 2017.
Due to renovation work was in process i tried to install the instrument on 16th june and i found it as damaged.
I called amazon customer care but they gave a very casual answer that i have to contact the seller. Now the seller is itself an online seller of kind of product. I tried to contact the but they are not answering.
It is really unfortunate that amazon...
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S
Srngraju Dantuluri
from Bengaluru, Karnataka
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Jsny shoot n score arcade basketball

Address:560100
Website:AMAZON.IN

My place the order 4th april17 item name jsny shoot n score arcade basketball and received very late that time is 19 th may (After days) same day i complain material item wrong size received that cost rs around rs 7 thousand my booked material cost rs 15, 155/-and item was damaged condition how to use i complain every day customer care (Phones) mail also still my problem is not solved,

Regards

Srngraju...
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J
JeniferSilviya
from Bengaluru, Karnataka
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Charge dispute

To,
The chief branch manager
Hdfc bank
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 649 rupees and 548 rupess was successfully processed on 1st july 2017 to my account. This amount should have been credited to my hdfc account by now, but i have not received the refund till now.

I have called the hdfc bank of india...
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N
Namrata Medhi
from Guwahati, Assam
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Xiaomi redmi note prime (White, 16gb)- (#405-3681403-0726701)

Address:Kamrup Metropolitan, Assam, 781001
Website:Amazon.com

I ordered this phone from amazon online and got it on 15th june, 2017. However to my dismay i got a mobile which had problem on charging, it started hanging and the phone was vibrating. So immediately i contacted the customer care to return back my product and initiate a refund. On 16th june, a pick up was scheduled but when the pick up guy came to collect the product he denied to take it back. I dont know what kind of nuisance is this.br...
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C
close2eye
from Morinda, Punjab
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Wrong item delivered (Order # 404-7676646-1941129)

Address:New Delhi, Delhi, 110020
Website:www.amazon.in

Dear sir,

I have placed an order on 22-march-2017; but the amazon did not deliver the item till 18-may-2017.

After some days (2-jun-2017) when i asked again amazon wrote me "the order has been delivered".

Amazon has delivered the order to wrong person.

I wrote to amazon many times to provide the name of the person who received the order but amazon did not share the details.
br...
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B
Balajir16
from Mumbai, Maharashtra
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Costus igneus, insulin - plant

Address:620006
Website:amazon.in

I placed on order with amazon.in on 27th april 2017 - costus igneus, insulin - plant 2 no - order #[protected] thru "nursery live"
The plants never arrived and when i checked, the status shows delivered - but no one at my home or neighbours received it.
When i try to post a complaint on amazon portal, i get a reply mail, repeatedly saying that

"message not delivered
There was a problem delivering...
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R
rakesh8793
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not receive my refund

Address:Bangalore, Karnataka, 560079
Website:www.amazon.in

I placed an order in april for an apple watch, but i received the package in tampered condition and the product which i received was fake.
I sent snapshots to both seller and amazon. They said they will do the refund in 3-5 working days.
Its been 3 months the issue is still being escalated, whenever i call they give different answers and they say they will arrange a call back for me, but i get a replay through email from buyer...
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R
Rajesh Dekate
from Pune, Maharashtra
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Oneplus 3 duplicate product sold by Amazon

Address:411021

This was third class experience on online purchase. Amazon sold faulty product to me worthrs 27000. No one responding on custmer care of oneplus. Went three times service center and done formatting but still problem remains.
I thing amazon started cheating customer. If not than pls help to replace my 7month old phone.
Rgrds
Rajesh
[protected]...
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S
Santosh Mahapatra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy j7 back cover

Address:Bhopal, Madhya Pradesh, 462022
Website:Amazon india

Order date
18-may-2017
Order #
[protected]
Order total
410.00 (1 item)
Return details
Replacement complete
We’ve received your return. Your replacement is complete.
Kapa silk smooth finish [full coverage] all sides protection slim...
Kapa silk smooth finish [full coverage] all sides protection slim... 360.00
Qty: 1
Sold by: iaccessorize india,...
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V
vineeta bose
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Not initiating return

Address:208011
Website:www.amazon.in

Order no.[protected] john richard combo of eagle blue roti maker get free red dough maker
Sold by: guruji trading company seller return policy
Shipped: may 23, 2017
Quantity: 1
This item is no longer eligible for return.
The return window closed on jun 7, 2017.
View return policy

Earlier when retrun date was initiated no one come to pick the item i informed about that personally...
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S
SudeepRajpoot
from Mumbai, Maharashtra
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Not yet received khadi sure bhringraj powder 100g even after 1 month

Address:Pune, Maharashtra, 411062
Website:amazon.in

Hi,

I ordered the khadisure bhringraj powder 100g from amazon.in, order #[protected] ordered on may 21, 2017.

The seller promised to deliver the product by 2nd june but he never did. I tried contact him several times via email but every time he told he is delivering the product which never arrived. He keeps giving one or other reason of not delivering the product and has still not yet delivered. br...
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D
Debipaul
from Lala, Assam
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Order id:- # 402-7928278-3366705

I ordered 6th edition of quantitative aptitude book. But i got 7th edition. I told them to returne and refund. But they told me for self return and they would refund. But self return service is not possible for me. Many more problems there in self return service. If return is not possible by them then why do they issue book in my pincode? Amazon should have return order service like other site. And i want to refund order....
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J
j p chauhan
from Jaipur, Rajasthan
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Order is not trackable

Address:122018
Website:amazon.com

I hav booked a mac book on 15th june 2017 phone no [protected]. The order was suppose to deliver on 16th june. Amazon has blocked my account &now not replying, no message. Required order to be dispatched on urgent basis.
Regards
Himanshu chauhan
[protected]...
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V
Vinit More
from Baramati, Maharashtra
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Didn't receive item

Address:Raigad, Maharashtra, 410201
Website:amazon.in

I had ordered product, details as below:

Product - moto turbo charger for moto g4 plus 25w 2.8 ampssuper fast rapid charger
Seller - weird combo

From amazon india on 22nd jan 2017. I am yet expecting same from seller. Contacted seller 4-5 times since then to refund, but there is no response from seller and nor from amazon....
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Z
zameel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redmi 4 return

Address:Mumbai City, Maharashtra
Website:amazon.in

Amazon order no:[protected]

Redmi 4 32gb was delivered on  30th may.

Only after few days i put the sim in it and observed that in this phone sim card is not detecting and the phone automatically got switch off some times.
I tried to initiate a return, but for mobile phones amazon asks to download the smartchk app from the orders/returns page and test with it. But i mistakenly installed on...
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Address:Kendujhar, Odisha, 758035
Website:www.amazon.in

Continuously following up for refund of a very small amount rs.355/- but there is no respond from your side. I am a regular customer & i think i have done a great mistake to purchase from your site and if i will not get my refund then i will file a case on consumer court and will instruct to all my colleagues through our over all plant in india not to purchase any product from amazon site.

The detailed communication i am attaching...
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S
Sabiha Sayyed
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Service issues

Address:Mumbai City, Maharashtra, 400102
Website:Amazon.in

Tracking #:[protected]
Order #
[protected]
Order was promised it will be delivered at 12:40 after being delayed twice. Even after paying extra for urgent delivery. Has already been delayed twice and was supposed to arrive yesterday.
Amazon should not gurantee delivery if it cant fulfill its promise. Even the delivery guy contact details not provided even after asking twice. Pathetic service by amazon....
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A
ansh nath
from Barpeta, Assam
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Order no.- 408-5982167-0869146 was not delivered

Address:Tinsukia, Assam, 786171

Replacement "htc evo 4g" compatible and certified dz09 smart watch bluetooth smart watch phone touch screen multilanguage android/ios mobile phone wrist watch, was not delivered to me...

My return item tracking #[protected]
Replacement date : 13/05/2017

Kindly send this item quickly on this address:-
Ragini music acudemy,
Shanti para, central namghar complex
Digboi, assam 786171...
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A
amrit soni (piyush)
from Delhi, Delhi
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My package was damaged by the courier department of amazon

Address:Ballia, Uttar Pradesh, 221712

I placed an order of one plus 2 chargeable cord on 11 june for which i already paid via debit card sum of amount rs 334 tax including.. But the status was showing that package is returning back to seller. For that i contracted customer care department and i was told that the order is cancelled on 17 june 2017 reason being the product was damaged in courier.
Sir i request you to please take action regarding this otherwise this could...
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