Amazon India Complaints & Reviews

I ordered first an item on 7th august a steelbird helmet, but the order is cancelled becouse shipment address is not serviceble... I again ordred same item on 9 th august, but i have got same mail in my account. The order is cancelled and the refund is complete with in 4 days... But at this time i have not recieve any refund in bank account... So pls help me...
My login id is= [protected]@gmail.com

Order ID:[protected]

I have ordered 2 Philips ear phone from amazon they have charged me 60 Rs per pc delivery cost and instead of philips they have given me some sonilex earphones.

Now on requesting to customer care for giving me my correct order he is refusing that product cant be delivered and you have to take refund.

I want the correct product to be delivered or ten times of the price I have paid for them to be refunded.

This is an fraudulent behavior of Amazon and instead being guilty they are trying to bully us.

Hello sir, on 6th july, 2017 i placed a bluetooth speaker but so i request for it's return but unfortunately i was unable to on scheduled date so it went to it's office and returned it. After that i talked on customer center and they said that i will get my money back within 6-7 days but i didn't received it. Even on 14th august i again talked to customer center but there was no effect of it. S o i humbly request you to please resolve my problem as soon as possible.
Thank you.

We are long time purchase many item from my fever-ate online site amazon but today 15th august, we are unhappy to courier boy service. His behaviour is very bed he is not delivered packet on door & he is return with packet and he is spoken stay on road this is not hand over this packet & go throuh away. We are really upset regarding courier service & i shocked. Next time i thik we are purchase item from amazon or not. I request you please return my money asap. My order#[protected].
Courier boy not delivered item to me please take hard action on courier boy.
Regards,
Arvind samota

My order is[protected] my name is akshay it is concert reagarding redmi 4 gold 32 gb..
I didn't recive the product on the packege all the acceserious are there accept phon..
So i called ur custmer care on the date off 13th august bt you're custmer excutive has been not take the complant bcoz 5 days has been passd i have just tried to elobrate the concert that my father didnt kwow about the ecomerce releted things so then after that i hade made cll confress from my fathers mob and contacted you after that ur excutive has talk to verry rudly and then today also he just didnt take the complnt and told me do what ever you want..
Today also i called bt today also ur excutive talking ruddly and told me we will not take a complnt..
And he will not trancfer the to the senior excutive cindly reagarding that..
Other voice i will go to consumer forum..

This is with reference to Order #[protected] from Amazon.in. I canceled the item on 27 june 2017 and posted first complaint to amazon about refund not done on 28 june 2017, but after mail every 5-7 days as complaints they tell me to wait everytime as they are processing the refund but they dont take any action in real its been 49 days and yet they give excuses changing operators to respond they are just making fun of the customer, pls see to this my name is pranav misra, email- [protected]@gmail.com.

Today i got message from amazon that "my package is out for delivery" afternoon courier guy name manish (Truecaller name) called me (12pm) asked for location details, i explained full address and i told him i'm waiting for him 4pm i called him to check where is he he said i'll be coming to your place, he didn't show up at all and at amazon it saying "an attempt was made to deliver your package on 14, august" there was no call no attempt i'm very disappointed they wasted my whole day and did show up and make excuse. I just wanted amazon to know that their courier service franchise is bringing their name to mud.
Courier location
Transport nagar hub
Lucknow, uttar pradesh

I ordered Redmi 4A on 27th July 2017, But it is not delivered by courier service. On status it is showing that . It has been delivered on 1st August 2017. I complaint to customer care also nothing happned .

Totally cheated by your customer care also regarding the matter discussed in the trailing mail.

Amazon, the name I believed, also cheated in this issue without any proper address from your side.

Last a mobile costing Rs. 14, 000 in a matter of three months worked managed working and finally the mobile is dead finding no service point. Without a mobile for a fortnight for a business man like me a great loss of business hence i purchased a new one from local showroom with assured warranty of one year.

The amazon's customer care I contacted was the worst repeatedly stating the same story again and again and I put down the mobile with lots of frustration.

Thanks a lot your wonderful service to the people of India.
I believed amazon because of the reliability created by my friend returning from US.
Finally we came to know amazon.com was wonderful but so much of cheating found in amazon.in

I ordered a oil dispensing pump on 11 August 2017 which I got today (14 Aug 2017). I paid rs 275 for the product. When I checked the product for details, to my surprise it's MRP is rs 180. Kindly look into the matter so that I get my refund. Valid action must be taken against seller and company as well. I am attaching the picture of the product with original MRP and screenshot of the product I ordered.

Amazon Team

I bought body weighing machine in the month of june 2017
It was against cash delivery. It was bought for my mother Anuradha Bhagwat
and was delivered at her address C 203 Neelkanth Complex
Parsiwada Sahar Road Vile Parle E Mumbai 400099

ORDER NUMBER[protected]

I had booked the machine with a cost of if correctly remembered between Rs
733- 780.
My mother used it only twice and when she tried 4 days back it's not
working. The display is blank.
We had thrown the box and the bills.
Surprisingly i am unable to view my orders on your web site. I had
purchased books worth 6000 in March and wall stickers this month.
nothing reflects.
Having checked the product now I observe that it does not have company name
logo or anything. it has chinese write up that means we have been cheated.
I want to return it and want the money back.
waiting for your response
Thanks

Manasi Padhye Bhatia
[protected]

I had ordered a mobile phone (moto g5) on amazon at 7th aug. The expected delivery was 10th aug. On 10th aug, i received a mail that your order has been delivered but I hadn't received the package. I called the customer care and they said there is a problem but i will get my package in 2 days. Its been 10 days and my package is not yet delivered.
I have called the customer service and even talked to the senior supervisor, yet there is no response. Nobody seems to know what the problem is. Either the courier service people are at mistake or the amazon people. Whatever the matter is, as a customer, I want a good service as soon as possible. I am so frustrated with the service, I had no choice but to have an official complaint against the company and their services.
I have asked for a refund, don't know how many times I have to complain for that.

I had purchased Lenovo Z2 plus from Amazon sale on dated 9.08.2017 and got delivered and duly made payment on dated 13.08.2017. When I tested the phone than observed that voice is crackling while receiving call as well top left corner touch is not as good responsive as other part of screen, I have to made several effort to touch left corner top to get job done.

The main problem is with voice crackling and not clear, regarding this on dated 14.08.2017 I have made complaint to Amazon C. Care though he was quite helpful, however, regretfully informed me that their is no policy of pick & drop and I have to return my phone first and thereafter few days new phone would delivered to me.

It was not acceptable as I already sold my old phone and now don't have any addition phone for use meanwhile as well its quite difficult to live without phone now-days.

Now, I am at quite confusing situation whether have to live with defective phone or bring it to service center and opened a brand new phone for repair. This also not acceptable when their is already a 15 days replacement policy of Amazon.

On other hand, similarly once my brother received defective phone from Flipkart and got replaced thru pick & drop policy.

I don't understand why Amazon is hesitating to such policies at-least for mobile phones.

I am amazon customer i have purchased a product from amazon the payment has been made by internet banking to amazon for moto g4 plus but then they blocked my account i need my money which they are not refunding to me... Amazon account name chanchal and email id : [protected]@gmail.com
Address : 5254, street bharat nagar, shora kothi, pahar ganj new delhi 110055
Please give me money back
From bank name : state bank of india
Account number : [protected]
Account name : rishi sachdeva

Dear sir,

i ahve purchased one samsung galaxy j2 mobile and the company has supplied defective/duplicate product. I have submitted complaint to the company as follws:

this is very shameful that you have supplied defective/duplicate/assembled product to us and rather than take back the product from us you are making us fool by giving wrong address of the service center in agra (cr tv plaza, s1 mahatma gandhi raod, wazirpura, sanjay place, agra) for taking letter from service center regarding defective product.

We are very much dissaponited with the service of amazon. First off all, why you are asking us for taking letter from service center for defective product. It is your prime duty to take back your defective product without any delay, demur or protest.

You are advised to kindly take back the product immediately from shipping address i.E. 189, defence estate phase –ii, bundu katra, gwalior raod, agra – 282001 (u.P.) and refund our full amount in our account otherwise will have no option left other than to take this matter in consumer court and you will be solely and fully responsible for this and you will be liable to pay all amount along with legal expnses and compensation for our mental harrasment due to your act.

Further also note that you have hearted our feeing very badly as i have gifted this mobile to my grand father sh. Munna lal singhal, who reside at delivery address.

Regards,

kunal
s/o ca navin kumar singhal
no. 284-a, sector -4
rewari -123401
haryana

I have placed an order for Rakhies on Last month, but still i haven't rcvd the parcel and also not rcvd any positive response from Amazon & Supplier. After Rakhi over i have requested to Send Parcel Back and return my Money, But still no response, I am a regular Customer of Amazon, if issue not resolved and my amount not rcvd back I will boycott Amazon and also share the same to my known persons that amazon is a fake company, once people purchase the product prepaid Amazon peoplel not deliver the product to there Customer and Amazon people not take responsibility of there Customer once you paid first.

Hi amazon
This is guru prased reddy
Email id;guru. [protected]@gmail.com
This is really shameless thing you have done
Your coustmer.
You are no more a trustworth company to me
Because of you im have a lost a 65000 rupess to a company called fashionothon.com delhi based company.
I have received a call from this company telling that we are calling you because you havr did a shopping from amazon india online shopping sit
And being a amazon has shared your contact details you have been selected to a trrenault kwid car contest
And after that i have bee looted because of you amazon..
You have to answer me how can u share my details witha fraud company
You are responsible for the loss...
Contact me at [protected]

Wrong parcel given me key ring instead of pendrive. I booked pendrive but when i open the parcel i found a key ring and i already pay rs 799 to the courier boy when i call back to courier boy he doesn't pick up my phone. Please replace the same as soon as possible. It is totally hopeless matter from your side because amazon have good reputation don't spoil it.

I bought product on 10th August and tracking status is just showing arriving from Bhiwandi to Mumbai since 2 days there is no change in status. After calling to cc team they are saying there is technical issue and due to which status is not updated. They are just saying that will send mail to concern team and will update you shortly. Please loom into the matter.

I have purchased shophar wall hook 6 leg from amazon on 17th jul 17. Product was damaged so i had placed return request. Since i have purchased from amazon, i called customer care and told then to refund my money. One executive (Name : sumit) told, some one will come from courier department and pick up my item to get refund. I have not received any call from courier department. Again i called customer care, now they are denying on this and telling me to parcel the product and the way they spoke to me was very bad.
They are not supporting at all. Very disappointed from amazon customer care and refund policy service this time.