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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 722

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V
vishal shrimali
from Mumbai, Maharashtra
Jul 24, 2017
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Address: 396230
Website: Amazon

The product i received yesterday i. E. 23 july 2017. The product i started today. The mobile got on. But did not display anything except battery life and network. The mobile cannot be operated and on amazon return policy they say to follow steps in which second step is to open url from the problem phone. So now the mobile i purchased is not atal operating how will i use the url to complete step two of reeturn. I just want that proper mobile shall be supplied to me or refund my money back.
Amazon India customer support has been notified about the posted complaint.
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    Emil George Simon
    from Katoya, West Bengal
    Jul 24, 2017
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    Website: Www.Amazon.in

    I had ordered a product with id[protected] and the last date shown for delivery in the website was 24 july 17. But to my dismay, the product status was updated as delivered on 21 july whereas the product was not received by the addressee... Even without delivering the item or taking any confirmation, it had been shown as delivered.. And i contacted the customer care twice on phone and also mailed them complaint mails twice.. But i did not get any satisfactory response. I need a fast refund of the amount paid for the product.
    Amazon India customer support has been notified about the posted complaint.
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      surajvishwakarma
      from Mumbai, Maharashtra
      Jul 24, 2017
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      Address: 400088
      Website: www.amazon.in

      I have ordered a saree from amazon india website.
      the quality of saree is not soo good so we want ot return the saree and it was scheduled on 20 july 2017.
      but no one has came till now.
      my orrder no. is[protected]
      kindly solve our issue as soon as possible.
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        P
        PVN Creations
        from Tumkur, Karnataka
        Jul 24, 2017
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        Address: Bangalore, Karnataka, 560056

        Hello sir/mam, I'm Pavan.. I had requested you to unhold my Amazon account 1 week before, I'm requesting you to unhold my account as soon as possible...
        I'm fed up this... Complaining again and again... Please do resolve as soon as possible
        Amazon company has locked my Amazon account... The reason is unknown...
        Please resolve it as soon as possible.. .
        This is Pavan requesting you...
        Please do resolve
        My YouTube channel https://youtu.be/emPAmuqQSSY

        Watch our latest video once friends, I bet you won't regret!!

        When will you unhold my account ...?
        Please do reply ...

        You can also do SUBSCRIBE to my YouTube channel PVN Creations..

        -Pavan
        Amazon India customer support has been notified about the posted complaint.
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          S
          salilpatil
          from Mumbai, Maharashtra
          Jul 24, 2017
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          Website: www.amazon.in

          I ordered wahl 9484-400 u-clip pro home pet grooming kit by wahl on 02nd may 2017 under order #[protected] for rs. 2, 918.68 and paid in full by credit card.

          Thereafter i cancelled the order on may 05, 2017. Subsequently, company sent the item, but i did not accept the it, as i had already registered cancellation of the order.

          I have not received the refund of the amount till date, though more than 2.5 months have elapsed. My calls are not answered on amazon helpline. I feel cheated by the company.
          Amazon India customer support has been notified about the posted complaint.
          Aug 31, 2017
          Updated by salilpatil
          I have till date not received the refund
          There is neither refund, nor any communication from the company so far.
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            S
            Santhalakshmi Bibin
            from Bengaluru, Karnataka
            Jul 24, 2017
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            Address: 560068
            Website: www.amazon.in

            I have ordered a product from amazon (Study desktop table (Wood) and it was showing a delivery time of 7 days time which was 19/july and it was delivered on time but after delivering the same the installation time what they are asking is crazy - aug 10.
            Who will wait for more than 20days to get the bought product installed?
            I have tried my level best to get the support but the cx staffs were very adamant and dont even ready to give even a try!!
            Later i paid from my pocket and get the same installed -
            Market place seller was royal oak...

            Very unhappy with amazon!! Why they are allowing such market place sellers to spoil the online retail giants name while other giant is investing more and more in how to better the customer experience.
            [protected]@gmail.com
            Amazon India customer support has been notified about the posted complaint.
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              H
              Hitesh Nimavat
              from Delhi, Delhi
              Jul 24, 2017
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              Address: Rajkot, Gujarat, 360004
              Website: www.amazone.in

              This is my order number Order#[protected] for bag from Amazone but delivery man and courier service cheat and deceived me everyday since last three days...i could not get my order yet due to bad courier service.i have called
              Delivery man also so many time, but he will not come to deliver my parcel..
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                S
                sidhu
                from Chennai, Tamil Nadu
                Jul 24, 2017
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                Address: Chennai, Tamil Nadu, 600033
                Website: www.amazon.in

                Hi, i had to cancel an order of a fit bit fitness tracker which i placed order for on 28th of june 2017. Till date i didn't receive my payment (7, 499) reversed, i had called amazon customer service several times they have no clue where the payment got stuck. As per their request i contacted my credit card bank and raised a dispute on this problem [protected], my bank clearly states that the amount has been authorized to amazon sellers. But the merchant disagrees to it. I need this issue resolved and get my money back.
                Amazon India customer support has been notified about the posted complaint.
                Jul 24, 2017
                Updated by sidhu
                I got my CC statement, highlighted is the debited amount. The reverse still didn't happen yet to my card account.

                While complaining and transfering information about the amazon acoount which is on hold from 6 months . we had 2 fake call telling that they are speaking from amazon costumercare and asked us to share our details with them . while this communicaton my daughter gmail account has been hacked . the fake number are :+91 [protected] and [protected]
                It was the pathetic experience with amazon. and the customer service team is the worst itself... the called jeofrey or smthn similar named hangs up the call. and the escalation desk is incapable of helping and they told they cant create any complaint regarding that.
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                  S
                  satishchander007
                  from Gurgaon, Haryana
                  Jul 23, 2017
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                  Address: 110084
                  Website: www.amazon.in

                  I ordered the product on 12 jul 2017 and the expected date of delivery was 19th july but still i am waiting for the product. I contacted the customer care and they told me that i will receive the product on 22nd before 8 pm but again a false commitment. This was not expected from amazon. I am very much dissatisfied. They always try to make us fool by doing false commitments.
                  Amazon India customer support has been notified about the posted complaint.
                  I have ordered product Honor on 19th and standard delivery date was 27th but I needed it by Sunday 22 nd and cross checked the same with Amazon support agents whether they can deliver it by Sunday or not and they assured me delivery by Sunday and asked me to go ahead with placement, now instead of shipping it through Amazon transportation services as per my knowledge they shipped it through Indian speed Post and thus keeping the package idle without moving it and it taking hell.lot of time and these delivery agents Dipu, Fatima, leader ship team member Shiva making false commitments N behaving in a rude manner by cutting chats..I am loyal customer to Amazon since its inception and have made purchases worth so many rupees now this kind of cheating and behaviour by them is not at all acceptable and m seeking an apology letter from Amazon and also request appropriate action should be taken against the above mentioned chat agents and myself or my acquaintances never going to buy anything from Amazon, u broke my trust
                  I even have chat transcripts and recorded call to show how it agents behaving ...if I haven't made such false promises I would have bought the product from somewhere else
                  These people are taking the customer as granted and somewhere we are also responsible for this. We never take action against them we should drag them to court and ask fir compensation. They cannot do the same in the US as people out there will make there life hell.
                  I a binocular amazon india shop price it 2190 compny brusnel but he wrong item send and not to replace
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                    A
                    Anku Grg
                    from Mohali, Punjab
                    Jul 23, 2017
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                    Address: Jammu, Jammu and Kashmir, 181201
                    Website: Www.Amazon.In

                    I have still not received the order.
                    Order date 30-jun-2017
                    Order#[protected]
                    Shipment 2 of 2
                    Tracking # aw[protected]in
                    In the tracking page it shows that the order was delivered at 9:57 a. M "your package was delivered
                    Maira b. O, jammu & kashmir, in"
                    But i have still not received the order, please look into the matter. I want the order asap or refund for my order.
                    Amazon India customer support has been notified about the posted complaint.
                    I a binocular amazon india shop price it 2190 compny brusnel but he wrong item send and not to replace
                    I a binocular amazon india shop price it 2190 compny brusnel but he wrong item send and not to replace
                    I sold my product through amazon after pick up that product has been cancelled by buyer .but after 15 days also i didnt get my product.after contacting them they told we are re-seduling your product for delivery but get any message about re schedule
                    Sir 30 june ko amazon se 7200.00 refund hua par mere account mai credited nai hua plz help me my account no, , [protected]..my name harjeet singh ..amazon refund reference nummber..IGABMKPGK8..plz help me sir barch mai koi sunwai nahi hui sir plz help
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                      A
                      agarwalalit
                      from Gurgaon, Haryana
                      Jul 23, 2017
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                      Address: 110095
                      Website: www.amazon.in

                      I placed online order on 16 july 2017 at 11:21pm under one-day delivery at rs. 100 (Additional charges) for delivery on 18 july 2017. The payment was accepted instantly and mail received stating that the product is arriving at 18 july 2017.

                      There was no calls from amazon regarding non-delivery, mails received regarding regret for non-delivery on time may take some time.

                      Further no contact number available on website and on invoice. Then i called at 3.00 am on 23 july 2017 regarding issue. They told me to cancel and order fresh one. One employee told the stock is not available and second one said its technical glitch at warehouse. Total confusion. Where a customer should call and whether information provided first time are correct or not. Backup of conversation is also not provided. Two different employee sharing separate details about policies and availability of product. How one consumer get relief?

                      Then i opted chat option. Mr. Preeti said take inr 150/- gift voucher and we cannot issue more than this on this order. And he left the conversation after a while except giving me option of re-order and 150/- inr offer as additional benefit.

                      I ordered the product for my nephew's birthday falling on 18 july 2017, basis commitment received i ordered the product and at the it caused personal humiliation and disturbance in relations.

                      I want to file complaint for humiliation and personal losses caused to me due to non-delivery of product on time.
                      Amazon India customer support has been notified about the posted complaint.
                      Mera ORDER no#[protected] maine 18.06.2017 ko asus zenfone max 3 liya tha usme offer tha 20% cashback ka jb hm customer care se bat bat hoti hai tb kal mil jayega parso mil jayega alag alag bat bolte hai
                      I didn't got my refund as i returned my product back and the product is not in my cart after asking for refund
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                        A
                        Ashwani David
                        from Indore, Madhya Pradesh
                        Jul 23, 2017
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                        Address: Ghaziabad, Uttar Pradesh, 201010
                        Website: amazon .in

                        Highly disappointing portal for ordering gifts its my son's birthday and he wanted a simple spinner thou not very expensive shipment that's why i am still awaiting. The tracking system tells me it would be delivered today 22/07/17 now it 23 jul still same is awaited post birthday. Even after calling customer care no. And requesting for delivery on 22 jul '17 and explaining the plight of my son as he's waiting for his spinner. I believe emotional request fell on deaf ears and to a very robotic system. Its only expensive shipments are delivered on time. Order no[protected] dtd 19/07/17
                        Amazon India customer support has been notified about the posted complaint.
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                          R
                          RareDiamond
                          Jul 22, 2017
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                          Website: AMZN.COM/BILLWA

                          I just received my bank statement and have several charges on my statement for amazon marketplace from amzn.com/billwa. I did not place these orders, authorize these orders or receive any merchandise. The following is a list of the dates, and amounts, and the additional information for each charge.

                          6/20/17 dbt crd 2038 #[protected] amt. $9.99
                          6/20/17 dbt crd 0514 #[protected] amt. $11.96
                          6/30/17 dbt crd 2039 #[protected] amt $14.39
                          7/03/17 dbt crd 0838 #[protected] amt $4.51
                          7/03/17 dbt crd 1006 #[protected] amt $16.90
                          7/05/17 dbt crd 2033 #[protected] amt $7.50
                          7/05/17 dbt crd 2033 #[protected] amt $10.99
                          7/05/17 dbt crd 1037 #[protected] amt $14.12
                          7/05/17 dbt crd 2037 #[protected] amt $19.88
                          7/06/17 dbt crd 2024 #[protected] amt $30.50
                          7/10/17 dbt crd 2027 #[protected] amt $6.00

                          Like i previously mentioned, i did not place these orders, authorize the orders, or receive any merchandise.

                          I would like my credit card secured to only be used with my account, with my log-in information. No orders placed under a guest account are to be accepted.

                          Additionally, i would like to request a reimbursement of the above unauthorized charges.

                          My contact information is kimberley rambo
                          E-mail address: [protected]@embarqmail.com
                          Home phone #[protected]

                          I do have the bank statement that shows all of the above referenced charges. Please contact me if you require any additional information.

                          Thank you in advance for your prompt attention to this matter.
                          Amazon India customer support has been notified about the posted complaint.
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                            A
                            Amar23Das
                            from Mumbai, Maharashtra
                            Jul 22, 2017
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                            Address: New Delhi, Delhi, 110012
                            Website: www.amazon.in

                            Hi! I ordered redmi 4 phone which cost me rs. 8998 but i got micromax phone which cost is rs. 1299 (Approx). I called the amazon cs dept, they promise for the replacement but issue still not resolved, they have wasted my time, i had to talk to multiple persons, it was a told humiliation in front of other

                            My order number 408-[protected]

                            Amar
                            Amazon India customer support has been notified about the posted complaint.
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                              jagadish kumar kl
                              from Shimoga, Karnataka
                              Jul 22, 2017
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                              Address: Bangalore, Karnataka, 560040
                              Website: consumer complaint

                              I have purchased milton water bottle of rupees 233 as show in amazon website. But actual cost of botttle is 150 rupee on what circumstances you guys have charged more.

                              I have an issues with amazon while purchase you guys directly insist to make a purchase of so much to free delivery why
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                                PrashantX
                                from Aligarh, Uttar Pradesh
                                Jul 22, 2017
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                                Address: Haridwar, Uttarakhand, 249407
                                Website: amazon.in

                                I bought a product - received not genuine rusted product - asked for return - they said ok - asked again several time different days - they asked me to be patient - not yet returned - now i consumer complain...
                                And now to make my # complaint attractive i am writting this # to make my complaint long enough to attract wtf is this.. Cant u guys understand in simple language...
                                Amazon India customer support has been notified about the posted complaint.
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                                  Prosun Banerjee
                                  Jul 22, 2017
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                                  Address: Kolkata, West Bengal, 700042
                                  Website: www.amazon.in

                                  I had purchased a playstation4 game online from amazon india which was delivered on 15th july 2017 and my daughter started playing the game. But, the afer playing for about 30 minutes and error 'error ce 34878-0' started popping up and the game restarted form the begining without saving, every time. As, the game was new and it was less than 1 houre after delivery i contacted amazon india over phone and later over mail wherein i had sent photos of the error screen for better understanding and believeing the problem. But, they initially said that it is a non-replacable item and later on realising that it was an hour since delivery of the product wanted me to contact the seller directly which i did, but without any result.

                                  Now, i feel cheated of rs.2000/- for the game which is faulty and despite of accpeting the fact amazon india is neither replacing the item or refunding the money which is an unexpected behaviour from a reputed organisation from amazon india.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    rushikesh nimbalkar
                                    Jul 22, 2017
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                                    Address: Mumbai City, Maharashtra, 400071

                                    I bought a sandal which is a smaller size so i just want return it but no delivery boy or agent is available plz help and take action i am trying this from 5 days and i am getting no response. My mobile no [protected]
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                                      Hojesong Panme
                                      from Kolkata, West Bengal
                                      Jul 22, 2017
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                                      Address: Nagpur, Maharashtra, 441108

                                      I would like to complain that my order no[protected] was delivered through ems speed post bnpl number: bd/naf/amazon/01 reference no: d3fn17d2n and received on thursday 20th july but when i opened the package there was only an old magazine and my order item was not there. Would you please kindly check. My order was iball twinkle i5 tablet imei:[protected]. Thanks
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Er Akshat Agrawal
                                        from Bhandara, Maharashtra
                                        Jul 22, 2017
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                                        Address: Gondia, Maharashtra, 441601

                                        Amazon given me samsung on5 pro defective and now now not replacing it and within 1 month otg of also stopped working. There is tieup between amazon and samsung to sell the defective mobile phones to us by offering us a discount. While communicating them they just say that we are now closed please contact to samsung regarding this and samsung have only one line visit our service center and if a person visit service center then our rest of the phone also gets more problem then previous time.
                                        Amazon India customer support has been notified about the posted complaint.
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