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Amazon India Complaints & Reviews

www.amazon.in

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Updated: May 11, 2026

Complaints 20358

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Amazon India reviews & complaints page 726

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Address: 400078

I had placed a order for loxxo new edition case for samsung j7 prime - shockproof silicone soft tpu transparent auora flower case with sparkle for samsung j7 prime back cover on 9th july 2017 and delivery was on 15th july 2017, however i got a message in the afternoon stating the order was rejected at my end. How can i get such a message without refusing the product, neither the delivery boy called me on my number. When i called the customer care regarding this i got a very causal answer saying my number may be not reachable hence the product got rejected. Such a bad service on the part of deliveryboy as well as customer care executive. Kindly train your emloyees on how to delivery the product and to handle the customers

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Address: Ernakulam, Kerala, 682017

Website: www.amazon.in/Universal-Self-Scorer-Physics-English-Volumes/dp/819300020X

The "universal self-scorer physics (English) (Set of 2 volumes)" book that i purchased two months ago had incomplete and blank pages. Please be sure to rectify the problem as soon as possible because i am planning to buy "chemistry - errorless 100% solved objective practice book set vol.1 & 2" as well as "universal self-scorer biology 2017 (English) vol 1 & 2" for entrance purposes. Thank you.

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Address: Kamrup Metropolitan, Assam, 781035

Dear amazon,
I have an issue regarding my delayed delivery of prepaid ordered item tata swach non electric 15 litre fresh green filter bearing id no.[protected] and tracking no[protected].. I ordered this item on 6-7-2017 and it was already shipped on the next day itself i. E., on 7-7-2017 and the expected delivery was on 13 july 2017 but it is late by two days and iam so disappointed by your service.. I request you to kindly take necesssary action as per as possible to resolve this issue.. I don't want any problem..
Thankyou..

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Address: Hyderabad, Andhra Pradesh, 132001

Website: www.amazon.in

I bought a samsung mobile under a promotional offer of amazon. Which said if you load you account with amazon pay balance and purchase the product you will get 15% cashback and maximum cashback would be 150/-. And in this case i am eligible for 150 rs, cashback but now amazon is not picking up my call. No balance has been credited to my amazon pay balance till date.
I hate amazon for their fake promotional offers and late deliveries.
My order number is:[protected] i purchased this samsung mobile and i am eligible for 150 rs. Cashback.
I want my pay balance asap and at any cost.

Jul 15, 2017

Complaint marked as Resolved

They resolved my issue within an hour. They have an inclination towards customer satisfaction. Love AMAZON. You care about your customers.

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Address: 799002

Website: [email protected]

Dear sir, my self biswajit mukherjee my order no is #[protected]. I am received my material on[protected] same day i request to replace my order, because one speaker not work. Till today nobody can pick up the material unfortunate to say that i never purchase any product from amazon. This is my first and last time kindly take matter seriously and do the needful.

Regards

Biswajit mukherjee
[protected]

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Address: 742102

Sir,
I have already sent a complain on vide id no-1627957 dated-13.07.2017 for refund of money due to upper glass of received cell phone are defective. But no response from amazon ulto till now.

My complain id-1627957 dated-13.07.2017
Please take necessary action for return the cell phone.

Regards
Subhendu chatterjee
Mail id-subhendu. [protected]@gmail.com
Cont. No-[protected]

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I

iVanshikasharma

from Bengaluru, Karnataka

Jul 16, 2017

How do we generate that complaint id?

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Sir,

I had pruchased a laptop (I ball) from amazon.in serial no[protected] by order id[protected] through invoice no. Mh-bom[protected] dated 19.09.2017. It is to inform you that, this laptop is not working.

Kindly guide me, that, at dehradun, which service centre i should approached for rectifying it. This laptop is in the warranty period.

Thanking you

Yours

Arun kumar

30, block c, lane 2,
Mandakini vihaar, sahstradhara road
Dehradun, uttarakhand - 248001
Mobile [protected]

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Website: Amazon india

Hi.. Dis is satya prakash singh n my order no is[protected]. And i have received the product on 13july but n the bag is damaged and when i placed a request to return. I have been told that they can't pick up d bag as this family is not available. I have to go n courier the same. And if the same problem was der why i have been given with the damage product.
I want the product to be collected from my place as m nt going to post it and want the money to be credited in a day. Or else i'll be writing to consumer court.

If the pick up facility is not available why the he'll i have been given with damaged product.

I want some one to contact me on urgent basis and money to b refunded.

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Address: Gwalior, Madhya Pradesh

Website: amazon

Sir
i had purchased Philips speakers from amazon india model no- Philips SPA-60Y/94 speaker with USB Plug which is delivered on 8/7/2017.
but unfortunately i found item is defective. kindly accept my request
for returning the product.

shipping address- ravish kumar
ABV-IIITM, BH1 R. NO 219 Morena Link
Road, Sharma Farm House
GWALIOR, MADHYA PRADESH, 474010

reply soon

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Address: Kurukshetra, Haryana, 136118

Website: www.amazon.in

I had placed a order of redmi 4 and amount of 8999 on 27-jun-2017 at amazon.in...when i was opened the package this was damaged on screen so i was return it on 1-jul-2017..But my amount is not credit yet after two attempt of amazon initate the refund.they were only said they were refund his side into bank account..you asked the bank where your money.when i went bank they said this is not his fault..i m only waiting my refund..but no one given solution not amazon as well as my bank..my bank is punjab national bank in kurukshetra.plzzz help me..

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Jul 15, 2017

Updated by banty4356 I had placed a order of redmi 4 32gb on[protected] at amazon.in ...this phone was received on[protected] ..when i wsa opened phone this was damaged by screen so i was return it on[protected]...but my refund is not received yet...my order id is[protected].
amazon custome care said your refund initate on[protected] and last you have received refund on[protected] in your bank account..but i have not received yet..than i call again amazon they provide transaction reference no..and asked to saw it your bank branch ...but they were neglect it..plz provide my refund...my amazon id is [protected]@gmail.com...
tranction refernce no. is HSBCN[protected]..my bank is punjab national bank kurukshetra. plz help me..

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Address: 560102

Website: www.amazon.com

Maine shoes order kiya. Shoes damage nikla to maine return kiya. Fir one month ke bad maine castumer care ko call kiya unhone bola ki aapka refund ho gaya hai. Maine account check kiya to koi bhi refund nahi ha tha. To mauine call kiya to unhone batmiji se bat kiya aur bola ki apna amazon account close kar. Koi refud nahi milega.

Kya yahi hai rule.

Please do not use amazon app
Only one request you can use flipkart, myantra

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Jul 14, 2017

Updated by Anoop Pandey Mirdul never use amazon

Jul 14, 2017

Updated by Anoop Pandey Mirdul costumer care service was bad

Jul 14, 2017

Updated by Anoop Pandey Mirdul Amazon keeps the customer refund in his pocket and speaks close the account

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Website: www.amazon.in

Had a very bad experience with amazon customer care. The orders with guarenteed delivery were not delivered. My orders were cancelled without providing any information to me. Wrong contact numbers of amazon executive were shared. The customer support team also was of no help. I need compensation for such kind of terrible behavior.
My number has also been blocked by amazon team. I have ordered more than 20 items on amazon and they either get cancelled or undelivered by them.
The courier information is also not shared properly.

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Address: 506172

I have booked an item orderd for zero b suraksha water purifier order placed: 7 july 2017 by amazon.in order number:[protected]
Order total: 549.00 but still now date 14.07.2017 i have not received my item, courier: bluedart, tracking #: cr[protected]in the have given me the traking but it was not showing were it was, and getting error kindly look into this and do the needful sir.

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Dear sir/madam,

Just a few months back, i purchased the above mentioned product for rs. 7990. I want to purchase another piece of the same product. But now the prices shown are rs. 7990 (At one place) and rs. 8989 at another. Kindly clarify. If available for the same old price, i would like to purchase.

Bal krishan vashist
Mob. No. [protected]

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Address: Bangalore, Karnataka, 560035

Website: www.amazon.in

I did get any refund amount. Please check and do the needful asap.
Item:kyron fashions women's georgette palazzo (Kf-024_white_free size)
Quantity :2
Pickup tracking id:[protected]

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Address: 411033

Website: www.amazon.in

Hi,

We have procured oneplus 5 mobile from amazon with offer swap any sbi debit & credit card and rs. 1500/- cash back but till date not credit amount in my account.

Product recived date 29-jun-2017

Order number:[protected]
Invoice number: tn-maa[protected]
Order date: 28.06.2017
Invoice date: 28.06.2017

Regards,
Avinash talele
[protected]

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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Aug 7, 2017

Dear Customer, Thanks for talking to us.As Discussed, We represent SBI Credit Cards. For banking related queries/feedbacks, please contact State Bank Of India. You can get in touch with them through their website http://www.statebankofindia.com/.

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Address: Gurgaon, Haryana, 734001

Website: Amazon india

I had purchased this hair straightening brush which i wish to return. I called the customer care same day for the return & they told me that it's a seller 's product hence the seller needs to accept the return first. So they sent an email regarding the return. The seller agreed for the return but i have to send it back. The customer told me that i have to send it back on my own & the courier charges will be refunded by them. After this i have been checking my email again & again for the address where i am to ship the return product but i haven't been provided with the return address inspite of several calls to the customer care.
I am tired now.
I need help

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Address: Pune, Maharashtra, 411024

Website: www.amazon.in

We purchased mobile from amazon ' intex cloud q11-4g (Champagne, vr enabled)' that item is defective. There is network problem in that. After inserting sim and enabling also not getting network. We called customer care but they are also not responding and they don't help us also. They are rejecting call. So it is not useful to buy product with an amazon. We want to replace mobile. Your technician are saying we will solve but they are not helping when we call them they directly rejecting call. Please take action

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Address: 411015

Website: amazon.in

I had asked for the product order #[protected], which arrived to me in a defective manner, the umbrella wont close after opening it once and the cover was also missing.
So i raised a return request for the same and it was supposed to be collected from my address on 7th jul, but it has still not happened and the money has not yet been refunded back to me.

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Address: 403101

Website: www.amazon.in

I had ordered mamy poko diapers. But it's ol leaking. I called amazon. They say it's non returnable n we can't take it back. It will be defective package u have received.. We can't refund u nor we can take it back.. U try remaining diapers from dat pack n check.. If same problem u get thn cal us again.. Wat d hell? Who is responsible if i received defective package??? How can i use remaining to my baby?? It's duplicate product... If anything happens who wil b responsible??? I was not expecting such reply from amazon... I don't know if yol sell genuine products o not... But at least don't do it with diapers... You r risking someone's life...

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Still no resolution from Amazon&rsquo;s end.