Amazon India Complaints & Reviews

Address: 742102

Sir,
I have already sent a complain on vide id no-1627957 dated-13.07.2017 for refund of money due to upper glass of received cell phone are defective. But no response from amazon ulto till now.

My complain id-1627957 dated-13.07.2017
Please take necessary action for return the cell phone.

Regards
Subhendu chatterjee
Mail id-subhendu. [protected]@gmail.com
Cont. No-[protected]

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I

iVanshikasharma

from Bengaluru, Karnataka

Jul 16, 2017

How do we generate that complaint id?

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Sir,

I had pruchased a laptop (I ball) from amazon.in serial no[protected] by order id[protected] through invoice no. Mh-bom[protected] dated 19.09.2017. It is to inform you that, this laptop is not working.

Kindly guide me, that, at dehradun, which service centre i should approached for rectifying it. This laptop is in the warranty period.

Thanking you

Yours

Arun kumar

30, block c, lane 2,
Mandakini vihaar, sahstradhara road
Dehradun, uttarakhand - 248001
Mobile [protected]

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Website: Amazon india

Hi.. Dis is satya prakash singh n my order no is[protected]. And i have received the product on 13july but n the bag is damaged and when i placed a request to return. I have been told that they can't pick up d bag as this family is not available. I have to go n courier the same. And if the same problem was der why i have been given with the damage product.
I want the product to be collected from my place as m nt going to post it and want the money to be credited in a day. Or else i'll be writing to consumer court.

If the pick up facility is not available why the he'll i have been given with damaged product.

I want some one to contact me on urgent basis and money to b refunded.

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Address: Gwalior, Madhya Pradesh

Website: amazon

Sir
i had purchased Philips speakers from amazon india model no- Philips SPA-60Y/94 speaker with USB Plug which is delivered on 8/7/2017.
but unfortunately i found item is defective. kindly accept my request
for returning the product.

shipping address- ravish kumar
ABV-IIITM, BH1 R. NO 219 Morena Link
Road, Sharma Farm House
GWALIOR, MADHYA PRADESH, 474010

reply soon

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Address: Kurukshetra, Haryana, 136118

Website: www.amazon.in

I had placed a order of redmi 4 and amount of 8999 on 27-jun-2017 at amazon.in...when i was opened the package this was damaged on screen so i was return it on 1-jul-2017..But my amount is not credit yet after two attempt of amazon initate the refund.they were only said they were refund his side into bank account..you asked the bank where your money.when i went bank they said this is not his fault..i m only waiting my refund..but no one given solution not amazon as well as my bank..my bank is punjab national bank in kurukshetra.plzzz help me..

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Jul 15, 2017

Updated by banty4356 I had placed a order of redmi 4 32gb on[protected] at amazon.in ...this phone was received on[protected] ..when i wsa opened phone this was damaged by screen so i was return it on[protected]...but my refund is not received yet...my order id is[protected].
amazon custome care said your refund initate on[protected] and last you have received refund on[protected] in your bank account..but i have not received yet..than i call again amazon they provide transaction reference no..and asked to saw it your bank branch ...but they were neglect it..plz provide my refund...my amazon id is [protected]@gmail.com...
tranction refernce no. is HSBCN[protected]..my bank is punjab national bank kurukshetra. plz help me..

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Address: 560102

Website: www.amazon.com

Maine shoes order kiya. Shoes damage nikla to maine return kiya. Fir one month ke bad maine castumer care ko call kiya unhone bola ki aapka refund ho gaya hai. Maine account check kiya to koi bhi refund nahi ha tha. To mauine call kiya to unhone batmiji se bat kiya aur bola ki apna amazon account close kar. Koi refud nahi milega.

Kya yahi hai rule.

Please do not use amazon app
Only one request you can use flipkart, myantra

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Jul 14, 2017

Updated by Anoop Pandey Mirdul never use amazon

Jul 14, 2017

Updated by Anoop Pandey Mirdul costumer care service was bad

Jul 14, 2017

Updated by Anoop Pandey Mirdul Amazon keeps the customer refund in his pocket and speaks close the account

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Website: www.amazon.in

Had a very bad experience with amazon customer care. The orders with guarenteed delivery were not delivered. My orders were cancelled without providing any information to me. Wrong contact numbers of amazon executive were shared. The customer support team also was of no help. I need compensation for such kind of terrible behavior.
My number has also been blocked by amazon team. I have ordered more than 20 items on amazon and they either get cancelled or undelivered by them.
The courier information is also not shared properly.

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Address: 506172

I have booked an item orderd for zero b suraksha water purifier order placed: 7 july 2017 by amazon.in order number:[protected]
Order total: 549.00 but still now date 14.07.2017 i have not received my item, courier: bluedart, tracking #: cr[protected]in the have given me the traking but it was not showing were it was, and getting error kindly look into this and do the needful sir.

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Dear sir/madam,

Just a few months back, i purchased the above mentioned product for rs. 7990. I want to purchase another piece of the same product. But now the prices shown are rs. 7990 (At one place) and rs. 8989 at another. Kindly clarify. If available for the same old price, i would like to purchase.

Bal krishan vashist
Mob. No. [protected]

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Address: Bangalore, Karnataka, 560035

Website: www.amazon.in

I did get any refund amount. Please check and do the needful asap.
Item:kyron fashions women's georgette palazzo (Kf-024_white_free size)
Quantity :2
Pickup tracking id:[protected]

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Address: 411033

Website: www.amazon.in

Hi,

We have procured oneplus 5 mobile from amazon with offer swap any sbi debit & credit card and rs. 1500/- cash back but till date not credit amount in my account.

Product recived date 29-jun-2017

Order number:[protected]
Invoice number: tn-maa[protected]
Order date: 28.06.2017
Invoice date: 28.06.2017

Regards,
Avinash talele
[protected]

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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Aug 7, 2017

Dear Customer, Thanks for talking to us.As Discussed, We represent SBI Credit Cards. For banking related queries/feedbacks, please contact State Bank Of India. You can get in touch with them through their website http://www.statebankofindia.com/.

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Address: Gurgaon, Haryana, 734001

Website: Amazon india

I had purchased this hair straightening brush which i wish to return. I called the customer care same day for the return & they told me that it's a seller 's product hence the seller needs to accept the return first. So they sent an email regarding the return. The seller agreed for the return but i have to send it back. The customer told me that i have to send it back on my own & the courier charges will be refunded by them. After this i have been checking my email again & again for the address where i am to ship the return product but i haven't been provided with the return address inspite of several calls to the customer care.
I am tired now.
I need help

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Address: Pune, Maharashtra, 411024

Website: www.amazon.in

We purchased mobile from amazon ' intex cloud q11-4g (Champagne, vr enabled)' that item is defective. There is network problem in that. After inserting sim and enabling also not getting network. We called customer care but they are also not responding and they don't help us also. They are rejecting call. So it is not useful to buy product with an amazon. We want to replace mobile. Your technician are saying we will solve but they are not helping when we call them they directly rejecting call. Please take action

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Address: 411015

Website: amazon.in

I had asked for the product order #[protected], which arrived to me in a defective manner, the umbrella wont close after opening it once and the cover was also missing.
So i raised a return request for the same and it was supposed to be collected from my address on 7th jul, but it has still not happened and the money has not yet been refunded back to me.

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Address: 403101

Website: www.amazon.in

I had ordered mamy poko diapers. But it's ol leaking. I called amazon. They say it's non returnable n we can't take it back. It will be defective package u have received.. We can't refund u nor we can take it back.. U try remaining diapers from dat pack n check.. If same problem u get thn cal us again.. Wat d hell? Who is responsible if i received defective package??? How can i use remaining to my baby?? It's duplicate product... If anything happens who wil b responsible??? I was not expecting such reply from amazon... I don't know if yol sell genuine products o not... But at least don't do it with diapers... You r risking someone's life...

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Address: Ahmedabad, Gujarat, 380009

Website: http:/Amazon.in

Please see attached snapshot, i have ordered a redmi 4 (Black, 32gb) on 4th july 2017 and been dispatched on the same day. Today on th date 13th july 2017, i have not received my package. I have complained to amazon customer service thrice but they are making me fool by saying to wait for it for next 24 hrs everyday from day 10th july 2017.
Since that, it's been more than 72 hrs but still they are taking no action and not providing me the status of my package - where exactly it is!
I am completely fed up now with amazon.
Please help me to sort out the issue!

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Address: 560055

Website: [email protected]

Payment was not refunded for the transaction done on may 23rd 2017 12:37pm at amazon sale for redmi 4, the transaction entity reference number is 3j20ut33ub5wts6j44 and bank reference number is [protected]. The kotak bank complaint number sr#:1-[protected] where they have reply in the mail, that amount had been tranfer to amazon. The case was first registered with amazon india with complaint number â€” amazon.in order #[protected]. As per amazon customer care they are saying no payment had recevied for the above transaction and tod me to open charge dispute case with bank. The bank says that amount has transferred and amazon says they don't received any payment.
If such then where is my payment gone? The mail communication to both the amazon and kotak bank is there with me.
I am waiting for the refund from amazon.

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Address: 110032

Website: www.amazon.com

My order delivery date crossed but not received till date (Ifit 20 in 1 bench with 50kg weight 3ft zigzag 5ft streight rods for gym exercises
Sold by: dream_sports). I was already payment.

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Address: Gurgaon, Haryana, 122002

Website: Amazon.in

The product (Macbook air) i received has different serial number than the serial numbe mentioned on the invoice.
Now i can't get insurance or extend warranty for my mac as i can't prove that this is my laptop. Moreover i can't report or file an fir in case of any theft or any other issue.
My warranty is about to expire in about a week and amazon hasn't even given dedicated support executive to the problem. Every time i call, i have to explain my problem to a new support person.

Please help. Macbook parts are real expensive if not in warranty.

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Address: Gurgaon, Haryana, 122002

Website: Amazon

I bought one bed side table which got delivered on 5th july, through the given mail i did fixed up a assembly slot for 6th july. On the said date nobody turned up, and ever since then i had been struggling with their customer care team for a carpenter.
On 9th finally was told things have been escalated please wait for 48 hours, i did that, waited for 48 hours but of no use and now i have been calling everyday for followup n everyday i'm told "please wait for max 24hours we have escalated the issue to xyz team and give us a last chance. Now i'm told to wait till 19th july for the carpenter.
What are you guys doing, if you cannot provide services then at-least take it back as i'm done with you guys following up everyday.

Amazon India Complaints & Reviews

File a complaint to Amazon India

Amazon India reviews & complaints page 726

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