Amazon India Complaints & Reviews

I have booked an item orderd for zero b suraksha water purifier order placed: 7 july 2017 by amazon.in order number:[protected]
Order total: 549.00 but still now date 14.07.2017 i have not received my item, courier: bluedart, tracking #: cr[protected]in the have given me the traking but it was not showing were it was, and getting error kindly look into this and do the needful sir.

Dear sir/madam,

Just a few months back, i purchased the above mentioned product for rs. 7990. I want to purchase another piece of the same product. But now the prices shown are rs. 7990 (At one place) and rs. 8989 at another. Kindly clarify. If available for the same old price, i would like to purchase.

Bal krishan vashist
Mob. No. [protected]

I did get any refund amount. Please check and do the needful asap.
Item:kyron fashions women's georgette palazzo (Kf-024_white_free size)
Quantity :2
Pickup tracking id:[protected]

Hi,

We have procured oneplus 5 mobile from amazon with offer swap any sbi debit & credit card and rs. 1500/- cash back but till date not credit amount in my account.

Product recived date 29-jun-2017

Order number:[protected]
Invoice number: tn-maa[protected]
Order date: 28.06.2017
Invoice date: 28.06.2017

Regards,
Avinash talele
[protected]

I had purchased this hair straightening brush which i wish to return. I called the customer care same day for the return & they told me that it's a seller 's product hence the seller needs to accept the return first. So they sent an email regarding the return. The seller agreed for the return but i have to send it back. The customer told me that i have to send it back on my own & the courier charges will be refunded by them. After this i have been checking my email again & again for the address where i am to ship the return product but i haven't been provided with the return address inspite of several calls to the customer care.
I am tired now.
I need help

We purchased mobile from amazon ' intex cloud q11-4g (Champagne, vr enabled)' that item is defective. There is network problem in that. After inserting sim and enabling also not getting network. We called customer care but they are also not responding and they don't help us also. They are rejecting call. So it is not useful to buy product with an amazon. We want to replace mobile. Your technician are saying we will solve but they are not helping when we call them they directly rejecting call. Please take action

I had asked for the product order #[protected], which arrived to me in a defective manner, the umbrella wont close after opening it once and the cover was also missing.
So i raised a return request for the same and it was supposed to be collected from my address on 7th jul, but it has still not happened and the money has not yet been refunded back to me.

I had ordered mamy poko diapers. But it's ol leaking. I called amazon. They say it's non returnable n we can't take it back. It will be defective package u have received.. We can't refund u nor we can take it back.. U try remaining diapers from dat pack n check.. If same problem u get thn cal us again.. Wat d hell? Who is responsible if i received defective package??? How can i use remaining to my baby?? It's duplicate product... If anything happens who wil b responsible??? I was not expecting such reply from amazon... I don't know if yol sell genuine products o not... But at least don't do it with diapers... You r risking someone's life...

Please see attached snapshot, i have ordered a redmi 4 (Black, 32gb) on 4th july 2017 and been dispatched on the same day. Today on th date 13th july 2017, i have not received my package. I have complained to amazon customer service thrice but they are making me fool by saying to wait for it for next 24 hrs everyday from day 10th july 2017.
Since that, it's been more than 72 hrs but still they are taking no action and not providing me the status of my package - where exactly it is!
I am completely fed up now with amazon.
Please help me to sort out the issue!

Payment was not refunded for the transaction done on may 23rd 2017 12:37pm at amazon sale for redmi 4, the transaction entity reference number is 3j20ut33ub5wts6j44 and bank reference number is [protected]. The kotak bank complaint number sr#:1-[protected] where they have reply in the mail, that amount had been tranfer to amazon. The case was first registered with amazon india with complaint number — amazon.in order #[protected]. As per amazon customer care they are saying no payment had recevied for the above transaction and tod me to open charge dispute case with bank. The bank says that amount has transferred and amazon says they don't received any payment.
If such then where is my payment gone? The mail communication to both the amazon and kotak bank is there with me.
I am waiting for the refund from amazon.

My order delivery date crossed but not received till date (Ifit 20 in 1 bench with 50kg weight 3ft zigzag 5ft streight rods for gym exercises
Sold by: dream_sports). I was already payment.

The product (Macbook air) i received has different serial number than the serial numbe mentioned on the invoice.
Now i can't get insurance or extend warranty for my mac as i can't prove that this is my laptop. Moreover i can't report or file an fir in case of any theft or any other issue.
My warranty is about to expire in about a week and amazon hasn't even given dedicated support executive to the problem. Every time i call, i have to explain my problem to a new support person.

Please help. Macbook parts are real expensive if not in warranty.

I bought one bed side table which got delivered on 5th july, through the given mail i did fixed up a assembly slot for 6th july. On the said date nobody turned up, and ever since then i had been struggling with their customer care team for a carpenter.
On 9th finally was told things have been escalated please wait for 48 hours, i did that, waited for 48 hours but of no use and now i have been calling everyday for followup n everyday i'm told "please wait for max 24hours we have escalated the issue to xyz team and give us a last chance. Now i'm told to wait till 19th july for the carpenter.
What are you guys doing, if you cannot provide services then at-least take it back as i'm done with you guys following up everyday.

Sir,
With respect, i sri subhendu chatterjee, live in keshabnagar, berhampore, murshidabad having sbi ac no.[protected]of branch code (Sbin0014040) is state that i was put an order for sony xperia xa1 cell phone from amazon seller pvt ltd on dt 06.07.2017, vide order no[protected] and delivered on 11.07.2017 but when i received the package and open the box, i see, led display screen was defective and that'why i should refund my paid money at aforesaid account no.
So kindly refund my amount which was debited from my account.

With regards
Sri subhendu chatterjee
Contact no-[protected]
Ac no.[protected]
Branch (Sbin0014040)

In may i had ordered a internal hard disk from amazon, while it was not compatible i asked for return and refund of the amount, and then they issued a cheque which was invalid. Then when i went back to amazon they said that they will do a neft transfer. But it's been 4 months i haven't received the amount while they say that they cant help me getting my refund.

I had
- purchased ro (Water purifier) for 7500/- from amazon on 26th june 2017
- which was delivered on 28th june 2017
When their (Installation) guy came, he said the product can't be installed as it is damaged, in that case i initiated the
- return which was authorized by the seller on 2nd july 2017.
- also refund request was raised on 2nd july 2017.
- return item was picked up by amazon on 3rd july 2017.

On 10th july i have talked to customer care of amazon over chat to find out the status of refund where they had mentioned that product has been reached to fulfillment center and your refund should be completed within 24-48 hours but i am still waiting for refund to be initiated by them.

As per their policy refund process should be completed within 10 days maximum from the date of pick up the damaged product.

I would also like to mention one thing here which is very important - i had returned another product on same dates for which they have refunded the amount within one day but that amount was just 599 rs.

I am looking for my amount to be refunded asap, can you help here?

Dear sir sir

This is to inform you that i had placed an order for yamaha psr e353 keyboard order no.[protected] from music craft

It was supplied by shree radha communications
8/14, east patel nagar
1st floor, opp. F mart
New delhi-110008
Mob. No.[protected]

The parcel was received on 8.07.17. As i was out of station and reached jaipur last night, i came and opened the parcel last night. To my dismay the ac adaptor is in short supply

Kindly arrange to send the same immediately, failing which i will be coerced to send back the consignment

Attached is a snapshot of the details

Regards

Satinder +91-[protected]

On 4th of july 2017 i ordered orient ceiling fans from amazon app and paid them rs 4450 from my credit card. They have given me delivery expected date by 11th of july. But my order did not even shipped due to unavailability of my require product with the seller. I have been talking to amazon representatives 4-5 days before my order delivery date and update them that my order did not even dispatched but all the time when i called i got a same reply is that my product will be delivered on time. But on the last day of expiry of delivery date they denied to delivered the product to me due to product was unavailable with the seller. They have used my fund for more than a week and tell me to cancelled the product at the last day of delivery date and place a new order. After many complaints amazon team contacted me agree to bear the excess price of other seller but the solution they provided which cost me to again debit rs 5125 from my credit card instead of adjusting my earlier payment and the excess fund of rs 675 will be credited when my product delivered. Without any mistake of me they harassing me with extending the delivery date, double payment for single product and the excess amount which they agree to bear i will get in amozon pay balance which is only use to buy products on amazon only neither i can transfer my own fund in my bank account nor transfer to any one. They make there policies for the benefits of the company, customers satisfaction is nothing for them. I request you please guide me how i can take strict action against them so that they will not make fool and harass to anyone like they made me.

I have placed return request and by mistake my maid had returned wrong product (Which was not supposed to return) on 27th june. I placed an request to return my product n pick the right product from shipping address on same day. I have drafted mail same day attached for your reference, customer care executive always tell t will take 2-5 business days but didn't not get any solution yet.

Hi team, i brough the product in amazon and orider id is ""franco leone men's tan leather formal shoes - 8 uk/india (42 eu)". ", since they delivered damaged product i raised the request with in 10mins of delivery and promised the pick up will done on 9th july (Ats courier with tracking id:[protected] but it not happen and raised a compaint against them they created if more request with"via bluedart courier with tracking id: [protected]" and pick up will done on 10th july and even spoken with many executive and escalation leaders, when ever i reach them they are simply saying please allow 3 days of pick up but request is not fullfilling.