Claimed

Amazon India Complaints & Reviews

1
Last updated Mar 30, 2024
Complaints 19923
Resolved
1457
Unresolved
18466
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2010
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
342

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 724

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ramanath mukherjee
from Dehra Dun, Uttarakhand
Report
Copy

I want my refund as soon as possible

Address:Bankura, West Bengal, 722153

I will odre a Adamo watch on 13th my 2017 bt still now i will be wait fr my refund. Bt coustomer care did not help me....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
souravi
from Bengaluru, Karnataka
Report
Copy

Not processed cash back as per offer

Address:560069
Website:www.amazon.in

I have purchased through amazon now online and on mobile from time to time in mar, apr and may 2017. I am eligible for cash back (As amazon pay balance credit) as per the offer terms and conditions. I need to get rs.1300/- inspite of complaining about this to amazon help desk, no actions taken. My customer id is [protected]@in. Ibm.com

Date of purchase order number amount offer % eligible
18-mar-17 [protected] 430 ...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritesl
from Betma, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating and leak data

Address:Mumbai City, Maharashtra
Website:wwe.amazon.in

Dear sir
My name pritesh mistry.. On 29th may i give order on amazon india for 16 gb memory card... But today someone come at my office and give me package and told me that its your package from amazon and take 260 rs.. From me... When i open the package there is nothing in that package. When i chake amazon website there is still my package not dispatch.
1) so how that possible that someone cheat me by package if only amazon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dammy123
from Mumbai, Maharashtra
Report
Copy

Worst services by amazon... Order id: 408-2446919-2773917

Address:500056
Website:www.amazon.in

This is one of the worst experience i had with amazon.

I have ordered leather stitched and amazon delivered stainless steel.

This was given to friend as birthday gift, and to my embarrassment different model was delivered... I apologized my friend and returned it back for replacement. Finally same was delivered after 7days. I have handed over to my friend again.

Just to extend my embarrassment,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohitbe
from Delhi, Delhi
Report
Copy

All order cancelled by amazon and my account blocked

Website:www.Amazon.in

I have purchase new voucher inr.20000 from amazon, which i have redeemed on ([protected]@infinityeservices.com).
Purpose (Wanted to gift home used product to my company employee), i have placed orders from amazon using different and addresses of different cities/states. Now again amazon team has blocked my account due to verification purpose and account has been blocked. My money i. E.20000inr. Is stuck with amazon, whenever i am tried...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vrishali H Watcha
from Mumbai, Maharashtra
Report
Copy

Refund and customer service agent's attitude

Address:Thane, Maharashtra, 400605
Website:Amazon.in

Hi,
My name is vrishali watcha. I had ordered for a number of items by mistake through the shopping cart. The following are the order numbers.
[protected],[protected],[protected],[protected],[protected],[protected],[protect...
However, i still haven't recieved the refund which was supposed to happen in 3-5 business...
+15 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreevalsan Sivapriya
from Bengaluru, Karnataka
Report
Copy

Amazon.in order #404-8116253-5214723

Address:Kasaragod, Kerala, 671121

*its something rubbish and indigestive. If it was undeliverable, why did
You take the order??*
*many times many articles were delivered to this address. At least the
Delivery boy could have contacted me in person.*
*without doing any effort just publicising that the delivery has failed is
A suo moto action which is highly deplorable and a company like amazon
Should not shoulder such irresponsible,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit11071995
from Dimapur, Assam
Report
Copy

Shoe/complaining about delivery

Address:Patna, Bihar, 800026
Website:amazon prime

Regarding money and wastage of time
Sir, I have a complain that I had ordered a pair of shoes from Amazon, yet company has not deliverd my product since 15 days, I had paid money for that as well as delivery charge also, so plz help in returning my money as well as fulfill my time wastage cost. I am asking company to deliver my package they are not delivering as well as not returning my package...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harish Melkeri
from Delhi, Delhi
Report
Copy

Payment refund

Address:Gulbarga, Karnataka, 585101

Dear Sir/.

ORDER #[protected]. I have requested for payment refund on but still not yet refunded. Request on 14/05/2017, and even i have contacted the customer care but they have not responding my request so please make complaint register and make my payment refund.

Thank's
Harisk Kumar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RockyR
from Ghazipur, Uttar Pradesh
Report
Copy

Shipment bands customer grievance solutions

Address:Bhagalpur, Bihar, 813203
Website:www.amazon.in

Dear team,

17/05/2017
Order details
Order date 02-may-2017
Order #[protected]

Today tampered/opened shipment was send to receive, which contains food material for human consumption. Not only the box was opened totally but also one of the goods of total number of goods two was missing. I do not know how amazon can be so irresponsible with such sort of pathetic behaviour and customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi3536
from Ellenabad, Haryana
Report
Copy

Order cancelled

Website:www.Amazon.in

I was place a oreder for cell phone on 17 may 2017.
After some days i was called to help line for order delivery.
They called me product deliver with in 2 days.
On 29 may order cancelled witout my knowledge.
I was given advance payment and my delivery addresses are very well known by the company.
Beacause various product buying erlier at same address.
Company does not provided my product and nothing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560066
Website:amazonindia.com

I have been ordered many items from Amazon and i am one of the prime member of Amazon. But i had an unfortunate incident with customer care which is highly disappointing.
I had placed an order for one plus 3T hand set around 23rd May 2017 with an option of exchanging old handset The delivery was scheduled on the close of the day on 25th, having received an Sms alert we immediately called the call center as we would not be at home...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajeshgupta422
from Noida, Uttar Pradesh
Report
Copy

Refund not credited in my account till 15 days over

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I cancel a laptop from amazon (Order number:[protected], for which they initiated refund and provide me refund reference number ant told me to contact to bank (Axis bank).

I contact to bank and raised a complaint, but there is nothing going from bank side,

I don't know what should i do

Till 15 days over and money did not credited in my account, please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kp80
from Noida, Uttar Pradesh
Report
Copy

Return pick up not made despite several requests made

Address:Bangalore, Karnataka, 560055
Website:Amazon.in

Dear Customer care,

This distress mail is regarding an order which i booked on amazon.in.
Order no is[protected].

I have booked the pickup myself twice and on both occasions the pickup
was not made.

First request made on 24 May and second on 28 May 17. Finally in all
this dilli-dally, the return window was closed.

So was this a tactic by Amazon to pass...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumyamba
from Mumbai, Maharashtra
Report
Copy

Order placed tuesday 23 may 2017 order # 406-4100441-9633108 |

Address:560078
Website:www.amazon.in

I ravikumar gonal had placed the below product online, but however i want to return and get the refund of the total amount for the reason phone specification is not good and i had ordered for 16 gb phone wrongly. Kindly return and refund the item as one off case/

I had called 2 times on the customer care, they were never helpful and last person suggested me that he will send me link through which i will be connected to mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M.S.Basith
Report
Copy

Force to buy damaged product...

Address:600070
Website:Amazon India

I ordered lg refrigerator on 25-05-17 on amazon and paid online of rs.14, 870... The product couriered by blue dart and during courier transport the refrigerator was damaged... So the transport website tracking said the product was damaged... So i contact amazon for my refund... The customer care large appliances team said that the refund was processed... But i don't get any emails about refund... But the courier team call for damaged product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohit Patil
from Delhi, Delhi
Report
Copy

Received damaged product

Address:411037
Website:www.amazon.in

Order id is:[protected]

The packing of this product is very poor and it is already opened. The book is full of dust and edges are black. Seems like I have purchased second hand book. I have been calling these guys from last 25 day and asking the solution of this issue. But each time new executive receives the call and give different information. Initially They told me somebody will come to pick up damaged product....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
navi.jassal
from Nangal, Punjab
Report
Copy

Redmi 4 mobile

Address:Ludhiana, Punjab, 141003

Redmi 4 sim slot not working properly. tell my how i change my mobile....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shridharm
from Mumbai, Maharashtra
Report
Copy

Product not dispatched

Address:582208

Dear team, i ordered for one dress on 25th march 2017, that day it self i received an a confirmation SMS its shows the the order no(#[protected] then its said as once order dispatches again it will send a SMS, but as of now i am not received any product which i have ordered and also i called to customer care many times they said that we will send you soon but still i am not get. kindly send me the product or else give my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ranodhir
from Lala, Assam
Report
Copy

Poor packing

Address:Cachar, Assam
Website:www.consumercomplaints.in

I ordered for a motorala g play 4, i find the pack is very poor, the carton pack was partly opened and the seal was broken, so i did not received the item. so i suggest please take care.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy