Amazon India Complaints & Reviews

I have a ordered a book of author sherlock homes rupees.49 on 9th july but ididn't get delivered till now. And i cannot even track it. Money have been credited. I want to refund my amount. Please get solution for this. My amazon account [protected]@gmail.com. I want to let you know about my problem. I am facing this problem from 10 days.

Regards,
Manjunath ms

Dear sir,

I regret to inform you that i placed an order for 1 number of "ozomax 3 in 1 steamer cum vaporizer, nozzle inhaler, facial sauna (Model-elda)" around 10 days back but i have neither received any materials till now nor could find my order in my mail.

Please deliver the material immediately within 7 days from date.

Regards

P. K. Das

Order id[protected]: 1 of singer ir-10 1500-watt immersion water heater (Blue) [asin: b00g32dgbo]
Since 2 months it is not working, i raised complaint on 23rd of june till now no response.
Last response mail from gauryog - amazon marketplace is on 29th june, and i just keeping reminder mails but no one is responding.

— forwarded message —
From: dommeti sandeep
Date: 28 june 2017 at 20:33
Subject: re: product details enquiry from amazon customer sandeepdommeti (Order:[protected]
To: gauryog - amazon marketplace

Hi gauryog,

Till date i didn't got any response regarding registering a compliant "singer ir-10 1500-watt immersion water heater".

Please let me know the status of the complaint registration.

Thanks,
Sandeep. Dommeti

On 23 june 2017 at 15:00, dommeti sandeep wrote:
Thanks for your concern mr. Dhananjay and please find my residence
Varun nivas
S b colony,
Humayun nagar, mehdipatnam,
Hyderabad - 500028

On 23 june 2017 at 14:50, dommeti sandeep wrote:
My mobile number is +91 [protected]

Thanks,

On 23 june 2017 at 14:35, gauryog - amazon marketplace wrote:
Order id[protected]:
1 of singer ir-10 1500-watt immersion water heater (Blue) [asin: b00g32dgbo]

— begin message —

I'll register a compliant on your behalf by today day end. Kindly confirm your phone number

Regards
Dhananjay gorgi

Thanks,
Sandeep. Dommeti
Mob: [protected]

Purchased a tent "coleman instant cabin, 4, double hub [protected]" from amazon and my order no was[protected] but instead of tent you sent me some rabbish kind of different item. When i reported your customer care they told me that they will come to pick the order but they didn't. I kept on calling them for month but nobody came to pick this item. At last they asked me to send it through india post.
I couriered the order to return address by india post. Now they are denying to refund my money. You are very big fraud and scammers. You usurpered my 13000 rupees. You are not even ashamed to do such kind of activities with the customers.

I want my money back at any cost. Either you return my money or send me the tent which i have purchased.

You cannot fool me like this and take my money.

I have sent you the item and i am attaching the delivered status of the courier.

You simply send me the legitimate item or refund my money.

Dear sir, Â
My name is yogesh sexana my phone number -[protected] is which is registered with amazon. My amazon account is locked from 20 days.
I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request.
My mail - [protected]@gmail.com

I have ordered xiomi redmi 4a on 13 july 2017 order#[protected] which should be arriving on 17th july but unfortunately, when i checked the website, it is showing undeliverable. On talking to customer care, they don't have the valid reason for not delivering the phone. This has happened with me the second time and i think there is some scam going on in amazon in which they are selling off the phones directly in grey market on some premium and not delivering it to the customer.

I live at 67/1 village bihari pur delhi110094. I was received a mobail on 5th july 2017 and i was complained 11th july 2017 for defect on this mobail and the technesion was got my problem online and they advised to me that replace or refund then i decided to refund this and he told me that it will be pickup the nex day but no one came and i had complaint day by day regular but no one solved my problem

I ordered a bluetooth speaker and there was offer so i got one big speaker and a mushroom speaker the big speaker is not working properly it is showing that battery is low even after i charged it for 1 hour and also it has two speaker s on both sides but 1 is not working properly so i request amazon to plzzzzzzzz listen to my complaint and replace it by other. So plzzzzzzzz amazon can u replace it

I bought a product shipment no[protected] which was supposed to be delivered today and also got message from e comexpes. The delivery boy called that i am coming but the product is not delivered. Before this so many products i bought from you all are successfully delivered.
I will be grateful to you if you kindly look into the matter by which i can get my shipment no[protected].
Thank u

I buy a LG mobile in Amazon, this product box is dispatch in delivery time, this lg mobile set is gsm and cdm supported .but when I incerted any sim, LG Tribute phone was showing the sim is invalid.
So this phone is not supported any sim.this lg tribute Mobile was delivered by Amazon India. This product is 1 year warranty, Aspar agreement with Amazon, they are liable to take any product back if it has any dispute on the time of delivery. But they are not
responding to my calls and is not taking the product back too. So I want refund or a new phone.

I ordered this gadget on 22nd june and paid via net banking. They gave the estimated date as 28th june. I waited till then. On 28th june, in midnight 10:40pm, i m getting a message of "delivery sucessful". I never recieved the product and talked to the customer care immediately. They said that there maybe some fault and please wait till 1st july for the deliveryman. I waited and called them back for issuing a refund to me. They said we have processed your refund on 6th july and it will be processed till 5-7 business days. After patiently waiting till 11th july, i called them back for the status update. They told me to again wait till 13th july. This was too much! Now they are giving me the reference number and saying that your bank has a fault in issuing the refund. I called up my bank and asked them about the same via reference number. They said we need utr number and the details about the account from which the refund is being sent. The amazon people arent willing to even tell me neither utr number nor their account nor even my account details to which they have processed the refund. I even visited my bank to check whether there are any transactions misplaced but there were none.
I m really disappointed after all this happening. 33000/- is a big amount and amazon has to refund it asap. Dont let your name be banished in the society please.

I had ordered iphone se 32 gb from amazon india. The product was delivered today, but the charging cable and sim removing pin are missing. I chatted with amazon representative for a return, but they are saying that they cannot do so. They are advising me to order the missing products separately, send them the receipt and after that they will send a refund. This is horrible service, since i received an incomplete order, i expect them to provide what they promised. I am expecting a return of the product with a full refund. I have attached the email conversation with the executive here.

Your customer service is more worse than your products. Better go and get trained on soft skills. You people u able to schedule return of the defective product which you have sent. Harrasing me like anything with your # stories. Seriously managers are worse than advisors. Shame shame amazon. Though i given many feedbacks you still dnt bother to help me out. I never seen such a cheapo service ever. Poor customer service. Chi. I insist an immediate action on the same. You can check my trasactions on the account [protected]. I will definitely spread how worst service you provide especially managers are useless.

Regards,
Kumudh
[protected]

This is in reference to amazon order : samsung evo plus grade 3, class 10 64gb
Microsdxc 100 mb/s memory card with sd adapter (Mb-mc64ga/in), ordered on
11 july 2017 order#[protected] / delivered today dated 7/15/17,
Though *memory card was missing from the packet.* the amazon and memory
Card packing was opened before delivery and repacked the amazon packet with
Transparent tape. It is indicative in the attached images. I have called
The customer care for the condition of the packet as the delivery boy
Didn't waited and ran after the delivery. Customer service said that i have
To repack it in the same torn condition and return it back.

I have repacked the torn memory card packing alongwith adapter in amazon
Packing and will return as soon as i get the courier man from amazon.

Kindly investigate as i don't want to loose my money because of amazon
Delivery team.

I am a amazon prime member and have repench on taking this service. This
Is because of their prime delivery team who remove the product from the
Packing and cleverly repack it with transparent tape.

Shiv
[protected]

I placed 3 items in the order using amazon pay balance. But i received a note that chose a different payment and asked me to pay remaining rs 6.44. I paid the balance, but even after that it was returning the similar message. Since i got fedup i cancelled the order. Post that rs 6.33 is refunded, but 318.67 is yet to refunded.
I have emailed them 5 times in the past 1-2 months on this. Everytime they mention 5 business days to resolve. But nothing happens.

This is some pathetic customer service from amazon india.

I had placed a order for loxxo new edition case for samsung j7 prime - shockproof silicone soft tpu transparent auora flower case with sparkle for samsung j7 prime back cover on 9th july 2017 and delivery was on 15th july 2017, however i got a message in the afternoon stating the order was rejected at my end. How can i get such a message without refusing the product, neither the delivery boy called me on my number. When i called the customer care regarding this i got a very causal answer saying my number may be not reachable hence the product got rejected. Such a bad service on the part of deliveryboy as well as customer care executive. Kindly train your emloyees on how to delivery the product and to handle the customers

The "universal self-scorer physics (English) (Set of 2 volumes)" book that i purchased two months ago had incomplete and blank pages. Please be sure to rectify the problem as soon as possible because i am planning to buy "chemistry - errorless 100% solved objective practice book set vol.1 & 2" as well as "universal self-scorer biology 2017 (English) vol 1 & 2" for entrance purposes. Thank you.

Dear amazon,
I have an issue regarding my delayed delivery of prepaid ordered item tata swach non electric 15 litre fresh green filter bearing id no.[protected] and tracking no[protected].. I ordered this item on 6-7-2017 and it was already shipped on the next day itself i. E., on 7-7-2017 and the expected delivery was on 13 july 2017 but it is late by two days and iam so disappointed by your service.. I request you to kindly take necesssary action as per as possible to resolve this issue.. I don't want any problem..
Thankyou..

I bought a samsung mobile under a promotional offer of amazon. Which said if you load you account with amazon pay balance and purchase the product you will get 15% cashback and maximum cashback would be 150/-. And in this case i am eligible for 150 rs, cashback but now amazon is not picking up my call. No balance has been credited to my amazon pay balance till date.
I hate amazon for their fake promotional offers and late deliveries.
My order number is:[protected] i purchased this samsung mobile and i am eligible for 150 rs. Cashback.
I want my pay balance asap and at any cost.

Dear sir, my self biswajit mukherjee my order no is #[protected]. I am received my material on[protected] same day i request to replace my order, because one speaker not work. Till today nobody can pick up the material unfortunate to say that i never purchase any product from amazon. This is my first and last time kindly take matter seriously and do the needful.

Regards

Biswajit mukherjee
[protected]