Amazon India Complaints & Reviews

I have ordered a mobile phone and today i have got msg regarding this but delivery boy still not deliver it and i have tired lots of time to call him and when he pick phone he replied very bad manner and told me u can pick your parcel at particular place but when i reached there and call to him he didn't reply. I am waiting there more than 1 hour but he didn't reply or pick a phone. Then i went courier office but still i didn't gety parcel till now..
Order date
20-jun-2017
Order #
[protected]

Hello amazon team,
I have placed an order on 22nd june and amzaon shows that it will be delivered by today (27/06/2017). Since today morning im taking continue follow up of this order and i stay at home due to this delivery and at the last moment amazon messaged me that delivery attempt failed. How is it possible??? Just give me the proofs o[censored]navailability at delivery address.
Very bad experience of amazon till now.
Reply asap.

This sms i got and deduction is there. Please solve the issue

"thank you for using your vodafone mobile number[protected] for rs.349 towards skill game app on[protected]:25 pm. Txn id :[protected]. Please contact [protected]@mastersquiz.in for any queries along with your txn id."

Getting this offer everyday and the family members just play quiz. Please refund the amount whatever deducted.

I purchased a product from Amazon on June 3, 2017 (order Number[protected]. Due to size related issue I tried to return the request on June 10, 2017.They send me a message that they will pick up the product from my address. After so many days (after connected with customer helpline several times) they told me to cancel the return request and apply for again to initiate the process. As per the discussion with them I again apply for pick up return. They have also provide me a Return Instruction but as they did not picked up my product I again called them. One of the representative told me that my product never be picked up however they documented that they will pick up my product.

I referred my 2 friend and on 24 june the referred amout have to be added but it wont.
I tried to contact amazon care and they told me to wait for midnight, which i do.
But till midnight the amount wont be added.
I call again and they told me to wait for 24-48 hrs more which i do.
But then also i wont got my credit and when i call again they again told me for wait for more 24-48 hrs.

My order is not delivered but my payment is done. I am pay online for this product of 20/06/2017 i have many more complent for yor customer care but no any solutation please early my help please my mony refund in my debit card i am very angry for your service your delivery service is very bad please solved it plese many change to youre servise time

Got a message that you can win iphone 7 from amazon by answering simple questions and very lucky few get this offer, they deducted rs 349 towards the same, either get me the phone or refund my money.
The message which i received after the money git deducted is attached below for reference.

Thank you for using your airtel mobile number[protected] for rs.349 towards skill game app on[protected]:13 am. Txn id :[protected]. Please contact [protected]@mastersquiz.in for any queries along with your txn id.

Sir 7 days before i called ur customer care service due to i want to watch skemi gadil orignal 1227 red model but ur customer service nothing to do something after that i can chat with ur amazon assistant jamuna she told me i can solved ur problem and provide u this model no watch. After that again i can chat with devendra he assurance i can do definitely and 24 hours after we can provide this watch so 12 hours completed. But nothing to do something so i request u do something

I have ordered a phone on 13th jun (Order no #[protected]. On the same day, i have placed another order for back cover and tempered glass for the new handsets. I have received the cover and tempered glass but yet to receive the phone. The phone was supposed to be delivered on 19th june and then again 23rd june but still i have not received the phone. Now what i have understood, the order will be cancelled. I am very very disappointed. I don't know what to do with my cover and tempered glass.

Order #[protected] email [protected]@gmail.com
I purchase iphone 7 on 6th june and payment deduct 77900 to my friend account but by mistake i purchase wrong color so i cancel this item same day i received a cancellation mail from amazon but about 20 days passed refund not get what is this i call many time and always customer support send my detail to account spacialist team and he asked me send a fax of bank statement i send this fax 10 times but always got same mail i call near 10 times but money not refunded yet this is very bad amazon lose my account 21 days passed amazon activate my account or refund this money 77900 to original payment mode copy of your email below. Last card digit 37 thank you

Amazon.in your orders | your account | amazon.in
Order cancellation
Order #[protected]
Hello neha singh,
We're writing to let you know that your order has been successfully cancelled.

Order details
Order #[protected]
Placed on tuesday, june 6, 2017

Apple iphone 7 plus 128gb (Product) red
Sold by amazing india electronics
A refund will be processed to your original payment method within 2-5 business days. If you need further assistance, please visit help

Charges that i did not ask for or buy, ever since i got this new kindle fire i have been getting strange charges that u never ordered of asked for??? Please resolve this prob! Em... Thank u, also this complaint form is ridiculous i should forward this to better business bureau - u guys are a scam, 350 characters!!! Ok

Courier service or courier boy doesn't deliver the parcel for products purchased from amazon india.
This is the second instance i've faced in last few months where i even did not received the call and got the message as attempt to deliver fail.
When i checked the reason i got to know that the courier boy tried looking for address and failed to find which is not true.
These courier boy doesn't do their job properly and make such excuses.

We want amazon to take strict actions against such fraud to save amazon business.

Hello,
Sir i purchased 2 moto g4plus handsets and one of your employee mr mayank gupta he said that he suggest me that you will received 20% cash back of mobile sets with in 60 days of mobile purchased. Even he placed ordered and i made payment with my credit card. Now it's 5 months has been completed. I didn't received any cash back and now he is not responding. Please do the needful. It's a big fraud.

Regards
Vishvanath [protected]

I bought some clothes from amazon. I am prime member of this site. But every time courier company update some fake messages like product is delivered or your address is incomplete or courier boy calling to you but your phone was unreachable. This incidents are happen several times with me. Are amazon appoint those guys for job who are thief? And stealing people's hard earned money. Lots of time i purchased great deals products but this courier company never delivered it to me. Customer care also not helping out.

Dear sir,
Pls. Note following details.
Product - xelcoy 360 degree full body protection front and back hybrid case with tempered glass protector for samsung galaxy note 5 - black b01l5sbmxo (Note 5 - 360 black)

Ordered by - siddharth bahirwani

Order no[protected] dt 20.6.2017

Shipping address - sanjay jogani
Shop no 12, vijay chambers, tribhuvan road, mumbai - 400004.

Invoice no - dl-sdea[protected] dt 20.6.2017

Sold by - phoenix infotech
A-43, ground floor, mohan cooperative industrial estate, main mathura road, badarpur, south delhi, new delhi - 110044.

Complaint -
The above product is non-compatible.
Reason 1 : the taperred glass protector size is shorter than the actual screen/front size of the phone. And the shape of this screen guard is not for samsung galaxy note 5, which generally should have "u" cut at the top and also at the bottom.
Reason 2 : once you fit this cover on the phone, ther eis not enough comfortable space to insert charging adaptor pin, as it doesnt get fully in due to the thickness of the cover.

And i haven't like this case cover also, as its in 2 seperate pieces and also carrying above problems.
I am looking forward to a complete one piece cover, with 360 degree protection for the phone.
You may suggest me better piece as per my requirement and i am ready to pay the difference.

Look forward to your positive response.
Thanks & regards.

Got a message that you can win iphone 7 from amazon by answering simple questions and very lucky few get this offer, they deducted rs 349 towards the same, either get me the phone or refund my money.
The message which i received after the money git deducted is attached below for reference.

Thank you for using your vodafone mobile number[protected] for rs.349 towards skill game app on[protected]:13 am. Txn id :[protected]. Please contact [protected]@mastersquiz.in for any queries along with your txn id.

Sir, with regards i would like to inform you that service of amazon india has been deteriorated in arrant terms. Amazon india has charged rs. 100 for my order[protected] to avail one - day delivery and at the end of the estimated delivery date, i am still seeing the information - "preparing for despatch". I have waited til the end of the day and nothing positive turns in my favor. I have contacted the customer service and they have tried to deviate my complain with jugglery of words. I have even tried to cancel my order and it's even not canceling. I doubt whether i shall get my money back or not. Please do some justice to me.

I have bought the karma ltd prasanath and received damaged product so returned it immediately and file for replacement and never received the product back again it costs 2299rs and now seller is saying that the replacement order has been cancelled this is rediculas fraud u guys took my money and the product to... Never ever going to order anything from amazon and will share this thing on social media to as many as possible will also file a complaint in consumer court... If i didn't hear from you soon

Dear sir,

I have purchased mi note 4 64gb mobile recently. But its quality is not good. Camera quality is not good. So i have select option for the return but amazon customer executive not give proper response proper response to me. I had tried lots call to custo. Er care but not positive reply from them. I had complaining now th consumer complain.

I want ask to amazon if they are not ready to return product why they are put retunrn option in their website. I have lots of purchasing in flipkart and paytm but they are got proper response on time for return and refund policy.

After this issue i never want shop by amazon.

I want this item return immedietly and get my refund for the same.

Order no. #[protected]

Regards,
Bhavik shah

[protected]

Email - [protected]@gmail.com

Order placed: 9 june 2016
Amazon.in order number:[protected]
Order total: 23, 698.00
I purchased one plus two device through amazon last year (June'16). Along with it i had also bought an accidental/damage protection insurance coverage from a company called b2x. On the 30.04.2017 i had an accident with my bike and my phone's display was also damaged. This was well within the timeline of the promised insurance period that b2x had promised me (Date 08.06.2016 to 09.06.2017). I went on to take it up with b2x in order to get my phone repaired. Once i had filed the complaint with them on 30.04.2017, someone from an insurance company called aarvi insurance phoned me and advised me to complete a declaration claim form along with the attached photocopies of the invoice and a snap of my damaged phone. They said i would in due course get an email from them which will have all the forms to be filled and sent to them to process the claim. But after repeatedly calling them for over a month, they never emailed the insurance claim form and hence i was not able to submit my insurance.