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Amazon India Complaints & Reviews

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Last updated May 10, 2024
Complaints 19937
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Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
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500032

Amazon India reviews & complaints page 734

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R
Rajnish Singh
from Mumbai, Maharashtra
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Defected cctv camera

Address:485001
Website:[email protected]

To
[protected]@moneycontrol.com
मेरे लड़के सिद्धार्थ सिंह ने 23 मार्च 17 को ऑनलाइन अमेज़ॉन को 2 सीसीटीव कैमरे का आर्डर दिया था, जिसका ID[protected] था, अमेज़ॉन ने कैमरा sunil packeging prathmesh comolex building opp. Vatika restaurant mumbai nasik highway...
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V
Vijaykumar v
from Chennai, Tamil Nadu
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Cashback fraud By Amazon

Address:Bangalore, Karnataka, 524003
Website:www.amazon.in

I have bought an led tv on 17th oct 16 with order no:[protected] &[protected] via citi bank credit card and was eligible for an cashback of rs.2000/- which was to be credited back to credit card account on or before 20th jan 2017 and i am yet to receive the cash back. I tried contacting customer care for 13 times and i am yet to receive the cash back. There is no response or update from the customer care team...
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R
raull
from Indore, Madhya Pradesh
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Received fake and duplicate product

Address:Indore, Madhya Pradesh, 453771
Website:www.amazone.in

Please help us in getting my money refunded as they have delivered fake product., order id:[protected]. Tracking id is[protected] they have mentioned return policy is this item isn't eligible for return. I have received this product on 7-5-2017. I have contacted to amazon they are keep telling its perfect product, contact to seller but i am asking why should i contact to seller if this product full-fill by amazon, they response...
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N
Nizam Mallik
from Mumbai, Maharashtra
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Mentally harassment

Address:Thane, Maharashtra, 400612
Website:www.amazon.in

Respected SIr/ Madam,

In regards to my Order No. #[protected] at Amazon.in

I ordered this order on 18th Apr'17 & still it is not delivered to me.
However, i raised the complaint to Amazon.in for the delivery of it & they assured me that it will be delivered by 2nd May'17 which lapsed & i didn't got the product.

Next they assured me to deliver it by 5th May'17 in which they again...
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S
sai mavuduru
from Eluru, Andhra Pradesh
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Moto g play, 4th gen (Black), late delivery

Address:560055
Website:www.amazon.in

L. I. G65, baba metta
Vizianagaram, 535002
Phone:[protected]
Email:[protected]@gmail.com
Date 07/05/2017

Dear sir,

We regret to point out that although you acknowledged our order dated 4thmay 2017,

The goods have not yet reached us. This has been causing considerable inconvenience and we have been put to

A great loss.

The orders were...
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G
Goutam kumar hela
from Aligarh, Uttar Pradesh
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Fasnoya women's blue hot pants shorts exchange

Address:New Delhi, Delhi, 110027
Website:Amazon india

My hotpants size too small so i exchanged my product... But at given time it will not return. My tracking id is[protected]. Please help me for exchanging my product....
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R
ravi.saraff
from Pune, Maharashtra
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Cash back against super value day order

Address:411028
Website:www.amazon.in

Order #[protected] and[protected].
Order for rs.3009/- was placed on 1st april, 2017 under super value day offer and payment was made through icici debit card. This entitles me for a cashback of rs.550- however i received only rs. 200/-. Concerns:- they split the order into 2 and when i called them they mentioned it will not affect my cashback. Now they are coming with different versions to cover their mistakes. This...
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K
Karanjaidka
from Delhi, Delhi
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Complaining about product order not received on time

Address:New Delhi, Delhi, 110019
Website:www.amazon.in

I ordered bartender kit from Amazon on the basis of same day delivery they charged same day delivery money but it didnt delivered yet. I called so many times on amazon customer care but they were making excuses even they didnt transfer the call to senior the behaviour was rude. If they cant deliver on same day then y they giving facilities same day of delivery i want compensation and solve my problem...
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M
Mokibur Islam
from Diphu, Assam
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Refund issue From Amazon company

Address:784509
Website:Amazon

Your Amazon.in Order #[protected]
This oder id my. I hve oder universal camera lens for mobile Rs 769 but i hve pay netbanking by uco bank
By now also not bck my rupees in my account why ha i waiting from 26 April 2017...
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N
Neil1414
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Order for shoes

Address:New Delhi, Delhi, 110014
Website:Amazon

I've placed an order on 04/05/2017 for order #[protected], doc martin men boston white sneakers
Sold by rocketsalesenterprise rs.1, 199.00

Item subtotal: rs.1, 199.00
Shipping & handling: rs.0.00
Shipment total: rs.1, 199.00
Paid by visa: rs.1, 199.00

Now when i'm login to the app or website they are saying incorrect password. After resetting the password thrice i fed...
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R
raa1821
from Mumbai, Maharashtra
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Pick never happened

Address:Pune, Maharashtra, 412105
Website:www.amazon.in

Hi,
I ordered product from Amazon and I was delivered a damaged product. I requested for return and scheduled the pick up time between 4 to 7 pm. Pick up boy called at 2pm and said he is coming to pick in 30 mins, when I told him the pick up between 4 to 7pm why is he coming early to pick up, he disconnected the call saying he is cancelling the pick up. When I called to customer service through the app i was promised that product...
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H
H4rind3r
from Ludhiana, Punjab
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Refund not credited to my account please do something

Address:560055
Website:Amazon.in

I got refund of 16049 rupees processed on 28 april 2017 and not credited in my account today is 5 may 2017 they give me refrence number for transaction but when i call customer care of my bank they tell me there is no such transaction for this number. The refund refrence number is:- 74332747119711839115334 whenever i call amazon.in customer care service they tell me to wait for some more time. As i pay them on the time i buy why they don't...
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K
kushi@7081
from Delhi, Delhi
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Returns and refunds

Address:New Delhi, Delhi, 110096
Website:amazon.in

Return not picked up, delay in refund
I placed an order of samsung galaxy j7 prime on 30 april, 2017 which i received wrong product samsung guru fm plus on 2nd may, 2017. I immediately placed a return request which as per amazon had to be approved by the seller. The seller approved the request, hence as per the options available on amazon to choose date and time was done accordingly and that was 3rd may, 2017 between 7pm to10pm. The...
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R
ricks bh
from Delhi, Delhi
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Order id 40556033091767526

Address:110001
Website:Www.amazon.com

Amazon,
This is in regard order no #[protected]. I had purchased this dell laptop from amazon on 26th april which was delivered on 27th april. As the seal was broken and the product was not working properly i requested for the return of the product on1st may. The product was picked up on 2nd may 2017 between 1pm - 2 pm. The amazon agent who came for the pick up confirmed our name (Ishan) ;address (632-a, top floor) and then...
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D
daljeetkaur
from Chandigarh, Chandigarh
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Return my personal product

Address:160071
Website:www.amazon.in

Hi, i am daljeet kaur, a regular customer of amazon. On 26 of april 1 guy came from amazon to pick my return clock, but he has picked my personal packet from my home. Actually i was not at home that time, my mom was there so she did'nt know about my return. But boy from amazon pick my personal packet from my home. After that i was going to amazon mohali's warehouse, where 1 boy shushil talked with me very rudely and saying that he can't do...
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A
AkHy Ali
from Tenkasi, Tamil Nadu
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Laptop issue

Address:Chennai, Tamil Nadu, 600072

I've purchased laptop from amazon 2hich was in a very worst condition when i complained amazon regarding the lappy they asked to bring a doa letter from dell and now dell is refusing stating that amazon should tc of it and neither the product was replaced neither i got a technical support however amazon made fake commitments which dell refused. It's been more than 3 weeks where else the company haven't answered my query neither a resolution,...
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B
bkm1987
from Lucknow, Uttar Pradesh
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Refund status

Address:Barabanki, Uttar Pradesh, 225001

My order no
[protected]
Seller cancelled order 22 April 2017 not for my refund amount Rs 3943.97 till date
Action for Amazon online company
Thank you
Birendra...
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M
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pay balance not refunded into bank

Address:Firozpur, Punjab, 142044
Website:www.amazon.com

Maine 22march ko Amazon site se oppoa37 7100rs and on-site warranty 549rs ka order kiya Jo muje on-site warranty to deliver ho gyi but oppo ka mobile deliver nhi hua jab Maine customer care or bat ki ke meta phone deliver nhi hua to muje bola hua 2 din wait kr lo after wait Maine boht bar customer care PE baat ki ke meta product about tk deliver nhi hua agar nhi haiga to mera paisa muje na mere bank account me refund kr do then muje 5-7 days...
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R
rashmi.mishra1565
from Bengaluru, Karnataka
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Amazon never giving 15% cashback by showing stupid reason

Address:560037
Website:www.amazon.in

Hello I am Rashmi.

I placed an order (Order#[protected] on 20th January 2017 during Great Indian Shopping Festival of Rs13, 999/- through Amazon App.
According to the cashback policy I should get 15% caskback and maximum of Rs1750. But when I got cashback on 19th April 2017 then I got Rs1399.90.

So I raised a complain and follow the customer care team 5 time and wait for 20 days. But got an answer...
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S
Shalu Sachin
from Bengaluru, Karnataka
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Worst mobile customer service

Address:Bangalore, Karnataka, 560032
Website:Amazon.in

My last order coolpad cool 1 mobile, excepted delivery on april 22 but i get the mobile april 24, then i open the box and checked mobile was worth, so many issue in this model, 1. Jio video call not support, audio issue, camera issue, while charging so much heat, sound issue, same day i request for return and refund, after that no one intimate me, then i called and asked they said smartchk app install and checked with your customer care there...
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