Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 19928
Resolved
1458
Unresolved
18470
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 737

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hanumantha Potharaju
from Bengaluru, Karnataka
Report
Copy

Products not received

Address:560034
Website:www.amazon.in

Order #[protected]

Craftuno handcrafted soapstone oil diffuser with floral carving (Free : 2 tealights & 1 bottle aroma oil 20 ml) (Height : 3.25 inches)

Pure source india good quality 9 in one aroma oil pack (Lemon grass, lavender, jasmine, rose, citronella, eucalyptus, peppermint, sandal wood, r
Sold by: pure source india

The above items have not been delivered. But the status...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay Babbar
from Gurgaon, Haryana
Report
Copy

Bought a printer - payment debited but not transferred to post

Address:New Delhi, Delhi, 110027
Website:Hp printer

Paid to amazon pos twice through debit card on a purchase taken at home on[protected] at 630pm. It never got transferred to the merchant, so eventually i paid cash to amazon delievery man

. However after half an hour i recieved a message to my surprise that amount has been debited, not once but twice 8463* 2 =16926

This is over and above cash paid @8463...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manju143
from Mumbai, Maharashtra
Report
Copy

Why delayed?

Address:Bangalore, Karnataka, 560017

Why you want additional address I already spoke with amazon your team they told . it will be delivered today itself same address and I also called so many time this phone number [protected] I talk with him 2 time third time I called to him his phone switch off . still I was calling no response I started calling him afternoon 2:00 pm to 10:00 pm now no response

Delayed, your action required

Your package could...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
imrankhanwon
from Hyderabad, Telangana
Report
Copy

Item not received, got only partial refund

Address:Hyderabad, Andhra Pradesh, 500008

On April 8, 2017 I placed an order #[protected] with Amazon.in for
Northside Men s Bozeman Snow Boot Brown 11 D(M) US for amount

Item Subtotal: Rs.6, 195.12
(Includes Import Fees Deposit Rs.1, 789.86)

Shipping & Handling: Rs.1, 638.52

Order Total: Rs.7, 833.64

As I was not in town to take the delivery, Amazon.in never reached me on my correct contact number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay Sodani
from Pune, Maharashtra
Report
Copy

CCTV camera Kit - RS 38000

Address:327001
Website:www.amazon.co.in

I have purchased the hikvision camera from amazon.com. Amazon supplied a faulty hard disk (Also same was out of warranty along with the order. I had sent the faulty hard disk back to amazon via courier and i have the reciept of the courier and photo of hard disk.

Now amazon is not able to provide me a replaced hard disk nor they are ready to give me my original hard disk. - they are also not paying me for the cost of hard...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sankargbe
from Delhi, Delhi
Report
Copy

Received package with full of newspapers rather than product

Website:www.amazon.in

I have ordered i5 processor +chipset+ram etc through amazon. After 10 days i have received the package. When i opened it i was shocked. The package was full of newspapers no product inside. Contacted amazon as well as seller. Amazon is saying investigation is going on wait for 2 weeks. Why should i wait for my money. Its there problem. Very strange.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay Prashanth
from Hyderabad, Telangana
Report
Copy

Wrong item delivered and Not Returning

Address:Nalgonda, Andhra Pradesh, 508218
Website:Amazon.com

I ordered Samsung Headset New Design.
They sent me an old design.
Then i told take it return.
They said contact the seller.
I contacted GINNI SALES They asked me to send the pictures of item.
I sent but they told the item was not sent by us which you sent pictures of item.
And they don't want to return it back.

How can i make them believe....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
diff_2013
from Pune, Maharashtra
Report
Copy

Poor search facility - computer components

Website:www.amazon.in

When it comes to computer components there's a lot of variation and different types. Just take RAM it cane be desktop/laptop. DDR3/DDR4, 1333 1600 and so on.

I gave an important feedback to Amazon thru a formal chat to introduce filter like Desktop/Laptop when it comes to searching RAM. At present these are mixed in search results. This is one of the top level ilter but not present on Amazon search.

It's over...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kusumita Sarkar
from Mumbai, Maharashtra
Report
Copy

Delivery boy

Website:AmazonNow

Delivery boy was very rude.. He came 10 min before time.. So he demanded the plastic bag in which our package was being delivered. He was so rude that he wanted to get into our house just because he arrived10 min before time. We ordered from amazon now, his name is balsubrama, his number is [protected]... And yes very important part to be noticed.. We received a text message that our order will be delivered by10 pm.. But it arrived at....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shami6844
from Nagpur, Maharashtra
Report
Copy

Refund not come

Address:Nagpur, Maharashtra, 440032
Website:Amazon

A refund has been made by amazon on 10th of April regarding a product which i've buyed from the amazon. I have reference id also But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i nees to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
be sreekumar
from Ahmedabad, Gujarat
Report
Copy

No delivery of order

Address:Bhopal, Madhya Pradesh

Sir
My order no[protected]
Date 18 Apr 2017

Asking to CC Bhopal firstly repealed that your product is cannceled

Then I replayed that I not cancelled my order.
Then CC replayed that your item is damaged and give new order
The same is hapened with many other people also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aleem allu
Report
Copy

Complaint about customer service

Address:Bangalore, Karnataka, 560045
Website:Amazon.in

Worst customer service ever pick has not been done yet all customer service agents hang up the call and speak very rude this both they handsets which i have received are defect and customer service is really pathetic. Especially mobile tech team and escalation team is worst they hang up the call on our face especially Ragvendra from escalations team was very unhelpful and is not fit to be in customer service....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mrinmoyde
from Pardi, Gujarat
Report
Copy

Refund money problem

Address:Valsad, Gujarat, 396125
Website:amazon

Dear m/s amazon india,

As per attachment i have booked flip cover or nokia battery on 18th april 2018 but due to some payment issue i have cancelled the order.
As it is shown you in attachment optransactionhistory[protected]. Pdf i have paid amount to amazon.
I feel inconvenience to tell you that i have not received my amount after cancellation of my order.
I am regularly calling to amazon customer care...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil Barud
from Pune, Maharashtra
Report
Copy

Bought redmi note 3 on amazon cashback offer

Address:411013
Website:www.amazon.in

The cash back offer was on hdfc credit card between 1 to 5 october 2016, and i did same. But from last 7 month i m still waiting for cashback, and also these company are making fool

Order id : order #[protected]

I did lots of followup but they always taking complaint and escalting from last 7 month.

And i also forward mails to this company, i wish if i can pay some money for consumer forum...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tiwarishubham
from Lucknow, Uttar Pradesh
Report
Copy

Free installation offer, but no refund given

Address:Lucknow, Uttar Pradesh, 226010
Website:amazon.in

Ordered lg 1.5 ton dual inverter a. C. 07.04.2017, with an offer of free standard installation. But, lg persons during installation demanded rs 499 towards installation charges. At that time, i contacted amazon customer care, she told that whatever amount i will pay to lg persons towards standard installation, that amazon will refund and also sent email dated 12th april confirming same. But now when iam contacting amazon customer care to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:731242
Website:www.amazon.in

Dear sir
I am joy dasgupta a amazon prime customer (Id - [protected]), i am trying to buying a book from amazon portal, but when i placed the order, payable amount has cut from my debit card and although my oder has not placed. I lodge a complain at amazon but after along with 5 days i am contact again amazon but they tell me its default of bank. I also contact my bank but they can't responce my call.
Amazon also provide me a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanguddu
from Imphal, Manipur
Report
Copy

Non delivery of item at postal address

Address:Dhanbad, Jharkhand, 826001
Website:Amazon India

My order no[protected] has been delivered today but the problem is that the post man called me and I have to visit his home to collect the item. It was a necessary item otherwise I would not go and take the item from his home. If after paying delivery charges I have to face problem then from next time I am not going to purchase items from your site.
This is for your kind information and necessary action please.
Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sataw1690
from Mumbai, Maharashtra
Report
Copy

Again and again wrong delivery product

Address:Mumbai City, Maharashtra, 400043
Website:Amazon

I ordered iPhone 6 s cover and I got iPhone 7 cover when I complained about that they took return the cover and again I got iPhone 7 cover as next delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neelesh Kumar Koshta
from Jabalpur, Madhya Pradesh
Report
Copy

Refund did not get

Address:Ujjain, Madhya Pradesh, 456010

I returned Numex NUO63 mini small fan which I purchased by cash on delivery. My order was collected for return on 13/04/2017. My order no. is[protected]. I have submitted my bank account details for return. But I didn't get refund yet and any mail for wrong bank details or any sms that amazon is facing any problem to return my fund. Please let me know when would I get refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay Kuma
from Ayyampettai, Tamil Nadu
Report
Copy

My account is on hold

Address:626001
Website:amazon.in

Vijay kumar
[protected]
[protected]@gmail.com

I sent all details for activating account but you still not responf and also the product is out of stock with the seller so just refund my money its already debited from my account please be genuine

I wrongly entered card name and used us proxy for my security..! Anyway sorry for that just refund me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy