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Amazon India Complaints & Reviews

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Last updated Mar 30, 2024
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Amazon India reviews & complaints page 736

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A
anikku
from Mumbai, Maharashtra
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Amazon refund never processed

Name : aniket agrawal
Bank branch : technopark, trivandrum

I have a pending refund from amazon.in of rs. 999.

*transactions made on 08/3/2017

I asked for a refund for mentioned transaction.

Amazon says that they have intiated the refund of the payment on 8/03/2017. They provided me with a refund reference no. As written below :

* reference no. Of refund of rs....
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Y
yugandharvarma p
from Hyderabad, Telangana
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Amount refund for an online order cancellation

Address:West Godavari, Andhra Pradesh, 534202

I had cancelled an online order with Amazon India bearing
Order #[protected] placed on 4th March 2017 for an amount of Rs.319/-. Refund was not credited to my bank account till today with Debit Card of SBI last four Digits 1716. Amazon gave me a refund reference number for this transaction as 617301. I contacted Amazon customer service several times. they say that they processed the refund and SBI gave this refund reference...
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R
rohit@5
from Kolkata, West Bengal
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Wrong supplied

Address:Patna, Bihar, 800001
Website:Amazon India

I have booked a book named autobiography of yogi on dtd.17.04.17. Order No. Is (#[protected] but same Order No. I have received wrong book named Biophysics and Molecular Biology. I am trying to contact amazon customer care but always say busy....
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A
amilal verma
from Delhi, Delhi
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Regarding cash back of amounts

Address:345022
Website:www.amazon

On the above cited I, Amilal verma was purchased a Samsung J2 in the month of January, 2017 through debit card (ATM card).

Further it is stated that the Company was giving Offer 12% cash back on debit card/ credit card, but my cash back amount not refund till date.

I am waiting of cash back amounts along with Interest .

regards
Amilal verma...
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V
vivek0809
from Delhi, Delhi
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Fraud regarding prime membership

Address:New Delhi, Delhi, 110008
Website:www.amazon.in

It's a fraud with customers... When they don't found a way to deliver the product fast... They choose up to delay the standard delivery for non prime members so that prime members don't get upset... 3month back without prime membership... I ordered a food item for my cat... And i get it on 2nd day of order... Although it's ware house is in gurgaon... An i live in north delhi... But then i try prime membership... And ordered a power bank......
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V
vinay453
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Trouble installing ac.

Website:amazon.in

Guys dont beleive Amazon when they claim Free Standard Installation. They are just marketplace and their responsibility ends with delivery. All the hassles has to be taken care by you.

Amazon India claims that they will initiate free installation with purchase of AC. However i am having a pathetic experience with Amazon/their customer care representatives. Amazon should not mention that the installation is free because they...
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D
Dissatisfied Amazon Customer
from Bengaluru, Karnataka
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Amazon cheating customers with unavailable items - do not go for amazon

Address:Bangalore, Karnataka, 560038
Website:amazon.in

I ordered an item on Amazon web site on April 24th. I have been shown the delivery date as 25th after the order placed successfully. On 25th the delivery date is revised as 27th. The item is not even shipped on 26th. I asked their customer care what is happening with my order. I have been told in email that the order will be delivered soon, no need to worry. on 26th evening when I inquired again I have been told that there is a payment processing...
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A
As Har
from Muvattupula, Kerala
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Oneplus 3t delivery

Address:Ernakulam, Kerala, 682011
Website:amazon.in

I ordered one plus 3t from amazon. It reached ernakulam via couriour service. They called me from delivery section this morning and didnt provide me proper information and disconnected the call. I called nearly 20 times and they finally attended the call. And then i asked about my product. They were talking very rude that the product will be canceled this day. I told them i ll come to office and collect my product the same morning but They...
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P
Piku Paul
from Supaul, Bihar
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Worthless customer service

Address:Kolkata, West Bengal, 743122
Website:Amazon.in

If you tell me what is the worst customer service is available in India, that is Amazon customer service!!!
There only two options available 1st they will never resolve your case or 2nd you will be delayed for minimum 2 months to solve a simple case. They will always tell you that we already filled your case but that is the common reply to you. They will never file your case until you call them 10 days 100 times...
Actually...
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M
Mintu Pandey
from Delhi, Delhi
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Problems in Moto g4 handset.

Address:152002
Website:[email protected], [email protected]

R/Sir,
I. B.B.Pabdey, TI/SWR, DRM Office, Firozpur Punjab. Moto g 4 handset bought through amazon and delivered at H. No. 65, friends colony, Firozpur city on 28.01.2017. Many problems created in mobile handset from atleast 2-4 weaks.
1. Battery heated.
2. Mobile auto switched off.
3. Mobile hanged any time if any emergency.
4. Many times touch screen does not work.
5. Mobile handset has already...
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S
Sidhartha786
from Hyderabad, Telangana
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Responsibility towards customers

Address:550065
Website:www.amazon.in

I purchased sony sbh80 bluetooth headset (Black) worth of rs. 5750/- on 9th september, 2016 recently i am having issue with the device so i went to the service center to claim the 1 year warranty with the order summary doc which was provided by amazon in my portal but the service center people not accepting it and they need invoice so i requested amazon team to provide invoice on 30th march, 2017 and they said they will provide with in 48...
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H
harkesh kumar11
from Delhi, Delhi
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Moto G 5

Address:New Delhi, Delhi, 110062

Hi,

I have
Purchase the Moto G 5, that product is defected which is verified by Amazon Engineer, but amazone pickup agent came and denay the pickup return book date is 14th april today date is 28th april but no solution for this.

Order number-Order #[protected]...
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A
akhilesh1983
from Seoni, Madhya Pradesh
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Neither deliver products nor return money

Website:amazon.in

I order some product from amazon india on 11 march 2017, but i didn't recived my product, i complaint about this to the company. Company commit me to return the amount within few days but company not return the amount. I have send the bank statement to the company but after many request and complaint company not return the money.
If the company unable to fulfill the order than why it take order & take my money unauthorized with him....
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R
raw.agent8
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Order not delivered

Address:201010
Website:amazon.in

My mobile no. Is [protected] and i order redmi mi 4a on 13 april my amazon order tracking id is[protected] my order status shows deliver but my package is not delivered to me and aslo delivery boy abusing me give warning. And customer executive also unable to resolve my problem til now no solution
And also i call 7 times to customer care of amazon til no response...
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B
bestraviriro
from Coimbatore, Tamil Nadu
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Fiskars scissors

Address:638001

I order an Fiskars thread trimmer but I received a trimmer which was not shown in the site. So I resend it to the sellers. there is no response or refund from the seller. I registered a complaint in amazon and add review of that product and seller still I didn't get my money back. along with this I ordered a Vegetable cutter that is also not working properly but I didn't return...
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H
Hanumantha Potharaju
from Bengaluru, Karnataka
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Products not received

Address:560034
Website:www.amazon.in

Order #[protected]

Craftuno handcrafted soapstone oil diffuser with floral carving (Free : 2 tealights & 1 bottle aroma oil 20 ml) (Height : 3.25 inches)

Pure source india good quality 9 in one aroma oil pack (Lemon grass, lavender, jasmine, rose, citronella, eucalyptus, peppermint, sandal wood, r
Sold by: pure source india

The above items have not been delivered. But the status...
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V
Vinay Babbar
from Gurgaon, Haryana
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Bought a printer - payment debited but not transferred to post

Address:New Delhi, Delhi, 110027
Website:Hp printer

Paid to amazon pos twice through debit card on a purchase taken at home on[protected] at 630pm. It never got transferred to the merchant, so eventually i paid cash to amazon delievery man

. However after half an hour i recieved a message to my surprise that amount has been debited, not once but twice 8463* 2 =16926

This is over and above cash paid @8463...
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M
manju143
from Mumbai, Maharashtra
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Why delayed?

Address:Bangalore, Karnataka, 560017

Why you want additional address I already spoke with amazon your team they told . it will be delivered today itself same address and I also called so many time this phone number [protected] I talk with him 2 time third time I called to him his phone switch off . still I was calling no response I started calling him afternoon 2:00 pm to 10:00 pm now no response

Delayed, your action required

Your package could...
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I
imrankhanwon
from Hyderabad, Telangana
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Item not received, got only partial refund

Address:Hyderabad, Andhra Pradesh, 500008

On April 8, 2017 I placed an order #[protected] with Amazon.in for
Northside Men s Bozeman Snow Boot Brown 11 D(M) US for amount

Item Subtotal: Rs.6, 195.12
(Includes Import Fees Deposit Rs.1, 789.86)

Shipping & Handling: Rs.1, 638.52

Order Total: Rs.7, 833.64

As I was not in town to take the delivery, Amazon.in never reached me on my correct contact number...
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V
Vinay Sodani
from Pune, Maharashtra
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CCTV camera Kit - RS 38000

Address:327001
Website:www.amazon.co.in

I have purchased the hikvision camera from amazon.com. Amazon supplied a faulty hard disk (Also same was out of warranty along with the order. I had sent the faulty hard disk back to amazon via courier and i have the reciept of the courier and photo of hard disk.

Now amazon is not able to provide me a replaced hard disk nor they are ready to give me my original hard disk. - they are also not paying me for the cost of hard...
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