Amazon India Complaints & Reviews

Hi,

I have placed an order of f&d speaker as an gift to my brother and the expected delivery time was 10 june 2017. The order number is #[protected] on 9th i have called the amazon customer care twice to confirm the product get delivered on 10 june they also escalated to the amazon delivery services. Today is 10th june when i called 5:30 pm in the evening the customer care representative is telling he will again escalate to the concern department and within 24-48hrs my product get delivered.

The product which i required today and even the tracking status is showing received bangalore on 9th june after that no tracking status. Even the delivery is done by amazon delivery. Day by day the service of amazon is getting worse and thought that they respect the customers request after escalating 3 times also they have not taken any action to that.

Worst delivery, very worst customer care and not sure how the product is going to deliver.

Would request the amazon to rectify the mistakes in future.

Thanks,
Saravanan

Product and service experience

I am writing this complaint about my recent purchase with lg 6 kg fully-automatic front loading washing machine (Fh0b8ndl22, blue white) from www.amazon.in, sold by cloudtail india private limited.

Product arrived today morning, logged call with lg care and installation was done by lg technician in afternoon. Although things happened quickly, i was not happy with amazon's customer service and attitude. There was no bill and invoice provided with the product and lg care asked us to show the bill neither they would not do the installation. Due to this great deal of confusion and tension was caused and in order to get it installed without delays, i had to pay the lg technician for the installation. Amazon should tell this upfront on their product page, also no clarity on product warranty, without any bill or invoice how do we go about if the product develops problems in future is what they need to think of.

Amazon has not provided a bill or invoice and with this how can customer claim warranty or if problems develop in the product in future what will he do?

They are refusing to publish my honest review about the experience i had with them.

Now i have to only hope the product performs better and no problems will come up after this terrible experience of installation.

They are selling products and then not concerned about product installation, warranty, bill, invoice and so on... Buyers beware of amazon and dont get lured by low prices,

Dear sir,

I have been facing lot of issue with the online shopping website amazon which has been continuously and actively messing up my deliveries, i have series of orders which not been delivered on time and there customer care and delivery team have messed lot of my order. For any communication, please let me know
(Srikant. [protected]@gmail.com)

I have purchased a womens duangree from amazon and due to some problem i have return that and the item has been received also. From last week i was trying to contact from that dealer name @ aarti collection but no one is picking up the call and nor on the customer services of amazon no. After facing soo much problem i have decided to take this action. I am not at all satisfied with your coustomer service nor you are trying to contact for that refund with in this week i want my refund. I am trying to contact amazon customer services and aarti collection but no one is picking up the call. Not able to shop with your ste again in the future. If you didnt take action in this so after that my father going to talk with you and he is advocate whether you take it as action. I have attached the courier receipt of the returned item.

I placed an order on amazon.in order no[protected]. The delivary was very arrogant. I just said what is the amount. He tear the bill from box so rudely and handover to me and the way he spoke to me is unacceptable. Sounds like he is doing great favour delivering that shipment and he is doing it with his own cost. We are paying good money for the shipment and its not a free delivery. Please point a view in this i understood amazon is using sum consultancy for delivery in delhi ncr but this this delivary guy was from amazon team. If amazon loos one customer they may loos nothing. But its an opportunity for us to try another websites.

Thank you
Anas

I have purchased the samsung metro xl from amazon before 1 month. But after using it, i came to know with its worst voice quality. I thought there is a problem in sim card, then i also replaced it. But till the problem exists. So, regarding this i want to return the product ad soon as possible, otherwise i will go in consumer forum and will complaint about it.

I had booked a mobile phone under prime membership (Order #[protected] with prepayment of 20k inr and had been constantly chasing the deliver team to get the product. The amazon guys have been fooling me from last many days, with false updates on the delivery. They are themselves not able to track where the order is. One of them then booked a replacement (Order #[protected] saying that the original order is not tracable. Now my order history sows, original product cancelled and a replacement ordered. Today i received an update that the replacement order has been called back and it wont be delivered to me. They are not trying to get the original order delivered. The order they had not been order to trace even after 5-6 days, now they are saying that the replacement will be cancelled and original one would be delivered. All these days, i have
Been calling the customer care numerous time, have had numerous chats. So much of my time has been wasted following up on this order. And today i am getting to her that replacement is cancelled and they will try for original.
I am really pissed off and fed up of this pathetic service by amazon.

I would recommend everyone not to buy the products from amazon. We should collectively teach them a lesson, otherwise they would repeat this with numerous other customers.

Listing id 0206swsrcjx
Seller naga spice
Order id[protected]
Rice sent is white rice coloured with brown and black paint. This is big issue supplying adulterated ediblales harmfull for health. Such a big company how can be so irresponsible. Kindly take necessary action to refund my money and to punish this seller. I have already written to amazone c

Hello,

I was ordered in amazon a touch mouse on 2/6/[protected]-0567559). I was paid that mouse rs 4507 through online banking. But that order is not available with seller, he asked me to cancel the order. But when i tried a-z claim in that page, i am unable to fill the reason "i havent receive the product". I called amazon n number of times for the claim process, all are helpless. Finally they have filled the claim like, "the produce received defective". But i am not even receive the product. So irs very clear. Amazon will rob the money from customer. 1. You will purchase one product with money 2. Seller will say dont have stock 3. But amazon will show order dispatched. 4. Amaon customer team file the claim with reason of product dispatched but defective. 5. Amazon will say we will refund in two weeks after the investigation 6. Finally they wont refund. 7. They will say we are investigating the issue. They will simply cheat the customer money

I have received a defective keyboard. From day one the 'r' key was working intermittently and now e is also defective.

Order #[protected]

Order placed 14 april 2017
'r' key was working intermittently and i had asked amazon if they could replace the keyboard earlier as soon as i started using it.
Since it was working intermittently i limped on.
But now 'e' key has stopped working rendering the keyboard unusable.
Please send me a replacement keyboard
Regards

I ordered htc desire pro from amazon india in month of april 2017, when i was in india for a vacation, then i returned to netherland for work.
After few days amazon start calling on my india number to get the feedback for the product on my india number, which is there with my parents.
My parent told them, that i left india already and they can't gave feedback as they are not aware of the product.
But amazon customer care or feedback department was calling daily to get feedback and that is not good, my parents got frustrate due to this.
And big organisation like amazon should know how to deal with the customer and not to frustrate them, this was not expect from amazon.
I don't think so, i am gonna buy product from amazon in future.
Email address ; [protected]@gmail.com

Have purchase new whirlpool refrigerator from amazon india but they delivered damage product when i complaint in amazon they told me please allow to pickup to the delivery boy and when product reach in our warehouse then we identify the problem and sort out the problem they need in around 10 days for replace the product but i want replacement immediately.

Dear amazon, where is my money? I had initiated refund for my order no. Order#[protected] on 29th may and i still haven't got my refund.

I called up your customer care thrice to initate the refund and everytime they initiate it (Blatant lies) but i don't get the money.

Is it my problem as a customer that i ordered something and the product was never delivered and now amazon doesn't want to refund the money as well?

This experience is almost like harassment and enough for me not to shop with you again.

Hope you are happy! Jai jeff bezos

I received message of my package delivery and got the contact details of delivery person. I tried numerous times to connect with delivery agent but his mobile was switched off. Then i reached customer care for whereabouts of my package and said they gonna convey the details to courier team. I called twice to service agent and the first person said they gonna deliver it by eod @10:30pm and assured me a call from courier team. Waited for about 30 min for call from courier team. As i didn't received called back this time also with same response but now the eod was 8:30pm. How can there working hours change from person-person? How can they give a number that doesn't switch on all the time? How can they assure one-day-delivery when they are doing it on the eod of second day? They gave a good message with the first order of my prime membership.

Hi all
Just now i spoken with amazon cm care executive and he promised we will solve the issue. And he offered redmi not4 at 1299 % rupees only. He taken my account card details also and now he deducted 3000 % rupees, again again they are cheating the cm this is the worst and wrong amazon, and now im going to consumer forum and raising the complaint againest the amazon.

Hi all
Just now i spoken with amazon cm care executive and he promised we will solve the issue. And he offered redmi not4 at 1299 % rupees only. He taken my account card details also and now he deducted 3000 % rupees, again again they are cheating the cm this is the worst and wrong amazon, and now im going to consumer forum and raising the complaint againest the amazon.

Hello... Yesterday you withdrawed cash from my mobile number : [protected] to play quiz champ game. But not yet information from you. Why didnt information me. Then you didnt ask me my address. How will you send that won mobile? So please accept my request & send that mobile in my address.

Mary helen joy,
Jv - mart,
Kochupally,
Pulluvila. P. O,
Trivandrum - 695526
Kerala, india

Hi all dear team.
This is totally wrost and wrong thing what your going to doing its totally misguiding to the cm, and every time i'm doing shopping in online in amazon web site only and we expected so many thing in amazon. Today also i expected so much but you peoples are misusing to the cm, and what you peoples are thinking cm are stupids are un educated fallows. Its absolutely wrong and miss guiding.in flipkart redmi note 4 price 12999%, and in your facebook app is showing 90% discount and its 1299%, i just closed my eyes and i booked order got confirmed. Not only me my all friends total 4 members we booked, now i'm going put this information in all consumer feed back website., and i have this order screen shots also. I will submit this all. U can call my number at any clarifications [protected] sudhakar.

I have purchase one mobile online from Amazon site having order number number ID[protected] on 4th Jan'17.
But 2-3 months uses it was malfunctioning in key board(touch-screen).
The batery condition also not good as signal coming during charging.
I am unable to service in my location and obviously i am unable to go to long distance for servincing.
I have a request, Amazon should sale as well as deliver quality product to the customer like me who are working in private concern.

As it has warranty period of one year, I want replace the set.

My name is pankaj vasave my register no [protected] my email address [protected]@gmail.com my account has locked from 15 days i dont know whts the problem i have contact costomer care but they dont help me i have to do next order i have some money in my amazon wallet please try to unlocked my accoun. My emi date is so closed i have to pay that emi i dint get my moblie
Also please help me please unlocked my amazon account