Amazon India Complaints & Reviews

I bought some clothes from amazon. I am prime member of this site. But every time courier company update some fake messages like product is delivered or your address is incomplete or courier boy calling to you but your phone was unreachable. This incidents are happen several times with me. Are amazon appoint those guys for job who are thief? And stealing people's hard earned money. Lots of time i purchased great deals products but this courier company never delivered it to me. Customer care also not helping out.

Dear sir,
Pls. Note following details.
Product - xelcoy 360 degree full body protection front and back hybrid case with tempered glass protector for samsung galaxy note 5 - black b01l5sbmxo (Note 5 - 360 black)

Ordered by - siddharth bahirwani

Order no[protected] dt 20.6.2017

Shipping address - sanjay jogani
Shop no 12, vijay chambers, tribhuvan road, mumbai - 400004.

Invoice no - dl-sdea[protected] dt 20.6.2017

Sold by - phoenix infotech
A-43, ground floor, mohan cooperative industrial estate, main mathura road, badarpur, south delhi, new delhi - 110044.

Complaint -
The above product is non-compatible.
Reason 1 : the taperred glass protector size is shorter than the actual screen/front size of the phone. And the shape of this screen guard is not for samsung galaxy note 5, which generally should have "u" cut at the top and also at the bottom.
Reason 2 : once you fit this cover on the phone, ther eis not enough comfortable space to insert charging adaptor pin, as it doesnt get fully in due to the thickness of the cover.

And i haven't like this case cover also, as its in 2 seperate pieces and also carrying above problems.
I am looking forward to a complete one piece cover, with 360 degree protection for the phone.
You may suggest me better piece as per my requirement and i am ready to pay the difference.

Look forward to your positive response.
Thanks & regards.

Got a message that you can win iphone 7 from amazon by answering simple questions and very lucky few get this offer, they deducted rs 349 towards the same, either get me the phone or refund my money.
The message which i received after the money git deducted is attached below for reference.

Thank you for using your vodafone mobile number[protected] for rs.349 towards skill game app on[protected]:13 am. Txn id :[protected]. Please contact [protected]@mastersquiz.in for any queries along with your txn id.

Sir, with regards i would like to inform you that service of amazon india has been deteriorated in arrant terms. Amazon india has charged rs. 100 for my order[protected] to avail one - day delivery and at the end of the estimated delivery date, i am still seeing the information - "preparing for despatch". I have waited til the end of the day and nothing positive turns in my favor. I have contacted the customer service and they have tried to deviate my complain with jugglery of words. I have even tried to cancel my order and it's even not canceling. I doubt whether i shall get my money back or not. Please do some justice to me.

I have bought the karma ltd prasanath and received damaged product so returned it immediately and file for replacement and never received the product back again it costs 2299rs and now seller is saying that the replacement order has been cancelled this is rediculas fraud u guys took my money and the product to... Never ever going to order anything from amazon and will share this thing on social media to as many as possible will also file a complaint in consumer court... If i didn't hear from you soon

Dear sir,

I have purchased mi note 4 64gb mobile recently. But its quality is not good. Camera quality is not good. So i have select option for the return but amazon customer executive not give proper response proper response to me. I had tried lots call to custo. Er care but not positive reply from them. I had complaining now th consumer complain.

I want ask to amazon if they are not ready to return product why they are put retunrn option in their website. I have lots of purchasing in flipkart and paytm but they are got proper response on time for return and refund policy.

After this issue i never want shop by amazon.

I want this item return immedietly and get my refund for the same.

Order no. #[protected]

Regards,
Bhavik shah

[protected]

Email - [protected]@gmail.com

Order placed: 9 june 2016
Amazon.in order number:[protected]
Order total: 23, 698.00
I purchased one plus two device through amazon last year (June'16). Along with it i had also bought an accidental/damage protection insurance coverage from a company called b2x. On the 30.04.2017 i had an accident with my bike and my phone's display was also damaged. This was well within the timeline of the promised insurance period that b2x had promised me (Date 08.06.2016 to 09.06.2017). I went on to take it up with b2x in order to get my phone repaired. Once i had filed the complaint with them on 30.04.2017, someone from an insurance company called aarvi insurance phoned me and advised me to complete a declaration claim form along with the attached photocopies of the invoice and a snap of my damaged phone. They said i would in due course get an email from them which will have all the forms to be filled and sent to them to process the claim. But after repeatedly calling them for over a month, they never emailed the insurance claim form and hence i was not able to submit my insurance.

The incident happened today[protected]
So, the first thing i faced during the delivery was the delivery guy was not carrying any card payment machine but at the time of ordering it was clearly mentioned debit/credit card mode is available.
Second and the main thing was i ordered for two products one shampoo and one conditioner both was packed in a plastic into a box in a very badly manner. The shampoo was spread all over the plastic as well as the bottle.. It was a horrible experience to see a costly product like this manner. I usually never had such experience from all the other e-commerce companies. Amazon, a renowned one is doing this kind of blunder is such unexpected one. I want a return of this product as soon as possible. I am attaching some photo copies of the product.
(Order no:[protected] contact no - ([protected]) name:ipshita das

Talboy containers had been received damaged, we had paid rs. 945 for the containers. After returning we didn't get the containers not even the refund. After several calls to the delivery boy (Dharmesh charnaiya) and other related persons too we didn't get any satisfactory answer neither any refund. So we are compelled to complain. Please take a quick action.

Talboy containers had been received damaged, we had paid rs.945 for the containers. After returning we didn't get the containers not even the refund. After several calls to the boy who delivered the product and some other related persons, we didn't get any satisfactory answer, nor any refund. They are less bothered about the matter and so we are compelled to complain. We urge you to take a quick action.

Invoice no gj-qwfi[protected], date[protected], order no[protected], order date[protected], intex battery for intex aqua q7 (Br2075bu) (Sp) b0714lqwmk (Sp-4623) cost rs549 meine order kiya tha aur date[protected] ko meine receive kiya aur meine use kiya toh yeh kaam nhi kr rahi thi tatha pta karne pe maloom ki yeh duplicate battery hai jo apne humein bhijwa di hai. Aap se anurodh hai ki iss duplicate battery ko replace krne k kasht karein.
Eshita singh
Mobile no [protected], [protected]
Cc to shri ram vilas paswan, the consumer affair food & public distribution minister
Cc to shri narender modi, the prime minister of india, aap se anurodh hai ki mamle ki jaach karwa kar, amazon ki khalif sakt se sakt karwahi karne ka kast kare.

I have placed order on 13 june 2017 with order id Order #[protected]. When i got that product i found its screen is blinking, camera quality is so poor as well sim slot is very tight. So i complaint to amazon customer care more then 5 times but they guys only make foolish only.
First one said your payment refund on 22 june but when i didn't get any response from amazon i write and call to amazon again then its executive said you need to download a app first but when i try to access amazon provide link found hat didn't work then now again i contact with amazon now executive said that you need to access a new link and all talking very badly.

I didn't know what amazon treat with customers.

Please help me to explore amazon fraud to all customers so he aware to amazon fraud.

I wouldn't like to subscribe the amazon prime membership. I had ordered only for one product. But an amount of Rs.499 was also deducted. I never ordered for prime membership. Please refund my money Rs.499. The order number is[protected]. I tried to contact with amazon in some listed numbers. I wouldn't like to continue as a prime member. I don't know... How it happened to deduct money for prime membership. I ordered only one item. Please resolve my grievance and refund money of Rs.499. Thanks...

Poor customer support And delivery service of amazon transportation service
company doesn't know about high priority
i just shared names

shushma
dip
shubham
syantan

those are worthless employees of amazon

I received the book titled 15 Years[protected] Solved Papers Karnataka CET Engineering Entrance 2017 today from Amazon, the pages were folded and it does not look like a new book. This is unprofessional on their part and just because the address that the book needs to be delivered is a town and not a city, they thought that they can deliver anything that they feel like. This is not acceptable. Such unprofessional attitude will make us think about exploring legal options and seek relief from consumer court.

I am krishna mahalunge online booked order #[protected] rs.8300/- lyf water f1s - dual sim 4g volte+ (Gold, 3gb ram, 32gb rom)
On 25.05.17 same was delivered on 29.05.17. The mobile kept as it is and opned on 03.06.17 the mobile was not working and then i compalint for replace ment. Amazon person had picked up the mobile on 05.06.17 ref no.[protected]. After that there was no messege any call from amzon regarding the replacement. The number provided by them is[protected] the number is not working and there was no other contact number, how to contact them. Please cancel the order and refund my amount rs. 8300/-. Please see the matter on priority.

Regards
Krishna mahalunge
Mobile no.[protected]

I had ordered one plus 5 phone on thursday june 22 2017 through my citi bank credit card. My order was placed and i was expecting it to be delivered. Next day morning i got a message from amazon saying there was a problem with my payment and that i needed to make the payment again. I obliged paid again through the same card, post which i called the amazon customer care and got to know that my payment was approved by citi bank and the order will be delivered. On june 24, 2017 i get a message saying the order has been cancelled. As per citi bank they had confirmed the payment, however amazon never claimed for the payment. I called the customer care of amazon, the phone representative instead of trying to help me said it was not their fault. I spoke to multiple people, each giving me different reason on why the order was cancelled. I spoke to them for almost two hours with out any resolution. I was exhausted tired felt deceived and was left helpless by amazon. All i wanted to do was just buy a phone and paid for it, i was left feeling miserable.

I hv ordered oneplus 5 128 GB on 22/6/2017 through my account id [protected]@yahoo.in but due to some reason my account was locked & i cant open. I recive mail from amazone team next day, as per mail I fax my Credit Card bill statement to amazon team but they did not contact me so I call to cust care no. But they told me there is no found my account in amazon as id [protected]@yahoo.in. So please tell me what about my account and my order no[protected]. When will i receive my order? My Mb No is [protected], Name: Sanjay Vankawala.

Micromax q4251 back cover humne mangwaya tha vo nhi Mila or company me call karne pr vo humko jawab nhi de rhi h or Hume bhi nhi Mila

Pick-up scheduled
Oneplus one (Sandstone black, 64gb)
Quantity: 1
10, 500.00
Order # [protected]
Order date 19 jun, 2017
Buyer jorawar singh
Ship by 21 jun, 2017
Pick-up schedule 23 jun 2017, 10:00 am-01:00 pm
Ships on 23 jun, 2017
Carrier ats
Tracking id [protected]
Order total 10500
Re-schedule pickup
Cancel order
Need help?
Go through this
Also this
Dear seller,
Greetings from amazon seller support
I understand that your concern is regarding the address of destination and packing material requirement for your order id[protected]
However, i would like to inform that for individual seller's they doesn't need to provide address of destination and packing material. Please inform the same to amazon transportation agent.
If the amazon agent has left your place, please reschedule the pickup to a different date and time slot using our below link.
https://www.amazon.in/j/myo-orderDetail...(see full link)
I am sorry for the inconvenience caused to you in this regard.
For further queries, you can reach out to us by clicking below link:
http://amazon.in/j/contact-us/ref=cus_f...(see full link)
You may refer to faqs section by clicking below link:
http://www.amazon.in/j/f/[protected]
Please let us know how we did.

*

Dear awadhesh new delhi,

Please note that 2 orders have been cancelled and customers have been refunded since you did not ship these orders. Please also note that you are required to keep your late shipments below 4% of the orders and cancellations below 2.5% of the orders to continue selling on amazon.

List of orders cancelled:

Order id:[protected]
Your order id:
Item (S) to ship:
Name: oneplus one (Sandstone black, 64gb)
Sku: local_403d62689e4649f49052e942bc9f51deasin/isbn: b00ok2zw5w

Order id:[protected]
Your order id:
Item (S) to ship:
Name: oneplus one (Sandstone black, 64gb)
Sku: local_403d62689e4649f49052e942bc9f51deasin/isbn: b00ok2zw5w

Regards,
Amazon seller services team