Amazon India Complaints & Reviews

I ordered a dress from Amazon and received it on 5th April 2017. Made payment through COD of amount Rs 849.
I did not like it and requested for a return on the same day.
Order#[protected] Returned on 6th April 2017.
Requested for refund on Amazon Pay Balance.
Refund has not been processed till 16th April 2017.

Contacted customer care multiple times, but nothing has worked.
Chatted...

I purchased a Hitachi AC 1.5 ton on 9th Apr. Prior to this purchase I got a confirmation from customer care that you will get free installation.However, after installation they are saying you will not get any cash back & their customer care executive made me false commitment due to lack of knowledge. What a shame Amazon you are making false promise to customer & normal customer is suffering....

I have place an order for one plus 3t (gun metal) from amazon.co.in dated 11th April 2017 with gurranty delivery from amazon by 13th april 2017.

Its being almost 6 day's my order has not been delivered to me. I have sent mutliple email and call on there support but no one respond to phone and call's.i suffered very much due to late

amazon.co.in order number #[protected]

I have order by...

Amazon sent me an old and damaged product. It could have damaged my car. My return was approved. I downloaded and pasted as per instructions and sent a parcel to return the item. To my surprise parcel was returned back to me. I think the company named I kart was fake. I m totally depressed and sad and has Decided not to buy anything from Amazon. So I request everyone not to buy anything from Amazon as they are befooling and harassing customers......

Very much disappointed with the whole delivery process of this item.
Only mistake was my end is to tell the customer care to change the address.
When i called customer care of amazon for new delivery address they told me to inform them when the package will be with the local courier, so i did the same.
On 11th of April morning I checked the status and told customer care to change addres and they told there will be no...

Dear sir,

My name is amit yadav, my resister email with amazon.in account [protected]@gmail.com, oder id[protected]

I placed an order on amazon.in the guarantee delivery date was[protected] according to amazon.in website.
But my item is not delivered on 15 — 4-2017.
I contacted amazon customer service they told me that wait till 8.00pm today (15/04/2017). I raised your ticket.
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Dear Amazon Team

I am very much saddened by your service. I had ordered 7 items last month for which I had not received invoices for 3 items.I had requested and raised a complaint for the same on 9th April 2017 but despite assuring myself only 1 invoice for order id ORDER #[protected] was received

I fail to understand why Amazon is delivering items without invoices
Is amazon not paying tax for...

I have already contacted Amazon and they can't do much, I wanted to know whats the next level of escalating my complaint?

So, the card I used to purchase my phone was stolen and misused for Rs 48000. I had issues with the phone and asked for a refund, I told the rep dont do the refund to the same card as it's blocked.

She said it's fine, update a new card and we'll issues a refund to the new card.
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Pl do the needful step to revert the amount in my bank account & close the Amazon account......

I place a order on amazon of samsung galaxy on5 pro on 10th april.i recived this order on 13th of april.the main problem is that this device is not good its front facing camera is 5mp on the camperision of other device its camera is not 5 mp..nd its battery backup also very low...i call go coustomer helpline no.[protected] nd they says download smart check app nd this app is very bad ...app says mobile phone is working ver well..im nt satisfing...

Ordered for car dvr on receipt understood it is a used piece and that its not functioning well immediately asked for return pick up got a enqury from the seller
i was promised with a placement or refund but there was no attempt for a pick up by amazon past two weeks i loose my patiece asking questions and answering their format finally do not buy any sensitive gadgets because i got answer that they have to contact the seller to resolve...

Sir,
I booked a TP-link Router & I had done the payment through Debit card. After receiving the order I placed a replacement request on the same day when I receive the order ie. on 28 March 2017. The courier person took the item on 30/3/2017 and it was reached its destination on 3/4/17.I received a message that i will be getting the refund amount through bank on or before 8th April 2017. I contact the bank also but unfortunately I...

I have ordered redmi 4a from amazon from flash sale on 5th of april and it is to be delivered to me on 12th april but on 12th of april amzon india mesaaged me that the product is to be deliverd to me before 8 pm and there is a mobile no. Also given that so that i can contact to delivery boy. But when i called the delivery boy on 10 am he said me that he is on holiday and on place of him they scheduled a differnt boy and i asked that delivery...

I have ordered Pampers small with shipment tracking no.[protected]. The product was delivered when no one was at home. When we came back, we saw the product torn by Street dogs. When I called customer care, they said that I have signed and recieved the product and disconnected the call abruptly. This is totally unfair. I would recommend my friends and relatives not to buy products from Amazon....

I placed the order on 13 October 2015 for Rs. 9, 068.

And I was supposed to get cashback of 15% on shopping from mobile app and paying through HDFC debit card, and yes I placed the order from mobile app and paid using HDFC debit card.

I was supposed to receive the cashback on 17th Jan 2016, which I never received. After repeatedly complaining the cashback has not been received yet as on 14 Apr 2017.
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Today I ordered bra from Amazon and the payment mode was debit card, but after 2 hours they blocked my amazon account and a mail came saying that send billing address, statement of Mastercard, name, number, email address of account through fax.. Where will I get fax.. I can mail the images but how will I fax.. Number of Amazon account is [protected] and email address is [protected]@gmail.com...

Hello,

I purchased the resume 4a but when I first made the payment it was deducted from my account but again I got the message for revising payment. So when I again revised payment it's again deducted from my account. So for same order twice the payment is been deducted. I made call to amazon support they are not even handling it properly. I am providing them transaction I'd and other details too. So when I filed complaint...

Dear sir i am harshal chhajed
My order is marfo red and black finger print scanner (morfo mso1300 e20 by safron marfo, order no.[protected] is book on 2nd march 2017 and today is 43 days complet... and till my order is panding... so pls solve my problem and help me...

Any quiry call me [protected], [protected]

From
Harshal javerilal chhajed
Dalahans, ugaon road, a/p & tal. niphadbr...

Hi amazon team,

My order id is:[protected]

I want to tell you that my refund inteted by yestarday but before I have
recieve my refund some hacked my amazon acount which is my acount
[protected]@gmail.com
and fake acount was
123menu.[protected]@gmail.com

whatever that he changed my all details including my bank details
my real bank acount last 3digits...

I placed a order of Canon PG47 ink cartridge on Amazon india on 10th april 2017, on 12th april it was shipped, its order number was[protected], its price was 589 rupee(including delivery charges), on 12th april I called amazon helpline and explained that I need that product as soon as possible because of an issue, they ensured me that I will get that product soon, now on 14 april I opened the amazon app and got to know that my Product...