Amazon India Complaints & Reviews

I placed an order on amazon.in order no[protected]. The delivary was very arrogant. I just said what is the amount. He tear the bill from box so rudely and handover to me and the way he spoke to me is unacceptable. Sounds like he is doing great favour delivering that shipment and he is doing it with his own cost. We are paying good money for the shipment and its not a free delivery. Please point a view in this i understood amazon is using sum consultancy for delivery in delhi ncr but this this delivary guy was from amazon team. If amazon loos one customer they may loos nothing. But its an opportunity for us to try another websites.

Thank you
Anas

I have purchased the samsung metro xl from amazon before 1 month. But after using it, i came to know with its worst voice quality. I thought there is a problem in sim card, then i also replaced it. But till the problem exists. So, regarding this i want to return the product ad soon as possible, otherwise i will go in consumer forum and will complaint about it.

I had booked a mobile phone under prime membership (Order #[protected] with prepayment of 20k inr and had been constantly chasing the deliver team to get the product. The amazon guys have been fooling me from last many days, with false updates on the delivery. They are themselves not able to track where the order is. One of them then booked a replacement (Order #[protected] saying that the original order is not tracable. Now my order history sows, original product cancelled and a replacement ordered. Today i received an update that the replacement order has been called back and it wont be delivered to me. They are not trying to get the original order delivered. The order they had not been order to trace even after 5-6 days, now they are saying that the replacement will be cancelled and original one would be delivered. All these days, i have
Been calling the customer care numerous time, have had numerous chats. So much of my time has been wasted following up on this order. And today i am getting to her that replacement is cancelled and they will try for original.
I am really pissed off and fed up of this pathetic service by amazon.

I would recommend everyone not to buy the products from amazon. We should collectively teach them a lesson, otherwise they would repeat this with numerous other customers.

Listing id 0206swsrcjx
Seller naga spice
Order id[protected]
Rice sent is white rice coloured with brown and black paint. This is big issue supplying adulterated ediblales harmfull for health. Such a big company how can be so irresponsible. Kindly take necessary action to refund my money and to punish this seller. I have already written to amazone c

Hello,

I was ordered in amazon a touch mouse on 2/6/[protected]-0567559). I was paid that mouse rs 4507 through online banking. But that order is not available with seller, he asked me to cancel the order. But when i tried a-z claim in that page, i am unable to fill the reason "i havent receive the product". I called amazon n number of times for the claim process, all are helpless. Finally they have filled the claim like, "the produce received defective". But i am not even receive the product. So irs very clear. Amazon will rob the money from customer. 1. You will purchase one product with money 2. Seller will say dont have stock 3. But amazon will show order dispatched. 4. Amaon customer team file the claim with reason of product dispatched but defective. 5. Amazon will say we will refund in two weeks after the investigation 6. Finally they wont refund. 7. They will say we are investigating the issue. They will simply cheat the customer money

I have received a defective keyboard. From day one the 'r' key was working intermittently and now e is also defective.

Order #[protected]

Order placed 14 april 2017
'r' key was working intermittently and i had asked amazon if they could replace the keyboard earlier as soon as i started using it.
Since it was working intermittently i limped on.
But now 'e' key has stopped working rendering the keyboard unusable.
Please send me a replacement keyboard
Regards

I ordered htc desire pro from amazon india in month of april 2017, when i was in india for a vacation, then i returned to netherland for work.
After few days amazon start calling on my india number to get the feedback for the product on my india number, which is there with my parents.
My parent told them, that i left india already and they can't gave feedback as they are not aware of the product.
But amazon customer care or feedback department was calling daily to get feedback and that is not good, my parents got frustrate due to this.
And big organisation like amazon should know how to deal with the customer and not to frustrate them, this was not expect from amazon.
I don't think so, i am gonna buy product from amazon in future.
Email address ; [protected]@gmail.com

Have purchase new whirlpool refrigerator from amazon india but they delivered damage product when i complaint in amazon they told me please allow to pickup to the delivery boy and when product reach in our warehouse then we identify the problem and sort out the problem they need in around 10 days for replace the product but i want replacement immediately.

Dear amazon, where is my money? I had initiated refund for my order no. Order#[protected] on 29th may and i still haven't got my refund.

I called up your customer care thrice to initate the refund and everytime they initiate it (Blatant lies) but i don't get the money.

Is it my problem as a customer that i ordered something and the product was never delivered and now amazon doesn't want to refund the money as well?

This experience is almost like harassment and enough for me not to shop with you again.

Hope you are happy! Jai jeff bezos

I received message of my package delivery and got the contact details of delivery person. I tried numerous times to connect with delivery agent but his mobile was switched off. Then i reached customer care for whereabouts of my package and said they gonna convey the details to courier team. I called twice to service agent and the first person said they gonna deliver it by eod @10:30pm and assured me a call from courier team. Waited for about 30 min for call from courier team. As i didn't received called back this time also with same response but now the eod was 8:30pm. How can there working hours change from person-person? How can they give a number that doesn't switch on all the time? How can they assure one-day-delivery when they are doing it on the eod of second day? They gave a good message with the first order of my prime membership.

Hi all
Just now i spoken with amazon cm care executive and he promised we will solve the issue. And he offered redmi not4 at 1299 % rupees only. He taken my account card details also and now he deducted 3000 % rupees, again again they are cheating the cm this is the worst and wrong amazon, and now im going to consumer forum and raising the complaint againest the amazon.

Hi all
Just now i spoken with amazon cm care executive and he promised we will solve the issue. And he offered redmi not4 at 1299 % rupees only. He taken my account card details also and now he deducted 3000 % rupees, again again they are cheating the cm this is the worst and wrong amazon, and now im going to consumer forum and raising the complaint againest the amazon.

Hello... Yesterday you withdrawed cash from my mobile number : [protected] to play quiz champ game. But not yet information from you. Why didnt information me. Then you didnt ask me my address. How will you send that won mobile? So please accept my request & send that mobile in my address.

Mary helen joy,
Jv - mart,
Kochupally,
Pulluvila. P. O,
Trivandrum - 695526
Kerala, india

Hi all dear team.
This is totally wrost and wrong thing what your going to doing its totally misguiding to the cm, and every time i'm doing shopping in online in amazon web site only and we expected so many thing in amazon. Today also i expected so much but you peoples are misusing to the cm, and what you peoples are thinking cm are stupids are un educated fallows. Its absolutely wrong and miss guiding.in flipkart redmi note 4 price 12999%, and in your facebook app is showing 90% discount and its 1299%, i just closed my eyes and i booked order got confirmed. Not only me my all friends total 4 members we booked, now i'm going put this information in all consumer feed back website., and i have this order screen shots also. I will submit this all. U can call my number at any clarifications [protected] sudhakar.

I have purchase one mobile online from Amazon site having order number number ID[protected] on 4th Jan'17.
But 2-3 months uses it was malfunctioning in key board(touch-screen).
The batery condition also not good as signal coming during charging.
I am unable to service in my location and obviously i am unable to go to long distance for servincing.
I have a request, Amazon should sale as well as deliver quality product to the customer like me who are working in private concern.

As it has warranty period of one year, I want replace the set.

My name is pankaj vasave my register no [protected] my email address [protected]@gmail.com my account has locked from 15 days i dont know whts the problem i have contact costomer care but they dont help me i have to do next order i have some money in my amazon wallet please try to unlocked my accoun. My emi date is so closed i have to pay that emi i dint get my moblie
Also please help me please unlocked my amazon account

Order#[protected]
Order#[protected]
I bought one product of brand 'zero' from amazon.in, i received half of the order, I was told to return the product myself, no reverse pick up. Then again i ordered same product, this time i received small size, again they told me to send it back, no reverse pick up. I faced problem both the times and it was seller's mistake, not mine. My issue with amazon is if a seller is doing mistakes again and again, then amazon must ease out the things for customers, they should either tell seller to complete the order, or arrange for reverse pick up, otherwise what is the use of buying from amazon, just taking action against seller is not sufficient, customer is not benefited from this aanyway. We make online purchase for hassle free services, but they taking advantage of it, once product is sold, then there are so many conditions for returns. Please look into the matter.
manisha

I contacted amazon for five times (Two live chat, two phone calls and one on website) for the return of my product but not yet it picked up from my house.in my amazon acount they are showing pickup date but not yet initiated.
Everytime when i contacted them they were guaranting that the product would be picked up because its amazon one of the largest company.

I have bought a charger about an year back. Now the data cable is not working. So i approached sony service centre and they denied replacing it by saying that it is not our authorised online partner."no service policy". Amazon is asking for the denial letter from service centre. It is not my duty to do all this stuff. It is amazon's responsibility to replace or refund my charger.

I've initiated a return of globalite combo of 3 casual shoes size uk 12 of rs. 749 on 15th may 2017 through amazon and shipment was picked up by bludart courier on 20th may 2017 and was returned to the seller on 24th may 2017 according to the courier, but still the refund has not recieved.