Amazon India Complaints & Reviews

I have purchased 2 products at a time
1 marshel speaker
2 fire bolt watch i have returned the both the items at same time I have got the return of Marshall speaker but still I have didn't recieved the refund of fire bolt watch from last 2 months I am contacting the costmer service ...but they are unable to help ...

Sir i ordered a product of rupees 594 INR from amazon and returned it due to quality issue. But i havent got my refund. I talked to then they said they have refunded the amount and bank customer care saying there is no Amount credited to my bank. Amazon gave me RRN no. to tell to bank customer but they still saying they havent recievd any amount.

I did not cancelled my order after it is dispatched and out of delivery how come the order be cancelled by your members with no immediate refund and also with no call your service cancelled my order ..if you can't deliver them y the order has been came upto out of delivery

I have ordered Aristocrat NILE 4W EXP STROLLY 54 Bright Blue with order id Order#[protected] from Amazon India on May 2nd . I received the production in polythene cover and I see the item is torn I returned the order on 10th June in the same it was delivered. Their agent took the item but In refund status they simply mentioned package box is missing and the money is not refunded. I tried reaching multiple times to their customer care executive but no proper solution provided. I have been chasing from past 3 months for same and almost I spoke 10 to 15 times to the amazon agent but no use. They say issue will be solved in 3 days everytime but not solved till now.

I WAS Frustrate related to my product the AGNET :smamtha transfer the call to Escalation agent hammith he was very rude on call

i call center for help to get my own product . his attitude was like do what every u want we he don't care about customer

I HAVE REQUEST A PRODUCT ON 09SEP 22 AND IT WAS suppose TO be DELIVER ON 10SEP22 toady in 1th spe22 still the product is not delivered
WORST CUSTOMER Experience i have contacted may staff all we with incomplete knowledge

AGNET :shantanoom
AGNET :ssantosh 5.53
AGNET :ssakshi
TL :vikvie
AGNET :sanshu 9.55
AGNET :smamtha
TL soniya
TL :harmind( VERY RUD ON CALL )
AGNET :komal
TL soniya
===================

Dear sir

Below account no is closed last 486 digits with a Valid proff is attached with this mail kindly reverse the amount and intitiate below Sbi Bank account

My account no -[protected]

Amazon said already refunded my account But I am visited to home branch but No amount in credited in my account

Refund Reference no[protected]

U can reverse and intitiate new account no i am call bank customer care also kindly recheck once that refund amount return to ur account

send my new account in SBI account No

[protected]

IFSC-SBIN0020223

Regards

Akshay

I ordered mediplastic 30ml bottle on 25th of August 2022 but on 30 August it was returned to seller due to damage in transit today is 11th of September still I am not get my refund...

My name is Comfort. I am a student, i pay my school everything by myself through buying and selling of our local produce. But I don't have money to business again.

I came across Amazon online with a link, I followed the link was directed to the customer care provider by name Vanessa through wassup immediately she chated me up she asked me to create account with my details I did. She said I have to credit my account with
1. 1000 naira to get 1450 naira I did
2. She said deposit 2200 I did
3. Deposit 1550 I did
We now moved to task 3
4. I need deposit 6000 naira I did
5. I need to deposit 18000 it was toomuch for me but I did without and without withdraw of my money
She said I need to deposit another
6. 65000 thousand Naira 🤭the money was much I don't have money no work no business I'm just struggling to survive but she insisted that is my last payment then I will withdraw all my money plus commissions. She encourages me I look for money to complete my task I believe her I started making calls begging people to lend me money I will give it back immediately following her instruction. I made several calls was able to get this money the next day she said I move immediately to deposit it, excited I deposited the 65000 waiting for my withdrawal she now said I need to deposit another 110000 thousand naira. Jesus! seriously!! Where will I get such amount I pleaded with her to help me withdraw so I can give back to the people I borrowed from she refuses that I must make another payment of 110000. Please help me get back my money is not my own I borrowed please please and please save me from all the insults and embarrassment getting from this people I borrow from 🙏

Sir my payment is pending but amount is deducted from my account...plz resolve my problem...

Delivery boy mis behaved and reluctant to deliver the product

Product not yet received e

While searching for IPHONE 13 on both EDGE and CHROME it is showing different products along with different price of same product.
Again in the particular browser the product is present multiple times.

It is a BUG(Defect) i.e it is a compatibility issue with browsers.

Please fix it ASAP.

I ordered women skinny pent form amazone at 4 September and expected delivery date is 8 September .and delivery boy called me at 8 sept 9 pm but due to some urgency isuse I have not collected my parcel that time so I tell me to come next day 9 sept he said me yes but till now he hasn't come .then I called on a number which is mantioned in a msg but she said me she has no package for delivery at my ragistred Mobile no I am very disappointed with amazon please call me and resolve this please ...

Chennai outskirts, Oragadam. We ordered a small refrigerator which was to come on 10 September.
Till afternoon it showed delivery was going to be made. Then I get a call from a deliveryman to say he can only deliver 2-3 days later because it is 'very far'.
This is unprofessional and when we insisted he was very rude.
We called up redressal cell and was told it would be delivered today definitely. However sometime later a recorded Amazon message said delivery 'failed' and it was rescheduled for 24-48 hours later.
The Pin Code alone tracking doesnot work in a big country like India. Delivery man must chk address and do any verifications well before delivery time.
Unprofessional behaviour.
Order No[protected]

I bought a Samsung refrigerator from amazon in the month of may 2022. the product is a faulty one. I raised multiple complaints but the service engineer who visited has no knowledge about the repair. They are simply bluffing and leaving and more over it is very hard get the service person visit i am keep on following up daily with customer care team, Service agency and the service man. Please address my concern i have escalated it multiple times. But nobody cares. Please do not buy any Samsung products. Worst customer service ever. Requesting amazon to address my concern ASAP

[protected] order id
I ordered 9 products i.e 18 pillows in total on 24th aug 2022 in colors grey and white. I only received one pair on 29th aug, that too in a very small packet and by no chance anyone could fit 18 big size pillows in that packet. I raised my query and i was asked to wait for 5 days which was delayed to 11 days in total. Today morning when i called the customer care yet again, i was informed that the packet was well sealed so i cannot be helped. As I'm so helpless, I'm sharing the cctv footage with you as it justifies my side of the story and so that you can see for yourself that i received only one packet which could not contain 18 big size pillows that i ordered. It could only contain 2 or 3 pillows at max with vacuum sealing. Without vacuum seal it can only hold 1 pillow. Im also sharing the pictures of the packet as well.

I had ordered a phone (Samsung) on 5th September, 2022 and paid an amount of Rs. 14, 999 via Debit card.

Although the same day, I had canceled my order. But the refund did not show in my bank account. It showed up paid to some other number's Amazon pay balance.

I ordered product on amazon for rs 13499 but the delivery agent taken amount twice. Please help as soon as possible

I ordered watch to my friend surprisingly, in app they updated delivered so I believed it was drivered, after few days when I talk to my friend I asked about watch, then he told no watch came, I asked customer care but they simply telling return window closed we can’t help you, then I asked where is the delivery sign copy of receivers? They told now a days we are not getting sign. I ordered in Amazon and also they are delivering through their logistics alone, then how it is missed and also not traceable??? Please find the solution for me

I saw an instagram post from amazon for online job. It directed me to a whatsapp chat. I've invested 5000 and lost it.