Amazon India Complaints & Reviews

I didn't ordered any product for the last 3 months but a delivered to my address on cash on delivery. I have to return that product. Plz help.

ORDER NO:[protected]
order placed on 25th aug and cost : 10499.00
Payment Method
Visa **** 4004
EMI Rs. 1749.83 for 6 months
But product not recieved yet and also revert my money also. please help us

Dharla Nagendra Chary
[protected]

I bought two head scarfs from Amazon. I have to return one as it does not fit my mother's head. The products were delivered without a manufacturer's tag on it. It was packed in seperate palstic bags and had a paper invoice inside it. I returned it exactly. The return was not accepted.

The item was purchased online on Aug 17, 2022 and was delivered at my place on Aug 25, 2022. I initiated the return on Sep 1, 2022 for a scheduled pick on Sep 2, 2022. The amazon agent did come to my place but refused to take the package. Here are my order details.

Order Number:[protected]
Invoice Number : TDLP-6054
Order Date: 17.08.2022
Invoice Details : PB-TDLP[protected]
Invoice Date : 17.08.2022

I was this scraft to be returned and the money spent on it refunded. If the manufacturer's tag is not present on the item at the time of delivery, how can I make it appear at the time of return? Need redressal at the earliest.

AMAZON TOOK THE PRODUCT AS WELL AS THE MONEY. HERE IS THE WHOLE SCENARIO I purchased a power bank from amazon. The product is recived by my brother he opend the box and took the power bank. But when i came back and i check the box the power bank was not there so i thought amazon has delivered empty parcel so i initiated a investigation from amazon. Then on the same day i come to know that my brother took the power bank. After that i faced issue with the power bank so i created a replacement request the Amazon India tool almost 5 days to pickup the order. After the pickup i was waiting for the replacement but the replacement won't arrived so i cancelled the return request. Then i connected with the amazon agent. He said you will get the refund in 3-5 business days. I reconnected with then after the duration and they denied for the refund they said we can't help you with the refund.

I got an online job from Amazon online mall task platform and I was told to recharge to complete a task which I recharge 200 which I did and completed the task and was ask to recharge 18000 again which I did and completed another task after that I was told to recharge 44000 to complete the last Task I and recharge it before i was now told to recharge 52000 which I don't even have
I just want to get the money I recharge back and the total is 62000
Please help me in a way of the refunding because the money i use to recharge was my course fee.please help me

NYKAA gift card [protected] & [protected] not refunded.

The fraud is very creative and it attacks the naive and gullible web users who are after the work from home options and quick rich schemes. They are now also advertising on instagram and many other places like facebook. These sites too should be careful of the fraudulent activities happening and being advertised on their sites. So how the trick works is after registering they tell you to buy things and place orders and which is a gimmick. They say it is for amazon and works on commission where you buy and get some commission back on the sale. After starting small they say to invest 300 and you get 600 back. This is just a ploy for you to put more and start buying more and they keep giving more tasks on the website and they re reroute to a random number and bogus company details which is again how elaborate the scam works. Then when you keep submitting and buying and complete the tasks, the tasks keep increasing, by this time you would have shelled out 10000 easily- and then they freeze the money and tell you to invest more or else you cannot unlock the amount that is there- and you can refer people also to this fraud- and then when you message this person that my 5 tasks have been completed released the said funds they tell you to just complete 1 more task- visa vi more money in this case 4000 - total FRAUD and dont fall in this trap. I lost 5000 on this foolishness THROUGH MY GULLIBLE SISTER. I need my money back- I WANT TO RAISE A COMPLAINT AGAINST SUCH FRAUDSTERS AND THE CONSUMER FORUM SHOULD LOOK INTO INSTAGRAM AND PAYTM AND UNDERSTAND HOW ARE THEY ALLOWING SUCH FRAUDSTERS TO PUBLISH ON THEIR PROFILE?

I ordered a Wall Clock from Amazon which could not be delivered because I was in class and could not pick up the phone but it showed the clock as delivered so I told my father about it and he called customer care and talked to them regarding the issue then it got delivered to the hostel which was changed 2 days ago which I told the delivery boy to deliver it to the new hostel so he asked me that to come to the old address which was very far so I asked him to deliver it to the new hostel on which he refused and instead told me that he will cancel the order or "I will keep the parcel and no refund will be there as he will show it delivered and I won't be able to do anything about it" were his exact words also he was very much misbehaving although it was his fault

I purchase nykaa gift card worth of 20000 by amazon but amazon send invailid gift card i contact many time amazon i send screenshot of error but amazon not solve my issue and not refund me amazon cheated me
order id[protected]

Sir
I have ordered for chocolates worth Rs.100/-(10 items of chocolates each 20g, total weight 200g) against order id:[protected] dt.26.08.2022 on amazon.in, but it was charged for shipping at Rs.699.90/-, which is exorbitantly very high and unfair practice of doing business and one way of cheating customer.

After seeing this uneven false shipping charges, requested amazon customer service to return the item due to unreasonable and false shipping charges. Amazon customer service told me that you should have seen these very high shipping charges, accordingly not initiated return.

In view of above, take appropriate action to take return the order id:[protected] dt.26.08.2022 on amazon.in and refund the amount Rs.799.90

Thanks
Seetharam N
[protected]

I have ordered smart watch, i returns it due to faulty product. But Amazon says you have send different item so we can not issue refund.

I have ordered noise color fit 3 asist watch from amazon online and got delivered on Monday 29th August 2022. I found the charger is missing. And called customer care number of of times. They told me to link the bank account for security reasons and I did the same. But even after when I called they told they raised an investigation and to keep in touch to know in case of any updates. I called today and a guy named Ashish told that the investigation was complete and the product was good. Initially they turned me around the problem and after repeated calls they told me that product was complete. I have purchased it to gift my brother and it is not working. After repeated calls they are telling that they cannot help any more. I am unable to know what to do with that product whose charger is not there. And my amount of Rs. 2999 is lost completely. Kindly look into the matter and help me. PFA for order details

Hi Team,
I have booked one of the items on 13 August 2022  Order# [protected], it reached on time. I am not satisfied with the product and I have requested for return, the item is approved for return, but no one comes to pick the item.I have called to customer service 4 times, but 4 times it is failed and no one come for pickup and no one called me for the item pickup. Then I escalated to supervisor two times but two times also it is failed.No one called me and no one come to my home to receive the item. The way of supervisor service is also very bad and no proper action from then even after 4 escalations. It is not a matter of how much the amount is, it is matter of the Amazon service when we escalate the issues.Â
Amazon is not a small company, it is work wide big organization and we should have the proper support system and follow up with the delivery agents.
I am fully hesitated with the Amazon service. I have no contacts to escalate this issue with the high level of customer service. Then I found in the google. Please take the action on the customer service and escalation group. The supervisors are very lazy and they won't take any action on the escalations. Please do the needful.
Thank you!

I made an insurance premium payment using Amazon Pay. The page showed technical error and merchant did not get the amount. It was however deducted from my HDFC account. When I called HDFC they highlighted that the transaction was successful on their side and the amount is already sent. Each sidr is blaming the other and I'm not sure where the money went. Please help me to get the amount refunded.

Gostaria que vocês verificassem pois eu fiz o investimento e não consegui receber após o término e fica sempre pedindo mais mais multa valores e eu não consigo receber tenho você deixa pelo menos liberasse o dinheiro que eu investir o meu dinheiro

I order a shirt on Amazon on[protected]. When he came to deliver the product, I did not take the product as I was not available that day. Today's 11 days I Haven't Received Refund Yet. After I deny to pickup the order i received an email in which it say once we get product we initiated full refund but till now I didn't get refund.
Mobile-[protected]
[protected]@gmail.com
Amazon mobile no.-[protected]
Order id[protected]

I have ordered a sofa cover of rupees 649 from amazon on 15th of august 2022 through cash on delivery mode through mobile number [protected] . But I did not liked the quality of the product so I issued a return of the product on 19th of august and asked the return in my paytm bank account linked to my number [protected]. Amazon initiated the refund on 20th of august but I did not received it . I tried contacting the customer care of amazon 4-5 times and they asked me to wait for 2-3 days everytime . Then they told me that the refund has been done from their side and that i should contact my bank for the same. So i tried contacting the customer care of paytm bank 3-4 times they also asked 2-3 days to resolve the issue but their official called me and told me that the transaction has not been received by them and that i should contact amazon again and ask if the transaction is revert back to them so i did the same but the amazon officials denied . Now it has been more than 10 days and i have not recieved the refund. Now the amazon officials asked me to charge a dispute file regarding my refund .I am really confused regarding this as this is happening with me first time. I request you to please help me get my money back. Both amazon and paytm are not helping me.
Date of refund initiated by amazon is 20 august
Reference number HSBCN[protected]
Transaction amount rupees 649
Paytm gave me return UTR PYTM[protected]
Bank account number [protected]

Return was initiated on 16 August 2022. Return has been by the seller.

However, pickup has not been done as of 1 Sep 202.

Seller as well as Amazon both have denied for the pick up of the product.
Amazon has put everything on Seller as if they are not responsible for selling a product on their platform.

Please assist me as its been 15 days and the product is not even picked up yet. I need the refund as soon as possible.

Initially on the recorded customer support call, they agreed for the refund but later on Amazon denied for the refund.

And now, I have received an email stating that the return period has expired.

Order ID[protected]
Item ordered- 8th August 2022
Item delivered- 11th August 2022
Return requested- 16th August 2022

Amazon has now closed the support ticket which I had raised.
My contact number- [protected] ( Sakshi ) Item was ordered from my brothers Amazon account- [protected]@gmail.com

Hello Team,

I purchased the 2 Hawkins idli stand from the amazon site at the rate of Rs.380/- each whose total was Rs.760/- but at the time of delivery, we noticed that the MRP of 1 Hawkins idli stand which was mentioned on the box was Rs.360/-(inclusive of all taxes). This is a highly rated fraud that Amazon had committed. Kindly take strict action against this side.
Ask them to refund my whole amount in double along with the penalty.

Amazon Order No:[protected]

Best Regards,
Nikhil Agrawal

Ordered almonds and delivered damaged product already opened and eaten by worms and spoked to cc - they said they don't help regarding anything