Amazon India Complaints & Reviews

The Amazon is showing as Order Delivered but we haven't got the Delivery at all
@ Amazon Tried calling your customer care but after a while it getting disconnected
Amazon is not even calling back

Dear Sir,

We have ordered Garage Hooks for our office in Hi Tech City (Telangana) on 20 August 2022 and Amazon is showing as ordered is delivered in our premises on 24 August but whereas we haven't got the order Tried calling Amazon customer care -[protected] but after taking all the details the representative is hanging up the call
Request you to please do the needful
The tracking of the Details are given below as per Amazon

Tracking ID:[protected]
Your Account › Your Orders › Order Details › Track Package
Delivered 24 August
B09HTY4R8T
Delivered
Y-Axis solutions Pvt.Ltd
Summit Space, 3rd floor,
25 HUDA Enclave,
Hyderabad, TELANGANA 500081

See all updates
Delivery by Amazon
Tracking ID:[protected]
Order Info
View order details

Enclosed - Tax Invoice
Thanks & Regards
[protected]

Hello,

I ordered a Women's smartwatch from amazon on 13-Aug-2022. I received the parcel on 16-Aug-2022. I open it and see that I did not get the original product I received a fake product. As per my habit, I shoot an unboxing video of the parcel. They told me to return our original product, but I did not receive the original product how can I return it?

I request Amazon to return this fake/duplicate/wrong product. They pick up the parcel and after some days they email me, we did not provide a refund to you. I called on customer care so many times but they did not answer me properly.

I request for refund on social media also but after 5 days they told me the same answer we did not provide a refund to you. I have proof of the fake product that I received.

So Here I attached a video of the fake product also.

Pick up Tracking ID:[protected]
Date of incident: 16/08/2022

Hope I received my refund as soon as possible.

Thank You.

[protected] return is being denied saying outer box is not available. Outer box was never provided by the vendor. Product was delivered in a labelled cover - I have contacted customer service totally 4 times without any help - One another order, where refund was denied by amazon was[protected] . This is regularly happening with Amazon- Returns are being purposefully denied and looting money.

On Sep 2nd (the day I received my order) I had placed a request to return on a shoes which did not fit me. The Return pickup was scheduled on Sep 3 7am-7pm.The Courier Did Not Come to Pickup the Package and Updated it as Pick Up Cancelled (PickUp Verification Failed).Its September 5th and it still hasnt updated .Customer Service is Of No Help as Is the FAQ Page. These Shoes are 2 Sizes Smaller and are no use to me. Please Dont Hold MY Money and Intiate the PickUP Process
Order ID :[protected]
Sold By COCOBLU RETAIL

I have purchased Boat Bluetooth neckbend and received in working condition but accessories is missing so I have raised return request but now amazon denied for refund.

On 04.08.22 I had ordered the book Semiconductor Physics and Devices by Neaman and Biswas (ref. Order Number[protected] on Amazon which was delivered on 10.08.22 on cash payment of Rs. 460.00. After unwrapping I found the book was second hand. Then I requested for replacement on the same day. Again another second hand book was delivered to me on replacement on 17.08.22. Then after talking with customer care staff I requested for refund (ref. Amazon return ID: D3C4ClnXRRMA, Order ID:[protected] of book with mentioning therein the A/c no. standing in the name of my wife. Then the book was collected on 18.08.22 by the Amazon agent but till date on 04.09.22 neither refund status is shown on my registered mobile no. [protected] nor money is refunded on my said A/c. Thereafter I talked with customer care service who stated that “Refund amount of Rs. 460.00 is sent to me through cheque, now he is going to request for the cancellation of the said cheque and thereafter in 10 working days my amount will be refunded in the said A/c.” When I told him that return status is not shown on my mobile then he instructed me to uninstall and reinstall the amazon app and then the return status will appear. I duly uninstalled and installed the Amazon app but again the result is same as above: no return status is shown yet.
Under the circumstances you are hereby requested to take cognizance of this matter and immediately return my money in my given A/c no. as such my faith and trust may continue.

On 7th Aug, i made a purchase of ‘ Lenovo IdeaPad Gaming 3 Intel Core i5 11th Gen Laptop’ from amazon ecommerce platform. The item was delivered to me on 10th Aug. When i used the laptop for the first time, i found the product was faulty and spoke with amazon customer service to return the product. On 17th Aug amazon customer executive raised first return request and pickup was scheduled on 19th Aug. But no one came to pickup the product....

Hi,

I have been your customer from few years and I have never expect that such fraud will ever happen to me. In #[protected] return pickup fraud has been done to me by pickup agent. I have been chasing you from last month and same can be seen in your customer care notes. I have been calling you again and again that the pickup has been happened but the update isn't showing and refund has been processed. Later when you...

I ordered a vans sneakers price 3499. but I received an empty box i also informed the delivery guy that it seems very light. Now when I am contacting Amazon they are being very rude to me and also asking me to wait for days after days. I don't see they are willing to help

I got a link in what's app. And the broker told me to open an account to this link named Amazon mall . After that they told me download wise app for transferring the money to their account so that they can recharge it in amazon mall account.

So i did everything according to their guidelines. First they recharge $10 in Amazon mall account so that they could build a trust and give me task and give me $2 commission.

But after that they told me to recharge my account and complete the task and task was keep asking me to recharge more money .but after i completed the task they are not allowing me to withdraw my money. The broker was telling me you have to 10 more task to withdraw your money and the task was asking me aud$10000.
In this time i realize its a scam. I already invested on it aud$3054.

Could you please help me to get back my money please?
Thanks

Amazon has permanently de activated return pickups from my area(including everyone here), Journalist colony, jubilee hills, Hyderabad.Iam filing this complaint after 6 months of escalation and no resolution from them.

This is an unethical and fraud way for them to refuse responsibility for pickups and avoid losses.

Rectify this ASAP !

Amazon has permanently de activated return pickups from my area(including everyone here), Journalist colony, jubilee hills.Iam filing this complaint after 6 months of escalation and no resolution from them.

This is an unethical and fraud way for them to refuse responsibility for pickups and avoid losses.

Rectify this ASAP !

I ordered an smartwatch from Amazon,
Order I'd[protected]
I got this packet on 30th August and when i opened it, item was missing and and then i contact amazon and they asked me we'll help you regarding this need not worry your money is safe to us and they create an dispute ( investigation) and they asked me we'll resolve your problem within 5 days and i called them after 5 days they are refusing to pay my money back,
Please help me regarding this as soon as possible!!

I didn't ordered any product for the last 3 months but a delivered to my address on cash on delivery. I have to return that product. Plz help.

ORDER NO:[protected]
order placed on 25th aug and cost : 10499.00
Payment Method
Visa **** 4004
EMI Rs. 1749.83 for 6 months
But product not recieved yet and also revert my money also. please help us

Dharla Nagendra Chary
[protected]

I bought two head scarfs from Amazon. I have to return one as it does not fit my mother's head. The products were delivered without a manufacturer's tag on it. It was packed in seperate palstic bags and had a paper invoice inside it. I returned it exactly. The return was not accepted.

The item was purchased online on Aug 17, 2022 and was delivered at my place on Aug 25, 2022. I initiated the return on Sep 1, 2022 for a scheduled pick on Sep 2, 2022. The amazon agent did come to my place but refused to take the package. Here are my order details.

Order Number:[protected]
Invoice Number : TDLP-6054
Order Date: 17.08.2022
Invoice Details : PB-TDLP[protected]
Invoice Date : 17.08.2022

I was this scraft to be returned and the money spent on it refunded. If the manufacturer's tag is not present on the item at the time of delivery, how can I make it appear at the time of return? Need redressal at the earliest.

AMAZON TOOK THE PRODUCT AS WELL AS THE MONEY. HERE IS THE WHOLE SCENARIO I purchased a power bank from amazon. The product is recived by my brother he opend the box and took the power bank. But when i came back and i check the box the power bank was not there so i thought amazon has delivered empty parcel so i initiated a investigation from amazon. Then on the same day i come to know that my brother took the power bank. After that i faced issue with the power bank so i created a replacement request the Amazon India tool almost 5 days to pickup the order. After the pickup i was waiting for the replacement but the replacement won't arrived so i cancelled the return request. Then i connected with the amazon agent. He said you will get the refund in 3-5 business days. I reconnected with then after the duration and they denied for the refund they said we can't help you with the refund.

I got an online job from Amazon online mall task platform and I was told to recharge to complete a task which I recharge 200 which I did and completed the task and was ask to recharge 18000 again which I did and completed another task after that I was told to recharge 44000 to complete the last Task I and recharge it before i was now told to recharge 52000 which I don't even have
I just want to get the money I recharge back and the total is 62000
Please help me in a way of the refunding because the money i use to recharge was my course fee.please help me

NYKAA gift card [protected] & [protected] not refunded.

The fraud is very creative and it attacks the naive and gullible web users who are after the work from home options and quick rich schemes. They are now also advertising on instagram and many other places like facebook. These sites too should be careful of the fraudulent activities happening and being advertised on their sites. So how the trick works is after registering they tell you to buy things and place orders and which is a gimmick. They say it is for amazon and works on commission where you buy and get some commission back on the sale. After starting small they say to invest 300 and you get 600 back. This is just a ploy for you to put more and start buying more and they keep giving more tasks on the website and they re reroute to a random number and bogus company details which is again how elaborate the scam works. Then when you keep submitting and buying and complete the tasks, the tasks keep increasing, by this time you would have shelled out 10000 easily- and then they freeze the money and tell you to invest more or else you cannot unlock the amount that is there- and you can refer people also to this fraud- and then when you message this person that my 5 tasks have been completed released the said funds they tell you to just complete 1 more task- visa vi more money in this case 4000 - total FRAUD and dont fall in this trap. I lost 5000 on this foolishness THROUGH MY GULLIBLE SISTER. I need my money back- I WANT TO RAISE A COMPLAINT AGAINST SUCH FRAUDSTERS AND THE CONSUMER FORUM SHOULD LOOK INTO INSTAGRAM AND PAYTM AND UNDERSTAND HOW ARE THEY ALLOWING SUCH FRAUDSTERS TO PUBLISH ON THEIR PROFILE?