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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 76

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S
scorpiodev1
Jul 17, 2022
Jul 19, 2022
This thread was updated on Jul 19, 2022
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Order cancellation and refund problem

I had placed an order[protected] for luminous inverter amounting 20456/- INR on 26th august. After complaining for 15 times I have not received order and tracking id is invalid. I wanted to cancel but that option has been removed. I have been asking for refund but amazon says now the query is being handled by social media team and they cannot do anything.

I trusted with a big amount and now struggling to get a response....
+2 photos
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P
pravesh.shrivastava
from Delhi, Delhi
Jul 17, 2022
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Escalation on Nokia phone return

Hello,

I had purchased a Nokia G 21 and the phone started showing some random coloured lines on screen. I requested for return so Amazon scheduled one technician visit. Technician came and confirmed that it is a manufacturing defect. So, Amazon is rescheduling the pick-up all the times but agent is not taking the phone back. He is saying line is not visible and after switching on the phone it is asking for PIN. So, that is...
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A
Ajay kumar ashvin
from Delhi, Delhi
Jul 17, 2022
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Funds stucked into Amazon merchant portal App

Address:H-85, Ashok vihar, Delhi-110052

Hi Sir,

I want to tell you, as this a request..

Before 10 days ago, I got a massage from Amazon merchant center company on WhatsApp.
she is Philippines girl name as Ann Marga and her birth place is Canada.
She was telling me about the Amazon merchant center that is help to improve Amazon products of online store,
Adding his VOC:-

*You job is: Help merchants on Amazon to...
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A
Aadarsh bhatt
from Samastipur, Bihar
Jul 17, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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Missing package item

Address:Ram Nirikshan Atma Ram College, Samastipur Srikrishnapuri,

They deliver a opened item with a transparent tapes intact on corner point....
+1 photos
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C
Chinni d
from Chittoor, Andhra Pradesh
Jul 17, 2022
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Different product received or damaged product not working too

Respected sir/madam
I'm happy order a product waiting for my order n it's delivered delayed i just waited.finally it's reached home delivery i received this product.once i open the box it's a big shock to i received a different product and even it's not working too i have a video of this unboxing u can see in below...it made unhappy it's just happened smthimes on Amazon so just returns this product again i faced to return n many things...
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P
Piyalipal
Jul 16, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect product delivered. Now Amazon is not issuing refund after picking up product

Hi Team,

This is wrt to order number[protected] placed from my husband's Amazon account. Item description - Emily Pets Day to Caturday Waterproof Pet Cat Space Bag Small Pet Dog Carrying Bag Space Pet Rucksack Bubble Astronaut Backpack(Turquaise Blue).

Order was placed on 28th June. Item value - 2399/- and it was a prepaid order. It was delivered on June 3rd. Upon opening the package, we saw product...
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Rahul Mergu
from Mumbai, Maharashtra
Jul 16, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Delivery Escalation and false communication

Address:Kondhwa Budruk

Dear Escalation Team,

This is regarding my Order Number - ORDER #[protected]

It was expected to deliver on 14th July 2022 and has not been received yet,

As seen in tracking report, it was mentioned that

"Carrier unable to contact recipient to arrange delivery. Please contact the carrier for next steps."

But As of now I have not received any call from Any...
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R
Roshan Kumar
from Chomu, Rajasthan
Jul 16, 2022
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Refund

Address:Amupura gandhi mod, Amupura gandhi mod
Website:Chomu

Amazon se refund 24 June ko aa gya but Airtel payment bank delinet ker rha hai ammount receive nhi hua...
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C
CM Shankar
Jul 15, 2022
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Delay in delivery timeline

I booked a sofa on amazon site on 2nd july 2022, order Id is[protected] of rupess 17000 and shipping chargers 1000 total of rupees 18000/-.
As per commitment it has to be delivered by 8th July, I have been calling customer frequently for delivery update as tracking details not available they assured it will come by few days and updated it will be come by 14th July.
till todate no customer executive called me and updated...
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Address:amazon

Bought a new phone on Amazon under exchange scheme when phone arrives exchange was failed for the two consecutive days of my old phone, , , i called CC and told the whole story for 7-8 times but they dont have any solution for and said everytime we rescheduled your delivery problem will be solved nothing was happend ...still have this issue...
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R
Ritesh Omkar
Jul 15, 2022
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They cheat me

Address:India
Website:www.instatransfar.in

I am Amazon easy store... Master distributor..

With company of insta. Transfer

They cheat me. All time ......
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S
saswati,,
Jul 15, 2022
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Customer service agent VIVEK

Not expected from a huge company like amazon.
The customer service boy named VIVEK is extremely rude and hopeless, does not know how to talk to people.
Customer are calling to get solution not to chit chat or disturb the agents at night....
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Prateek1112
from Mumbai, Maharashtra
Jul 15, 2022
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Duplicate order delivered and Amazon denying refund

Address:Mumbai

This is regarding my order[protected] for Apple watch 7 from Amazon.

Here is the details of what has happened till now:

- I had placed my order on 4th of June
- The order is received was a duplicate product with item missing
- After multiple follow ups I was able to place a return request where the
collection center guy came picked up the order in the morning and bought it
back...
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F
farrah saifi
Jul 14, 2022
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Salon shampoo

Address:Ashiyana Society, Near Court

I didn't receive the item and it is showing delivered...
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S
shubhampakhare
Jul 14, 2022
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Return is pending for more than 45 days

I initiated this return on 30th May but still it's pending. It's rescheduled more than 17 times. Not even once anyone came for pickup or contacted me but still marked return failed by given false reason such as door was locked, box was missing, price tag was missing etc. I have contacted customer service more than 50 times. I was promised advance refund multiple times but never honoured their words. Multiple times escalation was raised but...
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V
Vaditi
from Delhi, Delhi
Jul 14, 2022
Mar 23, 2023
This thread was updated on Mar 23, 2023
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Not removing my amazon account

Address:banglore

Just to inform that my amazon account is on Hold by amazon and i requested them to close my account. But they are not responding to my emails. I want to delete my amazon account. Kindly help
Account id - [protected]@gmail.com...
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Address:Station Headquarters Cell Lucknow

Sir
I Janak Bhandari was ordered a Pigeon Kessel Multipurpose Kettle 1.2L on 04 Jul 22 through Amazon app and amount Rs 1048 also paid through atm. However item not found me but shown delivered on 06 Jul 22 without any delivery. A call from [protected] was received me on 06 Jul 22 regarding my order. But the person who has called me not came and not delivered my order and stating that you are to be come at Telibagh Lucknow for received...
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0xadityasingh
from NEW DELHI, Delhi
Jul 14, 2022
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No reply from the HR

I gave my first interview and answered all the questions correctly and the interviewer was satisfied with my answers. It was on the 15 of June 2022.

Till now there is no response from HR regarding the second round and not even replying to my emails.

HR Email: [protected]@amazon.com...
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M
Mr.Vipul_Lakhani
from Ahmedabad, Gujarat
Jul 14, 2022
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Product Not Delivered Same I Order

Hello,

My Your Amazon.in Order #[protected]

I Order "Cetaphil Gentle Skin Cleanser All Skin Type" and I received "Cetaphil Gentle Skin Cleanser Dry to Normal and Sensitive Skin".

I called to the amazon support team and then they said you received the same you order this is the very massive answer.

I ordered this item because the title of the product is match with what...
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R
racharala pullarao
Jul 13, 2022
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Canon pixma g3000

Address:S. K subani masid side gowrawaram krishna dt ap 521178

Please contact hp service teknision...
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