Amazon India Complaints & Reviews

On 29.07.2022 I received the LG gram laptop which was already opened and refurbished. I reported on the same day on Amazon customer care that the received item is already a used product and attached the images and they approved the return and scheduled to pick it up after 2 days. Return pick-up was scheduled on 1.08.2025. Nobody came for return pickup. We called customer care and they rescheduled the pickup after three days. Almost 22 days now and they keep going for rescheduling the pickup and no one has a clear answer why they are unable to pick it up I am so frustrated now to call customer care and explain all their mess to a different person every time spending my 1 2 hours explaining them and no one has clear answer except rescheduling for next 2 3 days. They mail as self return the product to the seller's address.
Last 22 days harassment was created by Amazon. Still, the item is not been returned or picked up and no confirmation made when they will refund the money. I ordered the laptop on amazon pay EMI and now notification for the first instalment received because of all this mess now my bank record will get affected, We should get a refund at the earliest and a compensatory amount for handling the issue/harassment for such a long time.

I've written 2 complaints before and check the screenshots now,
They place that banner all the day and changed price now after my complaints...
really not expected from Amazon.

How about my money lend from my friend ?
check the screenshots and times also. (on phone's status bar)

I lend money from my friend to purchase Mi 11x pro, as amazon shown that it's available in 26999 MRP for the day ( they show timer also there)
and then I brought money from my friend and tried to check out and amazon increased price by 5000.
Amazon really making people fool by doing this, really very bad experience this time.

I want to purchase the device now, but they changed prices,
Even in the attached screenshot, the banner shows MI 11x pro price 26999 and after clicking that they show price 31999 (even in the morning the offer was on MRP and not including exchange offer)

In today morning I saw amazon in shown Mi 11x pro price at 26999 and it had 5000 extra exchange offer, they shown this price will be for about 12 am night,
but
I had no money at that time and then I lend money from my friend and I came to place the order and amazon changed it's prices, they're still showing the same banner of 26999 price but they increased the price to 31999.
Kindly look into this, these shopping companies are misguiding people.

I ordered the product "Bepure 3G pH Hot and Normal 9L RO+UV+UF+TDS+ Alkaline Water Purifier with hot water function| 8 Stage Water Purification" via ORDER #[protected] on 15-Jul-2022.
The front panel of the product is damaged and Amazon is neither providing the replacement nor providing the return of the faulty product.
Amazon so far created 7 return requests and all the requests were canceled without contacting me. Every time a Customer care person cheats me saying that if the next return won't happen they can process my refund but, it never happens. It's been more than a month now my money is stuck with amazon and Amazon doesn't care to take the product.

This is nagaraju from hyderabad, my mobile no [protected].I ordered ONE PLUS NORD 2T mobile on 18/08/2022.Same day delivery to be done dy amazon but they are not delivered till to this date 22/08/2022 and they are not responding because please initiate my complaint and solve my issue as early as possible.

This is nagaraju, from hyderabad.I ordered a mobile ONE PLUS NORD 2T on 18/08/2022.Same day delivery mentioned by amazon.But on this today date 22/08/2022, they are not delivered my mobile and they are not responding.SO please solve my issue as early as possible.

NAGARAJU,
MOB -[protected]
[protected]@gmail.com

Order Id[protected]

I have ordered a Dell laptop on Amazon and on 18th August I received an old laptop instead of Dell laptop in the Amazon package. The Amazon package was tampered. I have raised a investigation request on 18th August as per the customer service of amazon. They said it will take 3 days to investigate this issue and on 22nd August when I called them they said they require 3 more days to investigate which is longer than usual. I have made a payment of 57000 online for this laptop. I need a refund of this amount as soon as possible. Amazon is not providing me the refund nor the Dell laptop that i have ordered. I'm stuck with this issue and Please help me with the refund of this order. Amazon customers are not helping me with this issue. I'm not able to attach photos in this complaint, please reach out to me ASAP.

I ordered whirlpool 570l frost free inverter refrigerator after the item got delivered I saw it has damaged I requested for return next day. It's been 10 days, pickup boy is not picking up the product Customer service representative always ask me to wait for next 72 hours. Till now they have initiated 4 returns and still asking me wait for next 72 hours. I have placed my order through emi and i even got my first instalment. Amazon has very poor return service for huge electronic items. I will never suggest anyone to buy huge electronics items from item.

Hi,

This is Srikanth.SP from Hyderabad, recently ordered Dinner Set on 30th July '22 from Amazon India for which i got a damaged product and placed a return for it and to my luck i again received a damaged one which is replaced and again i raised a return request for which amazon started a refund request and to which the product has to be picked up and till date from 1st Aug'22 to 22nd Aug'22 several Pickup requests are made and no one from Amazon logistics has succeeded in picking up and also no executive is actively tracking this issue just they left it to me and my funds got stuck. Everytime i should call them and ask for the return/refund status.

I request through this complaint my issue gets escalated to proper teams and resolution is expedited along side proper action to be taken for improper handling of their teams with this issue.

Thank you,

Regards,
Srikanth.SP
[protected]@yahoo.com

I received a phone call at 16:10 for the delivery of my product my little brother went with 500 rupee and gave him the money the order money was 209 but the delivery boy didn't give him back the money and now he is not picking up my calss

I sent back t shirt which I ordered but I didn't get money & it has been more than 40 days still I didn't get refund money.
This makes me to not to buy products from Amazon 😠😕

I buy won media mic which is not working at all as a result i suffer a lot and i cant cover any story for my news portal

I have not receive the product, but it shows delivered

Sir I have sent them the amount of 147000 rupees, even after that they say me to pay taxes of 64 thousand +... I have completed 3 levels of tasks, but also they're not giving my money back, please help me out, that money is very important to me 😭😭🙏🙏please someone help me

Amazon prime already cancelled but deduct money auto renewel my account renewal .

My Amazon product not delivered at home (as they promised) if im not go to collect order 7 km away from my address they cancelled my order

Amazon has already successfully processed refund into my account on 12th july but it still not showing in my account. Refund issued in August 14 alredy 7 days over but not credited amount. I already have complaint about the same on Indian Bank customer service but not solved yet.
My RRN([protected])
Kindly look into this problem. Thank you

Amazon refund issued (August 4 2022) but not received in bank account. Main bank bhi gaya tha lekin unhone kuchh nahi bataya. Main bank statement bhi check karli. Ab main refund kaise prapt karun.

Hii

This is to inform u that we were being fool at ur web i order set of 4 supreme texa global chairs but when we recieved we only received one chair we didn’t accepted it and return the item.
Amazon being such a big company didmt expected that would fool the customers as it showed us tht we are getting 90% discount as being a regular customer then providing us a single piece of chair i odered the item on 9th july it delayed to 15th thrn they delayed it to 17th then it delayed to 23 inspite of this i was waiting thus still didn’t recieved my product what I expected thus after this I contacted ur customer care they didn’t helpede out everyone was saying u will receive ur money i knw the policy if i dnt recieved the item but obvious I will refund the money but why i will accept it the seller was using my money for these many days i hve got my money but I wanted the product why amazon was displaying this strategy tht showing and attracting the cx and making them fool I need help in this for ur reference attached is the screenshot fir the same i need rply from ur end my Amazon acvount is [protected] please check i aman regular cx