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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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S
SiddhiHirve
Aug 28, 2022
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Unistar Men's Jungle Boots
Amazon Order #:[protected]
Sold by: Unistarshoes

Item delivered on 01 Aug 2022.
Item return first initiated on 07 Aug 2022.
Item not picked up despite scheduling it for 6 times over the last 3 weeks. Each time, false information is given on update status.
Senior team is refusing to initiate refund till item return which is not happening as above.
Seeking resolution from Amazon India to initiate refund for above item immediately
Best regards
Amazon India customer support has been notified about the posted complaint.
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    G
    groot41
    from Delhi, Delhi
    Aug 28, 2022
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    I want my money back i am gonna tak action ### man
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      Y
      Yashuraj
      Aug 28, 2022
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      Address: Amazon India
      Website: Amazon

      Refund not issued after cancellation of the order
      Order details:[protected]
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        Y
        Yashuraj
        Aug 28, 2022
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        Address: Amazon India

        I have ordered black sparx slipper rated 799 and paid money for that... Then after sometime I cancelled the order but I haven't got my refund back
        Order details:SS0105GBKGY0008
        +1 photos
        Amazon India customer support has been notified about the posted complaint.
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          R
          rSubha24
          from Chennai, Tamil Nadu
          Aug 28, 2022
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          Address: Uttarpradesh sasrinagar

          Dear all Amazon is absolutely fraud don't
          Purchase see HP SMART TANK 670 PRICE IN AMAZON 18000RS AND MORE WHERE AS HP STORE SAME MODEL THEY ARE GIVING 16866 RS

          HOW MUCH FRAUD, CHEATER, AMAZON IS

          ALL THE PICTURES UNDER BELOW.
          +2 photos
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            N
            Nimachh
            from Manali, Himachal Pradesh70181, Himachal Pradesh
            Aug 28, 2022
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            Previously the behavior of Amazon delivery boys were cordial but now they behave very rudely they don't deliver items at door step they call customers to their choice of place immediately generally it's not possible to go there immediately on this they get furious it's very disgusting and insulting for a self respecting person now I avoid Amazon as far as possible even one delivery boy named like negi told me not to buy from Amazon these people r coming out of theirs boot Amazon must look into this
            Amazon India customer support has been notified about the posted complaint.
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              P
              prince777
              from Lucknow, Uttar Pradesh
              Aug 27, 2022
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              Address: Lucknow 226017

              Whenever I am ordering any item from my Amazon account it never gets delivered in time specifically between 9 am to 6 pm and despite mentioning timings for delivering the item these delivery agents are calling me after 8 pm till 11:30 pm in night time this is complete nonsense gesture been shown from Amazon as I have complaint regarding the same but no response has been received from Amazon customer service.
              Order I'd Order ID:[protected] but this has not yet been delivered in day time neither I have received any call for the same kindly look into this matter
              Amazon India customer support has been notified about the posted complaint.
              Dec 03, 2022
              Updated by prince777
              All the orders related to my my Amazon account is not getting delivered in 2 days instead of being prime member and the answer given by Amazon executive is that fastest delivery is not provided for prime members which is a nonsense excuse given by then and in my order dated 27 nov which should have got delivered by 29 nov is still not delivered but it's shown in app as delivered on 2nd dec 2022 and delivery agents are calling at 10 pm to 1130 pk in night for delivering the item and the timing mentioned by me is till 6 pm but still they are disturbing us by calling in night time and delivering it after 6 pm please look into the same
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                A
                Ayur Kosh
                Aug 27, 2022
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                Address: Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy Hyderabad Hyderabad Distric

                Hello,

                I ordered an apple watch from Amazon with ORDER No[protected] and I received a different product which I complained and they send me a replacement product with ORDER No[protected] whilst the product had original packaging It seemed not original so I contacted the amazon and told them that the invoice they sent me has a fake serial number of SDCGYGDY7NF

                Which is not an apple genuine serial number no apple product is listed with this serial number so they told me to visit an apple service centre and take a job sheet only then they can give me back the money, So I took the product unopened to apple unicorn in Chandigarh sector 35

                Who informed me that the packaging is of an original watch but inside is a duplicate product also they told me this is quite common with amazon and they have seen many customers come with this issue of fake product

                I spend more than 77000 Rs for this product I was shocked They told me to take a job sheet which I gave to amazon they took back the product after few days I asked for refund they denied me and said they will do took an investigation in which they denied refund Now they have took the product and also my money and here I am sitting like a fool Please help me they are very rude people they told me do anything we will not give you back the money and I am very Mentally Harassed

                THE PRODUCT THAT WAS SENT BY YOUR COMPANY ALREADY HAD A NONGENUINE SERIAL NUMBER AND THE PRODUCT INSIDE HAD A GENUINE NUMBER BUT WRONG/FAKE PRODUCT WHICH IS VERY SHAMEFUL I AM ALSO COMPLAINING TO THE POLICE AND WILL DO A LEGAL ACTION AND WILL SHARE WITH MEDIA ACROSS ALL PLATFORMS AS EVEN THE STORE TOLD ME THIS HAPPENS A LOT WITH TIME THEY GET A LOT OF CUSTOMERS WITH FAKE WATCHES FROM AMAZON.

                I AM ATTACHING THE FAKE SERIAL NUMBER INVOICE BY AMAZON AND I AM ALSO ATTACHING COPY OF JOB SHEET BY APPLE AND ALSO ATTACHING THE POLICE COMPLAINT

                ALSO I HAVE EVERYTHING DOCUMENTED THAT CLEARLY SHOWS THAT AMAZON IS THE FAULY PARTY SENDING FAKE PRODUCTS EVEN THE CUSTOMER SUPPORT SAID ON A RECORDED LINE THAT REFUND WILL BE ISSUED BECAUSE WE SENT FAKE PRODUCT

                With Regret
                Ayurkosh
                +2 photos
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                  A
                  Ayur Kosh
                  Aug 27, 2022
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                  Address: 1st Main Rd, Milk Colony, Subramanyanagar,2 State, Rajajinagar, Bengaluru, Karnataka 560055

                  Hello,

                  I ordered an apple watch from Amazon with ORDER No[protected] and I received a different product which I complained and they send me a replacement product with ORDER No[protected] whilst the product had original packaging It seemed not original so I contacted the amazon and told them that the invoice they sent me has a fake serial number of SDCGYGDY7NF

                  Which is not an apple genuine serial number no apple product is listed with this serial number so they told me to visit an apple service centre and take a job sheet only then they can give me back the money, So I took the product unopened to apple unicorn in Chandigarh sector 35

                  Who informed me that the packaging is of an original watch but inside is a duplicate product also they told me this is quite common with amazon and they have seen many customers come with this issue of fake product

                  I spend more than 77000 Rs for this product I was shocked They told me to take a job sheet which I gave to amazon they took back the product after few days I asked for refund they denied me and said they will do took an investigation in which they denied refund Now they have took the product and also my money and here I am sitting like a fool Please help me they are very rude people they told me do anything we will not give you back the money and I am very Mentally Harassed

                  THE PRODUCT THAT WAS SENT BY YOUR COMPANY ALREADY HAD A NONGENUINE SERIAL NUMBER AND THE PRODUCT INSIDE HAD A GENUINE NUMBER BUT WRONG/FAKE PRODUCT WHICH IS VERY SHAMEFUL I AM ALSO COMPLAINING TO THE POLICE AND WILL DO A LEGAL ACTION AND WILL SHARE WITH MEDIA ACROSS ALL PLATFORMS AS EVEN THE STORE TOLD ME THIS HAPPENS A LOT WITH TIME THEY GET A LOT OF CUSTOMERS WITH FAKE WATCHES FROM AMAZON.

                  I AM ATTACHING THE FAKE SERIAL NUMBER INVOICE BY AMAZON AND I AM ALSO ATTACHING COPY OF JOB SHEET BY APPLE AND ALSO ATTACHING THE POLICE COMPLAINT

                  ALSO I HAVE EVERYTHING DOCUMENTED THAT CLEARLY SHOWS THAT AMAZON IS THE FAULY PARTY SENDING FAKE PRODUCTS EVEN THE CUSTOMER SUPPORT SAID ON A RECORDED LINE THAT REFUND WILL BE ISSUED BECAUSE WE SENT FAKE PRODUCT
                  +2 photos
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                    B
                    BhanuPrakash0805
                    from Bengaluru, Karnataka
                    Aug 27, 2022
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                    Address: Amazon.in

                    Order date: 20-Aug-2022
                    Order #[protected]
                    Order total: 77, 959.00 (2 items)
                    Return pick-up was scheduled for: Saturday, 27th August, 2022, 07:00 - 19:00.

                    The carrier for this return pick-up did not contacted me & updated the status as return pick up verification failed . Please arrange the reschedule for return pickup & refund my money.
                    +1 photos
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                      D
                      Debasishd25
                      from Agartala, Tripura
                      Aug 27, 2022
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                      Address: Vill Bhattapukur Agartala west Tripura Pin 799003

                      On Dated 19/08/2022 I have purchased an new born baby bedding set mattress having tracking Id[protected] and paid the amount of Rs 439..Yesterday on dated 26/08/2022 an email has came your item has delivered and the tracking Id is[protected] but I did not received my order.. Kindly look into the matter...and refund my debited amount..
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        Sonia Pachori
                        Aug 27, 2022
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                        Hi Team,

                        Seeking your attention for the fraud happened with me on Amazon.
                        I have returned a product on 10 Aug 2022 . But my refund is still pending. I talked to customer care regarding this but they denied to refund as they say the returned product wa not original. Courier boy also checked the product before picking up.Now they have taken my money as well as my product.

                        Kindly look into the matter and do the needful.
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          Sonia Pachori
                          Aug 27, 2022
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                          Hi Team,

                          Seeking your attention for the fraud happened with me on Amazon.
                          I have returned a product on 10 aug 2022. But my refund is still pending. I talked to customer care regarding this but they denied to refund as they said the product returned is not original. Courier boy also checked the product before picking up.Now they have taken my money as well as my product.

                          Kindly look into the matter and do the needful.
                          Amazon India customer support has been notified about the posted complaint.
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                            A
                            Abhishek SALGAONKAR
                            Aug 27, 2022
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                            Sir I got a Letter from Amazon ., Where return i have won 750000 . They called me and asked me to pay 7500 sevice tax 2nd time they called and asked to pay 22500 as GST and he told me that he will pay me my prize money I paid that amount but after sometime he called me again and asked to pay 45000 for NO objection Certificate but now he again messaged me to pay this amount
                            I trusted and i have paid 30000 total because it was Amazon company but it's big Fraud please take some action against them and if possible refund my money
                            Amazon India customer support has been notified about the posted complaint.
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                              D
                              Dr.An
                              from Rampur, Uttar Pradesh
                              Aug 26, 2022
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                              Address: WARD NO 1 GANDHI NAGAR GADARPUR ROAD NEAR HP PETROL PUMP DINESHPUR-263160,U.S.NAGAR,UTTRAKHAND

                              Request of -------- Refund of Rs 79990 against order id[protected] OR Send the received product back to customer.
                              (Right now I don't have neither refund nor product.
                              2 ISSUES I HAVE
                              Sir, I sent the Same product of which I shared photos with amazon while making a request for return(Kindly check with photos, received by Amazon at the time of return request),
                              and after the proper investigation by Amazon, return request was approved by amazon.i.e., my sent photos was right otherwise my return request would have been turned down(Rejected). Now the photos of the product can b verified with those photos and the product which I returned.

                              And if the photos of the returned product (including serial number of the product) matches with those photos(including serial number of the product) which I shared with Amazon while making a request for return then Please, get the refund initiated.

                              1st ISSUE

                              If refund is not possible,

                              Atleast, return my "sent item" back to me,
                              I will pay courier charge.
                              As, I have already paid Rs 79990 to you for seller as product cost.

                              So, please get my item back or money back.
                              whichever is possible.

                              PLEASE, SOLVE MY ALL PROBLEM.
                              Either get my money refunded Or get my sent (returned) item back to me.
                              THANKS.
                              +5 photos
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                                V
                                Venkat raj1234
                                from Attingal, Kerala
                                Aug 26, 2022
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                                Website: amazon.in

                                Order date: 28.04.2022
                                order.id:[protected]
                                product(Travel adapter) was bought in offer. So amazon didnot ship the package, but it says product was damaged during shipment and they will refund.
                                I asked to resend the product although it is late. Still now from 28.04.2022 till date no response from amazon although i spoke with their executives 4 to 5 times
                                Amazon India customer support has been notified about the posted complaint.
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                                  R
                                  Raj232452
                                  Aug 26, 2022
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                                  I have not received the refund till now and it’s been 23 days. Tired of chatting and calling Amazon customer service. Every time I am told that the refund will be credited in 3-5 days and that never happens. Refund confirmation mails like below were of no help either. And today when I chat with their team, simply asked me to contact next month.

                                  Hello,

                                  I am writing to you about the refund of your order#[protected] for item SanDisk 1TB Extreme Portable SSD 1050MB/s R, 1000MB/s W, IP55 Rated, PC, MAC & Smartphone Compatible, Black (SDSSDE61-1T00-G25) . I see that a refund was processed on 12-08-22. It will be credited to your original payment method within five business days .

                                  Thank you for shopping with Amazon and hope to see you again soon.

                                  Thanks for your cooperation and I will provide an update soon.

                                  Warmest regards,
                                  Abhilasha.R
                                  Amazon.in
                                  Amazon India customer support has been notified about the posted complaint.
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                                    M
                                    murarkaram
                                    from Hyderabad, Telangana
                                    Aug 26, 2022
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                                    Resolved

                                    Hello All,

                                    I really need help on the claim filed by the buyer on my order no.[protected] Amante Cotton Padded Underwire Comfort Plunge T Shirt Bra
                                    I received Amante Cotton Padded Underwire Comfort Plunge T Shirt Bra Different Product Received and after a return request too the pickup to receive Amazon Date 08.08.22 But Refund Amount Pending Please i have been your frequent customer along with that if it's not my fault why should i be in trouble. Please try to look into this and do the needful.

                                    Anyone please help me what should I do?
                                    Aug 26, 2022
                                    Complaint marked as Resolved 
                                    [email protected] pending refund Amount Plz Refund My Amount
                                    Amazon India customer support has been notified about the posted complaint.
                                    Sir I am return the right product to amezon and when call the the coustmer care thay say that i am sent the worng product so please solve my issue and refund me my money
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                                      J
                                      JohnBanyan
                                      Aug 26, 2022
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                                      Address: Srinivasam Film nagar Road Number 09 , Jubilee Hills , Hyderabad , Telangana, 500096

                                      I purchased a bajaj room heater on 15th of august, i received the product but its not working heat is not coming properly so i decided to return the product. so i applied for return but no one showed up and return cancelled and twice i did same response.

                                      my order ID #:[protected],

                                      Bajaj Majesty RX10 2000 Watts Heat Convector Room Heater,

                                      Sold by: RetailEZ Pvt Ltd.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Yamini Nibhanupudi
                                        Aug 25, 2022
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                                        I have ordered a backrest for my grandmother which we realised would not be helpful and requested a return. This was 21 July, and till now, 25 Aug, 7 times I had called customer care and requested pickup. Everytime i was assured it would be picked up for sure but no pickup is attempted, instead the pickup status is updated online as Package Carrier missing, hence, pick up failed. I do not receive any messages on mobile either that there would be a pickup that day.

                                        It's been more than a month and honestly I am fed up listening to false assurities and seeing no action. Moreover, I would be calling them tomorrow, Aug 26, to hear the same thing again. Additionally, I am always told advance refund cannot be initiated as product must reach wharehouse first. Please explain to me why am I suffering when the product is ready for pickup, your job is not done and yet my money is on hold.

                                        I implore Amazon India to please get their job done, and get the product I have packed and ready at the entrance, waiting for the delivery person, picked up.
                                        Amazon India customer support has been notified about the posted complaint.
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